The Melting Pot - San Mateo
The Melting Pot - San Mateo

The Melting Pot - San Mateo

  • Dining Style: Casual Elegant
  • Website: http://www.meltingpot.com/san-mateo/specials
  • Phone: (650) 342-6358
  • Hours of Operation:
    Dinner: Monday - Wednesday 5:00pm - 10:00pm; Thursday - Friday: 4:30pm - 11:00pm; Saturday: 3:00pm - 11:00pm, Sunday: 3:00pm - 10:00pm Lunch is available for private parties and events. Please call the restaurant for lunch inquiries.
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Fondue
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Counter Seating, Entertainment, Full Bar, Happy Hour, Late Night, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Wheelchair Access, Wine, Wine Bar
  • Private Party Facilities: The San Mateo Melting Pot offers the best in casual to elegant dining. Holiday and corporate parties are what we are passionate about. Please give us the opportunity to show you the great things we doing for our guests and the memories we are creating.
  • Private Party Contact: Rob Sanchez, rob.sanchez@gmail.com 6503426358

Getting there

  • Cross Street: 1st
  • Public Transit: San Mateo CalTrain Station.
  • Parking: Public Lot
  • Parking Details: We are located at the San Mateo CalTrain Station. If using GPS, please use the San Mateo station as your destination rather than our physical address.
A word from The Melting Pot - San Mateo
The Melting Pot is located in the San Mateo CalTrain Transit Center in San Mateo, CA. The Melting Pot offers an extraordinary dining experience that you won't find at any other restaurant. Here you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, fine wines & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue. To highlight your meal we also offer a wide variety of wines to compliment your meal. Make reservations today & come dip into something different.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerSpecial Occasion
The Melting Pot - San Mateo reviews from OpenTable diners
108 reviews since July 30, 2014
Overall Rating4
  • Food4
    Service4.1
  • Ambiance4
    Noise LevelModerate
77% of reviewers would recommend this restaurant to a friend.
special occasion (70)romantic (65)fit for foodies (37)good for groups (36)notable wine list (21)neighborhood gem (13)late-night find (11)kid-friendly (9)hot spot (6)vibrant bar scene (4)scenic view (2)great for outdoor dining (2)great for brunch (2)great for lunch (2)Show More
  • An enjoyable evening
    thansVIP
    Dined on 11/18/2014
    We really enjoy going to this restaurant. They change their menu frequently. We always get good service and have yet to have a bad meal. It's become one of our regular place to go and we usually go once every other months. They have never let us down.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A Special Find
    VRAY
    Dined on 11/15/2014
    We were there for my husband's birthday and it was truly fonduing in style at Melting Pot. The wine selection was great, and the 4 course experience gave us a chance to try all the different things on the menu put together.
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Excellent Experience
    LoveFondue
    Dined on 11/9/2014
    We had a wonderful time. The owner was very helpful after the hostess was not too pleasant. He and the rest of the staff went out of their way to make us feel comfortable. The food was superb (we have had a lot of Fondue before). The atmosphere was very pleasant, and the service was excellent. I would strongly recommend the place, and I would go again.
    Special Features:
    good for groups, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Best Cheese Fondue in Town
    OpenTable Diner Since 2009
    Dined on 10/27/2014
    Excellent cheese fondue. Overall, very good experience. I highly recommend. Great service.
    Special Features:
    fit for foodies, good for groups, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A Great Night Out
    ryanvpm
    Dined on 10/25/2014
    My brother and his wife from Northern CA came to visit my wife and I here in the Bay area. We chose the MP, because we believed it would be an excellent place to spend some quality time. It was great at many levels. The servers were at the top of their game and the owner/manager of the establishment visited us several times to check on us. We had everything we needed at the right times. The food tasted excellent. We will be back many times in the future.
    Special Features:
    fit for foodies, good for groups, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fun dining
    Fyfeliz
    Dined on 10/25/2014
    I always like coming here for special occasions like birthday, anniversary, or Valentines. This time was birthday, and we brought our 3 year old which is risky I think. Overall she did ok but it's not a real kid friendly meal. She didn't want the entree but loved dessert! Good service too, always good there. It's a long meal but I like it.
    Special Features:
    good for groups, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Jocelyn
    Dined on 10/20/2014
    Our second night dining in was good. The restaurant was not as busy, service was excellent (even when they are swamp the staff are always nice and courteous anyways). We got the oil fondue and eventhough it was good I prefer the broth. My husband liked it though... We will definitely be back sooner rather than later.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • good food and service
    Jocelyn
    Dined on 10/19/2014
    The place was very busy and it seems like they were short staff. Our server (bless her heart) tried to accomodate our table along with 8 others - she was definitely stretch to the max. It took us a while to get our food but overall we had a great time. I was a little bit more impatient than my husband as I was starving even before I got there but I understand the businiest and the staff (everyone) was very friendly and accomodating. I value their concern for us waiting and apologized profusely. We will definitely be back for more good food and service. Thanks everyone!
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Small tasty bites
    Trojanknight
    Dined on 10/19/2014
    Typically tasty cuts of meat and fish, however portions continue to be small for the price paid. Service continues also to deteriorate at the San Mateo location. For a fine dining restaurant, the training of the staff leaves much to be desired
    Special Features:
    neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Always a fun place
    MeltingPotSM
    Dined on 10/18/2014
    Had a great time. The main entree was nice. The spinach artichoke fondue and the flaming turtle were awesome. The service was excellent, accommodating, professional and very, very friendly. It really made for a fantastic evening.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • David is the best!
    lovefondue
    Dined on 10/14/2014
    David was the best waiter! he deserves a significant raise
    Special Features:
    fit for foodies, good for groups, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Don't believe the hype
    Ready2Eat
    Dined on 10/12/2014
    Mediocre food at a rip off price. Can't believe the type and amount of food they serve and what they charge for it!! The cheese fondue is totally wack. You get some bread, vegetables, chips, and apple for dipping in the cheese. The cheddar cheese was gross because it has a bitter taste. The artichoke flavor cheese was ok. So basically nothing special with the cheese fondue at all. The salad was ok. Then comes the main entree. The soup used to cook taste like the little packaged seasoning that comes with instant noodles. For each order you get a few pieces of meat or seafood, with mushrooms and potatoes. The portion will not fill you up. I did not dare do the dessert fondue after the entree for fear of more disappointment.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A classic!
    allieVIP
    Dined on 10/2/2014
    Good food, great staff. Awesome options for cocktails and wine
    Special Features:
    good for groups, hot spot, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great food but...
    Roadsister
    Dined on 9/27/2014
    There were five if us dining for birthday. We were rushed through the dinner. Hadn't finished salads and are bring out meal. We felt we did not get a breather between courses.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 9/20/2014
    I was surprised by having to cook your own food especially in broth. It was so awful. What made it worse was the amount you had to pay for such a disappointing meal.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • An enjoyable evening
    thansVIP
    Dined on 9/16/2014
    The only time we did not have an enjoyable meal was when we had a Groupon, which is a rip-off. Otherwise expect good food and better service. We go there about once every six weeks and we always enjoy it!
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Best Fondue by Far
    OpenTable Diner Since 2010
    Dined on 9/12/2014
    If you want to Fondue, the Melting Pot is the best place. Way better than any others. Too bad it's so popular on the East coast where I'm from but never has seemed to catch on over here on the Left coast. Oh well....At least there is this one in San Mateo & it's worth the drive!!
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Group event
    Jennifer
    Dined on 9/9/2014
    Came here for a a corporate event. The experience was overall very good, but I was a little disappointed by the lack of professionalism in the staff. Don't get me wrong -- they tried to be as helpful as they could and were very nice, but they didn't seem accustomed to servicing large groups (we came in a group of 12) and our dining experience lasted from 7PM to 11PM. I specifically asked them how long it would take for salads and entrees to be prepared, and they seemed to portray it as pretty fast. I'm pretty sure we waited for almost 40 minutes between our salad and entrees--they don't cook the food, so I didn't understand the wait. Also, they incorrectly overcharged us by $40.
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good Dining
    jlu2006
    Dined on 9/7/2014
    Bought a groupon here for my boyfriend's birthday. I'm not in love with the food mainly because I'm not a fan of cheese so the rating I gave is based off of my own personal tastes, the food itself isn't bad. The ambiance and setting is very nice, great for couples. The menu was definitely smaller and had limited choices when you use the groupon. The 3 course meal does not include the dessert and if you want a different soup base, it costs you extra. The salad was my favorite part (portobello mushrooms, bacon, spinach + vinaigrette). If you haven't tried fondue before, I suggest the groupon deal in terms of experience. If you're like me and only like the dessert fondue version, eat somewhere else and then come to this place.
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Our server saved this dinner
    Gypsyk
    Dined on 9/6/2014
    Our salads were forgotten. An off-the-wall unprofessional manager told us the drinks we ordered we're not going to be good. The butter we received for our lobster tails... Well one was melted butter, the other looked like jello... Thank goodness for our waitress Jenna. She's the best thing this place has going for them. She was witty, fun, & suggested some great things for us to try! The Wisconsin trio is something you have to order while there! Skip the premium sides for the cheese... The meats don't taste good in the cheese anyway. The tiki girl was amazing too! It might be limited addition but a very good cocktail. My boyfriend also enjoyed the sophisticated sailor.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fun Food Experience
    B4eating
    Dined on 9/5/2014
    I knew the fondue dipping would be fun, but was unexpectedly surprised how delicious the food tasted. There were numerous selections for each course; cheese, salad, entrees, desserts. The menu was a bit overwhelming initially, but the server kindly walked us through the process and had wonderful suggestions on how to choose our special meal. I was concerned there would be way too much food, but again with our server's professional insight, we had just the right amount. The ambiance was nice and quiet, except when the train passed (practically in the restaurant), but at least the train is fast. The entire experience was great.
    Special Features:
    good for groups, kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Small bland food portion
    GoodGrace
    Dined on 9/4/2014
    Technically we spent about $170 with the Groupon for a meal worth $243 for two people. This amount of money can buy most couples a five star meal from a Michelin star restaurant in the Bay Area. However instead we paid for a mediocre flavorless meal. They give you a seasoning salt, I suspect to add some salt to an otherwise under seasoned selection of meat, chicken, & prawns. There was a total of 18 bites for two people. The spinach dip fondue was also bland & the bacon overpowered the dish. The only tasty item was their bottled dressings used on the salads. Even their chocolate fondue left a lot to be desired. They charge $10+ for a liquor beverage and they are about 3-4 ounces each. Not well made I will add. I don't recommend this place.
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great but
    Hungry
    Dined on 9/2/2014
    The first course was good, the second course was great but the 3rd course was a joke. Benihana's gives more of the main course. For the amount of money spent, I believe they could serve more of the main course.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Save your money.
    pickypicky
    Dined on 8/31/2014
    Waitress was friendly but spacey, forgetting things we had asked for and conversations we had just had. Music was loud and awful. The upstairs room we were in was awkward and had zero ventilation, which made for an odd smell as couples were cooking varieties of cheese, meats, seafood and chocolate. Everything was overpriced, and food quality was average. We left overly full and very disappointed.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Solid
    OpenTable Diner Since 2011
    Dined on 8/25/2014
    The food was on par with normal, but our server was great and helpful, especially with a different server forgot to flambe our dessert (she promptly removed the charge).
    Special Features:
    fit for foodies, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Anothwer great experience
    OpenTable Diner Since 2007
    Dined on 8/24/2014
    I'm a huge Melting Pot fan. This was one of my best experiences. I recommend asking for Paradis as your server
    Special Features:
    kid-friendly, fit for foodies, good for groups, romantic, special occasion, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Paying for the experience
    Live2Eat2Live
    Dined on 8/23/2014
    A little pricey considering you're cooking your own food. I guess you're paying for the experience though.
    Special Features:
    good for groups, romantic, special occasion, late-night find, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Poor service
    SamK
    Dined on 8/14/2014
    Service was poor. The waiter disappeared and had to wait over 30 mins just for him to show-up.
    Special Features:
    kid-friendly, fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fun dining experience
    estebangtz
    Dined on 8/9/2014
    We went to the Melting Pot from San Mateo CA to celebrate our 6th wedding anniversary, we were late to our reservation due parking in the area, eventually we found underground parking at the San Mateo Caltrain station which was very convenient since the restaurant is located very close to the platform (yeah, you can hear the trains sometimes but is not an annoyance). Food was good, serving sizes acceptable but still little price for the quality of the food, avoid choosing a +4 items course, choosing seafood and fillet is a better option than a mix of poultry, seafood and meat. If you are not familiar with fondue you might want to consider going to a place where you don't have to cook the food or waiting a long time.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • left hungry
    OpenTable Diner Since 2014
    Dined on 8/8/2014
    Not enough food, left hungry. Lacking vegetables and potatoes (3 quartered pieces of potato for 6 people)???
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not worth the price
    SmfoodloverVIP
    Dined on 8/7/2014
    I'm cooking my own meats, we're eating cheese and bread. It still takes 3+ hrs??? This place needs to get over it's old idea of being a "romantic" place to eat. It's not, it has no ambiance whatsoever. Cheese is good, but even the bread isn't special. It's a 3 star ehhh at best.... We won't be back, plenty if other places that offer fondue ad it's better.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not the best experience
    katie56431
    Dined on 8/6/2014
    Bottle of cab was extremely warm. Waiters solution was a wine chiller which didn't help much. Croutons were soggy (dressing ordered on the side). Spinach and cheese fondue was tasty. Pieces of bread provides we're mostly very stale and only a small amount of veggies were provided. After dinner port was also very warm. I took one sip and didn't want anymore. Not sure if it was a fluke day there or not but I will probably not return that location.
    Special Features:
    good for groups, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Poor service
    bustarhymes
    Dined on 8/3/2014
    We were seated in the upstairs in a corner of the restaurant. We felt ignored by the waiter. We tried to tell the waiter that we were in a rush, but waited a very long time for food to come out. We had to skip dessert because it was taking so long.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great Romantic Dining Experience
    OpenTable Diner Since 2014
    Dined on 8/2/2014
    My gf and I are celebrating Chinese Valentine's Day there on a Saturday. The couple seats were cozy and romantic more than I expected. The melting pot fodue concept was unique and my first experience. You spend a little more for the food, service and atmosphere and it is worthwhile to me.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fondue
    BethRNorCalVIP
    Dined on 8/1/2014
    This is a good spot if you want fondue.. The main course is almost not required -- we always think we should just get the cheese and chocolate.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2009
    Dined on 7/30/2014
    Great service. Next to the cal train station. Romantic but you do smell food after dinner..
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 72 ratings-only reviews submitted since July 30, 2014
    • Overall Rating4.1
    • Food4.2
    • Ambiance4.1
    • Service4.1
    • Noise LevelModerate
  • The following 1484 reviews are from the The Melting Pot - San Mateo reviews archive.
  • The Melting Pot
    OpenTable Diner Since 2012
    Dined on 7/27/2014
    We were here for my brothers 17th birthday, there was 5 of us and the service was really slow. people who had came in after us where serviced before us. Our waiter was good and helpful regarding the food. The cheese fondue and the dessert Fondue was AMAZING but the whole cook your own entrée was a little...well if I wanted to cook my own meal I would have stayed home, sorry guys I hadn't been here before and those that recommended it did not advise me of the cook your own rule... otherwise overall 3.5 stars may go by for some cheese fondue and dessert and figure something else out regarding entrée.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Over-priced & Under-whelm
    OpenTable Diner Since 2012VIP
    Dined on 7/27/2014
    The dinner was a treat for my daughter who loves fondue. The hostesses were very courteous. We were sat at a table next to the kitchen service door. We order two 4-course dinner with a flight of wine to share. The server explained very briefly and spoke very fast. Service time was good but food were very salty and over seasoned which made all the ingredients, i.e., beef, pork, chicken, seafood, etc. tasted almost the same. The server completed missed the timing of serving our wine. The dinner averaged to over $70 per person which in my opinion did not worth the mediocre service and below average food quality. Unless you really want to try fondue & don't mind paying a lot, I would not recommend The Melting Pot.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Did not meet expectations
    fakemoomoo
    Dined on 7/27/2014
    This place may be good for happy hour after work while waiting to catch the train home, but it wasn't anything special...basically glorified hot pot. The service is great, don't get me wrong. The manager came out to greet us and ask about how our food was twice throughout the experience. Our waitress was attentive and carefully explained everything so we knew what to expect. Food came out in a timely manner and was good. However, it's just not my cup of tea. I was expecting fancy food, but it wasn't that great. I felt like I was eating samplers instead of meals. Shrimp was a little fishy to me, and the food was just bland, despite the broth we cooked it in. Meh, nice to try once I guess, but I won't be coming back.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Amazing
    OpenTable Diner Since 2008
    Dined on 7/26/2014
    Great food and service. You can not ask for anything more. I can not wait to go back.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.