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  • The Melting Pot - Richmond

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The Melting Pot - Richmond
The Melting Pot - Richmond

The Melting Pot - Richmond Details

  • Dining Style: Casual Elegant
  • Website: http://www.meltingpot.com/richmond/specials
  • Email: richmondfondue@aol.com
  • Phone: (804) 741-3120
  • Hours of Operation: Dinner: Sunday - 4:00pm - 10:00pm, Monday - Friday 5:00pm - 11:45 Saturday - 5:00 to 11:45
    Lunch available for parties for 10 or more. Please call for details.
  • Payment Options: AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
  • Cuisine: Fondue, Swiss, French
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking Area, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Smoking Area (bar only), Wheelchair Access, Wine, Wine Bar
  • Private Party Facilities: The Melting Pot has a semi-private to private dining area that can seat up to 40 guests. For parties of 15 or more, one of the pre-set menus is required. Please call for details.
  • Private Party Contact: Manager on Duty (804) 741-3120
  • Special Events & Promotions: Every 2nd and 4th Tuesday of the month we offer our Ladies Night Out. Special menus and drink prices are extended on these nights.

Getting there

  • Cross Street: Gaskins Road
  • Parking: Private Lot
  • Parking Details: We have ample parking. Most guests will drop off at our front door and then drivers will go park.
A word from The Melting Pot - Richmond
The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 600 wines with a Wine Manager on premise. Make reservations today & come dip into something different. NOTE: OpenTable reservations are for full meal service only. Please contact The Melting Pot directly for cheese & dessert or dessert only service.Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Overall
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerBest Food
Diner Reviews
  • "Server told inappropriate jokes, of a sexual nature. An attempt to upsell our table on everything was annoying and took away from the sincerity our server attempted to convey. Overall, the food wasn't worth the cost of the meal, the quality of the products was not up to par. I hadn't been to a Melting Pot in a few years, and after this meal will not choose to go there again in the future."
    Dined on 4/11/2014
  • "This restaurant was recommended by a co-worker. I wasn't sure what to expect but I was up for the challenge. To my surprise it was extremely, quiet and enjoyable. Our waitress Mary, was very knowledgeable, friendly and attentive without being intrusive. While kids are welcome, I would definitely recommend for couples or groups."
    Dined on 3/21/2014
  • "My husband & I were very impressed with our first outing to the Melting Pot. Eating "foundue-style" is unique but by far, the food and service were outstanding. Our server, Dan, was very knowledgeable about the courses. In a very friendly non-patronizing way, he guided us in understanding portions, choices of oils, seasonings, and basic "foundue skills". The manager, Dave, took time to ask about our service, food, interest in the restaurant, over and beyond just asking if we liked our food. The food earned our highest praise in both portion amount and complementary oils and sauces. While our server was attentive to us, he was not intrusive, giving us ample time to talk with each other. The ambience was quiet, romantic, and comfortable."
    Dined on 4/6/2014
  • "My husband and I went here for our anniversary dinner on Saturday night. Our waiter was excellent with great suggestions and food was excellent though deceiving. We had the 4 course dinner and when looking at the portion sizes you might think they are small. But we were stuffed when we left. So the portion sizes aren't small at all. As I said, deceptive. The 4 course meal was a bit pricey so this is more of a special occasion restaurant for us but well worth every dollar! If you sign up for there newsletter you are notified of specials like unlimited cheese and dessert nights. We highly recommend The Melting Pot. If you enjoy a leisurely dining experience, you won't be disappointed!"
    Dined on 4/5/2014
  • "I was thoroughly impressed at the great service, amazing food, and the unique dining experience. Definitely going here again!"
    Dined on 3/28/2014
  • "first time at the Melting Pot and we will definitely be back. loved the food and the entire experience. very well done all the way around. excellent place for a special meal."
    Dined on 3/22/2014
  • "Great service! Everyone is VERY receptive and able to accommadate any need or request. Best service in town!!"
    Dined on 3/22/2014
  • "Our experience was wonderful, as always. We celebrated our 5th wedding anniversary at the restaurant. Our server Jeanne was excellent, we never lacked for anything. The food was delicious and the private room area was great. Thanks to the whole staff for making our experience a great time. Keep up the good work!!!"
    Dined on 3/22/2014
  • "We enjoy the meal, what we didn't enjoy was how the veggies was over crowded in a kitty bowl. We weren't able to see what was in it. Make a change in how to service them in a plate."
    Dined on 3/16/2014
  • "It had been sometime since we had been so the menu had changed some. Our server was able to explain every little change and answer any questions that we may have had."
    Dined on 3/15/2014
  • "The bourbon bacon cheese is my new favorite! As always the Melting Pot experience was fun, great service, great food, and great wine all made for a great time."
    Dined on 3/9/2014
  • "We enjoyed our most recent visit there for my wife's birthday. The food and presentation was excellent, service very good, although server forgot to bring us waster when asked 2 times. Really meant for a special occasion as the menu prices are quite high."
    Dined on 3/4/2014
  • "We really enjoyed the whole fondue experience and our server, Carmella, was great. She interacted just enough, was never intrusive, and was full of personality. When we ordered dessert to go for our son, she even threw in chocolate covered strawberries - she rocked and we would return based on the food and service. The downside was the ambiance / decor. Yes it's got great cozy booths that lend perfectly to a romantic dinner but we felt we were in a cave. The black painted ceiling was very low; we loved our booth but the seat was awkwardly low and had no support. That exacerbated my husband's lower back pain to the point my husband got up to find someone to give our check to just so he didn't have to sit any longer. Bottom line, great food."
    Dined on 3/1/2014
  • "The Melting Pot has always been a great restaurant for special occasions. This time we participated in the girls night out specials. It was a great time spent with girlfriends in a relaxing atmosphere."
    Dined on 2/26/2014
  • "I loved the idea of cooking the food on the spot. the server was very good at explaining how to ensure that everything was cooked properly"
    Dined on 2/27/2014
  • "Went for ladies night and had a great time. From the greeting to dessert the whole experience was amazing. I can't stop telling everyone I know how amazing everything was. Definitely coming back!"
    Dined on 2/25/2014
  • "We usually come here for a special occasion -- our anniversary or a birthday. We love the cozy atmosphere and the fun of fondue. The quality of the food is outstanding and so is the service. And of course it's just a lot of fun. Definitely recommend!"
    Dined on 2/23/2014
  • "From the moment we walked into the door and three hours later when we were leaving, we were treated to world class service. Our waitress was phenomenal and are food was excellent. We will definitely return!!"
    Dined on 2/17/2014
  • "The service really caught our attention on our latest trip to the Melting Pot. Every employee we encoutered was well trained and the manager visits every table to ask about the meal. The cheese and chocolate fondue what excellent."
    Dined on 2/23/2014
  • "Overall the food has very good to excellent quality. The wine list is very extensive however it is priced moderate to high in lots of cases. Prepare to spend a nice night out where you aren't rushed thru your meal (2-3 hours) but expect to pay for the experience. I only go to Melting Pot on special occasions as it is not a monthly dining venue."
    Dined on 2/22/2014
  • "The food, atmosphere and service was outstanding. Thanks for a great experience and a fun birthday dinner for our son."
    Dined on 2/21/2014
  • "My husband and I absolutely love the Melting Pot! We have been to several different locations throughout the country. We left this one disappointed!! Service was great overall. The drinks went downhill after the first one. The cheese was nothing special. Caesar salad (normally one of my all time favorites) was a smaller portion then other melting pots offer and really was just terrible, sadly. Meats were good. Chocolate was good as well but nothing spectacular like I'm normally accustomed to. We had reservation over Valentines weekend but cancelled when we found out they didn't offer their typical menu and rescheduled. I really wish we would have held off altogether! I normally rave about the Melting Pot, sadly not this one..."
    Dined on 2/22/2014
  • "We booked this reservation 3 weeks out and couldn't get one on Valentine's Day but was ok with the Saturday following. Felt it was a little pricey but decided it would be worth it because of the type of restaurant it was. Our service was very rushed as well as poor description of food preparation. Our salad was wilted, not fresh at all, soaked in salad dressing. Our waitress seemed in such a rush to get us through our meal. They took our picture and gave it to us as a gift, which I thought was very nice, there too in a rush to get it over with, and didn't ask if we liked it or not. The chocolate covered strawberries given to us to take home were absolutely delicious. $200 for a disappointing meal. Never again..."
    Dined on 2/15/2014
  • "The Melting Pot has always been nothing short of a fantastic experience. The food is fresh and it's always in abundance. We always leave overly satisfied. You can't ask for a better dining experience for the price."
    Dined on 2/11/2014
  • "Great place for a special occasion! Quiet, unique, with fondue specials. A bit pricey, but worth it for an occasion such as Valentine, Anniversary, etc. Service was way above average. Plus they give a discount certificate for a future visit. Lights a bit darker than I like, but most would appreciate it."
    Dined on 2/11/2014
  • "Cooking process was not explained very well. Had to get our own water from the bar."
    Dined on 2/8/2014
  • "Server was great, the water server was not as attentive, would come in and not say anything and wouldn't fill a half full glass while there....Food was great and this was the fastest I have ever been in and out of Melting Pot, usually plan for 3 hours, but out in 2. A couple in the corner made the night a little tedious by using their cell phone to count down cooking times. Cute at first but after the 3rd time, became annoying. I'd like to reiterate though that our server was fantastic. He was on top of everything and quick to serve."
    Dined on 2/6/2014
  • "Had not been to a Melting Pot recently. Had kids in town, so why not. Thankfully it was the same experience as I had in the Metro DC area with Melting Pots. We had a last minute add to our party. The maitre "de was scambling to find a table for five when we have reservations for four. This was compounded by the fact that this was a V Day Saturday night and the place was packed. Nonetheless, they made the much needed adjustment rather quickly and with charm and generosity."
    Dined on 2/8/2014
  • "We had a wonderful pre-Valentine dinner. It was fabulous from beginning to end."
    Dined on 2/8/2014
  • "Melting pot never disappoints! Great for any special occasion, the booths are private and ambiance is great. Food is always perfect as well."
    Dined on 2/7/2014
  • "My sister and I took my daughter for her 19th birthday! Great night! Staff friendly and attentive, bartender friendly, food delicious!"
    Dined on 1/31/2014
  • "Had a girls trip to Richmond for the day. We ate here for dinner and had such a great time! Delicious food, wonderful waitress, and great atmosphere! The manager also stopped to make sure everything was going well. We loved it and will definitely be back!"
    Dined on 2/1/2014
  • "As parents of two young children getting out of the house is almost impossible. When we do get out we dont want to waste our time on a bad experience. The Melting Pot went above and beyond our expectations. The staff was excellent, the food was fantastic, and the overall experience from a romantic stand point was amazing. Thank you!!"
    Dined on 1/25/2014
  • "I had a wonderful time. The noise level was very quiet and I felt relaxed on my weekend with my partner. The tables were set up nicely so that you felt as though you were the only ones around. It was very romantic. The staff did an excellent job as well to enhance the great experience."
    Dined on 1/25/2014
  • "The best restaurant I've been to in a long time! I will definitely will be returning!"
    Dined on 1/22/2014
  • "I decided to take my son to the Melting Pot, since it was kids eat free night. I've been to the Richmond location many, many times before and have never been disappointed. This time changed all that unfortunately. The portions were considerably smaller, but the price has gone up. I couldn't believe how tiny the plate sizes have gotten. The cheese and chocolate courses were wonderful, but again, the amount of chocolate and cheese they gave you was definitely reduced. The main course I had was the steak lovers and the 2 meat selections, the filet and pepper encrusted sirloin tasted funny. Not sure what happened. So, I'm sorry to say, we won't be going back to eat there. It's a lot of money that I feel wasn't worth the price."
    Dined on 1/19/2014
  • "Wonderful as always! The waiter Ro, was fantastic and made the whole experience even more enjoyable. The manager Dave was very nice as usually and always personally comes by to make sure there isnt anything else he can do to make your night even better."
    Dined on 1/11/2014
  • "We went to celebrate a birthday, and when we arrived, the staff had left a signed birthday card for the guest of honor! We also needed gluten free options, and the menu was extensive. The staff's knowledge of everything necessary to keep our table gluten-free was very impressive. The food was amazing, and I will be back!"
    Dined on 1/4/2014
  • "Melting Pot has a nice 4 course set up so you can feel like you are eating fancy when it is quite reasonable. Place is dark and romantic, service is friendly and good - and its fun to cook your food, chat, have a nice glass on wine and relax. When you are in melting pot - the rest of the world stays outside - and that's the best part of it."
    Dined on 1/1/2014
  • "Its the best bang for your buck when you desire a night alone for two or group of 6. The service and attention to detail is only aurpassed by the quality of food!"
    Dined on 12/29/2013