The Melting Pot - Newport News
The Melting Pot - Newport News

The Melting Pot - Newport News

  • Dining Style: Casual Elegant
  • Website: http://www.meltingpot.com/newport-news/specials
  • Phone: 7573699500
  • Hours of Operation:
    Dinner: Monday - Friday: 5:00pm - 10:00pm, Saturday: 4:00pm - 12:00am, Sunday: 4:00pm - 10:00pm
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Fondue
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Full Bar, Non-Smoking Restaurant, Private Room, View
  • Private Party Facilities: Large party room seats 32-34 people. Small party room seats 12-14 people. Credit card is required to hold reservation. Preset party menu is also required.
  • Private Party Contact: Donavan Manning 7573699500

Getting there

  • Cross Street: Operations Drive
  • Parking: Private Lot
  • Parking Details: Shopping center parking lot.
A word from The Melting Pot - Newport News
The Melting Pot offers an extraordinary dining experience that you won’t find at any other restaurant. Here you'll discover all of the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, fine wines and fabulous four-course fondue dinners. No matter what the occasion from a romantic date to get-togethers with friends, meetings or large groups, The Melting Pot is certain to please. Make reservations today and come dip into something different.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerMost Booked
The Melting Pot - Newport News reviews from OpenTable diners
172 reviews since May 25, 2014
Overall Rating4.3
  • Food4.4
    Service4.2
  • Ambiance4.4
    Noise LevelModerate
88% of reviewers would recommend this restaurant to a friend.
special occasion (143)romantic (139)notable wine list (53)fit for foodies (35)good for groups (32)late-night find (16)neighborhood gem (9)kid-friendly (8)hot spot (6)vibrant bar scene (5)great for lunch (5)great for brunch (4)scenic view (2)great for outdoor dining (1)Show More
  • A Little on the Dark Side
    EnthusiasmMelting
    Dined on 9/13/2014
    We were seated in a back corner near the emergency exit. It was so dimly lit that we had to hold our menus up under the single overhead light. Our server was pleasant, but almost shy. The traditional Swiss fondue was very good and there was lots to dip. The California salad was OK, but all of the dressing seemed to be on the bottom. The main course included duck, beef, shrimp and pot stickers, which actually were quite delightful. Desert was chocolate fondue , but it was cold. The server should have taken care of that. The wine - horribly overpriced, but a good selection. Lastly, along with intimate dining comes a small table where it is a real challenge to manage the real estate with the many and various serving dishes.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great experience
    OpenTable Diner Since 2014
    Dined on 9/10/2014
    Service was great and the food was amazing. Definitely going again soon.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A wonderful change in dining!
    Gr8dinexp
    Dined on 9/6/2014
    If you want a change to traditional dining, The Melting Pot is a great experience. We were able to take our time eating and socializing. Our waitress was very pleasant and explained everything to us as this was our first time. The beverage selection was excellent - something for everyone's taste. The booths are great for 2 people to sit at, but 4 people was a little too crowded. Next time I'll get a larger table for 4. I recommend The Melting Pot for a non-traditional dining experience.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, late-night find, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • disappointed
    disappointed
    Dined on 8/30/2014
    my son brought me a father's day gift, a celebration for two here at the melting pot. it was impossible to get a reservation until the coupon had expired with groupon. As a result the celebration for two turned into us having to pay 100. Of course this did not make our evening. so, I was kind of seething the whole evening thinking what a scam.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Will never return
    OpenTable Diner Since 2014
    Dined on 8/29/2014
    When dining at a restaurant with a reputation of excellence, you expect a professional level of service, and the service we received I would expect at McDonald's. I was so disappointed that I don't expect to ever return.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food good, but that's about it.
    Drew
    Dined on 8/29/2014
    I was promised a telephone call from the staff at this restaurant in reference to the Groupon that I had purchased. I never received the call and when I came in after making a reservation, they would not honor the Groupon. Everything was constantly being blamed on "the owner" who I have been unable to contact.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Change of Pace
    FoodMagnet
    Dined on 8/28/2014
    We decided to go to Melting Pot for a different dinner experience. It lived up to our expectations. The food was very good and the service was excellent--we had a great time.
    Special Features:
    fit for foodies, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • a nice place to celebrate
    etphonehome
    Dined on 8/27/2014
    great staff that really knows their trade. we will be back
    Special Features:
    fit for foodies, notable wine list, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Romance package at Melting Pot
    JuliafanVIP
    Dined on 8/26/2014
    Our first time at this restaurant was fun. The teriyaki steak was the best of the six things we tried and the flaming turtle, while no longer flaming, was delicious. Dinner is leisurely: expect to spend two hours if you get all four courses. The price was a little expensive for the quantity of food but it was more about the experience. I was pleasantly surprised that our waitress took our picture and then they printed it out and framed it.
    Special Features:
    good for groups, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful Experience
    Deblou
    Dined on 8/26/2014
    Our First time for dinner, We enjoyed everything. The presentation of the meal was awesome, Our waiter was amazing, He walked us through the whole experience, and he was so professional. We loved everything about the evening, We were celebrating our Anniversary, and they brought us a plate with Happy Anniversary written out in chocolate.
    Special Features:
    great for brunch, great for lunch, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Melting Pot
    LoveAdeal
    Dined on 8/23/2014
    Very nice experience. Server and food were great. Thank you!
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Make your reservations early
    theservermakesthemeal
    Dined on 8/23/2014
    Make your reservations EARLY. They are often booked up well in advance so when you have an idea when you want to go, make your reservations or you may miss out. Restaurant is dinner only so easiest way to maks reservations is through OpenTable website. No one answers the phone at the restaurant until mid afternoon.
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great experience!
    MomMomof6
    Dined on 8/22/2014
    We had heard about The Melting Pot but had never eaten there. We had a Groupon which gave us some anxiety after reading other reviews. However, the staff was attentive, polite, fun and knowledgeable. The food was delicious and plentiful. We will enjoy going back!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good food, great service, all good!
    Susan128
    Dined on 8/20/2014
    This was our first time to visit our local Melting Pot and we were not disappointed! We did have the Romance Groupon which gave us extra benefits such as a dozen pretty roses at our table (and to keep!), framed photo of us to keep, and a $25 gift certificate to use in the future. The good was fresh and well presented. It was all yummy from the cheese course to the salad to the meat and and dessert! My only complaint was the time between courses- there was a bit of a lag that made for a 2 1/2 hour dinner experience - not bad but we had not planned on that. Loved our server too!
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Not what it used to be
    OpenTable Diner Since 2014
    Dined on 8/20/2014
    We loved to frequent the Newport News Melting Pot but sadly the Groupon disrupted their customer service. They were out of three meat options, two being our favorite. They were out of romaine lettuce, which can be easily picked up at a grocery store. Pur salads looked pitiful with stale iceburg lettuce. Our server rushed us through the whole meal. At one point we had three courses on the table at once, not relaxing! Our server repeatedly told us that the Groupon was "bleeding them dry". Melting Pot is a special evening out and for that amount of money we will not be returning. We would like to compliment the busser, Matt, who was the most professional of all and would make a fabulous server! He truly was the only highlight of our experience
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Usually have no complaints....
    Lwcoleman
    Dined on 8/19/2014
    This is one of our favorite spots to dine. We go regularly enough to know that this time, lots of things were not as they should be. First off, right off the bat, she tells us they are out of about 4 of the menu items we were able to choose from (we had a groupon which limited the selections). Then, we get our salads (the California one) and two of the ingredients were missing! The pine nuts and the berries. I confront the waitress and she tells me that they are out of those too!! And then just walks off. My salad only had dressing, tomatoes, and cheese! If I had known, I would not have even ordered that salad with only half the ingredients available. A few other things happened as well, but I'm running out of space.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Restaurant is not consumer friendly
    Jnchorn
    Dined on 8/19/2014
    We made our reservation 2 weeks in advance because it was the only dinner time frame available. When we arrived, there were several guests being turned away stating the restaurant was "completely booked" for the next 2 days. We were told to wait in the lobby a while before we could be seated. When we were seated, there were only 2 other parties seated. When we left only 4 other parties were seated with numerous empty booths (at least a dozen). The lobby was packed but the tables were empty. It didn't seem like good business practice. I won't return.
    Special Features:
    kid-friendly, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Nice place
    Susan
    Dined on 8/18/2014
    The food is fresh and plentiful. There are lots of choices to personalize your fondue experience. The restaurant seemed new and very clean. Great atmosphere.
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Different experience
    TheDaughter
    Dined on 8/17/2014
    I enjoyed the night. It was my mother's 1st time, and I enjoyed her amazement and surprise that she had to cook her own food. Lol. She too, enjoyed herself, and even said she may go back. Her old school ways were changed..... just ... a .... tiny .... bit.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointed
    emanon
    Dined on 8/17/2014
    We were very disappointed with this location. Trying to get thru on the phone was impossible, I called numerous times to make the reservation and ended up making one online. When I called to confirm the reservation I couldn't get thru, I called 31 time from 430pm until our reservation time at 745pm. All I received is the voicemail for the owner/manager and that mailbox was full so I couldn't even leave a message. The waitress seemed new, she burnt the cheese in the cheese course. Most of the selections we came for were not available because they didn't have them in, like the duck, the pork, the tuna. That was just for the meat course, they were also out of a salad and some chocolate choices. Overall I will not be going back.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Melting Pot
    OpenTable Diner Since 2014
    Dined on 8/16/2014
    The Melting Pot never disappoints. We had an excellent anniversary dinner.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Anniversary Dinner
    William
    Dined on 8/16/2014
    It was a very nice dining experience. It was our first time at the Melting Pot.
    Special Features:
    romantic, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Lisa D
    knitandeat
    Dined on 8/16/2014
    We went to the Melting Pot in Newport News because we had purchased a Groupon for that location. Typically, if we go to the Melting Pot, we go to the Virginia Beach location. The ambience in Newport News is not the same as the Virginia Beach location. There is little décor, it is not as intimate of a setting, and seems somewhat crowded. The wait staff was varied. Our waitress was very hurried, here is your dish, bye bye. However, we heard other servers that lingered by the tables, explaining things on the menu and recommending different options. If you are going with a group of friends, Newport News would be fine, as the food was just as good. If you want and intimate romantic setting, I would go to the Virginia Beach location.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Oh, how the mightly have fallen...
    CreativeMom
    Dined on 8/15/2014
    I’ve been to the Melting Pot twice before (once in the late ‘90s and once in 2007) and it was great both of those times. But this time, things went downhill from the moment we entered. The floor all over the bar and leading into the lobby had very obvious dirty/dusty footprints (at 5:15!)… the underside of our table was gummy and gross... our prepubescent waiter barely spoke above a mumbled whisper and seemed to know nothing about the Melting Pot, dining in general, or alcohol... there was a display of three “featured” foods in the lobby, but I tried to order the featured cheese, and then the featured entree, I was told they no longer offered either. My experience was a 2 and it should have been at least a 7 or 8, at this price point.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Love you cheese and chocolate!
    Ebnystrr37
    Dined on 8/14/2014
    This place is great, and the cheese and chocolate fondu are best. I usually order the four course meal, but honestly could do without the third course. Service is spectacular and I love the vibe. One complaint: TURN THE AC DOWN. It's hard to enjoy my food when I'm freezing.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Nice Date Night
    MicheleL
    Dined on 8/14/2014
    Wonderful atmosphere and enjoyable dinner experience.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Experience
    OpenTable Diner Since 2014
    Dined on 8/13/2014
    This was my first time at the Melting Pot and I am so glad that I went. It was a great experience and good for a date night. I will definitely be back again.
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Celebration Dinner
    f00d
    Dined on 8/9/2014
    I have only been to the Melting Pot one other time, and that was when I proposed to my wife. I took her here for a birthday/anniversary celebration, and everything was amazing. The food is some of the best I've ever had. The service is always top notch. 4-course meal is the way to go. Cheese fondue course 1, got the cheddar bourbon bacon. House salad is fantastic for course 2. Course 3 is the main entrees, pick 3 meats and a broth. Course 4 is dessert, so much fun with the chocolate fondue. The food is more on the expensive end ($40-$80 a plate), but you get what you pay for. I was lucky enough to find a groupon. Great food. Great service. Great atmosphere.
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Trina
    Dined on 8/9/2014
    It was a wonderful dining experience . My husband and I went for our anniversary and the atmosphere really fit the occassion. It was our first time eating there and the food was outstanding. Our waiter was very knowledgeable and helpful with his suggestions and his attentiveness.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Outstanding
    lovetoeat
    Dined on 8/9/2014
    My husband and I had a outstanding time. The waitress was very pleasant and friendly. I would go there again
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Love It Here!
    FondueFoodie
    Dined on 8/8/2014
    Had a mother/daughter dinner date and we absolutely loved it. This was my second time at the melting pot and this time was just as great as the last!
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • 50th Surprise
    woodc414
    Dined on 8/7/2014
    The restaurant went out of the way to accommodate a party of 10 that at the last minute shrunk to 8. The waitress was very friendly, answered all our questions and split the bill into fourths so we could all pay separately. Highly enjoyed the evening.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Experience
    Ping
    Dined on 8/4/2014
    From the time my wife and I walked into The Melting Pot, we felt welcomed and it just got better as the evening went on. The service was excellent, and all courses of the meal were great. Looking forward to going back and highly recommend the experience to all The Melting Pot way of dining out.
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Simply Awesome!
    Table4two
    Dined on 8/2/2014
    My husband and I were celebrating his birthday and from the moment we walked in the ambience and the hostess were awesome. The food was delicious and to make things even better we had and AWESOME server!! We will definitely be back to this location soon with friends.
    Special Features:
    romantic, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • A treat for a soecial occasion
    UnchainedAdventuresVIP
    Dined on 8/1/2014
    Always wonderful. Tried a few new things including the cheese fondue with the blue cheese.... Very tasty especially without any onions/scallions/shallots.... Salads ate good and of course the main course with all the different meats.... The broth based fondues are the best at keeping the meats tender... To top it all off you must have chocolate. They will substitute milk/dark/white for any listed chocolate. It's a fun experience and your waiter makes it do much better. Ours was wonderful.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • not enough
    hungry
    Dined on 7/31/2014
    We were told that, "I hope yall are hungry, we will be serving a lot of food." We left hungry and were served meagre amounts.
    Special Features:
    great for brunch, good for groups, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Time
    Charlie2450
    Dined on 7/31/2014
    This is not our first trip to the Melting Pot. Every trip is just as good as the other. We always leave there very full. This time we had a Groupon to use. The Groupon did not give us a special price but gave us a $25 gift certificate and a picture which was not great but nice frame. Very nice staff and as always good food.
    Special Features:
    good for groups, romantic, special occasion, late-night find, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Wait staff
    OpenTable Diner Since 2014
    Dined on 7/31/2014
    Our server Erica was friendly, smiled and truly seemed to care about her job as it related to her customers. We had taken our three children and really spoke about how pleasant she was after our dining experience. We even decided for our next visit we will recommend her to serve us.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fabulous!
    MrsD
    Dined on 7/29/2014
    The food is incredible, and dessert is worth it's weight in gold!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Not Impressed
    Finishedfonduing
    Dined on 7/28/2014
    Food was great bur service lacked attention. server would disappear then appear to notice she should have been sooner. This happened every course. She apologized after the service the time delays
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet