The Melting Pot - Newport News
The Melting Pot - Newport News

The Melting Pot - Newport News

  • Dining Style: Casual Elegant
  • Website: http://www.meltingpot.com/newport-news/specials
  • Phone: (757) 369-9500
  • Hours of Operation:
    Dinner: Monday - Friday: 5:00pm - 10:00pm, Saturday: 4:00pm - 12:00am, Sunday: 4:00pm - 10:00pm
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Fondue
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Full Bar, Non-Smoking Restaurant, Private Room, View
  • Private Party Facilities: Large party room seats 32-34 people. Small party room seats 12-14 people. Credit card is required to hold reservation. Preset party menu is also required.
  • Private Party Contact: Donavan Manning 7573699500

Getting there

  • Cross Street: Operations Drive
  • Parking: Private Lot
  • Parking Details: Shopping center parking lot.
A word from The Melting Pot - Newport News
The Melting Pot offers an extraordinary dining experience that you won’t find at any other restaurant. Here you'll discover all of the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, fine wines and fabulous four-course fondue dinners. No matter what the occasion from a romantic date to get-togethers with friends, meetings or large groups, The Melting Pot is certain to please. Make reservations today and come dip into something different.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerMost Booked
The Melting Pot - Newport News reviews from OpenTable diners
120 reviews since July 30, 2014
Overall Rating4.2
  • Food4.4
    Service4.2
  • Ambiance4.3
    Noise LevelModerate
84% of reviewers would recommend this restaurant to a friend.
special occasion (96)romantic (87)notable wine list (36)good for groups (34)fit for foodies (25)late-night find (11)kid-friendly (7)hot spot (7)neighborhood gem (6)great for brunch (4)great for lunch (4)vibrant bar scene (2)Show More
  • OpenTable Diner Since 2014
    Dined on 11/22/2014
    The experience was wonderful. Our family loves to go here for celebrations. Our waiter was great but got too busy at the end with other tables. The earlier you go, the better.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • 6 states and counting
    faithbygrace
    Dined on 11/15/2014
    I am comparing Melting Pots to my first MP experience in Nashville, TN and so far Nashville was much better than St Louis, MO, Syracuse, NY, Newport News, VA, Texas and Columbia SC.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, late-night find, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Awesome place to dine
    Christina
    Dined on 11/9/2014
    Food was fresh and delicious. Very romantic. Is good for special occasions. Was awesome and need to have someone you can carry a good conversation with.
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Slow. . .
    paralotnikVIP
    Dined on 11/1/2014
    The food was fairly good, as always. But we had a reservation and had to wait 34 minutes to be seated. In addition, the service was extremely slow. I will not be returning.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Terrible service.
    Irishcharm1229
    Dined on 11/1/2014
    The food was delicious but the service was terrible! Our waiter spoke so low we could barely hear him. Anything we asked for took a long time to be brought to us. At one point my husbands glass was empty for 19 minutes! And that was after it had been long enough that I decided to time it so really much longer. We asked for extra sauces and it took so long to arrive we no longer needed it. Such a disappointing experience for us this time. I asked To speak to a manager and was told there wasn't one. I planned on asking the hostesses again but the 3 of them were busy talking about how they were ready to leave so I didn't bother, we just left.
    Special Features:
    late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Disappointing
    LELO
    Dined on 10/31/2014
    Unfortunately, we will probably not be back for a while. We have had several excellent experiences there, but this was not good. Four hosts waited at the door, but we were barely acknowledged. We stood there for several minutes before they would take us to the table after a snide, "Well if YOU'RE ready." We'd been waiting...we were ready. Server lacked a great deal of personality, did not know a lot about the menu, seemed annoyed she had to work. The light bulb was burned out over our table (talk about dark dining!) and the fixture was COVERED in dust. Details make a difference. You all did not have the pumpkin dessert as advertised on YOUR menu online. Food, as always, was great, and Josh's nice and engaging personality was one positive.
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • great anniversary dinner
    jcak
    Dined on 10/29/2014
    Had a great time. Food was amazing and service was outstanding.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Celebration Place!
    leybigjo
    Dined on 10/26/2014
    Great location, quiet setting, good food and Great Service. We enjoyed dinner for our Son's 9th birthday. He loved it and enjoyed the ability to cook his own meal! Thank you for a great night!
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Too pricey for cooking my own food
    OpenTable Diner Since 2009
    Dined on 10/26/2014
    The pricing scheme was very confusing. It was like they wanted the bill to be a surprise because I couldn't figure out the pricing per course. And once I did, it was extremely expensive. Way too expensive to be given a plate of raw meat and told to cook it myself. We paid $106 NOT including gratuity for a family of 4 (one person was a toddler). Ridiculous. We won't be going back.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • great except 1 thing
    ashemt
    Dined on 10/23/2014
    The whole experience was great. The only problem was when we first arrived we had to wait almost 30 minutes for a table when there was about 15 booths open, and i had a reservation. The food was amazing. Our server Damiano was awesome. He explained everything on the menu and was able to suggest things to try. And i definitely suggest getting the chocolate fontini
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Wonderful night out
    rtree
    Dined on 10/21/2014
    We went out for our anniversary. We don't go out very often except to get a quick bite now and then. We had been there many years ago and remembered how nice it was then. Our daughter suggested we go there again so we did. Had a wonderful time. Really enjoyed our waiter and how he explained everything to us and was honest about how things taste. He made recommendations based on what we told him we liked and he was right on target. Dinner was wonderful. We had a reservation for 7:30 and arrived at 7:15. We were taken right in and seated. We took our time eating and really enjoyed ourselves. It was after 9:00 before we left. We will be going there again soon.
    Special Features:
    fit for foodies, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • our 47th aniversery
    fasteddie
    Dined on 10/21/2014
    Had a special time just like the night we were married. Just the two of us but this time someone else did the cooking
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • First visit
    Ammo747
    Dined on 10/17/2014
    Took my wife for our anniversary and we both absolutely loved it!
    Special Features:
    good for groups, kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Not romantic in the slightest
    anonymous
    Dined on 10/12/2014
    The Melting Pot has so much potential to be a special occasion restaurant, but I won't be recommending the Newport News location to anyone that I care about. The Melting Pot in Nashville, TN was the reason I wanted to go back for my anniversary with my husband but I was highly disappointed with the Newport News location. Our waitress was great but there was another waitress who was very loud and holding long conversations with other tables very loudly. It was definitely hard to relax and enjoy the moment when we could barely hear each other. The meat was also not the best. I can't see why we would go back and easily spend over one hundred dollars for a Ruby Tuesday's dining experience.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Awesome!!!
    Lovedthemeltingpot
    Dined on 10/12/2014
    Excellent experience, server was wonderful. Manager came over and greeted us. Two thumbs up!!!
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • First time visit
    OpenTable Diner Since 2014
    Dined on 10/9/2014
    It was great. The 4 course option was a great pick. I would go back just because. No special occasion needed.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Steve was AWESOME
    Misty
    Dined on 10/9/2014
    We made a reservation and they were able to seat us a little early. Our waiter, Steve, was attentive and efficient throughout our meal and the food was great as usual. He even brought me a candle Ina rice Krispy treat for my birthday. The only complaint I would have is that this restaurant is set up differently from the one we are used to in Fredericksburg with the more traditional seating and we were immediately across from a group and found ourselves either having to be very close to talk, or yelling. That part was a huge disappointment and I could not image it on a special occasion like Mothers Day.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • good as always
    kitcat810
    Dined on 10/8/2014
    I can always count on the melting pot when I want to dine someplace special (and expensive!). The only small complaint I had was that as the restaurant gift busy, our waitress tended to forget about us, she always came over to apologize but still forgot our drink refills etc.. But all in all good experience as always.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Refused my coupon
    Ratch0485
    Dined on 10/3/2014
    Had a restaurant.com gift certificate for $25 off The Big Night out (which they no longer offer). Asked the waitress about using our coupon and she took it and said it wouldn't be a problem (we didnt specify anything about coupon). Halfway through our meal she comes back to tell us that the manager will not accept it because we didnt order what was supposed to be ordered, but were never told what to order. The waitress fumbled over her words and didnt give any real kind of explanation, other than we had to have ordered lobster. We ordered what we thought was comparable to The Big Night Out which is now the Four Course Experience (includes cheese, salad, entree and chocolate). Very disappointing experience and will not return.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Service
    Henry
    Dined on 10/1/2014
    Since it had been a while since we had been to the Melting Pot, we needed some guidance. Our server was friendly, help and enthusiastic. The food was great and he made it even more enjoyable. He was a true advocate for the food and experience.
    Special Features:
    good for groups, kid-friendly, late-night find, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Experience
    Maramp3581
    Dined on 9/27/2014
    Our experience at the Melting Pot in Newport News was amazing. The service was impeccable! The food was very delicious and the atmosphere was soft, romantic, but very modern. From beginning to end was just the all around eating experience that you wish you had every time you went out. The restaurant is on the pricey end, but for any special occasion, you cannot go wrong here. Make sure to save room for dessert! It is to diiieeee for!!!. Thank you all for a beautiful and memorable experience! Definitely coming back!
    Special Features:
    fit for foodies, good for groups, hot spot, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Lovefondue
    OpenTable Diner Since 2012
    Dined on 9/27/2014
    We have been to this location several times and have gotten great food and great service!!!! Will go back again in the near future
    Special Features:
    fit for foodies, good for groups, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Restaurant good, yet unprofessional
    OpenTable Diner Since 2009
    Dined on 9/24/2014
    Food was good, yet pricey. Server was great but very unprofessional behavior while waiting to be seated. Overheard all the conversation about the personal life of the front greeters staff.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • A nice experience
    Missy
    Dined on 9/19/2014
    We visited the Melting Pot in Newport News, and like always, we had an awesome experience. I would recommend this restaurant to anyone I know.
    Special Features:
    good for groups, hot spot, late-night find, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A Little on the Dark Side
    EnthusiasmMelting
    Dined on 9/13/2014
    We were seated in a back corner near the emergency exit. It was so dimly lit that we had to hold our menus up under the single overhead light. Our server was pleasant, but almost shy. The traditional Swiss fondue was very good and there was lots to dip. The California salad was OK, but all of the dressing seemed to be on the bottom. The main course included duck, beef, shrimp and pot stickers, which actually were quite delightful. Desert was chocolate fondue , but it was cold. The server should have taken care of that. The wine - horribly overpriced, but a good selection. Lastly, along with intimate dining comes a small table where it is a real challenge to manage the real estate with the many and various serving dishes.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great experience
    OpenTable Diner Since 2014
    Dined on 9/10/2014
    Service was great and the food was amazing. Definitely going again soon.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A wonderful change in dining!
    Gr8dinexp
    Dined on 9/6/2014
    If you want a change to traditional dining, The Melting Pot is a great experience. We were able to take our time eating and socializing. Our waitress was very pleasant and explained everything to us as this was our first time. The beverage selection was excellent - something for everyone's taste. The booths are great for 2 people to sit at, but 4 people was a little too crowded. Next time I'll get a larger table for 4. I recommend The Melting Pot for a non-traditional dining experience.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, late-night find, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • disappointed
    disappointed
    Dined on 8/30/2014
    my son brought me a father's day gift, a celebration for two here at the melting pot. it was impossible to get a reservation until the coupon had expired with groupon. As a result the celebration for two turned into us having to pay 100. Of course this did not make our evening. so, I was kind of seething the whole evening thinking what a scam.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Will never return
    OpenTable Diner Since 2014
    Dined on 8/29/2014
    When dining at a restaurant with a reputation of excellence, you expect a professional level of service, and the service we received I would expect at McDonald's. I was so disappointed that I don't expect to ever return.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food good, but that's about it.
    Drew
    Dined on 8/29/2014
    I was promised a telephone call from the staff at this restaurant in reference to the Groupon that I had purchased. I never received the call and when I came in after making a reservation, they would not honor the Groupon. Everything was constantly being blamed on "the owner" who I have been unable to contact.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Change of Pace
    FoodMagnet
    Dined on 8/28/2014
    We decided to go to Melting Pot for a different dinner experience. It lived up to our expectations. The food was very good and the service was excellent--we had a great time.
    Special Features:
    fit for foodies, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • a nice place to celebrate
    etphonehome
    Dined on 8/27/2014
    great staff that really knows their trade. we will be back
    Special Features:
    fit for foodies, notable wine list, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Romance package at Melting Pot
    JuliafanVIP
    Dined on 8/26/2014
    Our first time at this restaurant was fun. The teriyaki steak was the best of the six things we tried and the flaming turtle, while no longer flaming, was delicious. Dinner is leisurely: expect to spend two hours if you get all four courses. The price was a little expensive for the quantity of food but it was more about the experience. I was pleasantly surprised that our waitress took our picture and then they printed it out and framed it.
    Special Features:
    good for groups, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful Experience
    Deblou
    Dined on 8/26/2014
    Our First time for dinner, We enjoyed everything. The presentation of the meal was awesome, Our waiter was amazing, He walked us through the whole experience, and he was so professional. We loved everything about the evening, We were celebrating our Anniversary, and they brought us a plate with Happy Anniversary written out in chocolate.
    Special Features:
    great for brunch, great for lunch, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Melting Pot
    LoveAdeal
    Dined on 8/23/2014
    Very nice experience. Server and food were great. Thank you!
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Make your reservations early
    theservermakesthemeal
    Dined on 8/23/2014
    Make your reservations EARLY. They are often booked up well in advance so when you have an idea when you want to go, make your reservations or you may miss out. Restaurant is dinner only so easiest way to maks reservations is through OpenTable website. No one answers the phone at the restaurant until mid afternoon.
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great experience!
    MomMomof6
    Dined on 8/22/2014
    We had heard about The Melting Pot but had never eaten there. We had a Groupon which gave us some anxiety after reading other reviews. However, the staff was attentive, polite, fun and knowledgeable. The food was delicious and plentiful. We will enjoy going back!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good food, great service, all good!
    Susan128
    Dined on 8/20/2014
    This was our first time to visit our local Melting Pot and we were not disappointed! We did have the Romance Groupon which gave us extra benefits such as a dozen pretty roses at our table (and to keep!), framed photo of us to keep, and a $25 gift certificate to use in the future. The good was fresh and well presented. It was all yummy from the cheese course to the salad to the meat and and dessert! My only complaint was the time between courses- there was a bit of a lag that made for a 2 1/2 hour dinner experience - not bad but we had not planned on that. Loved our server too!
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Not what it used to be
    OpenTable Diner Since 2014
    Dined on 8/20/2014
    We loved to frequent the Newport News Melting Pot but sadly the Groupon disrupted their customer service. They were out of three meat options, two being our favorite. They were out of romaine lettuce, which can be easily picked up at a grocery store. Pur salads looked pitiful with stale iceburg lettuce. Our server rushed us through the whole meal. At one point we had three courses on the table at once, not relaxing! Our server repeatedly told us that the Groupon was "bleeding them dry". Melting Pot is a special evening out and for that amount of money we will not be returning. We would like to compliment the busser, Matt, who was the most professional of all and would make a fabulous server! He truly was the only highlight of our experience
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Usually have no complaints....
    Lwcoleman
    Dined on 8/19/2014
    This is one of our favorite spots to dine. We go regularly enough to know that this time, lots of things were not as they should be. First off, right off the bat, she tells us they are out of about 4 of the menu items we were able to choose from (we had a groupon which limited the selections). Then, we get our salads (the California one) and two of the ingredients were missing! The pine nuts and the berries. I confront the waitress and she tells me that they are out of those too!! And then just walks off. My salad only had dressing, tomatoes, and cheese! If I had known, I would not have even ordered that salad with only half the ingredients available. A few other things happened as well, but I'm running out of space.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.