The Empress Room - The Fairmont Empress Hotel
The Empress Room - The Fairmont Empress Hotel

The Empress Room - The Fairmont Empress Hotel

  • Dining Style: Casual Elegant
  • Website: http://www.fairmont.com/empress
  • Phone: 2503848111x
  • Hours of Operation:
    Dinner Monday - Sunday from 6:00pm - 10:00pm.
  • Payment Options: AMEX,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Northwest, Contemporary American
  • Executive Chef: Morgan Wilson
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Beer, Chef's Table, Farm to Table, Fireplace, Full Bar, Non-Smoking Restaurant, Private Room, View, Wheelchair Access, Wine
  • Private Party Facilities: The Royal Table is an added refinement to your fine dining experience. Providing guests with a heightened touch of elegance during their dining experience, this experience is truly memorable for a birthday, engagement or simply an evening together. From silver cloches and candelabras to customized wine selections from our Sommelier and a few special touches from the Chef, The Royal Table service provides a sophisticated refinement to an enchanted dining experience. The cost is a C$30 surcharge per person in addition to meal selection costs.
  • Private Party Contact: Dining Reservations 2503892727x

Getting there

  • Parking: Public Lot
  • Parking Details: Underground parking is complimentary when dining in The Empress Room.
A word from The Empress Room - The Fairmont Empress Hotel
Notably the most picturesque dining room in the city, The Empress Room combines impeccable service with an exquisite menu.

The finest ingredients with a "farm to fork" philosophy of bringing the region’s epicurean rich cuisine to your table are marveled into culinary masterpieces paired with an extensive wine list. Dine beneath the ambiance of a hand-crafted wood ceiling where iconic movie stars, royalty and notable guests have dined; - if only these walls could talk! An experience not soon to be forgotten.

From Our Executive Chef, Morgan Wilson:

'We embrace local and regional authenticity with our Empress Room offerings by partnering with nearby organizations focused on driving sustainable culinary operations."
Continued
Foodspotting photos
See all photos
Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Overall
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerBest Food
The Empress Room - The Fairmont Empress Hotel reviews from OpenTable diners
47 reviews since May 25, 2014
Overall Rating4.3
  • Food4.4
    Service4.4
  • Ambiance4.6
    Noise LevelQuiet
100% of reviewers would recommend this restaurant to a friend.
special occasion (41)romantic (37)notable wine list (17)fit for foodies (17)neighborhood gem (5)scenic view (5)great for brunch (4)hot spot (2)good for groups (2)late-night find (1)kid-friendly (1)vibrant bar scene (1)great for lunch (1)Show More
  • OpenTable Diner Since 2013
    Dined on 9/19/2014
    I have very mixed emotions about this fining experience. On the one hand, the food was really good, the server had some great suggestions but then he failed to check back on us during the last 40 minutes of dinner. No one checked to make sure the food was prepared correctly (it was), no one made sure our water glasses were full (they weren't), no one asked if I wanted to order another glass of wine (I did). In short, what could have and should have been a very special dining experience was not.
    Special Features:
    notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Always impressive
    OpenTable Diner Since 2011
    Dined on 9/13/2014
    We save the Empress for special occasions. It never fails to impress.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Pat & Laura
    OpenTable Diner Since 2013
    Dined on 9/12/2014
    We greatly enjoyed our dining experience at the Empress. Our server Earl, was attentive, polite and most of all, entertaining. The atmosphere was romantic and comfortable. Lastly, the food was perfect.
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • The Empress Room Says It All
    Petersburgsue
    Dined on 9/11/2014
    As soon as you are seated, the atmosphere envelops you, the dignity and elegance informs your bearing and you are ready to dine, not merely eat. The chef must have an army of assistants to produce dishes of that quality. The wines are nice, the staff nicer.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Double Birthday Celebration
    Gr82CeleB8
    Dined on 9/8/2014
    Our Birthdays Sept 8 & 9 were given a special treat with an outstanding dinner. Thank you
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Memorable Anniversary Dinner
    JBJack
    Dined on 9/8/2014
    After 34 years in Victoria, each year we try a new venue to celebrate our Anniversary. For the 41st we picked the Empress Dining Room. Our son had given us a gift card for High Tea, but when we pulled up the Dining Room menu online we decided to have a romantic evening out. It was so easy to book online, fast response, nice email reminders. Our waiter Kirk was one of the highlights of our evening and he thoroughly made our dining experience truly memorable. When we arrived the Hostess was seating someone ahead of us and the Chef (I gather it was him) passed by and actually came out to greet us while we waited. Amazing food and great value. I have already told several friends about the Empress and they are looking at coming for an evening.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food - needs air conditioning
    sfoley
    Dined on 9/6/2014
    We had a lovely evening at the Empress Room - the food and the service were both very good and the room itself is beautiful. The only complaint is that it was a very warm weekend and the Empress is sorely lacking in air conditioning to the point that it was almost uncomfortable.
    Special Features:
    notable wine list, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Empress Dinning Room
    Anniversary
    Dined on 8/22/2014
    Excellent meal and service. Very nice décor and romantic settings. It was our 45th anniversary and the waiter and chef provided several very nice complimentary extras for us in recognition of the occasion! Highly recommended. The the hotel and dining room is definitely first class!
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Pretty good, but it's the venue
    weeklydinerVIP
    Dined on 8/4/2014
    We enjoyed our meal and waiter. Elegant room in an historic hotel, not huge and not with a view if that's what you want. Tasty, well prepared, but not inspired.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A night to Remember
    Birthday59
    Dined on 8/2/2014
    The Empress experience was amazing. The food was very good with a menu that would satisfy all appetites. The ambience of the hotel adds to a fine dine experience that will be remembered for many years to come. The price was much lower than expected and the dessert was the perfect finish to a wonderful birthday dinner.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Value for Money
    JKongVIP
    Dined on 7/25/2014
    Even though the menu looks pricey, it is definitely worth it for the food quality and dining experience. We'll definitely return!
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Empress Dining
    Frank
    Dined on 7/25/2014
    The Empress is a grand old hotel and it's main dining room is quite exquisite. Food was wonderful, though portions were not huge. Service was very good. The wine list is extensive, a bit pricey though not out of line for this quality of restaurant and venue. It is a great place to dine for a special occasion--relaxing, great ambiance and very good food!
    Special Features:
    great for brunch, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Nine out of Ten.
    Veggies
    Dined on 7/24/2014
    Fantastic upscale ambiance, excellent staff, very good food and the chef obviously understands the value of flavour subtleties. Being vegetarians we were hoping for more than one main course choice. The portions were very small. The "compliments of the chef" lemon sorbet was appreciated very much. A very artistically rendered "Happy Birthday" dessert was brought even though the birthday person had not ordered a dessert. The dessert was a very welcome surprise.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • 25th Anniversary :)
    OpenTable Diner Since 2014
    Dined on 7/19/2014
    This evening was fantastic. We also included the Royal Table to make the occasion just that much better. The table setting, chef's additional surprises throughout the evening, and the dedication to the evening by our sommelier, Jae, made for a fantastic dining experience and celebration and the evening couldn't have gone any better.
    Special Features:
    romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Excellent
    OpenTable Diner Since 2012
    Dined on 7/19/2014
    Wonderful experience. I would definitely recommend.
    Special Features:
    kid-friendly, fit for foodies, romantic, special occasion, scenic view, neighborhood gem, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Empress Room
    OpenTable Diner Since 2014
    Dined on 7/15/2014
    Celebrating our 50 the wedding anniversary. Wow! It was the very best meal we have ever had! The food was so delicious! Flavors incredible! Meal presentation was perfect, so special! Our waiter, Jae, was wonderful! He was very attentive, and anticipated our every need, couldn't have been better, was outstanding. It was the most memorable dinner we have had.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • It's an experience
    Foodiewife
    Dined on 7/13/2014
    My review is very straight-forward. Tea at "The Empress" has been on my bucket list, since I was a little girl. We were treated very nicely, and our waitress was super attentive and friendly. In no way did I feel any kind of snobbishness. In fact, I loved one particular sandwich so much, she offered to bring me more! It's expensive, I will grant you that. With tip, about $100.00 for two. Would I come here again? Hard to say, but I'm glad I got to experience this Victoria Icon. I say, go at least once. Expect to pay a lot of money, but if you can make the splurge (we're not wealthy people), it's an enjoyable experience. It was worth it, to me.
    Special Features:
    fit for foodies, great for brunch, hot spot, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • WOWZER!!
    ColoradoBell
    Dined on 7/10/2014
    What a perfectly beautiful romantic dining experience!! The food topped the charts of anything we had on our trip. The service impeccable! Food allergies were accommodated with ease and good taste. And then there's the atmosphere of this grand building. WowZER! Go and enjoy!
    Special Features:
    great for brunch, fit for foodies, romantic, special occasion, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Almost Fabulous
    dmlehman6
    Dined on 7/1/2014
    I reserved a Royal Table dining experience in the Empress Room for a special 70th birthday celebration, for a party of 7. We had pretty high expectations after reading reviews from other diners. Overall the evening was a success. However, I do feel the 'Royal' part was not quite worth it. Pros: VERY good service from our server. Fairly quiet considering Canada Day celebrations were going on in front of the hotel in the Inner Harbor (including live music). Surprisingly, the Empress Room was not at all crowded. Food was delicious. Fantastic desserts! Cons: The wine list was a little sparse to our eyes. And the Chef who came out to tell us about the food was very reticent. That part was very weak.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Mediocre to disappointing
    sybersprite
    Dined on 6/26/2014
    We were excited to eat at one of the historical landmarks in Victoria, and figured we were in for a real treat at this hotel. I'm sorry to say we were completely underwhelmed. The food was mediocre at best, and disappointing at worst. All of the seafood and meat were overcooked (tenderloin, shrimp, salmon) and the taste was just blah. The bread served first was good, and the service was good. Overall, the price we paid was extremely inflated given the quality of the food. It's not worth the time or money to eat here - you can find something else fun along the waterfront. We would not return.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Anniversary find!
    Mommayatz
    Dined on 6/25/2014
    The Empress Room has fabulous food in a quiet and romantic setting. The service is superb and offer to help in selections. The food was so delicious and presentation was incrediblble done. They ended our dessert with a personalized happy anniversary!
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Empress Room Elegance
    executivechef1
    Dined on 6/7/2014
    Fellow diners, please avail yourself of the hospitality and grandeur that this restaurant affords, but be prepared to pay for it. The overall dining experience should be a couple hours, as you want to relax and enjoy each exquisite offering with its recommended wine pairing and not feel rushed. The Royal Table is highly recommended as you are personally engaged by the chef and have a fabulous range of choices, as well as a small amuse bouche from time to time. The service is impeccable and most all menu items are sourced locally from farmers and growers. Pay special attention to the Foie Gras, and the Butter Poached Venison as these are both brilliantly paired with local wines and have deep, rich flavors for a discerning palate. Overall 5☆
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Highlight
    HappyDiner
    Dined on 6/6/2014
    Our dinner at the Fairmont Empress Room for dinner was the highlight of our trip to Victoria.
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • good food but very quite
    shannon15
    Dined on 6/5/2014
    Had 2 dirty items of cutlary in the resterants. Did get them changed but at this standered would expect better
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 23 ratings-only reviews submitted since May 25, 2014
    • Overall Rating4.3
    • Food4.4
    • Ambiance4.6
    • Service4.4
    • Noise LevelQuiet
  • The following 164 reviews are from the The Empress Room - The Fairmont Empress Hotel reviews archive.
  • Ridiculously slow service.
    HungryLucyVIP
    Dined on 5/24/2014
    We were there 3 hours and did not even want to stay for dessert! Tasty fish dishes. Loved all 3 once they arrived. (Crispy skin salmon, halibut, sablefish) Rib-eye was average, w/minuscule (2 ½ inches) lobster tail added on for $15! 3 of us had a salad and we ordered a nice bottle of wine, after cocktails. Thankful for the fun conversation b/c the insanely long waits between service (being ignored) were horrible. Empress room has a better reputation than this. We will not be back, but will continue to enjoy the Tea Room on each future visit.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent as usual
    OpenTable Diner Since 2010
    Dined on 5/16/2014
    I've been here many time for dinner and breakfast and have never been disappointed by the experience. The only glitch this time was that the server was a bit slow approaching the table to start and never really engaged with us. It seemed like she was preoccupied with something else. The food was exceptional as always and the ambiance was good for breakfast.
    Special Features:
    great for brunch, fit for foodies, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Exquisite dining experience
    MangoMomVIP
    Dined on 5/14/2014
    While staying at the Empress, we enjoyed dinner in the famed Empress Room. Wait staff was most gracious for two late night diners, as we dined after our evening exploration of the beautiful city. Waiter's suggestions were great and he was attentive without being intrusive. Food was outstanding.
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Very good brunch
    brunchlover
    Dined on 4/20/2014
    Easter Brunch was very good. Excellent selection, seafood, breakfast items, fruit, desserts. Would highly recommend
    Special Features:
    Great for Brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A superb meal, an elegant
    skipper
    Dined on 3/29/2014
    A superb meal, an elegant atmosphere, and a very memorable way to celebrate our 17th wedding anniversary. Many thanks to Marc, Kyle, and the rest of the staff for making our evening absolutely perfect.
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Elegant Restaurant
    ILikeElegance
    Dined on 3/20/2014
    This is a splendid room in the former Canadian Pacific (now Fairmont) Empress Hotel. The panelling and ceiling are gorgeous. Since the last addition of a new lobby, the room is divided with the front third having a lovely view of the harbour. When it is not too busy, it is this part that is used as it was on my recent visit. Most of the time I have been in the back two-thirds of the room, which has no view. It is a bit pricey, but the food is very good to excellent. Most of the waiters have been there for many years and the service is what one has come to expect in these ex-railway hotels. A couple of years ago some "bright bulb" decided to replace all the silver cutlery with stainless steel. To me, that detracts from the ambience.
    Special Features:
    notable wine list, special occasion, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Amazing
    OpenTable Diner Since 2014
    Dined on 2/15/2014
    The staff went above and beyond, the food was delicious a perfect evening!
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Buffet Breakfast
    Arctic1
    Dined on 12/25/2013
    I was so disappointed to find that for the money I paid $39 per person, there was just the breakfast items, no brunch items on the table. I was expecting a ham carved at the buffet table, a dessert table and waffles made at the buffet table, not the burnt ones that came out of the kitchen which were now cold. The buffet table should have been in the centre of the dining room, not along the wall. Service was awesome but food was mediocre and not much variety. I enjoyed the smoked salmon and the eggs benny but after that, pffft, no dessert.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Wonderful ambiance
    OpenTable Diner Since 2012
    Dined on 12/24/2013
    Great service! Their side salad was outstanding, the fish and veggies were fresh. Dessert was great. The old world charm of the place wonderful for a special occasion. We had Christmas Eve dinner there.
    Special Features:
    good for groups, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • disappointing
    john
    Dined on 12/23/2013
    after one hour we finally got our meals which needless to say, neither were hot. presentation of food was not terrific. our waiter was very cocky and aloof . wanted the night to be extra special and it wasn't.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Loved It!
    VicGirl
    Dined on 12/23/2013
    The setting was fabulous... In The Empress Hotel. It gives you the impression you are in a castle. Service was great. Food was very good. It's definitely high end and worth every penny. Dress up, put on your best threads and be prepared to enjoy a wonderful experience.
    Special Features:
    romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful atmosphere and service,
    OpenTable Diner Since 2013
    Dined on 12/21/2013
    Wonderful atmosphere and service, very genuine and presented as such.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • wasn't as good as the last time
    bricoler
    Dined on 12/21/2013
    My wife and I stayed at The Empress ,Victoria,BC for my birthday and were looking forward to a nice dinner there. We reserved the room and dinner about a month prior to the visit. The room was nice with a view of the inner harbour(as requested) and the bed comfortable. The food was disappointing, the variety limited and very expensive for what we ate. $40.00 for a plate of venison that didn't come with much, I was still hungry after eating and wasn't going to spend another $40.00 to satisfy my hunger
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Christmas Dinner with Friends
    4Amigos
    Dined on 12/13/2013
    We like to take our very special friends to the Empress for dinner as a Christmas present. We know that the food and service will be excellent and that the dining room will be very pretty and festive looking. We also enjoy an after dinner stroll to admire the many Christmas trees on display. A totally wonderful experience! Thank you!
    Special Features:
    fit for foodies, good for groups, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • This is the 2nd time we had
    Trainlover
    Dined on 12/5/2013
    This is the 2nd time we had dinner at the famed Empress. Again, delicious food, beautiful presentation, outstanding waiter and oh so delicious desserts
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great evening
    LoveYYJFood
    Dined on 11/9/2013
    As always The Empress Room has impressed again. Great service & check out the new grill menu. Definitely worth a visit!
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.