The Crown Room
The Crown Room

The Crown Room

  • Dining Style: Fine Dining
  • Website: http://abqdowns.com/the-crown-room/
  • Phone: (505) 716-7180x
  • Hours of Operation:
    Dinner: Thursday thru Sunday 5:00 to 10:00
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Contemporary European, Contemporary American
  • Executive Chef: Chef Cordell Bomar
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Chef's Table, Full Bar, Non-Smoking Restaurant, Wine
  • Private Party Contact: James Mccollum 5057167180x

Getting there

  • Cross Street: Central
  • Parking: Valet
  • Parking Details: Free Valet parking along with a open public parking
A word from The Crown Room
The Crown Room is an elegant dining experience tucked away in a quiet intimate setting inside The New Downs.

We can boast about the incredible food, wine selections, our selection of ten 18 year or older scotchs, our large selection of Kentucky Bourbons and atmosphere…but what you won’t believe is the impeccable service. We don’t want to spoil the fun and surprises, but what we can tell you, Albuquerque is now in for an incredible treat.

Don’t believe us? Take a moment to view the wine list and menu. If you want to give your palate and your dining companion a flavorful adventure, there just isn’t a better option than The Crown Room.

Please dress for success. We suggest discourage cut off, gym shorts and flip flops.
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The Crown Room reviews from OpenTable diners
13 reviews since May 24, 2014
Overall Rating3.4
  • Food3.7
    Service3.6
  • Ambiance4.1
    Noise LevelQuiet
55% of reviewers would recommend this restaurant to a friend.
romantic (7)special occasion (6)fit for foodies (2)notable wine list (2)Show More
  • Special Occasion Dining Experience
    SandDnightout
    Dined on 9/6/2014
    This restaurant is perfect for celebrating a birthday, anniversary or a big business deal. Relatively small and quiet, it's tucked inside a busy casino, similar to fancy Las Vegas restaurants. Our party had both the sea food and meat entrees which were delectable. Service was attentive without hovering. Table side flaming desserts capped and enjoyable meal. Our second time there and both dinners were superb.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2011VIP
    Dined on 8/22/2014
    Med. food quality...Outrageous Prices....Good Service, hard not to be when you are one of three customers. If your charging $79.00 for a steak, the potatoes and vegetables, should be included.. $15.00 for French onion soup that lacked flavor. Your location does not afford the type of clientele you are hoping to acquire, your prices keep people from being return customers. Accomplished setting with interior design, but all other areas fall flat.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Not a great experience
    VRNGRREED
    Dined on 8/16/2014
    Had dinner , only 3 tables occupied, had 4 servers help but all were slow and didn't provide mush help except one. One called me dude and man-kinda rude for a supposed upscale place, one server didn't know what beers they had and when the main server came up he informed me there were only four...what? made reservation with occasion and hostess didn't inform server, he didn't ask until we were leaving. We did get the relish plate and the ladies did receive a rose but those items didn't make up for the poorly cooked steaks, rude and clueless servers and total lack of feeling the place gives off. The room itself is elegant but you must walk through a smoky casion and to use the restroom you must go into the casino again. Major failure!!!!!!!!!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Horrific - "fine dining" - Huh!
    NotAskin4Much
    Dined on 7/26/2014
    Totally incompetent wait staff and management! 10 minutes before being acknowledged - ridiculous esp. in such a small room! Only excuses from waiter who called us "guys" "hey guys" "sorry guys". His shirt half tucked, cracked his knuckles & was extremely ill-informed about menu. He never cleared dishes from 3 courses & did not fill our empty water glasses. We spoke to the 'manager' about the lack of service & our disappointment, he then tried to clear the same dishes our ghost waiter was trying to clear - what bumbling incompetence! Lobster appetizer was the ONLY good food - 'fresh' pear/gorgonzola salad used canned pears & WAY too much cheese & dressing. The filet was COVERED in sauce au poivre...which was really gravy.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Definitely not worth it
    OpenTable Diner Since 2012
    Dined on 7/26/2014
    I assume we hit it on an off night. I know our server was brand new, and what happened was not his fault. He was not being followed at all by management or helped by other servers. Everyone around us seemed happy, but our table of 4 didn't get the relish tray until mid-way through our nearly 4 hour dining experience (because of all of the wait time), when we had to ask for it. We never got a sorbet course, we never got a coffee w/dessert that was requested 3 times & showed up on the tab, and the ladies never got the roses that we saw all the other ladies around us get. As if this wasn't bad enough, the food was only OK.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Second Visit Not As Spectacular
    Abonjovifan
    Dined on 7/26/2014
    Sadly, this restaurant has gone down hill since our visit in April. The first visit saw impeccable service, this time our empty drink glasses weren't refilled without lots of prompting and lots of waiting. My husband ordered a drink from the bar that never arrived. Nobody came by to see how the food was (still very good.). The relish tray has also been cut back - no more deviled eggs or sweet pickles. I was hoping this would be our go to place for special occasions, but alas it is just an overpriced restaurant with service going in the wrong direction.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not what I expected, Or did I?
    ABQReview
    Dined on 7/12/2014
    I guess I visited because I was curious. Why is this place in a casino on Central and Louisiana Avenue? I wanted it to be great. The bar and the cocktails were excellent. The service was also very good. An impressive wine list as well, but its Saturday night and my wife and I are the only diners in the restaurant from 8 to 10PM. A dress code was mentioned but most definitely not observed by the few diners I saw when we arrived. This restaurant is trying to do something different in the wrong part of town. You will find that our when you see the table dinner menu. Sixty dollars for a rib eye? With mushroom sauce? I may lose my mind once in a while and pay for a really great experience but this is not the place. I will not be back.
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Phenomenal restaurant!
    Catherine
    Dined on 5/31/2014
    This year we chose the Crown Room to celebrate our wedding anniversary. We didn't know what to expect, but the Crown room well exceeded our expectations. When we first saw the prices on the menu, I admit we were a tad taken aback, However, the food was absolutely delicious, and the service was five star. The chef even came out a couple of times to ensure we were happy with our food. Of course we couldn't help but compliment him on his culinary talent. All and all, we definitely felt we got our money's worth. Albuquerque doesn't have many restaurants of this caliber, so I highly recommend you try this restaurant. Especially for special occasions.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 5 ratings-only reviews submitted since May 24, 2014
    • Overall Rating5
    • Food4.6
    • Ambiance5
    • Service5
    • Noise LevelQuiet
  • The following 13 reviews are from the The Crown Room reviews archive.
  • OpenTable Diner Since 2012
    Dined on 5/16/2014
    The service was extraordinary. The food not so much. Caesars salad dressing tasted store bought and several of the fish dinners were overcooked. Desert was table side Bananas Foster which was excellent. All in all it has delightful service, great ambience but mediocre food.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • A Very Special Mother's Day
    Carla
    Dined on 5/11/2014
    I was looking for somewhere different to take my mother, so glad I heard about The rown Room! The staff was wonderful the manage, Jennifer was very professional and very acommodating! The food...oh the food! Everyone at my table had something different and we were all extremely happy with our choices. I will recommend The Crown Room to everyone I talk to.
    Special Features:
    great for brunch, fit for foodies, good for groups, romantic, special occasion, great for lunch, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Hidden Gem
    Abonjovifan
    Dined on 4/19/2014
    The food and service at the Crowne Room are second to none in Albuquerque. There are a lot of complimentary extras thrown in including a delish relish tray and sorbet with Dom Perion? The service was outstanding and I found the prices reasonable with all of the extras included. Be sure to try the sea bass and au gratin potatoes. You won't be diappointed.
    Special Features:
    Fit For Foodies, Romantic, special occasion, Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • What an experience !!!
    parst012
    Dined on 3/15/2014
    This was one of, if not the best experience I've had at a restaurant in Albuquerque. Highly recommend for a romantic evening or a special occasion. The food was superb and the service was outstanding, between our bartender and our waiter we had just the right amount of attention.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Crown Room 3-8-14
    Chuck
    Dined on 3/8/2014
    I didn't know the fairgrounds casino had an upper crust restaurant. We were impressed from the time we sat down until the time we walked out the door. The wait staff is elite. The food was great. The ambiance was very nice but lacked an intimate setting for two. Was very pleasantly surprised by this little casino restaurant. The wait staff is amazingly polished.
    Special Features:
    notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Fantastic ambience spoiled by food
    Stoneyson
    Dined on 2/14/2014
    My wife and I went on Valentine's Day. As soon as you walk in you are blown away by beauty. The bar looks picture perfect, the tables are fantastic. The lighting is dim and calming. The waitress was honest and helpful. Cons: Appetizers were too hefty. And my three gripes: 1.) The filet mignon was dry. The delicious fat inside had already congealed and tasted like paste. I know steak and this was very disappointing. If I were to guess, it was pre cooked, then cooked to order. If so, that's amateur. 2.) Because of the dried out meat, I could tell the steak knife was dull. 3.) The ice cream in the Banana Fosters was too hard, even after pouring warm sauce over it. Conclusion: Not worth the money.
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • We'll be back........
    PhantomMedic
    Dined on 2/14/2014
    The food was way above average.....but the great service resulted in a nice, reasonably quiet, special occasion romantic evening. The wine service was very personable, complimenting before meal and entree selections. Walking past the smoke filled casiono was a litle concerning, but once you enter the the Crown Rooms large carved door, the smoke dissapates without any lingering odor. Definitly an evening to be repeated. Thank you.
    Special Features:
    notable wine list, romantic, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Really suprised
    OpenTable Diner Since 2013
    Dined on 1/11/2014
    I found The Crown Room on Open Table, I had never heard of it and was leary with it being located at the Downs. I was pleasantly surprised. It was beautiful and the food was great. You can actually pretend you are not in slot machine heaven. I would definitely go again and recommend it.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Never have I been so disappointed
    Letitbeyummy
    Dined on 1/4/2014
    Lovely staff and service, alas the food did not live up to the reviews and was just ok whyVeal Saltimbocca doesn't have tomato,cheese and mushroom in preparation it was very salty, overwhelming with sage that overwhelmed the veal.Brussels sprout they were served whole with fiberous untrimmed ends not blanched and sautéed with shallot to compliment the pancetta. Truffle potatoes bland devoid of flavor the truffle oil(there was no visible truffle in the dish) was muted. Fruit sautéed in butter over ice cream yikes melted butter paired with ice cream = little bits of cold butter floating in melted ice cream? Amazing reviews I was so excited to dine here paid top dollar for a dining experience where the food is mediocre sorry
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fantastic
    Foodlover
    Dined on 1/3/2014
    This a dining experience so don't expect a quick meal. Great food with the best service we've ever had in NM. Duck rellenos were excellent and the smoked/blackened prime rib was perfection. Lots of between course extras were a nice surprise. We went for our anniversary and they threw in a complimentary flight of desert wines with our desert. Fonseca Bin 27 was outstanding. Can't wait to go back.
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • NEW YEAR'S 2014
    Robert
    Dined on 12/31/2013
    First time dinning at the CROWN. My wife asked "are we in Albuquerque?" WE both found the service outstanding and the food well prepare. It was a great way to eat are way into the new year 2014.
    Special Features:
    romantic, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good food at new restaurant in town
    NMFoodie
    Dined on 10/12/2013
    The restaurant has only been open a few months and is generally good, but still needs a few improvements. They start you off with a plate of various pickles and other items. They were not amazing, but I appreciated something different. Among my group, we ordered the chicken, filet, pork chops, and scallops, as well as several sides. All dishes were cooked well. Unfortunately, most of the dishes were also heavy on the garlic. The food was all good, just none of it was amazing. The wine and cocktail list was not overly impressive, but interesting and reasonably priced. The restaurant is inside a casino, but the ambiance in the restaurant is nice. Overall, they have some improvements to make, but I will try it again in a few months.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Elegant Las Vegas style dining
    OpenTable Diner Since 2012
    Dined on 8/28/2013
    I felt like I could have been in a 4-5 star restaurant in Vegas. The service was literally without comparison in Albuquerque. The menu offerings held no big surprises (steaks and seafood mainly), but all the food was very well cooked, and nothing I ordered disappointed. I felt like they were still refining the offerings for food and drink, having just opened, and some things seem disproportionately priced. There were even a couple of complementary surprise intermediate courses that really made the dinner more special. This experience is not cheap. Plan to spend minimum $60-100/person, plus tip & drinks, and you will have a great meal!
    Special Features:
    fit for foodies, romantic, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.