The Charcoal Room - Santa Fe Station Hotel & Casino
The Charcoal Room - Santa Fe Station Hotel & Casino

The Charcoal Room - Santa Fe Station Hotel & Casino

  • Dining Style: Fine Dining
  • Website: http://www.santafestation.sclv.com/Dining/The-Charcoal-Room.aspx
  • Phone: 7026584900x
  • Hours of Operation:


    Sunday - Thursday: 5:00pm - 9:00pm, Friday & Saturday: 5:00pm - 10:00pm
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Seafood, American, Steakhouse
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Beer, Fireplace, Full Bar, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Takeout, Wheelchair Access, Wine
  • Private Party Facilities: Private dining for up to 45 guest featuring customized menus.
  • Private Party Contact: Jenni Colonia 7025154370x

Getting there

  • Cross Street: Rainbow
  • Parking: Valet
  • Parking Details: Complimentary Valet available at casino
A word from The Charcoal Room - Santa Fe Station Hotel & Casino
Fine dining without the pretension! The Charcoal Room features steaks, fresh fish and daily special selections along with a superb wine list. Our bar offers complete dinner service along with fine beverage selections.
Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerNeigborhood Gem
  • Diners' Choice WinnerSteak
The Charcoal Room - Santa Fe Station Hotel & Casino reviews from OpenTable diners
39 reviews since June 2, 2014
Overall Rating4.6
  • Food4.7
    Service4.5
  • Ambiance4.3
    Noise LevelModerate
95% of reviewers would recommend this restaurant to a friend.
neighborhood gem (25)special occasion (22)romantic (21)fit for foodies (12)good for groups (8)notable wine list (5)kid-friendly (3)vibrant bar scene (3)late-night find (2)scenic view (1)Show More
  • Not to pleased
    OpenTable Diner Since 2014
    Dined on 9/27/2014
    Our server was not very good. Had to call him over to take our order because he wouldn't come back to the table. The ambiance was not what I expected. It was very loud not quiet and romantic like I thought it would be. The TV on the wall with the football game on was very tacky. If I wanted that I would go to a bar. I bit into my bread and bit down on a hard piece of plastic. The chef came out and apologized. The food otherwise was delicious. I won't be returning. It was a little over priced for the experience.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • The Charcoal Room
    lneshite
    Dined on 9/26/2014
    Great middle-upscale restaurant without strip prices. Great for NW residents wanting to dine close to home and be off strip. If you are looking for a great steak, The Charcoal Room will prepare one for you! Everything we ordered was outstanding - from the salads, to the calamari to the main entree's. The pretzel bread was especially good!
    Special Features:
    neighborhood gem, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Birthday Dinner
    Satisfied
    Dined on 9/21/2014
    I took my wife here for her birthday. They had a new item (Calimari) on their appitizer menu this week. It was fabulous. It was moist and tender with outstanding flavor. If you like Calimari, be sure you try it. My wife ordered the sea scallops and I had the salmon. Both dishes were great.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great as usual
    hitimm
    Dined on 9/9/2014
    The Charcoal Room at the Santa Fe has been our "go to" place for about 11 years. We usually go for birthdays and special occasions. We also take out-of-town guests there. This was the fourth time my guest has exclaimed, "The best steak I have ever had!" That should be recommendation enough.
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great Sliders
    gygglesamc
    Dined on 9/6/2014
    Next time we may just go for the appetizer sliders with fries, it was a meal in itself!
    Special Features:
    fit for foodies, good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Food Great Service
    NLVfoodie
    Dined on 8/31/2014
    We had a scrumptious meal. The seared tuna appetizer and the Prime NY Steak were both phenomenal and Anthony was attentive and friendly with a great knowledge of the menu.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent Meal
    Vegasfoodie
    Dined on 8/30/2014
    Everything was perfect. Lamb was excellent as was the fillet. The mushroom and cream spinach sides was very good too. The star of the dinner was the chocolate cake. Wow!
    Special Features:
    fit for foodies, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Service was fantastic!
    Bill
    Dined on 8/27/2014
    My wife and I have enjoyed eating at the Charcoal Room for a few years now. We always request to sit in Diane's section. She always remembers us and makes s feel that she is genuinely happy to see us again. She is a great server, very attentive but inobtrusive.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A great meal
    lvdripline
    Dined on 8/24/2014
    I was impressed by the ribeye in that it was cooked to perfection. It was also served with a sauce however that was served on the side rather than on the steak. A ribeye is a cut that usually needs nothing but it's own flavor which in this case was fantastic.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Charcoal Room
    nancyk
    Dined on 8/20/2014
    Had a great time and meal..Patty our server was wonderful. She knew the menu and the casino offerings for dining...Would go again and ask for Patty...Our food was very good..
    Special Features:
    fit for foodies, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good food
    Howie
    Dined on 8/16/2014
    Went there to try it out. The steak were absolutely cooked to perfection. I had the prime strip and my wife had the petite filet. My strip was tender, very little fat or grizzle. Will definetly go back.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Always great food
    MikeVIP
    Dined on 8/15/2014
    We have been to the Charcoal Room on many occasions and the food never disappoints. Diane is an excellent server.
    Special Features:
    fit for foodies, good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • The Charcoal Room
    olderthan78
    Dined on 8/4/2014
    Overall experience was good. Service was excellent. Table was a little to close to main entry & therefore the noise level was distracting.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Dinner at the Charcoal Room
    FressorVIP
    Dined on 8/3/2014
    Service by Jesus was the best. The crab legs were quite large and very tasty. Will definitely come back for the dinner.
    Special Features:
    romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful meal
    JulietEcho
    Dined on 7/19/2014
    The oysters were fresh and tasty. The tomato mozzarella salad was plated nicely and tasted great, just need more basil. The filet mignon and sautéed asparagus were perfectly cooked. Excellent service!
    Special Features:
    romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Local
    NutritiousDelicious
    Dined on 7/14/2014
    The food and service has always been excellent. We know we will have a great meal at a fair price whenever we dine at the Charcoal Room. Great place and in our neighborhood.
    Special Features:
    romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Always a great experience
    Francophone
    Dined on 7/4/2014
    Great steaks, great service. We've been coming to the charcoal room for a while and it is consistently excellent
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Steak yummm
    LoveItalianVIP
    Dined on 6/28/2014
    Our waiter ignored us for long periods of time, probably thinking 2 women would not tip well. We had to flag him down several times. He apparently left and another server presented us with the bill. However, we did tip well.
    Special Features:
    romantic, neighborhood gem, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • DinnerforTwo
    Dined on 6/23/2014
    They made me and my company feel comfortable. The food was cooked the way we ordered it and they came to the table to make sure we had every thing that we needed or wanted.
    Special Features:
    kid-friendly, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Special evening that wasn't special
    Kate
    Dined on 6/17/2014
    I made a reservation for a dinner to celebrate my husband's 60th birthday, which I indicated on the reservation. He was wished a happy birthday when we checked in with the hostess, but no mention was made after that. The server was pleasant and a manager (I assume) even stopped by the table to ask, "everything okay?" as we dined on an appetizer, champagne, steak, etc. Thinking that a surprise dessert would be presented as we have experienced at other restaurants, we declined to order dessert. Our check was presented, we paid and left. I was very disappointed that this nicely appointed restaurant couldn't even give us a scoop of ice cream with a candle on top.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 19 ratings-only reviews submitted since June 2, 2014
    • Overall Rating4.6
    • Food4.6
    • Ambiance4.3
    • Service4.5
    • Noise LevelModerate
  • The following 137 reviews are from the The Charcoal Room - Santa Fe Station Hotel & Casino reviews archive.
  • Never seated
    OpenTable Diner Since 2013VIP
    Dined on 5/27/2014
    We stood there waiting to be seated for five minutes. Place looked empty and ready to close even though it was 830pm. Never ate there -left and went next door.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great place
    Chels
    Dined on 5/15/2014
    We always love going here for special occasions. We love the food!
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Charcoalicious
    OpenTable Diner Since 2014
    Dined on 5/10/2014
    The only place that I can find a bone in filet! Service was great as usual! Would definitely recommend this restaurant!
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Excellent
    Marie
    Dined on 5/3/2014
    We just love the whole place and servers was great Food was outstanding I would tell Every One I new and people I just ran into
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Restaurant in Centennial Area
    Bill
    Dined on 5/2/2014
    Lived in this area for over 2 years and try to avoid heading down to strip as much as possible. Charcoal Room brings great food to the locals of the northern part of town. We had great salads steaks and dessert. Only complaint would be service. If you are used to the quality of servers at finer restaurants you will be let down. We will return!
    Special Features:
    Romantic, special occasion, Neighborhood Gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Dining experience!
    degenesis2014
    Dined on 4/24/2014
    We both enjoyed our dining experience from entering the restaurant and seated at our booth! The staff was very prompt with their service!! We both enjoyed our steaks my husband had the bone in N.Y. and I had the filet! They both were outstanding!!!
    Special Features:
    special occasion, Great for Lunch, Late-Night Find, Neighborhood Gem, Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Charcoal Room was Great
    1diner
    Dined on 4/14/2014
    The steaks were outstanding and the drinks were good.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • So-so Service
    Dinner42
    Dined on 4/5/2014
    Service was better from busing staff than server. Too bad. We will be back just request to not have the blonde lady. Probably just an off night but hardly saw her the whole night at our table and we spent close to $200 on dinner.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lovely Experience !!
    Sandy
    Dined on 4/1/2014
    It's always fun to visit the Charcole Room. It's great because we love to use the casino, then go into eat. Same location. We had the best lamp chops and blackened salmon, which we split. Love their wedge salad. They make their own blue cheese dressing. Delicious. The vegetable servings are large enough to split. The baked potatoes are very large !! !! The service is excellent, and everyone is professional. We use it when we want to treat ourselves, and also on special occasions. We'll go next week when our son is visiting from Denver.
    Special Features:
    notable wine list, romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • The service was excellent!!!
    TigerTrippin
    Dined on 6/21/2012
    The service was excellent!!! Food was a little pricey for the quantity/quality/location.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Local gem..
    OpenTable Diner Since 2008VIP
    Dined on 6/16/2012
    Great hidden gem. Food is delicious, and plentiful. Great martini selection. Request a booth for romance.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We have eaten at the charcoal
    zpair
    Dined on 5/13/2012
    We have eaten at the charcoal room many times and this was a very disappointing visit. Our server, Kevin, was not told we were seated for over 25 minutes. Normally the steaks are excellent however they were very dry and not very flavorful. My daughter refused to eat hers because it was to crunchy! Overall this experience was not a great one. We have always had excellent service and food in the past, even on other Holidays. This was a disappointment.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not as good as it used to be
    OpenTable Diner Since 2011
    Dined on 4/19/2012
    I hadn't been to the Charcoal Ranch in a while. The quality of the food had gone down while the prices have risen.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The stuffed lobster was not
    OpenTable Diner Since 2009
    Dined on 3/18/2012
    The stuffed lobster was not very good,poor value overall for the money
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food was good but could have
    olderthan78
    Dined on 1/7/2012
    Food was good but could have been better. Service was excellent but the noise level was a bit much.
    Special Features:
    neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OK but not the best.
    OpenTable Diner Since 2005
    Dined on 12/30/2011
    Food was good but my filet was overcooked and the bernaise sauce heavy and thick. Have had better steaks elsewhere. Will not return.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Take a pass.
    OpenTable Diner Since 2008VIP
    Dined on 12/17/2011
    Our waitress was in a sudafed induced coma. Other than that, the filet was tender, and the side dish of roasted tomato, spinach and cheese was delicious. Martini's were a bit watered down. Too pricey for North Las Vegas.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent food & poor service.
    eatoutoftenVIP
    Dined on 11/10/2011
    First thing that went wrong was that even though we had reservations through open table and had received several emails verifying that we did we were not in the system for our reservation! We have been loyal customers at the gourmet room at the Santa Fe since the time it was the Taos. Over the years the food quality has remained the same but the service has been and continues to go downhill. When one pays the price to eat at a gourmet restaurant it is disheartening to sit at a table with an empty ice tea glass. It is a real shame to watch this happen to a fine restaurant. I wrote a letter of complaint a while back to the food & beverage manager about a bad experience at the Santa Fe buffet. They never had the courtesy to answer the letter
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Pretty good kind of generic
    OpenTable Diner Since 2010
    Dined on 10/28/2011
    Pretty good kind of generic nothing really stood out
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Have eaten there quite a few
    OpenTable Diner Since 2010
    Dined on 10/5/2011
    Have eaten there quite a few times in the past and loved it, however, it has been a couple years ago. This experience was very disappointing, we ordered the lobster & steak special, the lemon butter was served cold and the butter was even congealed. While we were not expecting a large sized lobster tail I believe it was a total of three bites worth. The steak was a very cheap cut NY Strip. The crab cakes were as good as we remembered, and they are the real reason we returned. We had to wait a considerable amount of time between each course. We had a $25.oo off coupon for here that we have given away after our last visit, hopefully their experience will be better.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate