The 2nd Floor
The 2nd Floor

The 2nd Floor

  • Dining Style: Casual Dining
  • Website: http://www.thesecondfloorrestaurant.com/
  • Phone: (972) 450-2978x
  • Hours of Operation:
    Monday - Friday: 6:30am to Midnight (breakfast, lunch, dinner, late night)
    Saturday and Sunday: 7:00am to Midnight (breakfast, brunch, dinner, late night)
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Wine Bar, Comfort Food, Contemporary American
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Private Room, Smoking Area, Takeout, View, Weekend Brunch, Wheelchair Access, Wine, Wine Bar
  • Catering: Contact Ann Joyce directly for booking information and additional details for Privé, our private dining room, at 972.450.2966 or ann.joyce@westin.com.
  • Special Events: Contact Ann Joyce directly for booking information and additional details for Privé, our private dining room, at 972.450.2966 or ann.joyce@westin.com.

Getting there

  • Cross Street: Alpha Road
  • Parking: Valet
  • Parking Details: Complimentary valet and self-park are available.
A word from The 2nd Floor
Created in partnership with Scott and Gina Gottlich, The Second Floor Bistro - Bar features sophisticated, yet contemporary, cuisine and an intimate dining experience. The restaurant’s 2,500-square-foot dining area is completely enclosed in glass and features a terrazzo floor, ethanol-burning fireplace and warm color scheme to create an inviting, relaxing ambiance.

The restaurant’s a la carte menu features a distinctive and creative spin on contemporary cuisine, original cocktails and one of the largest Scotch collections in Dallas – perfect for an after-work escape, shopping-trip interlude or weekend-getaway indulgence.
Continued
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The 2nd Floor reviews from OpenTable diners
32 reviews since May 25, 2014
Overall Rating4.1
  • Food3.9
    Service4.4
  • Ambiance4.1
    Noise LevelModerate
76% of reviewers would recommend this restaurant to a friend.
fit for foodies (13)special occasion (13)romantic (12)notable wine list (7)good for groups (6)great for brunch (5)vibrant bar scene (5)kid-friendly (4)great for lunch (4)neighborhood gem (3)scenic view (2)late-night find (1)hot spot (1)Show More
  • overpriced
    OpenTable Diner Since 2008
    Dined on 9/20/2014
    I had a voucher to try this restaurant. Food is over priced for the quality, they are charging prime pricing for choice cuts. If we did not have a voucher we would have sent our steaks back. Dessert recommended by server was a dry slice of cake. Service was adequate. Great scotch inventory.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Galleria Secret
    Ozzie
    Dined on 9/12/2014
    Wonderful, quiet restaurant at the Galleria. Wait staff and all others very attentive.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A good first impression
    happyeater
    Dined on 8/30/2014
    This was our first visit and we were very impressed - I've already recommended it! The food and service were excellent. The only "complaint" I would make is that it was very noisy initially. There was a large group in the bar, partially blocking the door to come in, and the noise level from the bar into the dining area was pretty high. There are curtains which can be closed between the bar and dining but they weren't for some reason. When the group left, the noise level subsided, but it would have been nice if they'd closed the curtains until the noise level dropped.
    Special Features:
    fit for foodies, great for brunch, hot spot, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Pretty darn good
    yumyum
    Dined on 8/26/2014
    We visited the 2nd Floor Bistro for lunch as we saw it listed in DFW local restaurant week posting. The food was very good, everything was cooked perfectly and they clearly thought about the individual flavors of each ingredient. The service was excellent - polite, attentive and thoughtful without being smothering. I'd been to the Galleria a number of times, but never knew it was there - they should definitely advertise more!
    Special Features:
    fit for foodies, good for groups, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Expense did not seem worth it
    Tekbak
    Dined on 8/16/2014
    Nice ambience. Food was up to par at all. The pork chop balsamic reduction was over saturated. The orichette pasta had little to no flavor, mushrooms were undercooked. The scallions were cooked correctly. The service needs help. The waitstaff were obviously overwhelmed with the tradeshow crowd.
    Special Features:
    vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great food and drinks
    FoodFriend
    Dined on 8/14/2014
    The food was fresh and wonderfully prepared with some if the offerings featuring unique combinations. In addition, the attention to detail in the hand crafted cocktails was obvious. Service was attentive, but not intrusive.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Amazing food!
    kkelseyy
    Dined on 8/13/2014
    I went here last night with my fiancee and a couple of friends and had an amazing evening. It is a very intimate place with about 12 tables. The food that was offered for restaurant week was phenomenal! I am a steak girl and I had one of my favorite filets here. All of their food is exceptional and really recommend Canary bu Gorji! This is a MUST TRY!
    Special Features:
    fit for foodies, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Find in a hotel
    imonsecondVIP
    Dined on 8/10/2014
    This is not your usual hotel restaurant. It's located in the Westin Galleria. You want glitzy, noisy, and crowded, go downstairs to Oceannaire (which is also a great hotel restaurant). 2nd Floor is more intimate IF you ask for the backroom away from the bar area. The menu is eclectic and changes seasonally or possibly at the whim of the chef. Very unusual combinations of flavors without overwhelming the featured entre. Try the deviled eggs or the five-spice braised short ribs or just be adventurous. There is also a separate room for group gatherings. We held our Christmas Party there once and it was great.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • SBfoodies
    Dined on 8/6/2014
    service was very good, host and waitstaff were very pleasant and courteous...pizza, steak and salmon dishes were all really good...however we were served a questionable tuna dish that we had to return...to their credit, management was apologetic about the incident and comp'ed our desserts and valet parking.
    Special Features:
    good for groups, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • The Second Floor a penthouse treat
    bigmike
    Dined on 7/25/2014
    Place was not busy. Service was professional and personable at the same time. I will go back. Food was well prepared
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Surprisingly good
    TripletsDadVIP
    Dined on 7/22/2014
    Went into the restaurant thinking it was a typical hotel venue with mediocrity being their mantra, but was pleasantly surprised. Hummus appetizer was spot-on, and the salmon was perfect. Salad was a nondescript bowl of greens, so I'd advise choosing something else on that point. Service was friendly and fast without being obtrusive. Show your Starwood card for 10% off.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great, but needs some flavor
    OpenTable Diner Since 2014
    Dined on 7/6/2014
    We went for brunch. Our service was excellent and so were our appetizers- we had the deviled eggs and pork belly sliders. For the entrees I had the big biscuit and my boyfriend had the 2nd floor benedict. Both were tasty, but needed a little more flavor. We both had to keep adding pepper and some salt to it. I'd definitely return for brunch, but would probably try a different dish.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Luv2din
    Dined on 6/22/2014
    Food is good in general, service is slow for not many customers
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 6/19/2014
    Overpriced. I am a foodie and enjoyed the ingredients, but nothing was worth the price I paid.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Father's Day
    Luvthisplace
    Dined on 6/15/2014
    This was the first time we visited this restaurant. I read all the previous reviews and decided this was the place to celebrate Father's Day. The food was great. The service was awesome and everyone was so nice even the other patrons. I will visit again.
    Special Features:
    kid-friendly, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Impressed
    Lovedthesliderajc
    Dined on 6/14/2014
    I was so impressed with this restaurant! The pork sliders were memorable with the crispy crust on the pork belly. I wasn't sure that blueberries were going to work with the pork, but I thought, surely a chef knows how to pair things, and he/she did. The compote was perfect, but what was even better was the cinnamon smoke that crusted up the pork tenderloin. It wasn't heavy handed, the pork was cooked just right, tender, and moist. The food was spectacular and the service was just the right amount. Not overbearing, yet attentive to the right amount. She had excellent bar recommendations. There was a forgotten side, but she promptly removed it from our bill. I was pleased with our experience and would love to go back.
    Special Features:
    good for groups, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • five star service
    hal52VIP
    Dined on 6/7/2014
    The service is outstanding. We had a group of ten celebrating at brunch. The staff took extra special care of us. All the food came out at the same time which is not easy with a large group. Most really enjoyed the food and drinks. Though my nephew and I had a supposedly popular menu item the breakfast biscuit made with chive and cheddar with pork belly, egg, and boar gravy. We both remarked on the smallest egg we had seen. My nephew called it half an egg. The pork belly was dry and tough on both. We go to second floor frequently we love the place and they have one of the best whiskey lists in town. The only problem we have with them is the inconsistency with the food. Sometimes it is really good sometimes it is not. Two meals didn't work.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, romantic, special occasion, great for lunch, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Scott's Got Another Winner
    OpenTable Diner Since 2008
    Dined on 6/3/2014
    We're big fans of Bijioux, Scott Gottlich's other Dallas eatery. This was our first time at The 2nd Floor and we weren't disappointed. The ambiance was nice for a hotel restaurant and the wait staff was great, but the food is the real attraction. Everything was delicious! We'll definitely be back.
    Special Features:
    fit for foodies, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 14 ratings-only reviews submitted since May 25, 2014
    • Overall Rating3.9
    • Food3.9
    • Ambiance3.8
    • Service4.3
    • Noise LevelModerate
  • The following 247 reviews are from the The 2nd Floor reviews archive.
  • The Best Yet!
    PrezgeneVIP
    Dined on 5/11/2014
    I have enjoyed every buffet at The Second Floor but the Mother's Day version was THE BEST. Amazingly good food, lots of variety. and the quality was outstanding. Staff worked perfectly together, and it was nice to see so many family's together celebrating the day. The room was set very appropriately- lots of personal space between tables. Food choices were outstanding, and I enjoyed all of them. The "buffet etiquette" of some of my fellow guests surprised me. Folks, it's easy. You put the food on your plate, then go sit down and eat it! Odd how some diners don't understand the concept of a buffet. But for everyone that does, there is none better in Dallas. GREAT VALUE, GREAT FOOD!
    Special Features:
    great for brunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Second Floor
    Goodeats
    Dined on 5/11/2014
    The Mother's Day Brunch was quite good with a wide variety of dishes and desserts. The spicy Shrimp and Grits were outstanding.
    Special Features:
    great for brunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Give it a try
    PascualetxVIP
    Dined on 5/9/2014
    I have been to the 2nd Floor twice. Both times the food was quite good, as was the service. It's a breeze to get to. Just pull up to the Westin, give your car to the valet, and make a right up the escalator as soon as you enter the hotel. You won't be disappointed.
    Special Features:
    fit for foodies, romantic, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great Place
    FoodLover
    Dined on 4/27/2014
    I would say overall the food were good. We ordered Belgium Waffle, Shrimp & Grits, and Omelette. Waffle was excellent, as well as the shrimps & grits. But the omelette wasn't good. It was too plain, nothing was seasoning. I won't be order that again.
    Special Features:
    Great for Brunch, Great for Lunch, Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • titoVIP
    Dined on 4/23/2014
    Always a fine place to dine ------- they pay attention to U ......giving it their best...... Friendly staff- wonderful bar & food is outstanding
    Special Features:
    Romantic, special occasion, Vibrant Bar Scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • No bang for your buck!!
    Foodlover
    Dined on 4/20/2014
    I chose The 2nd Floor for our family to eat on Easter Sunday. First, when I reserved a table on open table, I had to provide my credit card information so we could be charged $25 person, if we were not able to show up for some reason. The ambience was nice and it was kid friendly. However, it wasn't in my top 10 of places to enjoy brunch. The eggs were made for order, the waffles were made ahead of time even though they had a waffle maker and the batter set up at the table. The selection of food was pretty large, however there was only four items that I thought they prepared extremely well. So, for three adults, we paid $231.00 for brunch where we were automatically charged gratuity and $9.00 for two glasses of tea.
    Special Features:
    Kid-Friendly, Romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • ONE OF DALLAS' BEST BRUNCHES
    PrezgeneVIP
    Dined on 4/20/2014
    Th Easter Sunday Brunch at the Second Floor was extraordinary. A great selection of well-prepared food, plus $2 Mimosas plus one of the friendliest staffs in Dallas equaled a special dining experience (make your reservations NOW for their Mother's Day Brunch; they always sell out). Not only was there a great variety of food but every dish was well prepared and presented. The staff throughout were on their game, and the result was gracious and attentive service. This restaurant always offers, not only the expected buffet fare, but also many surprises which make the meal even more of a value. While there are several rooms in which to dine, all have special charm. The Second Floor is second to none for their special buffets.
    Special Features:
    Great for Brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Perfect Retreat...
    Rick
    Dined on 4/6/2014
    The 2nd Floor is tucked away on the second floor of the Westin Galleria Hotel. It is an unassuming space with a welcoming quality that makes you relax and stay a while. The menu has enough variety for almost any diner and the service is excellent. It was quiet, comfortable and perfect for our group of four. The restaurant is open for breakfast, lunch and dinner and has a full bar with a knowledgeable staff to assist you with selecting the perfect wine for your meal. They also have a huge selection of scotch and whiskey lined up behind the bar. The seasoned staff will make you feel like a regular. Thanks for a great meal!
    Special Features:
    fit for foodies, vibrant bar scene, notable wine list, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Second visit…
    AnghoughVIP
    Dined on 4/5/2014
    This night wasn't as fabulous regarding service. :-( However, the Scotch selections are incredible. The most amazing Scotch aficionado works at The 2nd Floor, knows the lingo, AND can teach a thing or two. Now, if we can get all the servers onboard… Given the fact that our waitress was serving almost the entire restaurant, I will allow some grace. Our food was delish, and know we'll be back for more. Some creativity in the dish offerings, which is a must. Enjoyable and unexpected place, not well known, so we're big fans.
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Business Lunch
    FineDining
    Dined on 3/21/2014
    Went for a Business Lunch and we were the only people there. Place was fantastic I had the Duck Noodles. So good. Will go back. and it's convenient for Addison Clients.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • While the food and price were
    Pie314
    Dined on 3/21/2014
    While the food and price were in line with the location and hotel, the wait staff was somewhat lacking in providing refills to coffee, alittle to quick to take my full breakfast plate, and somewhat curt. However, the person who welcomed my quest and I to the restaurant was very professional in knowing my name, recognized my reservation, and walked us to our table.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food, great drinks
    CheekyJ
    Dined on 3/3/2014
    Anyone looking for an upscale bar has come to the right place. The drink menu is fantastic, and they have an excellent availability of top shelf liquors. Our reservation showed up cancelled somehow, but our party was seated quickly in under 5 minutes. The food took awhile to come out, but it was totally worth the wait. Our table had pork chops, shrimp & grits, burgers, and salmon. Everyone loved what they ordered. You can order half portions which I appreciate so I don't have leftovers or feel stuffed. The service was very friendly and helpful. We had a great time and felt comfortable the entire time.
    Special Features:
    fit for foodies, good for groups, vibrant bar scene, notable wine list, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Quiet dining after a busy day
    bigbearVIP
    Dined on 2/28/2014
    we were looking for something upscale but no crowds. we found 2nd floor by chance. wide range menu with a 5 star attempt but only 3 star execution. we had fish which was nice but seemed to have bad choices accompanying the fish by the chef. I would go back more for the location while shopping than to seek out for the special occasion.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Just OK
    OpenTable Diner Since 2011
    Dined on 2/22/2014
    This restaurant is nothing special. I went to celebrate a recent engagment and even wrote that when making my reservation, however, no one acknowledged this so I was underwhelmed with that factor. My fiance had a great meal, however, mine was nothing special. For the money, I would probably go somewhere else.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • valentine's dinner
    lionheart
    Dined on 2/15/2014
    Ambience was great. Service was impecable. Steak was amazing. Can't wait to go back
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Valentines Day
    AlphaChef
    Dined on 2/14/2014
    This was my wife and I's first time dining with The 2nd Floor. (Keep in mind that we only went for dessert, and we got there after the Valentine's Dinner had ended) Our reservation was for 10:30pm and was meant to be a Dessert and After-Dinner Drink stop to end our Friday night as the restaurant is located a short walk from our hotel. Service was lackluster at best...no real "wow" moments with our server. The food was very good. My wife and I each got a dessert (I highly recommend the Apple Pie with Yuzu Ice Cream). The only real "deal-breaker" for us was that the bar area was so loud with a large group of young, working-class suits that we simply could not enjoy each others company, or even hear each other speak for that matter...
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Experience!
    AttangUwan
    Dined on 2/14/2014
    My boyfriend and I absolutely loved our dining experience at The 2nd Floor. The food was amazing and the service was outstanding.
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • valentines day dinner
    emoney
    Dined on 2/14/2014
    The food was well prepared. Great place. Will definitely be back. Kuddos to the chef for comping the meal!!!! Dont forget to valet park as the restaurant will validate parking.
    Special Features:
    notable wine list, romantic, neighborhood gem, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Perfect valentine's date
    Carlos
    Dined on 2/14/2014
    Very well organized valentine's dinner, very private service was great, pairing wine with each plate was perfect, food was awesome my wife was very happy and obviously that makes me happy, will go back strongly recommend this place
    Special Features:
    notable wine list, romantic, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • 2nd Floor - Inconsistent
    dining4dinner
    Dined on 2/14/2014
    2nd Floor is a nice modern restaurant but the service was slow and we constantly had to remind the waiter for our wine to be delivered. (We did a wine paring with each course.) The bar get loud later in the evening ruining the end of a romantic dinner. Just be sure to ask to be seated in the main part of the restaurant. The food was good but nothing to blow you away.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • The 2nd Floor
    Gunz
    Dined on 2/14/2014
    I have to say my girlfriend and I were very impressed. This was a great find even though I booked it at the last minute. Waitstaff was amazing, she knew her dishes, wine, etc. No complaints. Great place and food etc. Guys, take your woman out to this place at least once to show her some appreciation or love. Place is pricey but so worth it.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Slow starter but good finish
    MsRenise
    Dined on 2/14/2014
    We dined there for Valentine's Day. Initially our reservation could not be found and once it was located we had to wait about 10 to 15 minutes to be seated, which was a little tight because someone had brought their approx 8 year old son with them and he was laid out in the seating area while his parents dined at the bar. That's not a reflection of the restaurant but it is of the parents. Once we were seated, the experience improved exponentially. The choices given for the 4 course menu were quite good and the wines to go with them were even better. The pork chop was amazing and the wine it was paired with were absolutely amazing. Some of the courses came a little close together, but other than the overall experience was quite nice.
    Special Features:
    fit for foodies, romantic, special occasion, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.