Tai Pan
Tai Pan

Tai Pan

  • Dining Style: Casual Elegant
  • Website: http://www.taipanpaloalto.com/
  • Phone: (650) 329-9168
  • Hours of Operation:
    Lunch: Monday - Friday: 11:30am - 2:30pm; Dinner: Sunday - Saturday: 5:30pm - 9:30pm; Brunch: Saturday - Sunday: 11:00am - 3:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Asian, Chinese
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, Personal wines welcome (corkage fee applies), Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Private Party Facilities: We have a private dining room that can accommodate 14 - 40 people.
  • Private Party Contact: Christopher Chan 6503299168

Getting there

  • Cross Street: University Ave.
  • Parking: Public Lot
  • Parking Details: There is a 100-space public parking lot adjacent to the restaurant
A word from Tai Pan
In Chinese culture, a Tai-Pan is an individual who shines above all in their field. At Tai-Pan, we believe in the constant pursuit of culinary excellence. From our menu, celebrating Hong Kong-style Cantonese cuisine, to the fine ingredients we use, to our thoughtful preparation and presentation, we strive to deliver an experience befitting a Tai-Pan – one that shines above all else.
Continued
Foodspotting photos
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Tai Pan reviews from OpenTable diners
48 reviews since July 31, 2014
Overall Rating4
  • Food4.2
    Service3.9
  • Ambiance4.2
    Noise LevelModerate
89% of reviewers would recommend this restaurant to a friend.
good for groups (24)fit for foodies (23)great for lunch (14)neighborhood gem (14)special occasion (11)great for brunch (7)kid-friendly (7)romantic (3)hot spot (2)notable wine list (1)scenic view (1)late-night find (1)Show More
  • Suzanne
    Dined on 11/21/2014
    Dining out with a group of seven, I asked for a quiet table and we were given exactly that. It is one of the few restaurants where conversation is possible without shouting. The floor is carpeted and tables are nicely spaced out. This is an ideal spot for a group that wants to enjoy conversation with really good food.
    Special Features:
    good for groups, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • always outstanding!
    smff
    Dined on 11/10/2014
    This is one of my all-time favorite restaurants. The food is always superb and the service is excellent. I took a guest from Montreal here two years ago and when he returned to the Bay Area this week he insisted that we go back to the same place. Thank you, Tai Pan, for being such a gem.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not friendly
    OpenTable Diner Since 2009VIP
    Dined on 10/21/2014
    Don't go here after 7:30 if you want a leisurely dinner. We went at 8:00 and, although they say they're open till 9:30, they starting closing up shop at 9:05: rolling tables around, setting the tables for the next day, etc. Not the first time it's happened. They bring out the vacuum at 9:35 and turn the lights on high then. No manager on hand the last time we went and when we pointed out how rushed we felt, our waiter told us how wrong we were. We've been going to Tai Pan for years and we've loved the food in the past--it was so-so on our last visit--but we won't be going back because it's so unfriendly.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • outstanding service
    Airflight90
    Dined on 10/18/2014
    by far, this is my favorite dim sum place. The service is 5 stars, food is 5 stars. It is expensive for dim sum, but I will definitely go back for sure. I am very happy with the food and service.
    Special Features:
    fit for foodies, good for groups, great for lunch, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • kitchen overwhelmed
    enrique
    Dined on 10/12/2014
    We arrived with a 7:30 reservation. Ordered soup, pot stickers and four entrees, we were a party of five. After an hour we had received soggy pot stickers, no water refreshed, no apology, no explanation. We left hungry, went to an alternative restaurant and were served within 20 minutes.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • The wheels fell off
    OpenTable Diner Since 2007VIP
    Dined on 10/12/2014
    We were ther for a Sunday night dinner. They had more people then they could handle. Our food was extremely slow I. Coming. We had to remind them to bring the last dish, which was vegetables, and they brought these after the other courses. They never brought us rice, and we had to ask them to take it off the bill.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Finest Chinese food
    luvtp
    Dined on 9/18/2014
    Every aspect of this restaurant is first class. The ambiance, food and service. Elegant setting for lunch, dinner or dim sun and private room for special events. We have dining there for years and the quality remains consistent.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent!!
    June
    Dined on 9/15/2014
    It was a wonderful experience. The staff were friendly and helpful in ordering. the service and food were wonderful.
    Special Features:
    fit for foodies, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Will go again!
    xingya
    Dined on 9/14/2014
    Food was really good. Best Peking duck I ever have. Taro snow ball was good too. Shrimp dumpling was just ok. I guess because I went when the restaurant open and get dim sum by ordering instead of picking from the carts like other dim sum stores, I was be able to get fresh and hot dim sum. Which was really good and more relexing.
    Special Features:
    fit for foodies, great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • major fail on $10 xiao long bao
    EdoErgoSumVIP
    Dined on 9/6/2014
    Tai Pan has always been solid dim sum place in the Peninsula, but was very disappointed with the awful xiao long bao. Six pieces for $10 is not cheap. Total bill was $50 for just six dim sum items ordered. It has never been a cheap place (hey it is in swanky Palo Alto), but the fail for the xiao long bao begs one to wonder how that could happen. The waiter and waitress need to learn to not hover near the patrons. I am not the type who enjoy being stared at as I partake in my food.
    Special Features:
    good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Dim Sum at Its Finest
    frequentDinerVIP
    Dined on 9/4/2014
    One orders using a check list and an accompanying glossy photo card of the dish showing quantity and a word description. The food and tea are great. We have had dinner there too (same rating and comments).
    Special Features:
    fit for foodies, good for groups, great for lunch, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Genuine Chinese Delight
    jiml
    Dined on 9/3/2014
    Tai Pan offers very authentic Chinese cuisine, the sort I am accustomed to growing up in (think Flushing, NY or Chinatown, NY) but also caters to a more novice oriental palate. The combination is a welcome find in the Palo Alto area, and I would definitely recommend going there if you are searching for a traidtional Chinese food fix, or looking to explore oriental cooking. The staff is also very helpful with taking off menu requests, and preparing many regional delicacies not on the menu. The atmosphere is very "Chinese" in nature.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Excellent experience
    MikeDVIP
    Dined on 8/24/2014
    We loved this place. In town and looking for Chinese, Tai Pan had good reviews so we booked. Got lost on the way and had trouble finding it because of a Palo Alto street fair. Menu is long. We were not sure what "Hong Kong" meant in terms of Chinese food. We had the frog and Crab Sampan style. Great choices and fun to eat. A little greasy and messy, so be prepared. Wait staff was helpful in explaining our choices. One asked my wife several times "You like frog?" before signing her up. Quite busy on a Sunday night.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Tasty dinner
    Paulamalu
    Dined on 8/22/2014
    Three of us dined and shared three entrees: lamb, chicken and fish. Plus a bottle of merlot. Our waiter was excellent, well-informed, yet non-intrusive. We have had lunch at Tai Pan multiple times and this was our first shot at a dinner. There is no question we will return. If we were 3-for-3 on the dinner entrees, it seems like a "can't miss" for future visits.
    Special Features:
    great for brunch, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Awesome dimsum
    Chicagoguy
    Dined on 8/17/2014
    Been coming here for years now, almost every trip to the Bay Area. The spread of dimsum is excellent for lunch,dinner not so much. If you love authentic dimsum this is a must eat place.
    Special Features:
    fit for foodies, good for groups, great for lunch, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • slow service
    OpenTable Diner Since 2007
    Dined on 8/6/2014
    Our food was good, but not great. Service was very slow. Lots of other restaurant choices in the area, we'd pick another one next time.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great dim sum
    legrandgourmand
    Dined on 8/2/2014
    The dim sum here is worth putting up with the truly mediocre service. The best Har Gaw in town, served in a beautiful dining room, that is, after you tackle a waiter and force him to take your order. A bit annoying, too, that the restaurant seats customers on a first-come, first-served basis whether or not you make a reservation, but a nice experience overall anyway.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Nice Find. Dim Sum and more.
    MaRoVIP
    Dined on 8/1/2014
    Dim Sum in an elegant setting with exceptional service. This is a very nice restaurant. The table settings a first class and the staff highly trained to attend to anyone's needs. We tried several small plate appetizers with the shrimp dumplings being a favorite. We would return just for those. We split the Peking duck entry and it was superb. The waiter was attentive without being overbearing and graciously answered all our curious inquiries. We will be back.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ratings-Only Reviews
    Based on 30 ratings-only reviews submitted since July 31, 2014
    • Overall Rating4
    • Food4.1
    • Ambiance4.2
    • Service4
    • Noise LevelModerate
  • The following 330 reviews are from the Tai Pan reviews archive.
  • Poor service spoils the experience
    LocalGal
    Dined on 7/18/2014
    We ordered 5 dishes: two were delivered fairly quickly, but it was more than 15 minutes before the other 3 dishes were served - by which time the first ones were cold. We brought foreign guests here because it had good ratings, but it was a real disappointment.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Really good food ...but crying baby
    ZebragirlVIP
    Dined on 7/17/2014
    Tai Pan is our favorite Chinese food in Palo Alto, but for a seemingly nice atmosphere it is disappointing to go for a nice meal and have a crying baby the entire time. The couple next to us was also saying "unbelievable", as the owner did not do anything even when we complained. I have children and I know it is difficult dining with them, however I think when it is an upscale restaurant there should be a policy for patrons to know that they can have a relaxing meal. It has happened there before so it is not a one of. Sadly, I do not think I will return even thought the food is really good.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Large Dim Sum Menu
    frequentDinerVIP
    Dined on 7/17/2014
    Easy to order menu by photo and verbal description. Hi quality food and service.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great fof Groups
    OpenTable Diner Since 2014
    Dined on 7/16/2014
    Tai Pan staff was relatively friendly and made sure our food was served fast. One of the servers even took a plate back because she noticed it was not ready, yet. Good for bigger groups and a fairly good selection of dishes.
    Special Features:
    great for brunch, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2011
    Dined on 6/14/2014
    Kitchen closes fairly early so wouldn't recommend late night reservations. Food was good and atmosphere was very nice and authentic. Bartender was very nice and helpful.
    Special Features:
    fit for foodies, good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • sreater
    Dined on 5/27/2014
    Vibrant and busy place for lunch - probably great for dim sum, but rather pricy for rest of menu. Had been there for dinner, but not lunch - had expected lower priced menu for lunch.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good for Dim Sum
    PamelaJVIP
    Dined on 5/17/2014
    We went on Saturday for dim sum and the food was excellent. The dim sum menu is fairly small, but every item we had was well prepared with fresh, high quality ingredients. The service was brusque.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Mothers day Lunch
    AndreaVIP
    Dined on 5/11/2014
    We go here often for great dim sum. It's always a nice. They were really busy for Mother's Day but it was a fun place to have multiple generations. Food is always good, especially their dim sum. Service not terrific, but not bad.
    Special Features:
    kid-friendly, good for groups, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Dim sum in relaxed setting
    EdoErgoSumVIP
    Dined on 4/12/2014
    This is not your hustle and bustle style dim sum place. Come here for a more sublime, quiet afternoon of tea and dim sum. Of course, if you are unlucky, you might get a table full of crying toddlers. But that is not the restaurant's fault. Blame the parents. Service could be spotty, but a smile and a thank you always got me a nice response here. If you are way south of Daly City and do not want to make a trip up north, then dropping in here might satisfy your dim sum craving.
    Special Features:
    Great for Brunch, Kid-Friendly, Great for Lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Did not meet expectations
    CakewalkVIP
    Dined on 4/7/2014
    Scheduled a business lunch. Service was very uneven. Either they were ignoring us, or were rube and overbearing by interrupting our conversation. The strangest thing was instead of serving our four lunches together, they bought them out one at a time. Minutes passed between our lunch being served , so some of our meals were cold. It was also very awkward. When the check came the waiter leaned a cross my face to present it, rather than take two extra steps to stand beside my chair. Did the same thing again when he bought the credit card back. Rudest thing I have ever seen a server do.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Tasty celebration with Peking Duck
    wogger85VIP
    Dined on 4/2/2014
    No one does Peking Duck in Palo Alto quite like Tai Pan. We had another great meal here, sharing a duck with two friends and ordering a couple other entrees and appetizers. One suggestion to make a night like this even more memorable is to bring a nice bottle of sparkling wine. Not only do the crisp acid and bubbles cut through fatty dishes, but nothing is more fun than popping a bottle of bubbly with some friends.
    Special Features:
    fit for foodies, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Favorite Chinese cuisine: Palo Alto
    Mitch
    Dined on 3/28/2014
    My family and I love the food at Taipan, and the service is quite good as well. Every dish is elegant, tasty, and we always want more. The only shortcoming is the wine list, though honestly I cannot point to a better example among the Chinese restaurants in Palo Alto. This is terrific for a special occasion or simply for a unique lunch or dinner.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • great dim sum!
    Culinaryglobetrotter7VIP
    Dined on 3/16/2014
    everything was efficient and really good, had fun, will come back. Shall try their sister place called "Steam" next time. We were visiting from the east coast, this place was recommended by a close friend! Great find!
    Special Features:
    fit for foodies, good for groups, great for brunch, kid-friendly, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Disappointed, overpriced, mediocre.
    OpenTable Diner Since 2012
    Dined on 3/16/2014
    To echo some of the other reviews, the food is pretty unremarkable and you can get much better dim sum elsewhere in the Bay Area at half the price. The inside is nicely decorated but that's all you're paying for. The service was pretty bad, they forgot 1 dish and brought it out after we had dessert after we kept asking about it over and over (long before the desserts). And the utensils and the cup had food grime on them.
    Special Features:
    good for groups, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food is very tasty but a bit pricey
    Alex
    Dined on 3/7/2014
    We were a party of 4. The food was delicious and the service was very quick and efficient. Recommend the honey smoked seabass and the lime chicken dish.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Over-rated
    DickSF
    Dined on 2/25/2014
    Over-priced and under-good standard menu. The restaurant promises something extraordinary. It doesn't produce anything close to that.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Yum!!
    andibVIP
    Dined on 2/17/2014
    As usual, great food, excellent service at Tai Pan. We go there when I get a craving for the Jai Buddha Delight salad (which is a delight!). Their house fried rice is delicious, light and veggie filled--no grease!!! Don't miss the sponge cake for dessert, ask for it early, takes 20 minutes to prepare ( and about 3 minutes to eat!!!!!)
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Tai Pan February 2014
    Diner
    Dined on 2/16/2014
    We have been dining at Tai Pan for several years now, with the food being consistently good. The service has never been excellent, but it has gone downhill noticeably the last few times we've been there. The service now has become terrible. They bring the entrees out at different times rather than together. They do not bother to check on you, you have to hunt the waiters down to get refills on water. They have absolutely no interest in whether you are a satisfied customer or not.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Our Third Visit in Two Months
    frequentDinerVIP
    Dined on 2/11/2014
    Had a family dinner with a variety of serving platters and bowls. Since then we have been back for two different dim sum lunches. Dinners probably require a reservation. Probably also true for lunch-hour peak. This restaurant seems to be a favorite of Chinese-Americans. We need to look no further for Chinese meals.
    Special Features:
    fit for foodies, neighborhood gem, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • So-so but expensive food
    KKPulliamVIP
    Dined on 2/8/2014
    Atmosphere is pretty good, not your typical Chinese restaurant. Food wise, consider the extreme high price, not worth it. For 1/2 the price you can get a lot better tasting 'real' dim sum / Chinese food elsewhere, and I am not referring to some old beat up restaurant, but other well known established Chinese restaurants w/in 20 mile radius. Now on the final bill, we were shocked when we received the bill. For a party of 4 adults + 1 child, we ate almost all dim sum plates with 1 fried rice plate. Total came out to be around $145!!!! That was outrageous. They automatically added 18% Gratuity to the bill. It's our last time dining in this restaurant.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Dim Sum for dinner
    Elan
    Dined on 2/7/2014
    Came here for my birthday dinner for dim sum I'd had for lunch a year ago. Though no dim sum menu for dinner, there were some under Appetizers. Had the first one--a selection of three dim sum--and walnut prawns. A wonderful meal for two,
    Special Features:
    fit for foodies, good for groups, kid-friendly, neighborhood gem, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Dinner menu was very Americanized.
    OpenTable Diner Since 2004
    Dined on 2/1/2014
    Dinner menu was very Americanized. Food is refined, with prices to match.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet