Sugar Factory Brasserie
Sugar Factory Brasserie

Sugar Factory Brasserie

  • Dining Style: Casual Dining
  • Website: http://sugarfactory.com/new-york-citys-meatpacking-district-0#
  • Phone: 2124148700x
  • Hours of Operation:
    Sun-Wed: 11AM-1AM
    Thursday: 11AM-2AM
    Friday: 11AM-3AM
    Saturday: 11AM-3AM
  • Payment Options: AMEX,MasterCard,Visa
  • Cuisine: Dessert, Contemporary American
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes

Getting there

  • Parking: Public Lot
A word from Sugar Factory Brasserie
Sugar Factory American Brasserie's first East Coast location will open this Spring in New York City's famed Meatpacking District at 46 Gansevoort St. The 3,000-square-foot eatery will offer an intimate dining room and retail space, complete with the sweet shop's signature items.
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Foodspotting photos
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Sugar Factory Brasserie reviews from OpenTable diners
307 reviews since June 4, 2014
Overall Rating4.1
  • Food4.1
    Service4.1
  • Ambiance3.9
    Noise LevelEnergetic
90% of reviewers would recommend this restaurant to a friend.
special occasion (196)hot spot (144)good for groups (121)late-night find (97)great for lunch (94)vibrant bar scene (88)great for brunch (87)kid-friendly (79)neighborhood gem (66)fit for foodies (58)romantic (49)great for outdoor dining (34)scenic view (13)notable wine list (6)Show More
  • great
    OpenTable Diner Since 2014
    Dined on 9/29/2014
    Loved the setting of the restaurant food and drinks as well as the service was excellent
    Special Features:
    hot spot, late-night find, neighborhood gem, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Long wait
    Dulce
    Dined on 9/27/2014
    The staff was horrible found a mosquito on my drink the wait with a reservation was long
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • excellent restaurant.
    Mrcard
    Dined on 9/27/2014
    Loved the restaurant, the service as exceptional and our server was very polite and helpful.I would recommend this restaurant to anybody, because it's wonderful and the drinks was wonderful.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, kid-friendly, neighborhood gem, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Home Run Birthday Lunch
    luvnycVIP
    Dined on 9/27/2014
    Took adults and 7 year olds. The King Kong sundae really rocked birthday girl's world and her friends. The service was really outstanding. Hostess and wait staff did a great job to make lunch smooth and special.
    Special Features:
    great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Nice
    LadiesNight
    Dined on 9/26/2014
    The place was nice. Was a little late being seated for our reservation, even though we arrived 20 minutes before. All was well, except for my friends tuna melt she did not enjoy! The drinks were awesome, the waiter was cool. We did not have to wait long for our food and drinks. Other than the place being tiny, we really did enjoy ourselves! Oh cant forget the lil candy display, lol nice! We had fun..
    Special Features:
    good for groups, great for brunch, great for lunch, great for outdoor dining, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • HORRIBLE SERVICE! !!
    trustme
    Dined on 9/25/2014
    Our waiter Gwen was so rude!!!!! It took her 15 minutes to even greet us. When she finally made it, she brought water and said "WHAT ELSE DO YOU WANT?" I was already upset thay she took so long getting to us. I told her I wasn't ready. She said "come get me when you are." ARE YOU FREAKING KIDDING ME?! She decided to come back 20 minutes later I told her it was my sister's birthday, she said "oh ok, what did you want to eat?" By that time i adked to be moved to a different section away from GWEN! !! She made our experience very bad!!!! Totally messed my sisters birthday dinner up!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Great but small!
    Smilez24
    Dined on 9/24/2014
    Came here for my birthday and I enjoyed myself! The food was great, the drinks were amazing, the whole presentation was awesome. The downside tho, it's soo small! The place was packed on a Wednesday so my party and I were forced to sit at the bar. Which wasn't bad, still full menu there. I just wish this place was bigger. And next time around I know to share one of their huge drinks with a friend lol! (I had the lollipop one)
    Special Features:
    good for groups, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Wow.. That's all I have to say.
    sugar95
    Dined on 9/23/2014
    Wow! Just amazing. I took my mom here for her birthday it was both our first time and it was nothing but an amazing time. I can't even describe it but wow the people at the sugar factory really know what they're doing! Thanks for such a wonderful time!!
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, late-night find, neighborhood gem, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Shockingly Small
    Ediggah
    Dined on 9/23/2014
    So I heard about this place from a friend of a friend. Made reservations a month in advance. Arrived at the spot and it was small... Shockingly small. Went with it cause I made reservations. Sat... Ordered.... Drinks were 🔥🔥🔥🔥 FIRE and the food was on point. Service made up for the place being small as your server was very attentive to your needs. Recommended it while I was there to a group that was searching for a new spot and will be going back ASAP!!
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, kid-friendly, late-night find, neighborhood gem, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • did get my points
    bajansweets
    Dined on 9/22/2014
    Both times I visited they make u Wait more than an hour even if u have a reservation. Then the don't even check u in
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Fun Place
    Gigi
    Dined on 9/21/2014
    Went here with my boyfriend for our anniversary. From the very beginning this place was amazing. The service was outstanding. As soon as we walked in we were greeted and were seated 10minutes after our arrival since we did arrive 20 minutes prior to our reservation time. The staff was very accommodating as we asked to be seated in a more private area. The waitress, Noel, was very sweet and attentive. She even placed a candle on our dessert to commemorate our anniversary. The food was good and the drinks were great. Overall, this was an amazing experience and we definitely look forward to returning.
    Special Features:
    good for groups, hot spot, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Amazing!
    theatregirl14
    Dined on 9/21/2014
    The food and drinks were absolutely delicious! The Sugar Factory is great for a night out on the town. It's very noisy so if you're looking for an intimate quiet spot I do not recommend it but if you're looking for a great night out I highly suggest it! Service was great and all of the staff there is extremely friendly and accommodating. I'm definitely coming back!
    Special Features:
    good for groups, hot spot, late-night find, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Wow!
    findnesha
    Dined on 9/20/2014
    My girls and I had a ball! We went there for their signature goblet drinks which did not disappoint. The food was great, the atmosphere was great and the service was even better. We had a 2:30 pm reservation but got there a little early and they were able to seat us right away. I will definitely be going back...soon!
    Special Features:
    good for groups, great for lunch, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Dont be fooled by their webby hype
    OpenTable Diner Since 2013
    Dined on 9/20/2014
    The drinks are not 60oz as advertised on their website. Definately only about 30 oz n its not even capable of getting you close enough to drunk. The food is okay, but very expensive, just stick to the signature burger you should be full for your $16. Wouldn't go back its so small and tight, no elbow room at all.
    Special Features:
    great for lunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A Very Sweet Experience!
    moodyfoodyVIP
    Dined on 9/17/2014
    We went to the Sugar Factory for dessert after seeing a Broadway show - around 11:00 PM on a Thursday. The place was still bustling. Although we were very tempted by the phenomenal looking drinks (expensive - built for sharing) in the giant goblets (fabulous colors - smoking - gummies and lollies pouring out), we opted to share one of the amazing sounding sundaes instead ... and it was truly amazing. This place is really adorable - with great attention to creativity, detail, and supreme service. What a fun experience!!
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Sugar factory was fun
    Funwithfriends
    Dined on 9/15/2014
    We had a small birthday celebration here and overall we all had a great time! My only complaint would be that they wouldn't seat us at our reserved table until our full party had arrived. Being that the place is really small we were at bit uncomfortable standing at the bar. Burgers were great as we're the really cool drinks! We will definitely be planning another trip soon!
    Special Features:
    great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Lollipop goblet & buffalo sandwich
    Chris
    Dined on 9/15/2014
    Man oh man. The buffalo chicken sandwich I had here was SLAMMING. The 60oz lollipop goblet was also very good! Great place will 100% be going again very soon.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Food
    BirthdayLove
    Dined on 9/14/2014
    I took my husband for his birthday to the Sugar Factory and we enjoyed the food. The only thing that I didn't like was I told our waiter it was my husbands birthday and I guess he forgot because they didn't come out to sing for him. Aside from that everything else was great. Would def go again.
    Special Features:
    fit for foodies, good for groups, hot spot, kid-friendly, late-night find, neighborhood gem, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Great bar, come for birthdays
    lbovVIP
    Dined on 9/14/2014
    Make sure to book a reservation because you will otherwise wait hours to get in. The cocktails are very creative and filled with candy deliciousness. If you are there for a birthday with a large group of people, I highly recommend ordering the "King Kong": 24 scoops of ice cream, cookie, lollipop and berry wonderland with giant sparklers. Would definitely go back for a celebration!
    Special Features:
    good for groups, hot spot, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Enjoyable
    PerfectforBirthdays
    Dined on 9/13/2014
    I celebrated my 24th Birthday at the Sugar Factory on a Saturday night and I must say I enjoyed myself. The vibe was so great and the workers were so were so welcoming. Though its small I cant say I was uncomfortable. Even the man in the front (African) who checked IDs was very nice, he made us laugh while we were waiting for my whole party to arrive. I've heard terrible things about the Sugar Factory about the wait, the service, etc but I have to disagree with all the negativity. I will definitely be returning.
    Special Features:
    good for groups, late-night find, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Sugar Factory wasnt so Sweet!
    SophiaNicole1130
    Dined on 9/12/2014
    I made reservations and when I walked in the hostess was wonderful, she was beyond polite sat us doen and it was great. The place was absolutely adorable, then came the service. The waitress came, gave us the menu and rite away asked for us to order. We told her we just sat down, okay she left then came back. Took our orders, food came out.. And she never ever return to our table. I am to ask a bus boy for my check, refills, napkins, utensil etc. she was pleasant or friendly at all. The good wasnt great, the drinks were. The service suchs big time and i wouldnt recomment anyone there unless you're goin to be by the bar having drinks ONLY.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Great for my birthday
    OpenTable Diner Since 2014
    Dined on 9/11/2014
    This was one of the best birthdays I've had. Sugar factory has great food and even better drinks!
    Special Features:
    good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Great drinks
    Tats
    Dined on 9/11/2014
    The martinis are great and so are the goblets. The shrimp and burger were to salty, the crepe was a lil tough. Our waiter was great, the music was good, and the seating is def a bit tight. Def Gona come back for the drinks.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • THE SUGAR FACTORY
    MISSPRISSY89
    Dined on 9/10/2014
    THEY COULD MAKE IT BIGGER BECAUSE IT GETS VERY PACKED BUT OVERALL THE FOOD AND DRINKS ARE AMAZING A BIT PRICEY BUT I WOULD DEFINITELY GO BACK
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • YO! let me tell you about this spot
    SBgotdasweettooth
    Dined on 9/10/2014
    The food was great, wife loved the fries and shrimp appetizers. The drinks were superb, the quantity and quality as well. The entree was also delicious. The management was cool and friendly(shouting out Mike), and waitresses were equally friendly and gorgeous. The setting was very vibrant and colorful with the candy bar in the entrance,making the sugar factory able to activate any sweet tooth. Though the sugar factory was a night out well spent, I think areas to grow in are,working on priority seating for reservation makers and giving more spacious tables to accommodate meals for smaller parties. Another suggestion is more diverse music and maybe a bigger venue that has a dance area, so you can eat, drink and party all in one area.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, hot spot, late-night find, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Dinner for two
    Nieceah
    Dined on 9/7/2014
    I cant even begin to describe the experience I had here. I came here with my best friend to celebrate our friendship anniversary. The place is a bit small but it didn't bother me or her. The service was on point, quick, and amazing. The waiter keep making sure we were okay and that the food was good. The drinks are to die for. The sugar factory is definitely not cheap with their liquor to say the least. One of the 60 oz drinks gives you a little buzz. The candy in the drinks is a nice detail. The music is extremely up beat and modern, the music actually makes you want to party. It is a little expensive but it is worth it. I would definitely recommend this to someone who is looking to have a fun date or to have a good time with friends.
    Special Features:
    good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, kid-friendly, late-night find, romantic, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great night
    Punkpebble
    Dined on 9/7/2014
    Let me start off by saying the service was excellent, the waiters were very friendly and kind. The food was just as good and the drinks were incredible, definitely something to try when you go. Whether it's a milkshake or a goblet they make in front of you, it tastes amazing. I went to celebrate a birthday and the experience was one to remember. I'll definitely go there again and get sweets from the candy bar.
    Special Features:
    fit for foodies, hot spot, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Schedule for sugar factory
    blacakarican
    Dined on 9/6/2014
    Overall restaurant was great, dry ice drink experience, food was good. But definitely come for either the drinks or the deserts. Also, and most importantly MAKE SURE you have a reservation before even thinking about coming. (This may mean 2wks+ prior planning). Although I went with a 4pm reservation booked a week in advance (evening times must be booked earlier) our party of 2's time was limited to 1 hour or to move to another location after being seated due to them needing the space. It's a small restaurant. But def worth a visit.
    Special Features:
    good for groups, hot spot, kid-friendly, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • The food was good, drinks excellent
    Devine
    Dined on 9/3/2014
    I really liked the signature drink you guys had to offer, the food wasn't the best though.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Britt
    Dined on 9/3/2014
    The food was okay, very american style food. The drinks were great and a lot of fun! Go during happy hour! Buy one get one goblet! Fun to try, I would probably have diabetes if I had them more then on special occasions.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Interesting
    AWESOME
    Dined on 9/2/2014
    I had always looked forward to going to the Sugar factory but once there, I wasn't quite satisfied. The seating was just too close to each other. The signiture burger was delicious but the banana split crepe was what I was looking forward to & it wasn't as great as I had thought it would be. The brownie was bland as was the crepe itself. The only thing that was good was the bananas since it was caramized. The mocha macchiato wasn't all that either except for it looking pretty. I guess I'll try other things if I ever go back next time.
    Special Features:
    fit for foodies, great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • OpenTable Diner Since 2009
    Dined on 9/1/2014
    Fun menu, fun concept. Only had dessert, which was good. Music a bit too loud and the back half of the dining room where we sat was not clean at all.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Cute but small
    1tryand1tryonly
    Dined on 9/1/2014
    I was quite shocked to see how small sugar factory was. Hard to get comfortable with someone always trying to get by. The goblets are the main reason we went there and we're not disappointed. Tasty and cute. Even though I had a burger, the breakfast looked amazing. My cousin had the pancakes and they melted in you mouth. Cute place, definitely make a reservation you could be waiting forever.
    Special Features:
    great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Love this!
    HungryHippo
    Dined on 8/31/2014
    The food is pretty good but the drinks is what makes this place even more awesome.
    Special Features:
    fit for foodies, good for groups, hot spot, neighborhood gem, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • great service
    VeganMomHispanic
    Dined on 8/30/2014
    I have been wanting to go for a while, and my experience there was just awesome. The service from Chris (our waiter) was perfect. The food was great (I got the veggie burger) and the drinks were absolutely stunning. Thank you Sugar Factory
    Special Features:
    good for groups, great for lunch, neighborhood gem, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • okay...
    cityy
    Dined on 8/29/2014
    Its way too crowded and loud.you bump into everyone and you cant get around without asking everyone to move their chairs in. If they are big? You stuck. The drinks explode sometimes and splatter everywhere. But the drinks are very good. Dont go on a busy weekend. I def. Think they need to make this place bigger.
    Special Features:
    late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Surprisingly good food
    RonL
    Dined on 8/29/2014
    The only negative is the lack of room. They cram in a lot of people. They prepared everything just right. The passion punch was a silly indulgence and was very good
    Special Features:
    good for groups, great for lunch, kid-friendly, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Disappointed
    Disappointed6
    Dined on 8/29/2014
    When we arrived we got seated immediately and sat there for 25 minutes and No waiter(s) came to our table. We got up and left!!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • SWEET 16!
    Yummy1
    Dined on 8/28/2014
    We celebrated my daughters Sweet 16 at SUGAR FACTORY NYC and the experience was one that she will never forget. The service and attention to detail was excellent. Maro, party coordinator, Chris, manager and the service team were outstanding!!!
    Special Features:
    good for groups, hot spot, neighborhood gem, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • great place for drinks
    1sttimegoer
    Dined on 8/27/2014
    This place overall is great for they drinks and the food is good too. They only problem is all this money they make they really need to expand. The restaurant it self is way too small and they get a lot of business. I shouldn't have to book my event months in advance to get the time slot I want. If they have more space(possibly a upstairs) the place would b better. Otherwise I still love the restaurant food and definitely they drinks.
    Special Features:
    hot spot, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.