Sugar Factory American Brasserie - Town Square
Sugar Factory American Brasserie - Town Square

Sugar Factory American Brasserie - Town Square

  • Dining Style: Casual Elegant
  • Website: http://sugarfactory.com/las-vegas-town-square
  • Phone: 7026417768x
  • Hours of Operation:
    Sunday - Thursday 10:30 AM - 10:00 PM (Kitchen) and 11:00 PM (Bar)
    Friday & Saturday 10:30 AM - 11:00 PM (Kitchen) and Midnight (Bar)
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Dessert, Creperie, Contemporary American
  • Executive Chef: Michael Gillet
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cafe, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Getting there

  • Cross Street: Town Square: Las Vegas Blvd. South & 215 Freeway
  • Public Transit: Town Square
  • Parking: Public Lot
A word from Sugar Factory American Brasserie - Town Square
Sugar Factory American Brasserie is a palace of a sweets, offering both sweet and savory American culinary favorites. Sugar Factory serves breakfast, lunch, dinner, late-night dining and of course, endless decadent desserts.

Intimate areas available for semi-private dining, parties and events for groups. Choose from a vast selection of perfectly paired food and drink selections, or design your own package for your next birthday, bachelorette party, Sweet 16, or corporate event.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerKid Friendly
Sugar Factory American Brasserie - Town Square reviews from OpenTable diners
107 reviews since May 21, 2014
Overall Rating3.6
  • Food3.7
    Service3.8
  • Ambiance3.4
    Noise LevelModerate
74% of reviewers would recommend this restaurant to a friend.
good for groups (53)special occasion (50)kid-friendly (49)great for lunch (36)great for brunch (30)great for outdoor dining (30)hot spot (26)late-night find (21)fit for foodies (21)vibrant bar scene (21)romantic (11)neighborhood gem (11)scenic view (6)notable wine list (3)Show More
  • Awesome except the lack of service
    Suzanna96
    Dined on 9/5/2014
    It was overall a great time except for the lack of service from our waitress. It felt like she forgot about us, we had to ask other waiters for a few things because ours went missing in action. I would understand if the place was busy but it definitely wasn't busy what so ever we just had a bad server.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not worth the cab ride
    miakima
    Dined on 9/5/2014
    We decided to try the location at the town square since there was happy hour specials, but should have just went to the one in Paris. Service was slow even though it was empty. Myself and 2 girl friends each ordered pizzas. The waitress failed to mention to us that the pizzas were huge, which would be fine if we could actually use the left over, but our hotel did not have a fridge or microwave so 3/4 of each pizza went to waste. The drinks looked nothing like the pictures and was missing some of the cute candies that make the drinks special. After all is said and done, we learned our lesson, save the $40 cab ride there and back from the strip, the happy hour isn't worth it.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Extra Charge
    Disappointed
    Dined on 8/29/2014
    I had my Birthday Dinner at the Sugar Factory, I had to remind our waiter that it was my Birthday, but he did bring out an ice cream dessert top off by a sparkler. When we received our check I couldn't believe he charged us for the sparkler. I don't know, but I think this might be the last time we come back.
    Special Features:
    special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Nice for the price
    Alovelybite
    Dined on 8/28/2014
    Our server Lauren was phenomenal, she was friendly and attentive. My only negative comment is for the manager who seemed about minor stuff that didn't even matter. He was attempting to force our server to fill up our water glasses after we let her know, we full and no need. His demeanor sucked period, but due to the server....I will be back!!
    Special Features:
    good for groups, hot spot, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Waiting to eat..
    JessnJenn
    Dined on 8/24/2014
    I took my best friend of 30 years to brunch for her birthday to "The Sugar Factory" at Town Square because that is where she wanted to go. Her food came out in a reasonable amount of time, but mine did not. The waiter came over 15 minutes later, and looked at me. He realized that I still had not received my food. He came with it quickly, but to was obvious to me it had been sitting for a LONG time. It was NOT hot at all. He offered to take it back to the kitchen, but my BFF was already done with hers. I told him it was fine. He came back a few minutes later, and said that he spoke with his manager, and because I decided to eat my food anyways they comp'd my plate. It was still tasty even cold. :)
    Special Features:
    great for brunch, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • OpenTable Diner Since 2010VIP
    Dined on 8/19/2014
    I had been at this location before when it was a different restaurant. It seems like they put a fresh coat of paint on it & added a couple of chandeliers & a candy section to make it Sugar Factory. Service was fine. Food was nothing special. I've been to Sugar Factory @ Paris Hotel on the Strip & the location may warrant their prices but it is not worth paying those prices just to eat at a regular mall.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Sub-standard
    Whatever
    Dined on 8/18/2014
    Big disappointment. My club sandwich didn't have much flavor. The Mac and cheese balls were nothing special. Vanilla bean ice cream in my ice cream sandwich didn't have much vanilla bean flavor. It was a little stuffy and hot inside. It wasn't that crowed and service was slow. My waiter was nice and tried to accommodate, but it couldn't make up for all the negatives.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Boring
    Foodgirl
    Dined on 8/16/2014
    The staff was awesome. The restaurant was soooo boring! We spent $30 on a cab to get there when, unknowing to us, we could have walked across the street from our hotel to another franchise. We made our reservations before going to LV. Only one franchise is advertised online! The staff tried to make it up to us by throwing in a free drink. By the way, the bathroom was absolutely filthy! Seems like they would have time to clean it with only 3 tables occupied. Without the great friendliness of the staff our visit would have been a total loss.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Birthday fun, loud in the center
    PrincessOfSummerlin
    Dined on 8/13/2014
    We had a great first visit to Sugar Factory! The specialty martini, Caramel Macchiato and specialty root bear float were amazing! Fun, complimentary birthday sundae with extra huge sparklers was super cute! With the table of 8 next to our table, nearest to the entrance had terrible acoustics. Definitely planning to reserve a table in the back or along the back was..
    Special Features:
    kid-friendly, good for groups, great for outdoor dining, special occasion, great for lunch, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Sweet spot
    goldbloodedgrillerVIP
    Dined on 8/11/2014
    Went with a larger group for early dinner, nice surprise to find out it was happy hour. It's the standard fare, burgers & pizza, you'd find at an ice cream parlor, but they have a full bar with a sugary drink menu. Fun for kids & adults.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for outdoor dining, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Five star experience! Super fun!
    Chelle
    Dined on 8/8/2014
    First experience at the sugar factory ....Drinks were amazing service was excellent .... "Mat" (manager)made sure we had everything we need... "Ronnie" was our server and he was amazing!!!! No long wait times for anything and very friendly staffs. This place definitely made my birthday super fun and amazing!!! I highly recommended it! Good for big group of friends/family.
    Special Features:
    kid-friendly, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Not Worth The Groupon
    MammaMaitaVIP
    Dined on 8/8/2014
    I've been to the Sugar Factory before, the Strip (Paris Hotel) location. There was a a Groupon for the Town Square location and decided to get it since I had a great experience at their other location. As nice as the servers were, the service at this location (even during lunch time) was VERY SLOW. Though it was slow, they were in a rush to clear the table even though there was plenty of seating. As we were paying our bill - our server took my drink away, and I wasn't even finished with it. Needless to say I was annoyed, so annoyed that I'd rather get out than complain about it. The candy in the "candy shop" section of the restaurant looks like it's been barely touched, so you don't know how old the candies are. Very Disappointing
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A Sweet Addiction
    AJourdan
    Dined on 8/4/2014
    Dined for wife's bday, Max was AWESOME and this place was more than we imagined! EXCEPTIONAL!
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, scenic view, neighborhood gem, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Yummy!
    OpenTable Diner Since 2014
    Dined on 8/2/2014
    The food was yummy! We had the eggs Benedict and shared a sundae. The service was a little inattentive and our server brought our check before asking if we wanted anything more, and we did.
    Special Features:
    great for brunch, fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Poor service
    Lola
    Dined on 7/29/2014
    After reading all of the hype about Sugar Factory, a friend and I decided to try it for lunch. The only good thing outside of seeing my friend, was that the steaks we chose were tender. Mine had far too much sauce on it. The waiter was inattentive and his help was pretty much the same. Short of speaking to a manager, who was not visible , I can say I've tried it and won't go back.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • expected better
    OpenTable Diner Since 2014
    Dined on 7/28/2014
    I loved the food I loved the drink , the service was poor , there was no point in making a reservation we were there on time and still waiting quite a while , this was all in celebrationof my 21st birthday and iI wish I chose another location. Our waitress seemed very attentative to ....everyone else we even started to feel like maybe she just didn't like us ..my friend and I work in customer service at a business around the corner and we were hoping to make that a new hangout spot but I'm afraid that won't happen . I even returned to townsquare for more festivities I loved the drinks at sugar factory but the thought of stepping back into that place after that service really killed that plan
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Average, not worth the hype
    OpenDiner
    Dined on 7/28/2014
    I went to Sugar Factory because of all the hype about celebrities going there and the huge cocktail goblets that they serve. I ordered the lollipop passion goblet and it was pretty good, but they cheaped out and instead of the 3 lollipops + candy necklaces seen in the menu pictures, they only gave 2 lollipops. That's not cool if you're sharing with friends. Also, I highly recommend sharing this cocktail with at least 2-3 friends.... it is huge. I thought I would be able to bring some back to my hotel since many people freely drink on the streets at the Las Vegas strip, but this was not the case and a big portion of this drink went down the drain. What a shame. Would go just for the novelty of the drink, but otherwise, food is ordinary.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Was not happy with
    Unsatisfied1
    Dined on 7/27/2014
    The food has small portions the food doesn't taste as good or was as big as the portions on the one on the Las Vegas strip. One night and day difference compared to the restaurant on the strip.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great desserts! But that's it!
    Disappointed
    Dined on 7/26/2014
    Sugar Factory was kind of a let down. The hype was a lot better than the reality. The music was extremely loud. So loud it was difficult to have a conversation at the table. The food quality and taste was average, at best; and a bit high priced. The desserts, however, were quite good. The place is kid friendly, but as loud as he music is kept I doubt you could hear a kid if you tried. Overall, it was an average find that was not as good as other places that charge half the price for the same food. I would not go out of my way to eat here and probably won't go back.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Sugar Factory
    OpenTable Diner Since 2014
    Dined on 7/25/2014
    Ambiance was enjoyable. Service was fabulous! Food was average and high priced.
    Special Features:
    kid-friendly, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Outstanding service
    sweet67
    Dined on 7/23/2014
    Outstanding service. Went for happy hour. Drinks, appetizers, pizza and burgers were half off. Mac n cheese pops were yummy, pizza was hot and crispy. Our waitress Lauren was a pleasure. Alcoholic goblet really got me tipsy so be prepared if you drink one:) If you do a Yelp review, they will give you a $10 gift card for each person that does one, good for next visit.
    Special Features:
    kid-friendly, fit for foodies, good for groups, great for outdoor dining, special occasion, great for lunch, scenic view, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • So much better than Paris one!
    OpenTable Diner Since 2009
    Dined on 7/20/2014
    Family friendly environment, not too loud and great service!
    Special Features:
    kid-friendly, fit for foodies, good for groups, great for outdoor dining, special occasion, great for lunch, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Meh
    calvano915
    Dined on 7/15/2014
    We split a buffalo chicken sandwich and it looked good, but was just a buffalo chicken sandwich that they charge $12 for. The drinks are the reason to go here, but for me being a beer person I wasn't a huge fan of all the sugar in every drink. It's a fun place to try once, especially on happy hour, but we probably wont ever go back. When we checked in for our reservation, the first person went inside to check on seating. Another person came out and asked if we wanted to be seated, then another, then another, then the original person. Very offputting. When seated our waitress came by twice for our order, then she was switched out for a waiter that I'm assuming was sent in to pressure us to order. Nothing horrible, but definitely meh overall.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for outdoor dining, great for lunch, late-night find, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Love it
    NOT2PlEASED
    Dined on 7/14/2014
    Great place! I usually go to the one in NYC.. This Sugar Factory a different ambiance . But I love them all!
    Special Features:
    late-night find, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Really good drinks
    Rxbel1
    Dined on 7/13/2014
    I had the cotton candy cosmopolitan and it was excellent . The tastiest drink I ever had. They have all kinds of fun drinks including one with "pop rocks". I had the chicken Marsala which was pretty good as well. Watch your bill though . We went during happy hour when drinks are half price but the bill showed full price ($12)for mine. They did fix it though. They have go let drinks which are $29 too - 56 ounces I believe- my group didn't try one.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • IT TURNED OUT GOOD
    SCOTTY
    Dined on 7/13/2014
    Our service was slow. Others were receiving their food before us that came in after us. The manager was sympathetic and made it right at the end
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Not the best for family dinner
    AnnaLizVIP
    Dined on 7/12/2014
    I normally go to Sugar Factory at Paris because of the service and family ambience. I work for a big Hotel and Casino and service is really important, here not so much. The food got a delay, I had to remind the waiter for lemon twice, no silverware was given when requested once again I had to asked for to two different waiters. In general not good experience! I don't think I will come back here!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • leftover served as fresh.
    Victor216
    Dined on 7/10/2014
    The Chicken with pasta was horrible tasted like I just got leftover from the night before. The place is good for a group having alcohol drinks. Too loud for my taste.The serve was good, did her best with what she had.
    Special Features:
    good for groups, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Great for celebrations
    Tonesa
    Dined on 7/8/2014
    Had a great time for a birthday celebration. Everybody was happy with the food.
    Special Features:
    kid-friendly, good for groups, special occasion, great for lunch, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • appetizer
    KJBB
    Dined on 7/6/2014
    Loved the unique baked brie in a puffy pastry appetizer. Differently delicious.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • excellent!!!
    OpenTable Diner Since 2014
    Dined on 7/5/2014
    It was a great experience!!! I took my child thereand everything was great the employees treated her really good and were trying to give her candy!!! I absolutely loved it, I would go there again!!!
    Special Features:
    great for brunch, kid-friendly, good for groups, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Fun drinks, not so great service.
    sweetness1707
    Dined on 6/30/2014
    The host was very nice that was outside & told us to go in & the other inside would seat us. We walked inside & there was no one there to greet us & stood there for 5mins before anyone spoke to us & there was a host walking around waiters and even the manger. We finally stopped the host and asked her if we could get seated and we had a reservation. She sat us and gave us the menus and walked about, no apologies for having to wait or even a smile. We were greeted by our host who didn't tell us or know about the specials or happy hour I just happen to hear it from another waitress that told her customers next to us! Not a good start. But the drinks are really fun & the food was just ok. Better customer service would've been great.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for outdoor dining, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Service
    OpenTable Diner Since 2014
    Dined on 6/30/2014
    We had a great time! Our server was AMAMZING. The kids loved the nonalcoholic drinks, and the King Kong sundae was great!
    Special Features:
    kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Very Good
    Dinner
    Dined on 6/29/2014
    We enjoyed brunch so much we returned for a dinner.
    Special Features:
    great for brunch, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Brunch
    OpenTable Diner Since 2010
    Dined on 6/29/2014
    We enjoyed the atmosphere and loved the candy!!! The service was great!
    Special Features:
    great for brunch, fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Birthday Nirvana!!!
    dxcfresh69
    Dined on 6/28/2014
    They did an outstanding job on my daughters 12th birthday! Food was great as was the service :-)
    Special Features:
    great for brunch, kid-friendly, good for groups, great for outdoor dining, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great experience!
    AJandCJ
    Dined on 6/27/2014
    Food was excellent, drinks were amazing, and service was awesome!
    Special Features:
    kid-friendly, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • good food good service
    MishaVIP
    Dined on 6/24/2014
    our server was outstanding (Rickie) and the food was excellent! my steak frites was really good and the steak cooked to perfection! the pizza and the hamburger were equally good and so were the drinks. The manager was really accomodating (forgot to use the voucher we had and came back the next day to claim the discount! He was nice enough to still give us the discount ! ) nice people, nice atmosphere, good food!
    Special Features:
    kid-friendly, good for groups, great for outdoor dining, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • LOVED IT!
    MeandtheKids
    Dined on 6/24/2014
    Would eat (and drink) here everyday if I could. Shane is an amazing waiter!
    Special Features:
    kid-friendly, good for groups, special occasion, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Dinner good...lunch not so good
    nednrah11VIP
    Dined on 6/24/2014
    We visited Sugar Factory for both brunch and dinner over a weekend and loved it. We came back on our last day for lunch and it was awful. My girlfriend had a BLT crepe and it was so good the first time, she wanted it again. The second time (lunch), the cook/chef decided to add asparagus to the recipe!! It is not part of their menu or in the description! Really? It was a much smaller portion as well. Her salad did not have any dressing either. I saw a pizza at dinner and it looked REALLY good so I ordered one for lunch. Even the waiter noticed it was very greasy when he was bringing it! I think they screwed up the BLT crepe and left the pizza cooking too long! They comp'd our lunch due to the inconsistency. We'll be back but not for lunch!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate