Sugar Factory American Brasserie - Miami

Sugar Factory American Brasserie - Miami

  • Dining Style: Casual Dining
  • Website: http://sugarfactory.com/miami
  • Phone: 3057798787x
  • Hours of Operation:
    Monday to Thursday: 7:00am to 1:00am
    Friday to Sunday: 7:00am to 3:00am
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Dessert, American
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Full Bar, Late Night, Non-Smoking Area, Private Room, Smoking Area, Smoking Area (patio only), Takeout, Wheelchair Access, Wine
  • Catering: Chelsea Benavidez, Events Manager for large party reservations.

Getting there

  • Cross Street: Hotel Victor
  • Parking: Valet
A word from Sugar Factory American Brasserie - Miami
Miami’s sweet new hot spot, Sugar Factory American Brasserie, is now open at the stylish Hotel Victor on Ocean Drive at the epicenter of South Beach’s celebrity and social scene. The 3,000-square-foot brasserie and retail store houses a luxuriously hip dining room and expansive 100-seat patio overlooking South Beach.

Sugar Factory Miami offers the brand’s renowned retail offerings, including the world-famous Couture Pops. Known for their celebrity appeal, Sugar Factory’s Couture Pops are sure to be a hit among Miami’s elite. Grab-and-go selections will include novelty and bulk candy, snow cones, gelato and ice cream sandwiches to enjoy along the boardwalk.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerLate Night Find
Sugar Factory American Brasserie - Miami reviews from OpenTable diners
63 reviews since July 3, 2014
Overall Rating3.2
  • Food3.1
    Service3.2
  • Ambiance3.3
    Noise LevelModerate
60% of reviewers would recommend this restaurant to a friend.
good for groups (30)great for outdoor dining (29)special occasion (23)hot spot (21)scenic view (20)late-night find (18)vibrant bar scene (13)great for lunch (13)great for brunch (11)fit for foodies (7)kid-friendly (6)romantic (5)neighborhood gem (4)Show More
  • OpenTable Diner Since 2014
    Dined on 10/27/2014
    I would have like for food menu to be a little cheaper but the drinks prices were really good. And for the money we waist please sing happy birthday or give the birthday person a discount
    Special Features:
    good for groups, great for lunch, great for outdoor dining, hot spot, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Sugar factory
    OpenTable Diner Since 2014
    Dined on 10/24/2014
    I took my boyfriend there for his birthday the food was horrible I basically pay for food we didn't eat I couldn't get myself to force myself to eat it. I ordered pasta which I think is the safest dish to order but sugar factory prove me wrong. The waiter was the only good thing about the night.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • fun treat
    OpenTable Diner Since 2014
    Dined on 10/22/2014
    If possible go during light traffic hours since its on sobe
    Special Features:
    good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Go for the Experience not the food
    1foodie2eyes1mouth
    Dined on 10/18/2014
    That was my first time on South Beach. We got there at 11pm on a Saturday night and had a pretty good experience but it wasn't exceptional. It's definitely a hot spot. There was a lot of side walk traffic by the patio where we were seated. Many of the passers-by engaged us. We ordered appetizers as we didn't want anything too heavy. The food is a overpriced for the quality. We did order the lollipop goblet for $38 and it was good. However, it's not something we would make the trek for often. We had a good time overall. Our server was really friendly. Gratuity is included in your bill.
    Special Features:
    hot spot, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Prices!!!!
    sugar
    Dined on 10/18/2014
    The prices for all items should be listed on the menus .... There should be no secrets when your spending YOUR OWN MONEY!!!!
    Special Features:
    good for groups, great for brunch, great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Desert
    Rafael
    Dined on 10/13/2014
    Desert was really BLAH! Very disappointed. The burger was really really good. And the Waiters should be a little more attentive the the diners especially after giving themselves a $35 tip
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Rip off
    andywarholVIP
    Dined on 10/13/2014
    The menu has no prices for their huge bowl drinks which are candy colored soda filled with dry ice. Theatrical yes. Delicious no. And a ridiculous $30 per with NO ALCOHOL! Their filet dinner costs less.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good Variety
    luv2drink
    Dined on 10/11/2014
    There were so many drinks I wanted to try that it was hard to choose one!
    Special Features:
    good for groups, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great drinks
    LaLatheLush
    Dined on 10/11/2014
    The drinks are a bit pricey, but what do you expect, its SOUTH BEACH. Yet overall, I enjoyed the food, drinks, ambiance, and very good service. I would definitely visit again.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, late-night find, romantic, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • SheF
    Dined on 10/10/2014
    Cool idea for a restaurant, they should think about expanding on it. Drinks were expensive and had very little alcohol and food was not fit for foodies. Service was mediocre. Dessert looked yummy! This place seems fit for dessert in the afternoon/evening.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Tori
    Dined on 9/28/2014
    If the signature drinks weren't overpriced ($36 per drink), this place would be perfect. Overall I enjoyed myself
    Special Features:
    good for groups, great for brunch, great for lunch, hot spot, late-night find, neighborhood gem, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Overrated
    Overrated
    Dined on 9/28/2014
    I had heard so much about the sugar factory but found it to be overrated. The drinks were just ok... Nothing spectacular and the food as well. The variety is very large though. It's an experience but I was expecting much more...
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • 1st & Last time
    OpenTable Diner Since 2014
    Dined on 9/27/2014
    HORRIBLE service!!! Had a reservation and still waited 1.5 hrs to be served food
    Special Features:
    scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Upbeat, great food, & a must visit
    Mjay
    Dined on 9/27/2014
    it was my first time here and I had the best experience! The food was excellent, the drinks were FUN! The whole place was just fun! Everyone on staff is so tentative and they are very interactive !!!
    Special Features:
    fit for foodies, great for outdoor dining, hot spot, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • My visit 9/27/14
    Char
    Dined on 9/27/2014
    I live in Orlando and made reservations online. I received a follow up call from Chelsea who made it super easy to reschedule my reservation. I arrived with my party of 8 to celebrate my sisters birthday and was immediately greeted by their friendly staff. Overall, the Sugar Factory Miami exceed our expectations! The drinks were amazing, the environment was great, there was a bit of a wait for food but we were well entertained by the music and everything else- thanks Sugar Factory Miami
    Special Features:
    good for groups, great for outdoor dining, hot spot, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • terrible
    terrible
    Dined on 9/26/2014
    The service was terrible.. ruined birthday! The waitress wanted to argue with me .
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Wessy's view
    Wessy
    Dined on 9/20/2014
    This was a cool especially for the first time. I've always heard about this place, now I got to experience it.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for outdoor dining, hot spot, late-night find, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • terrible service
    DrinkAndFoodLover
    Dined on 9/19/2014
    Had a birthday party there, waited an hour for everyones drinks every round. It was a joke. Care less servers who add automatic gratity so they don't even try.
    Special Features:
    good for groups, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Not really the Sugar Factory yet?
    OpenTable Diner Since 2006
    Dined on 9/14/2014
    After we arrived and were seated, we were informed that the restaurant isn't officially open yet and is still undergoing renovations (it's in the ground level of an Ocean Drive hotel). The restaurant had dirty carpets, wobbly tables, uncomfortable seats, and a general unkemptness about the place that made me wonder if they were used to serving food in the daylight. The drinks looked like the Sugar Factory experience in Vegas, but the food was mediocre at best, which was hugely disappointing, especially since we went to celebrate a birthday. It wasn't bad, but it didn't have much flavor and certainly was not what we expected, having loved our experience at the Sugar Factory in Vegas. It was what I'd expect from a diner.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Bday
    LovelyL
    Dined on 9/10/2014
    Good place for a group but it would be nice if birthday was acknowledged
    Special Features:
    fit for foodies, good for groups, hot spot, late-night find, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Tee305
    Not2happy
    Dined on 9/7/2014
    Was too happy with the food. The drinks priced little to high and you can't even keep your glasses. If the signature drinks are gonna be so high they should have the glasses as gifts.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2014
    Dined on 9/5/2014
    drinks take forever, food takes even longer. weekend hot spot maybe thats why.
    Special Features:
    good for groups, hot spot, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Food
    OpenTable Diner Since 2014
    Dined on 9/5/2014
    Need to work on food portions it is too small especially the appetizers they were good but not worth the money
    Special Features:
    good for groups, great for outdoor dining, late-night find, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Beautiful and Different
    Ladybug
    Dined on 9/5/2014
    I've been to the Sugar Factory in Vegas the one in Miami was no comparison. Though I did enjoy the service and the atmosphere the food was just ok. We both had breakfast food. The food looked amazing but did not taste as amazing. Don't get me wrong it's a fun place, service was great and food was ok. I would visit again just not for breakfast.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, kid-friendly, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • like this place
    msfoodie2u
    Dined on 8/31/2014
    Food was great drinks very pricey but overall a good experience
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Not what I expected...
    Anonymous
    Dined on 8/31/2014
    Came here excited to try a restaurant that I had originally tried in Vegas, and was extremely disappointed. For the prices, the restaurant looks completely run down and the food is nothing out of this world. I will most likely not return.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Sweatbox
    Margarita
    Dined on 8/30/2014
    The service was terrible, the wait was horrible, the food wasn't that good and very expensive, the atmosphere was ugly and very very hot. For the money I was paying I felt like I was at a one star restaurant if I wanted that I would have gone to Taco Bell.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Not like Sugar Factory Brand
    OpenTable Diner Since 2014
    Dined on 8/30/2014
    1st, the goblets are awesome! 2nd, the food was OK. Everything else was mediocre. The restaurant is plain a no air conditioning. It does not have the Sugar Factory Shop/Brand present. It was empty yet the food took ling. The biggest factor in making the experience bad, was the poor service. Our waiter kept coming back and forth, instead on taking everyone's drinks, then appetizers, then entrees. He voluntarily promised a round of shots and could not deliver. He tried too hard and not trying at all. There was a service charged and when inquired about it he got defensive, irate, and unprofessional. Never was the bill disputed. Two of the guest just needed explanation.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Funky Drinks & Decent Food
    foodiefreak
    Dined on 8/29/2014
    I wouldn't go here for the food...not that it was terrible! Everyone in our group was perfectly content with their meals! We were a group of girls hosting a bachelorette dinner, and I mostly decided to take us all there for the fun, sweet drinks! I personally had the gummi worm goblet, and I thoroughly enjoyed it. I waiter, Pedro, was awesome, and very attractive! He was perfect for our table :) The bartenders were great, and sent us over some shots for the group. We all had a blast at this restaurant! We did not try it for brunch, but the food on the menu for brunch/breakfast may have been a bit more interesting and tasty than the dinner items!
    Special Features:
    good for groups, great for brunch, great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • girls trip
    juicyj80
    Dined on 8/29/2014
    Thought we had try this place out . Thoughts was wrong very nasty even the drinks
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Drinkd
    Rosey
    Dined on 8/23/2014
    Food was good, grilled chicken was kind of plain but still good. Also, the goblets are good but very pricy
    Special Features:
    great for brunch, great for outdoor dining, special occasion, late-night find, scenic view, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Vacation Spots
    WinnieT
    Dined on 8/23/2014
    the sweetest treats with good selections at the south beach Miami!
    Special Features:
    good for groups, great for outdoor dining, special occasion, late-night find, scenic view, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • :)
    Halo28
    Dined on 8/23/2014
    The food was very good and I was happy with our waiter Dino. The only problem I had was that it was hot inside the restaurant and they ran out of ice.
    Special Features:
    great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Nice hostess, terrible wait staff
    Foodie5
    Dined on 8/19/2014
    Initially, the hostess was very nice, warm, and welcoming. It was a great start to our meal as she sat us in a great outdoor seat with a view. After that, the service drastically declined. Our waiter was non existent; disappeared for quite a while after giving us our menus, I needed ketchup and he was no where to be found. Lastly, it took us 30 minutes to get our check. He was quite honestly one of the worst waiters I've ever had.
    Special Features:
    good for groups, great for outdoor dining, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Nice Drinks
    SpontaneousHart
    Dined on 8/17/2014
    The drinks and food was nice but the service was less than desirable.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • What's up with FOOD??
    OpenTable Diner Since 2013
    Dined on 8/16/2014
    Sugar Factory SOBE Miami has a great location, Nice outdoor patio, Art deco style, Good Service and Energetic Music on Saturday nights! The only imperction though is the FOOD quality!! We started with their Spinich Artichoke Dip.. (Oh My?) Not the best we have tasted, and the bread to go with it was like 4 pieces? (Very Low Servings)!! Their Popcorn shrimp appetizer(is more like a breaded shrimp cocktail) Seriously? Then comes the white chocolate martinis (very light, not chilled enough & lacking a bit more liquor twist) The steaks (DONT ORDER THEM).. meat was simply not seasoned or flavored nicely at all! You guys need to step up the FOOD!! ONly recommend as a drinking spot, to people watch.
    Special Features:
    late-night find, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • dinner and drinks
    southbeach
    Dined on 8/13/2014
    I over all enjoyed it but there was a few things that could of been better a bit more attention form the waiters. I had to ask for a a CLEAN GLASS3 times cause some one kept bring us dirty ones . i don't think he's english was to good. any way food was exe lent The brushette was a bit pricy $9 for 4 slices of small bread nothing to serious there AT ALL but what brought us in was the drinks Which was VERY PRICey but it was entertaining But mainly it was the smoking drinks we love the most. it was different
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Excellent
    miami82014
    Dined on 8/9/2014
    amazing service. i ordered the house salad and didnt really like the salad dressing.. it was good just not my taste. the waitress quickly replaced it with french fries no hassle. amazing & fast serivice.. the rest of the meal was amazing !! definitely recommended !!
    Special Features:
    great for outdoor dining, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Sugar
    Dined on 8/8/2014
    Awesome place great experience but a little pricy but well worth it
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, great for outdoor dining, special occasion, great for lunch, scenic view, neighborhood gem, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Does not have the candy
    OpenTable Diner Since 2014
    Dined on 8/7/2014
    The only disappointment was that they did not have the candy section that you can buy.
    Special Features:
    good for groups, great for outdoor dining, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic