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Sino Restaurant & Lounge
Sino Restaurant & Lounge

Sino Restaurant & Lounge Details

  • Dining Style: Fine Dining
  • Website: http://www.sinorestaurant.com
  • Phone: (408) 247-8880
  • Hours of Operation: Lunch: Sunday - Saturday: 11:00am - 4:00pm Dinner: Sunday - Tuesday: 4:00pm - 11:00pm, Wednesday - Saturday: 4:00pm - 12:00am
  • Payment Options: AMEX, MasterCard, Visa
  • Cuisine: Chinese
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Counter Seating, Entertainment, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome (corkage fee applies), Private Room, Takeout, Wheelchair Access, Wine
  • Catering: For all inquiries regarding offsite catering please contact our Special Events Coordinator for details.
  • Private Party Facilities: Sino's chic, ultra-modern decor provides a unique experience for any type of occasion. Whether you are hosting a corporate event, wedding reception, or an intimate dinner party, let our staff take care of all the details. Sino can accommodate parties of 25 up to 100 people. Sino is also available for exclusive use to accommodate events up to 300 people. For all event inquiries , please contact the restaurant for details.
  • Private Party Contact: Linda Huynh, linda@straitsrestaurants.com, (408) 244-0516

Getting there

  • Cross Street: Stevens Creek Blvd.
  • Public Transit: VTA is available for our patrons use.
  • Parking: Hotel Parking
  • Parking Details: Free parking is available at many locations throughout Santana Row. During poor weather conditions Santana Row will provide mall goers with a complimentary loaner umbrella. Valet parking is also available one block from our location at the Hotel Valencia.
A word from Sino Restaurant & Lounge
Sino, the second endeavor of culinary artist Chris Yeo, was envisioned to entice the palette with the tradition of Dim Sum and the wonders of modern Chinese cuisine. Grand in scale, Sino offers an intimacy and sensuality that is unparalleled- from the warmth of the dining room adorned with billowing crimson curtains and layers of gossamer, to the plush and luxurious appointments of the lounge where comfort and beauty beckon you to stay a while.Continued
Awards voted by OpenTable diners
  • Diners' Choice WinnerHot Spot
  • Diners' Choice WinnerVibrant Bar Scene
Diner Reviews
  • "We made reservation for outdoor seating and got 5 minutes early. When they walked us to our table it was already taken. some passerby just saw the table open and sat down and ordered a drink. They asked if we would like to sit inside. I said no , we made reservation for outside. They put us in an empty inside outside patio and told us to wait ten minutes another table is opening! They made no effort of telling the guy that he has taken someone else's spot! 20 minutes later we decided to just eat where we were sitting since there was still no opening and our 8 month boy was happy playing on the sofa. Food was decent, but seriously the waitress and hostess should really have some communication, otherwise why bother with reservation."
    Dined on 7/4/2014
  • "Fun menu - Chinese favorites re-invented plus originals. We had Sangria (not what you'd expect at a "Chinese" place, but very good), seafood risotto (same), an excellent shrimp wonton soup, with large shrimp inside the wontons, among other things. The front of the restaurant is very loud, but we were seated in the back, and were able to converse."
    Dined on 6/28/2014
  • "Overall, the ambience of the place is good. There is mood setting lighting, nice decorations and good music. However, waiters tend to ignore customers who are seated for a long time. I had to keep waving the waiter over. It made the whole experience longer than planned. The food was fresh and creative. I would just come back for the food honestly, but service could get better. I do really like the fact that if you make a reservation it is help for you. That is a good thing. It shows that your reservation and your attendance is important."
    Dined on 6/26/2014
  • "I have eaten here once or twice before, but it has been a while. We went on a Saturday night and decided to wait for a table outside so we could people watch. Once seated, the service was VERY slow. The table next to us received and ate an entire crab before we got any service and even longer just to get water. The food was good, but blander then I had expected. The dim sum was better than the main meal items. If I go back again, it will most likely be only for dim sum and drinks. There are many other restaurants in Santana Row with better food and service. The atmosphere was great. Definitely geared toward a younger hip crowd. The music in the bar was good, but so loud you couldn't carry on a conversation without yelling."
    Dined on 6/21/2014
  • "Eaten at Sino many times, this however was the worst meal along with bad service. Dishes came to the table cold. No spoons to dish up our chicken lettuce wraps, cold shrimp, cold ribs. I guess when our food came up they just let it sit there. Our server did not even come back to check on us and the bus boy was the one who brought us our check. So very bad we will not go back and I could not recommend Sino to anyone anymore. So very sad to see this happen. No management was visible and it was apparent. Nothing worse than spending over $100 for a poor meal."
    Dined on 6/19/2014
  • "We made a business dinner reservation for 5 and ended up with 6, so were reseated and well taken care of. We trusted our waitress Emily to order for a family style meal and she did a great job."
    Dined on 6/17/2014
  • "We took our Dad out to dinner for Father's Day. I had reservations so after checking in they sat us down fairly fast. We ordered drinks, appetizers and main course all at the same time. It took them 35 minutes to bring our appetizers and 1hr 30 minutes to bring the main course from the time we ordered. Tables around us were empty and it didn't see busy. We had our waitress check up on the food several times but she kept saying she has asked the guys back there and they are working on it... I am not sure what that meant. Anyways it turned beautiful night in to a horrible waiting game... Will not be ever returning to the restraurant. Do not take your loved ones to Sino's for special events."
    Dined on 6/15/2014
  • "I hate to give a bad review. I know how hard servers work. We were a party of 7, ordered dim sum off the checklist menu. Saw very little of our server. Requested drinks mid-meal, which seemed to take 20 minutes (maybe the bar was slow?). Requested ice for the tepid glasses of water, that took a very long time (requested twice, perhaps the food runner or busboy that we asked it for forgot, we had to ask twice. Ditto with a request for soy sauce on the table. food was very slow to come out, but when we were done eating, a busboy came out and was grabbing plates so quickly, that a few of us had chopsticks and silverware dropped in our laps (a few too many red bulls on his shift?). Been to Sino before, usually nice. Maybe an off day."
    Dined on 6/15/2014
  • "We ordered dim-sum, spicy chicken, eggplant and shrimp. The dim-sum was good, but the rest was nothing special. The chicken and shrimp seemed to have been sitting a while as they were not very (heat) hot. Overall not a great experience."
    Dined on 6/14/2014
  • "Our waitress was OUTSTANDING!!! Smart, attractive, personable, fun, one of the best we've ever had!!! The food came out very slowly, but that wasn't her fault. The music is way too loud, esp. in the front and around the bar. I would never go back to the bar area for that reason. Who thinks loud music attracts people??? People go to a restaurant to have a conversation not to be screaming at each other. We no longer go to any restaurant where we have trouble talking and hearing."
    Dined on 6/14/2014
  • "This was my first time here. We had reservations. They sat us at a low table w/ high chairs. Needless to say it was hard to get in & out. It took 35 min from the time we sat down to receive service from the waitress. We just wanted water & recommendations. We got water, but add 20 min before she came back to ask if we wanted to start out with drinks. We ordered drinks & she left before we could order our food. She helped other tables who sat after us, but got their food before us, sped past us until I politely raised my voice to ask for assistance. When we finally ordered food we were both STARVING! We had been there over an hour+ already. When the food finally came, it was delicious and fresh. I just wish the service was better!"
    Dined on 6/11/2014
  • "The food is always delicious at Sino - although the portion sizes have decreased. But the service was v v poor! It took AGES to get our order and we had to keep reminding our server to get our drinks! That too on a Tues night when things are slow!"
    Dined on 6/10/2014
  • "After we were seated, for about 20-25 mins, no one came to even offer us water. My wife had to get up and ask a waiter to come to our table. After that, the service was prompt. We've been here before and never seen anything bizarre like this. We came here for lunch."
    Dined on 6/7/2014
  • "The food is unique, ample, and flavorful! The service is hit and miss. Even if they have open tables and offer them to the people in front of you, they may tell you that there is a 40 minute wait. The only way I've found to get around this is to make a reservation at Open Table. The waitress are variable too. Sometimes you get one that is very attentive and sometimes they will ignore you, not bring you silverware before your food arrives, or not bring you sweetener with your tea, etc. We would probably eat here a lot more often if it wasn't for the service staff. We eat out at Santana Row at least 4-5 times per week. We used to eat at Sino 2-3 times per week, but this past year we may eat here 1-2 times per month."
    Dined on 6/5/2014
  • "The service was very slow and our place settings were not properly taken care of. We got our dishes without serving utensils and our waitress disappeared for about 20 minutes. We had to flag down bus boys on at least three occasions to ask for silverware, clean plates, rice, water, new drinks, order food, etc. The food is usually much tastier from my past experiences. We ordered the Tangerine Beef and it was so tough we could barely chew through it and it was almost inedible. The Kumquat Chicken was very greasy. The Chicken Lolipops, Crabcakes and Fried Rice were really good. "
    Dined on 5/29/2014
  • "We've been going here for years and enjoying the Asian fusion dishes. They just changed their drink list again, and the Triad was awesome. Our standard favorite dishes are salt and pepper (anything) and the Hong Kong crispy noodle. It's very loud, so not a place to take someone if you want to be able to talk without shouting."
    Dined on 5/24/2014
  • "If you like places that are live and full of energy, this is the place to go. (Not so much a romantic getaway spot.... as is the case for most restaurants on Santana Row). We ordered the Kung Pao Chicken "Lollipops"... not what we were expecting but oh so good!! To go with that we also ordered the "Char Siu Chilean sea bass. Very different. It was essentially fish cooked with char siu marinade. Again, not what we were expecting but good nonetheless. Finally, a plate of Hong Kong Crispy noodles. Excellent flavor. Would order all again but there's so many other enticing items on the menu, it'll be a while before we get those again. Service was good. Overall: B+ (a few points off for the long wait between dishes due to a banquet in back.)"
    Dined on 5/14/2014
  • "I loved your waitstaff and your ambiance. The food was wonderful as always. The servers paid very good attention to the mothers in our group and made sure that we had plenty of food and drink. It was a very celebratory enviornment for sure."
    Dined on 5/11/2014
  • "This is the best Chinese restaurant ever! The fabulous dim sums make it a unique and special dining adventure. Being at Santana Row is another great advantage! For older people, I suggest eating outside or at an off time as it is a vibrant, loud place for young people inside."
    Dined on 5/11/2014
  • "We enjoyed our dinner and will definitely return. "
    Dined on 5/10/2014
  • "Went there for early Mother's Day lunch for our party of 8. Food arrived at various times...not consistent or made sense at all. Our appetizers and my nephew's arrived last after several reminders to the waitress. Food was rather pricey for the amount of food that you actually receive. Waitress was extremely nice. Fun atmosphere. But I wouldn't recommend this place for lunch at all unless you are interested in only appetizers and drinks."
    Dined on 5/10/2014
  • "Stino serves good food and has a lively environment. I will add that the service was not what i expected for a restaurant of that level. Service was nice but not great.. "
    Dined on 5/9/2014
  • "Great food, best device I have had in quite a while. Especially liked the apps."
    Dined on 5/9/2014
  • "Arrived a few minutes late due to traffic, called up however ahead of time and got a bit of a snotty response. Arrived and then was told its best for me to wait for my guests at the bar ( still trying to figure then the stress ). Food was great - good spread of asian cuisine. Location a little loud and noisy for a 'dinner' - but a great bar/bar snacks vibe if that's what you are after. Service in between meals was ok though a little pushy. In general : would I be back...yes....with different expectations of the night."
    Dined on 5/8/2014
  • "I took my coworkers out for happy hour to celebrate their birthdays. When I received the bill I was shocked at how high it was. Our reservation was for 6:15 and We were there for happy hour. The waiter explained that the happy hour didn't appy to outside seating and it was first come first serve! Nobody explained this to us! The place was packed and we waited 20minutes for the waiter to finally come by. I paid too much! I regret my visit. I didn't have enough to tip the waiter, and didn't feel he deserved it, my coworker tipped him anyway because she didnt feel right,and caused some resentment between us. So I paid way too much and made a bad impression!!"
    Dined on 5/2/2014
  • "The alcoholic beverages were not good at all, I usually come here a lot but this time was different. "
    Dined on 5/1/2014
  • "The food was very flavorful! The ambiance was nice too. We sat in the back of the restaurant where you could still hear the music and it was nice. It was our first time on Santana Row and my husband and I will be returning to do some shopping. Overall, we had a great time at the restaurant and will be returning."
    Dined on 4/25/2014
  • "We love the food at sino. This place great to have get together or special occassion. The lobster potstickers are my favorite. I recommended this place for great food and company. "
    Dined on 4/25/2014
  • "Food was cold and the restaurant was loud. The waiter was polite and helpful, which was the only nice thing about the place."
    Dined on 4/19/2014
  • "Wonderful Experience! The food was really good and the staff was on top of everything."
    Dined on 4/19/2014
  • "Anne our server was exceptional. Best service we have ever had. Food was brought out quickly and tasted out of this world. Also one of the managers Justin took the time to stop and ask about our experience to make sure everything was perfect. Make sure you try and get Anne as your server."
    Dined on 4/18/2014
  • "Service was slow for dim sum, not sure if it was the kitchen or servers. We went for lunch, spend over half hour before we got food. Once we got our dumplings we had to wait for the sauces, who can eat dim sum without dipping sauce? My 88 yrs young Aunt went there and left before they even ate because she said the manager Paid more attention to the Caucasian customers, she felt snubbed. Maybe the night scene is better."
    Dined on 4/18/2014
  • "Pros: Food was great; no complaints there. Cons: I didn't have a fork. Asked for it twice. Ordered crab cakes? Never showed up...."
    Dined on 4/14/2014
  • "The food is not bad, once it arrives....and more importantly when someone takes an order. Terrible service. Had heard real good things about the restaurant. Big disappointment. Would definitely not go again."
    Dined on 4/5/2014
  • "Great food, hip ambiance. A bit pricey, but typical for the location."
    Dined on 4/5/2014
  • "Sino has great food and a cool vibe but the food was sent out SO fast. We sat down, ordered and food came right away. We were still eating our apps when the main course arrived. People want to enjoy the food and converse. However, the food was fantastic as always and we do love coming here. We will certainly be back!"
    Dined on 3/22/2014
  • "Went on a Friday, service was slow. Food was bland and music was too loud. Not a fan"
    Dined on 3/21/2014
  • "Great Dim Sum. For a entrée I recommend the firecracker chicken."
    Dined on 3/21/2014
  • "I have to admit, the food reminded me of delicious take out chinese food, except served on a fancy plate. So i guess the experience would be worth it if i didnt have access to panda express or marina foods but since i do, it wasnt exactly worth it for me. Also, the noise level was really loud. Didnt understand how people could go on a date there since i could barely hear myself talking. On a positive note, the waiters were really nice and the bathrooms were designed to be really fancy as well. Not sure how much that matters to you at a restaurant though. It was clean which is definitely a plus."
    Dined on 2/28/2014
  • "Host is very slow in sitting us at our table. Had to wait for 30 min eventhough with reservation and restaurant was pretty empty at the time."
    Dined on 2/23/2014