BLU - Restaurant & Lounge

BLU - Restaurant & Lounge reviews from people who’ve dined at this restaurant. Based on recent rating.

1. MB

   MsBear

   Houston10 reviews

   3.0

   Dined on June 13, 2015

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 1

   Definitely not what it used to be. And that's very disappointing. I made reservations for 7 and there wasn't even a hostess stand. I had to go to the bar and she told me I could seat myself. Lovely. I hate that it's gone downhill. It's a great location, but they just haven't taken much care of it.
   

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2. AS

   AmandaS VIP

   Chicago3 reviews

   1.0

   Dined on May 2, 2015

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The menu was very disappointing. Very few choices and they didn't seem to fit together. Almost nothing to order from appetizers even though they other reviews talked about "tapas." The waiter was awkward and took our dumpling tray while we were still eating so we couldn't use the sauces, but they were pretty pathetic tasteless sauces anyway so it wasn't much of a loss. He also took our drinks before we finished them. Overall, very disappointed. We decided not to order dinner since there were such limited options and left after appetizers and half of our drinks.
   

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3. O

   Oro1 VIP

   Atlanta277 reviews

   4.0

   Dined on February 14, 2015

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   At $39 per person, the Valentine's prix fix provided a good value. Not only was the price right but the food was good as a well. The meatball lollipop appetizer was our favorite. The baked lobster tail tree was great as well. Fried coconut ice cream dessert was just okay ---won't have that again next time.
   

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4. RC

   RobertC

   Houston1 review

   2.0

   Dined on February 8, 2015

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Host staff had very poor knowledge of restaurant operation. Because of bad planning had to be seated outside when the reservation had been for inside. Because of delays in seating our food order put in at 9:34 PM was returned saying the kitchen closes at 9:30 PM. After discussing with the manager (or assistant manager?) who had a very bad attitude the food order was finally accepted. No specialty cocktails (a Martini) served after 10 PM. Server was professional and polite, but overall quite poorly managed with poor focus on customer service.
   

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5. MB

   MsBear

   Houston10 reviews

   3.0

   Dined on November 23, 2014

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Our server must have been new because she was ot very knowledgeable of the menu at all. No biggie. Food was ok. It used to be so much better. Perhaps a change in chefs or owners? Always a great spot to grab a drink at. Day or night. The view, accompanied with a nice breeze makes this place enjoyable on a warm day. Beware of cigarette smokers if you enjoy sitting outside. The City of Sugar Land hasn't banned smoking, so bear in mind if you choose to eat on the patio. When the band is there, it's even better. Hopefully the food gets back to being as good as it used to be.
   

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6. TP

   TotallyPhuct

   Houston1 review

   2.0

   Dined on November 23, 2014

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Arrived on a rainy Saturday evening at 7pm. Restaurant was barren. In spite of this the hostess seated us smack-dab in the centre of the restaurant. Considering it was evening dinner hour, the music was blaring to the point we had difficulty hearing each other across our table (no, we're not old either). We asked for the music to be turned down a bit, it barely was reduced. The night had a chill in it because of the rain and wind, yet the roll doors were fully open making it occasionally uncomfortable. It was so cold even our waitress was wearing a heavy winter jacket while working! Our waitress was obviously very inexperienced and timid and could barely be heard over the music. Though she was very sweet, she clearly was not confident on what to do or when. Having waited tables all through university I had no problem with her service (and I tipped her very well as a result), since she was clearly trying. We ordered our drinks, which seemed to take a very long time considering we were the only patrons. Our drinks arrived and we ordered appetizers (chicken pot stickers). The pot stickers were excellent, however the waitress didn't solicit our entree orders when she brought the appetizer (as she should have). My wife ordered a Jack the Ripper, which was very weak. Our main meal arrived and it was hot and well presented. Again, the waitress didn't know that the appetizer dishes should have been cleared beforehand and simply placed our plates on top of our appetizer dishes. The main courses were excellent, and portions were of a good size (not too much, not too little). We ordered margaritas, which were also weak. After finishing our main, we decided to leave and our cheque arrived quickly. Overall, the food was good, but not worth what I paid (total bill was ~$120 before tip). The staff didn't seem to be aware of the customers' needs based on the windows being open on a cold night, and the music blaring during the dinner hour. There are better restaurants,Won't return.
   

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7. s

   saint

   Houston11 reviews

   4.0

   Dined on August 28, 2014

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thai - Fusion. If you like Thai-favorite, then it will be a great choice for you. Valuable and delicious appetizer & entrees. reason for 4 stars instead 5 stars is the cocktail, they can do better . You can't taste the favor at all, for mojito, you can't taste the mint at all.
   

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8. DM

   DiningMom

   Houston4 reviews

   2.0

   Dined on August 14, 2014

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   There were 4 of us reserved for an early hour seat-down dinner at a best Asian American restaurant in Sugar Land, that's what we thought. Unexpectedly, there was a crowd of standing guests at the bar that kept growing larger to over 70 people. Our table was knocked over twice and was moved twice when they spilled drinks on it. We wanted to leave but it's too late to reserve for other fine dining restaurant to fit our plan. We decided to stay for their great food. The crispy fish was great, but it was small, half size of what we had, for $28. The manager kept saying sorry to us due to the long wait and the disrespectful and bad manner crowd. Though it was nice of him to compensate us with free desert. It was fair enough!
   

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9. OT

   OpenTable Diner

   Houston12 reviews

   2.0

   Dined on August 10, 2014

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 5

   The 3 cheese omelette's presentation was good but the cheese were all clumped up inside. I picked this restaurant among the ones that were available for the Restaurant Week lunch and the website didn't say that Blu doesn't offer it on Sundays and so we were blindsided by that trick.
   

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10. WD

    WineDine69

    Houston28 reviews

    3.0

    Dined on August 10, 2014

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    It was nice and easy place to have Brunch - food was pretty good, service a bit slow but overall nice especially due to the live music that they offer.
    

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