Morton's The Steakhouse - San Jose

Morton's The Steakhouse - San Jose reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Dan

   Minneapolis1 review

   1.0

   Dined on April 16, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Waited 25 minutes to receive our drinks, we put our appetizer order in and waited another 45 minutes and then had to wait another hour for our meal and the sides that we ordered did not come out at the same time. The worst experience I’ve ever had at a Morton’s. Typically it is a good experience but not the night we ate. Waitress did apologize over 20 times.
   

   Is this helpful?

2. C

   Cindy VIP

   Los Angeles6 reviews

   2.0

   Dined on April 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   Morton’s is a classic staple, and the steak lived up to expectations—cooked well and full of flavor. However, the service was disappointing. The wait staff disappeared on us for long stretches, it took quite a while to get our drinks, and the dessert (Molten lava cake) was mediocre at best. Not worth waiting 30 minutes for. Definitely not the level of experience you'd expect from a place with Morton’s reputation.
   

   Is this helpful?

3. N

   Nilkanth

   Unspecified1 review

   3.0

   Dined on April 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Hi, I wanted to share some feedback regarding our recent dinner with the customer. Unfortunately, the experience felt rushed — we were still enjoying our steaks when the team began clearing plates, and the same happened during dessert. The customer and I were disappointed that we couldn’t finish our meals before the plates were taken. It’s important to us that our guests feel relaxed and valued, especially during hosted meals. I’d appreciate it if we could ensure more attentive pacing in the future. Thank you for understanding.
   

   Morton's The Steakhouse - San JoseResponded on April 16, 2025

   Thank you for your feedback, Nilkanth. We sincerely appreciate you sharing and will be sure that it is relayed and addressed by our team.
   

   Is this helpful?

4. A

   Allyson

   Central Coast2 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food , service and ambiance. We'll be back!
   

   Is this helpful?

5. M

   Michael

   San Francisco2 reviews

   1.0

   Dined on April 13, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   When we first sat down the table cloth and the glasses on the table were dirty. I will not return to this restaurant again.
   

   Is this helpful?

6. S

   Shelley

   San Francisco8 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always nice and reasonably priced. Steak was superb
   

   Is this helpful?

7. V

   Valerie VIP

   San Francisco11 reviews

   2.0

   Dined on April 6, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   The restaurant was extremely loud. The table had wheels so it was moving everywhere. It had a cushion on the table top so your cup a glass did not sit right so I felt like I was holding my cup all night. Not kid friendly or family, friendly no kid menu definitely will not come again.
   

   Is this helpful?

8. J

   Joseph VIP

   Palm Springs2 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Morton’s never misses. The Cajun ribeye is hands-down the best thing I’ve ever eaten—perfectly seasoned, incredibly flavorful, and cooked to perfection every time. Beyond the food, it’s the people that make this place special. Everyone is warm, welcoming, and professional. Tonight, we had Jenny, and she was phenomenal. She was attentive, friendly, and made the whole night even better. Morton’s continues to set the gold standard.
   

   Is this helpful?

9. M

   Matt

   Atlanta16 reviews

   2.0

   Dined on April 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Steak just wasn’t good - seemed gristly for the price and onion rings were fresh from the freezer bag. I had higher expectations, but quality of food reminded me of a Ryan’s or Western Sizzlin’ steakhouse back in the day.
   

   Is this helpful?

10. S

    Steve VIP

    Sacramento3 reviews

    5.0

    Dined on March 31, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and great service for my son’s birthday.
    

    Is this helpful?