Cupola Pizzeria - Permanently Closed

Cupola Pizzeria - Permanently Closed reviews from people who’ve dined at this restaurant. Based on recent rating.

1. SS

   SSbizlunch

   San Francisco3 reviews

   3.0

   Dined on February 21, 2016

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The pizza was very good and so was the pasta dishes. However, the service was very poor and the waitress made mistakes on our order and never even bother to check if the food was good.
   

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2. L

   Lihue1k VIP

   San Joaquin23 reviews

   4.0

   Dined on February 15, 2016

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   I've been here before and went back knowing they offer a bit of solitude in the Union Square area. A business lunch with two colleagues, service was excellent even when one arrived quite a bit late. Menu a bit limited, but the different dishes we ordered were all quite good. The Caesar salad was one of the best I've ever had. My only gripe was that they were using only one small corner of the seating area with all guests crammed in shoulder to shoulder. It would have been nice to spread out a bit. Will undoubtedly return.
   

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3. OT

   OpenTable Diner

   San Francisco10 reviews

   3.0

   Dined on February 3, 2016

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Not too happy with carbonara spaghetti - sticky - raw egg on top - generous with bacon but not a good dish overall. Wait staff was good .
   

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4. MK

   MikeKap VIP

   San Francisco34 reviews

   3.0

   Dined on January 3, 2016

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   My wife and I had lunch at Cupola while shopping at the mall. Nice environment, good choice of salads and pizzas. We really enjoyed the margherita pizza and the dome salad, as well as the flavored Italian sodas. My only complaint is the service - our waitress absolutely disappeared before we finished and we could not find to request our check and pay for lunch. After waiting more than 10 minutes, we finally flagged down the manager who was able to take care of it.
   

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5. OT

   OpenTable Diner

   San Francisco4 reviews

   2.0

   Dined on January 3, 2016

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   I haven't been here for a few years and I'm saddened to see the quality and service at such a low level. When I first ate here a few years ago, I was impressed by the quality of "mall" food. The food this time wasn't bad per se, the margherita pizza was actually pretty good, but the quality of service was so terrible that it dragged the whole experience down to food court level. I hope they do not train their waiters to ask if people want their check when they are obviously not done... if they want to leave the check, just say, "i'll leave this here, but no rush" then at least I believe them. But if you are passive aggressively rushing your table then by all means do not fail to deliver on a requested extra glass three times -- requested of 3 different people. I don't mind having as many people as you want to service your table, but you better make sure that the service is impeccable. Also, don't pretend that you aren't rushing your table and then serve the 2nd course and main almost as soon as you serve your first course... Either do not pretend to be an upscale restaurant and charge less than $50 for a dinner without drinks, or make a little effort to train your service people better. I wanted something a little more special, Cupola did not deliver.
   

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6. M

   Maiko

   San Francisco2 reviews

   3.0

   Dined on December 30, 2015

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I picked the restaurant to have pizza and red wine with my mom. I liked its location and the interior of the restaurant. We ordered warm pulled-to-order mozzarella, couple dome salad and margherita, as well as red wine. We loved the salad! However, about the mozzarella, we thought that it was smaller and thinner than we expected, and the taste was kind of plain. Anyway, thank you for the nice dinner! We enjoyed the tasty wine and pizza at that night!
   

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7. WN

   WineNdine

   San Francisco9 reviews

   2.0

   Dined on December 28, 2015

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Food was fair. We had an assortment of pizzas which were all good. We had polenta fries which were way too salty, and charred calamari which we would have preferred fried. Service was definitely lacking from the moment our group of 8 sat down. We ordered a bottle of Barbera wine and originally they mistook our order and brought a single glass of wine. When we informed them of the error, they returned the glass to the bar, at which we spied the bartender downing the whole as in two large gulps! When the bottle finally arrived, the waiter didn't know how to use the bottle opener! It was early for dinner so service should not have been an issue as not as many diners. There seemed confusion on who would be our server to begin with. Luckily we advised them we were on a time limit and asked that all food be brought at same time, which they complied with. All in all it was disappointing. There are many other choices of places we could go and probably will do so in future.
   

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8. PJ

   PJDiva VIP

   San Francisco324 reviews

   5.0

   Dined on December 23, 2015

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Their kale salad is one of our favorites. The mixture of baby kale with pistachios and currants add the texture and a little sweetness but it's the citrus that makes the salad for us. Their pizzas are great too!
   

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9. OT

   OpenTable Diner VIP

   Washington DC2 reviews

   2.0

   Dined on December 20, 2015

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   The expectation of dining with friends was heightened by the delightful atmosphere, and then reality. Service was not bad, it was ok. The mushrooms were from a can, which took away from a very good pizza dough. The Latté was cold, yes cold, disappointingly cold! The second one was slightly warm, and once again disappointing. Then the server got mad as she explained that lattes are always cold. I may have even rated this place too high. I can't wait to I not go back here.
   

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10. d

    dvnone VIP

    Los Angeles132 reviews

    5.0

    Dined on November 29, 2015

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Cupola is my favorite place to dine when I'm at the Westfield Shopping Center. I love the pizza. The thin crust is crispy and chewy at the same time. Go for the Brussel sprouts which is seasonal. The poached eggs on top gives them a silky texture.
    

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