Hakata Tonton

Hakata Tonton reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   New York City2 reviews

   5.0

   Dined on October 11, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the pig feet hot pot! Other hot dishes are also amazing
   

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2. CT

   ChristinaT

   New York City3 reviews

   5.0

   Dined on September 30, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic, I am going to come here every time I visit NYC!
   

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3. OT

   OpenTable Diner

   New York City3 reviews

   5.0

   Dined on September 24, 2019

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food is good as usual.
   

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4. C

   Chuchu

   New York City3 reviews

   4.0

   Dined on September 22, 2019

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   we enjoyed hot pot with white soup called Motsunabe in japan. It was really good ! we ate all‼️ I love Yuzu kosho also that is best,
   

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5. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on September 20, 2019

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   The service this time is significantly worse than all previous times I went (last time was ~4 months ago). No one offered to help or explain how the hot pot works at all. When we asked if they could help, they were like “read the instructions”.
   

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6. TJ

   TimJW

   New York City2 reviews

   1.0

   Dined on September 11, 2019

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 2

   Was poorly greeted by aggressive who with any empty room wanted to send us to other location then tried to seat us in a tight corner. So disappointed after previous visits that were great! Food quality has changed-after being deemed our favorite we do not plan on returning
   

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7. OT

   OpenTable Diner

   San Francisco1 review

   3.0

   Dined on September 9, 2019

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Ambience and food presentation could be better. Everything else was good.
   

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8. m

   misslee

   New York City2 reviews

   4.0

   Dined on September 7, 2019

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was excellent as usual. Only comment is about the really small portion of intestine in our motsunabe. There were a couple of whole, fatty pieces, but the rest were broken, small ones. Otherwise the dish was delicious, but didn't feel like we got our money's worth. Would still come back though because I love the broth.
   

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9. YY

   YuanY

   New York City2 reviews

   4.0

   Dined on September 6, 2019

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   NOT AS GREAT AS IT USED TO BE. STILL GOOD. Still is a good place to good if you are looking for Hakata style hotpot I've been dining here for the past ~5 yrs. There are a few noticeable changes that concern me. 1. Food portion is getting smaller. I'm fine with raising the price since price of everything else is pumping, but not the same price but reduced portion. And it's noticeable. I'll put some comparison pictures here when I find them. 2. Favor changed. Taste is not as strong as it used to be. Also, not as it traditionally should be. Maybe someone complains about it being too salty? but come on, it's the way it should be. Please have the option on the menu to choose the traditional way or the plain way. 3. Service is changing. It's a busy restaurant, gets fully booked every day. Before, all the staff is nice and super-efficient(to a point where I really wanna tip them when they don't take tips). Lately, there is a rush feeling. Feels like they are rushing you out. Took plates away or started to change things on the table without asking or at least notice. First time got soup on my shirt while they were cooking noodles. ALSO, NO MORE SUGARS when leaving. 4. Seating. It's getting more crowded. One of the staff asked the customer who sit right next to me to move her seat because staffs can't walk in between. Seems to be normal, but the lady was already in a very tight position. Instead, think about seating, please. Plus, my seat got hit twice by staffs. Don't get me wrong. This is a very good restaurant. And one of the few places in NYC where you can get authentic Hakata regional hotpot. My go-to place when I'm in the area. Wish all the best.
   

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10. HJ

    HaoJ

    New York City3 reviews

    5.0

    Dined on September 1, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    It's my first time here. They got very delicious authentic Japanese food! The servers are very friendly.
    

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