Ruth's Chris Steak House - Centennial Park

Ruth's Chris Steak House - Centennial Park reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Derrick

   Atlanta1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   The food was not up to the standard that I recall from my last visit to Ruth Chris a couple years ago the ribeye was cook to tough after we clearly ask for it to be cook medium and the lobster Mac and cheese side was not prepared with no care or even look presentable. The service provided by Dontivate was 5 stars tho he try his best to make our experience better but the food was a turn off.
   

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2. R

   Randall

   Jacksonville1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was AMAZING! I love the Ruth’s Chop salad and sweet potato casserole. The ribeye was cooked perfectly. The service was fantastic. Our waiter was very pleasant and attentive.
   

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3. K

   Kevin

   Las Vegas11 reviews

   4.0

   Dined on April 29, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We usually go here before concerts and it’s a great experience. It was good this time too but the reception and seating for a reservation was slightly perturbing. Maybe it’s me, but when you have a reservation and you still have to wait 10 minutes when the restaurant is not even that full or busy. Idk. The filets were under cooked this evening for some reason. I got mine med rare and it was more rare. My date got hers med and was med rare. They were still delicious and I would rather it be under cooked vs over cooked. Other than that our server Kimberly was awesome!!!. The team assisting her was not though. We both asked for water and never got it until after our other drinks arrived and a second time. When served our au gratin, we asked for a spoon to scoop and serve vs our forks to the young man and he just never came back. It’s the little things you know.
   

   Ruth's Chris Steak House - Centennial ParkResponded on April 30, 2025

   Thanks for visiting us, Kevin! We're glad to hear that you usually enjoy your visits to Ruth's Chris before concerts. However, we apologize for the wait and the seating issue you faced. We understand how this can be frustrating, and we appreciate your patience. Additionally, your comments about the filets being undercooked have been noted and will be shared with our culinary team for improvement in the future. But we're glad you found your server Kimberly to be awesome, though it seems she was not offered the support she should have been by the rest of the team. We hope to provide a better experience on your next visit and earn that 5th star back. Please don't hesitate to reach out directly if I can help! Megan Cromwell, Director of Guest Relations (864) 248-1723
   

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4. D

   David

   Dallas1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent as usual.. I’d like to acknowledge Dawn, our server… FANTASTIC!!!!!!
   

   Ruth's Chris Steak House - Centennial ParkResponded on April 30, 2025

   Thanks for visiting us, David! We're thrilled to hear that you enjoyed your meal and found our service fantastic. It's always a pleasure to know that our team made your visit enjoyable, and we will be sure to share your feedback with Dawn. We look forward to serving you again soon at Ruth's Chris Centennial Park! Megan Cromwell, Director of Guest Relations
   

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5. S

   Shaun VIP

   Charleston42 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a great experience. The sea bass and filet were tremendous! We will be back soon!
   

   Ruth's Chris Steak House - Centennial ParkResponded on April 30, 2025

   Thanks for visiting us, Shaun! We're thrilled to hear that you had a great experience! It's fantastic to know that you enjoyed our sea bass and filet. We're looking forward to your next visit and promise to keep up the good work. Thanks again for your kind words! Megan Cromwell, Director of Guest Relations
   

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6. D

   Deandra

   Atlanta1 review

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The main issue is getting inside because you have to Buzz INN. Saturday at 7:44 there's a Caucasian lady at the hotel desk, I Buzz and we wait, now there's only one guy she Dealing With, So I Buzz Again And Get Nothing. I tell my Family let's walk around and you still have to Buzz Inn but it be people in and out on the side of building so that's how we get Inn. This Lady Need To Find Another Job.
   

   Ruth's Chris Steak House - Centennial ParkResponded on April 30, 2025

   Thanks for visiting us, Deandra. We're sorry to hear about your experience with the entrance into the hotel. We understand how frustrating it can be to wait for service, especially when you're trying to enjoy your meal. We appreciate your patience and apologize for any inconvenience caused. We'll be sure to share your feedback with the management at the Embassy Suites so they can address it with their front desk team. But we are glad to hear that you enjoyed the food and found value in your visit overall! We hope to have the opportunity to serve you again in the future, but feel free to reach out to me directly if there is anything further I can do to help. Megan Cromwell, Director of Guest Relations (864) 248-1723
   

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7. A

   Ann

   Atlanta3 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   KP was an awesome waiter. He made the experience worth driving to it.
   

   Ruth's Chris Steak House - Centennial ParkResponded on April 30, 2025

   Thanks for visiting, Ann! We're thrilled to hear that you had an enjoyable experience with us. It's fantastic to know that KP and our team made your visit worth the drive. We're also glad to hear that you found our food and service to be top-notch. We look forward to serving you again on your next visit! Megan Cromwell, Director of Guest Relations
   

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8. M

   Mary

   Greater Boston6 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Paris greeted us as we entered the restaurant. She was very friendly and took us immediately to our table. Our waiter, JP, did a fantastic job! He took our orders and double checked to make sure that it was correct. The food arrived quickly. We both had the harvest salad and it was delicious! I had the crab cakes and my husband enjoyed a ribeye. The crab cakes may have been the best I’ve ever eaten! Baked potato and garlic mashed potatoes were very good. JP checked in on us to make sure everything was ok. Our water was refilled without us having to ask. Overall it was a great dining experience!
   

   Ruth's Chris Steak House - Centennial ParkResponded on April 30, 2025

   Thanks for the feedback, Mary! We're thrilled to hear that you had a great dining experience at Ruth's Chris Centennial Park. It's wonderful to know that our team made you feel welcome and that you enjoyed our harvest salad, crab cakes, and ribeye. We strive to provide excellent service, and it's heartening to know that you appreciated Paris and JP's attentive service. We look forward to your next visit! Megan Cromwell, Director of Guest Relations
   

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9. T

   Todd

   Cleveland1 review

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anthony was Fantastic! Food was great and the service and table Location were great!!
   

   Ruth's Chris Steak House - Centennial ParkResponded on April 30, 2025

   Todd, we're overjoyed to hear that you had a fantastic experience at Ruth's Chris Centennial Park! It's wonderful to know that you enjoyed our food, service, and table location. We always strive to provide the best for our guests, and we'll be sure to let Anthony know what a great time you had! Your feedback is truly appreciated, and we look forward to serving you again soon! Megan Cromwell, Director of Guest Relations
   

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10. M

    Marian

    New Mexico4 reviews

    5.0

    Dined on April 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellence service and food. Very friendly and efficient hostesses and wait staff.
    

    Ruth's Chris Steak House - Centennial ParkResponded on April 30, 2025

    Thanks for the review, Marian! We're thrilled to hear that you enjoyed your dining experience at Ruth's Chris Centennial Park. It's wonderful to know that our service and food met your expectations. We always aim to provide friendly and efficient service, and we're glad that you saw that in our team. We appreciate your feedback and look forward to welcoming you back soon! Megan Cromwell, Director of Guest Relations
    

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