Shula’s Steak House - Westin Hotel Chicago Northwest
Shula’s Steak House - Westin Hotel Chicago Northwest

Shula’s Steak House - Westin Hotel Chicago Northwest

  • Dining Style: Casual Elegant
  • Website: http://www.donshula.com/shulas-steak-house-nw-chicago
  • Phone: 6307751499
  • Hours of Operation:
    Breakfast: Monday - Friday: 6:30am - 11:00am, Saturday - Sunday: 7:00am - 11:00am; Lunch: Monday - Saturday: 11:30am - 2:00pm; Dinner: Monday - Sunday: 5:30pm - 10:00pm
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Steak, Seafood, American
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Gluten-free Menu, Non-Smoking Area, Non-Smoking Restaurant, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, Wheelchair Access, Wine
  • Private Party Facilities: Please call to book your next private party at Shula’s Steak House - Westin Hotel Chicago Northwest. We have space available from 2 to 100 raving fans. Personalized menus available.
  • Private Party Contact: Stephanie Maggio 6307751282x
  • Special Events: For Private Dining please contact Stephanie Maggio, Business Development Manager at 630-775-1282

Getting there

  • Cross Street: Park Blvd, Just North of Thorndale on Frontage Road
  • Parking: Valet
  • Parking Details: Shula's validates for valet. There is also plenty of hotel parking available.
A word from Shula’s Steak House - Westin Hotel Chicago Northwest
Shula’s Steak House - Westin Hotel Chicago Northwest has been ranked among the top five steak houses in America since 1991. The atmosphere of the restaurant is a virtual museum of the 1972 PERFECT season of the Miami Dolphins. Our restaurant is built on serving the "best beef money can buy" and serves only Premium Black Angus Beef. All of our steaks feature the SHULA CUT which is center cut, aged to perfection premium black angus beef.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Overall
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerBest Food
Shula’s Steak House - Westin Hotel Chicago Northwest reviews from OpenTable diners
47 reviews since May 20, 2014
Overall Rating4.5
  • Food4.6
    Service4.6
  • Ambiance4.4
    Noise LevelQuiet
87% of reviewers would recommend this restaurant to a friend.
special occasion (35)romantic (22)notable wine list (16)good for groups (12)fit for foodies (11)neighborhood gem (5)great for lunch (4)great for brunch (2)vibrant bar scene (1)scenic view (1)kid-friendly (1)Show More
  • OpenTable Diner Since 2007
    Dined on 9/12/2014
    For the price, it was disappointing, other steak houses have much better food and side dishes.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Thanks but no thanks
    JMooreVIP
    Dined on 9/11/2014
    Waitstaff was attentive but there was a language barrier that you don't normally find at one of Shula's restaurants (eaten at several), ordered lamb and was told I should get steak instead after touting lamb on butcher cart, and the chocolate layer cake was stale and tasteless.
    Special Features:
    kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Perfect date night!
    OpenTable Diner Since 2010
    Dined on 8/24/2014
    We saw that the restaurant had good reviews from a couple of websites and really wanted to try something new. We went there on a Sunday evening and pretty much had the place to ourselves besides one other table. Normally I would think typing this isn't a good sign, but it is in a hotel and probably do most of their business during the week. The hostess and our waitress were both excellent, very knowledgeable and nice, service is definitely a big part of going out for us. As for the food, we both had the filet mignon. It was tender and cooked to perfection! We also gave the crab mac n cheese a try which was tasty, the sides are big enough to share. Even though we were getting full we found room for the chocolate molten cake, it was amazing!
    Special Features:
    good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great for Business Luncheon.
    priorityloggroup
    Dined on 8/22/2014
    We had a wonderful experience. The food was amazing and the staff was competent, friendly & accommodating.
    Special Features:
    good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • freddybear
    freddybear
    Dined on 8/15/2014
    I was not going to go here, but decided to stay in hotel. I was really amased at the care that was given me. The filet steat was cooked just right to my liking. The bread was awesome and delicious. Service was exceptional. Very pricy, but well worth the time on a Friday evening.
    Special Features:
    good for groups, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Very Expensive
    mpercie
    Dined on 8/9/2014
    I have dined at Shula's Steak House in Naples, Florida on several occasions. I knew high pricey it is. This was my first visit to Shula's in Itasca, IL. The food and service was fantastic. But at $196.00 for two, is just too expensive for me to come here very often.
    Special Features:
    romantic, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Best Steak Ever!!
    Diva
    Dined on 8/6/2014
    The filet mignon was Excellent!! Best steak I've ever had!!
    Special Features:
    fit for foodies, romantic, special occasion, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Underwhelmed
    Dudi
    Dined on 8/2/2014
    I normally love steak houses, but this was empty on Saturday night, no ambiance at all, and the service was SLOW. As always, food it great, wine list is strong with Duckhorn selections, but I would not go back to this location.
    Special Features:
    fit for foodies, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great as always
    OzAmaro
    Dined on 8/1/2014
    The entrees were awesome (BBQ Shrimp with bacon) the blackened steaks were incredible. AAA as always.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Best Filet Minon I Ever Had!!!
    OpenTable Diner Since 2011
    Dined on 7/27/2014
    We had a wonderful experience at Shula's Steak House! The presentation at the table of the cut of meats was fun and informative! The side dishes are huge and compliment the steak perfectly. The Lemon Drop Martini was also the best I have ever had. It is apparent that only the best and freshest ingredients are used throughout the restaurant. The awesome finish was the chocolate souffle -- very light and perfect! The waiter was knowledgeable and attentive. The ambiance was perfect with the dark wood, the Shula memorabilia and the Frank Sinatra music! We had a lovely evening!!
    Special Features:
    fit for foodies, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • supurb
    jfm27
    Dined on 7/26/2014
    It is hard to decide whether the food was superb or phenomenal. I think the latter. I have not had a stea that good in a long time. If you love your beef, you will love Shula's/ I cannot say enough about our experience.
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2014
    Dined on 7/15/2014
    Biggest prime rib sandwich i have ever seen and delicious! Great service and attentiveness.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Wonderful As Always
    dmanners
    Dined on 7/7/2014
    If you are interested in excellent service and food, you have to go to Shula's. Customer service is their specialty along with great steaks and sides. The 8 oz filet was tender and flavorful, melt in your mouth goodness. The bone in rib eye was succulent and tasty and the Kansas City Strip was just a tender and flavorful. The asparagus was tender with just enough snap and served with a creamy hollandaise sauce. The potato gratin was cheesy with just enough melted cheese to give it a great flavor. Both were more than enough to share with 3. Service was impeccable. The staff was professional and attentive, but not hovering around us. They know the menu well and were able to explain each cut of meat and answer our questions.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Shulas always exceptional
    PabloXTXRN
    Dined on 6/27/2014
    My wife and I went to Shula's to celebrate our birthdays. Our reservation was right on time and they were not busy as they had an early crowd and two weddings in the hotel that night. The wait staff was very attentive and helpful. Miguel especially was great and we really enjoyed chatting with him. Food was very, very good-as always. A great dining experience
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent Service, Food & Drinks
    DandyVIP
    Dined on 6/26/2014
    The menu offers great steak choices. Appetizers and desserts are wonderful. Wait staff attention is very high and they respond to every request.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Dabdaz
    Dined on 6/21/2014
    I look forward to spending my Birthday at Shula's every year
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Overcrowded, really?
    familydinner
    Dined on 6/14/2014
    A poor table location spoiled what would have been an great evening. When we arrived for our 7 pm reservation we were told "we have a lot of reservations this evening so the only table we can give you is in between the front door and the kitchen or in front of the front door". Neither was a good location. Throughout the evening we glanced at the more desirable areas of the restaurant which had many empty table all evening. I don't understand the host's attitude, but there were certainly open tables when we arrived and throughout our meal. The food was great and the service was good but the table location was poor.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great as Usual
    FineDiningGary1VIP
    Dined on 6/12/2014
    My wife and I and neighborhood friends are regulars at Shula's of Itasca, and continue to visit knowing we will receive excellent food and spirits along with top notch service. We recommend Shula's to anyone wanting the best in in its class. Happy fine dining, FineDiningGary1
    Special Features:
    fit for foodies, romantic, special occasion, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Always a treat
    JanJ
    Dined on 6/6/2014
    Shula's has become our go-to place for our special occasions, especially when one of us is in the mood for a great steak. I had the steak special which was served with a wonderful demi-glace and my husband had the cowboy cut - also delicious. Service as extremely attentive as usual. We have never been disappointed here.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 28 ratings-only reviews submitted since May 20, 2014
    • Overall Rating4.6
    • Food4.7
    • Ambiance4.5
    • Service4.6
    • Noise LevelQuiet
  • The following 300 reviews are from the Shula’s Steak House - Westin Hotel Chicago Northwest reviews archive.
  • Awesome!
    jimmyc47
    Dined on 5/18/2014
    Everything about Shula's Steak house was first class, from the food to the atmosphere. I'll definitely be back!
    Special Features:
    fit for foodies, romantic, special occasion, great for lunch, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Superb dining experience
    DandyVIP
    Dined on 5/14/2014
    Great steaks, cocktails and service at this gem. We have always enjoyed dining at Schulas Restaurant. Service and attention to patrons of the restaurant is outstanding.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Early Mother's Day
    dmanners
    Dined on 5/9/2014
    We took my mother in law for an early Mother's Day dinner and it was fabulous. We were greeting when we arrived and were seated. Our hostess explained the football and about the photo's on the wall in the restaurant. Our waiter greeted us and took our drink order. He brought the meat cart over and went through the different cuts of meat and explained about the sides and a few other menu items. He was very knowledgeable and attentive throughout our meal. My MIL order the filet which she said melted in her mouth. I had the cowboy rib eye and my hubby order the 24oz porterhouse, all wonderful. Our sides were the grilled asparagus, grilled corn and potatoes gratin. All marvelous. It was a great Mother's Day dinner.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Sign up for email club
    fuzzykiwi48VIP
    Dined on 5/4/2014
    Very good food and service, great to be able to go to a nice steakhouse without the city hassles of parking. Sign up for their email list, you get a free entree in your birthday month!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent
    Tomek
    Dined on 4/26/2014
    My husband and I dine at Shula's a few times a year. The service is excellent and caring. Then there's the food, by far the best steakhouse. Worth every penny!
    Special Features:
    Good for Groups, Romantic, special occasion, Neighborhood Gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good Venue
    OpenTable Diner Since 2006
    Dined on 4/11/2014
    Location is a little sleepy. Still good food and great service. It is a little isolated being in a corporate area, however it is a good place for such a meeting or lunch.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Awesome Staff & Manager!!
    FoodieVIP
    Dined on 4/9/2014
    I've gone to Shula's for a while and I keep coming back because of the delicious food but most of all for the GREAT Service! It's never disappointing.
    Special Features:
    good for groups, romantic, neighborhood gem, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Shula's wont disappoint anyone...
    Shlim1
    Dined on 3/30/2014
    ...except your pocket book! Excellent food! Excellent service! Excellent atmosphere! Unfortunately the cuts of meat the sides are twice the price of Ruths Chris, and other fine steak houses! $44 small porterhouse... $9 baked potato.... goes on from there. There is no mistaking the food quality and especially the service, but for my liking it was just too darn pricey!
    Special Features:
    good for groups, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Doesn't know what medium rare is
    OpenTable Diner Since 2010
    Dined on 3/24/2014
    2 of the 3 in my party ordered steaks. Both ordered medium rare. They both came out on the medium side almost medium well. I was with my dad and boyfriend. So my dad will never send food back so he just ate it. However my boyfriend did let them know. They were very nice and responsive in getting another steak back. However it came back a smidge better but still medium. We're not the type of people to complain and keep sending things back. So he said it's fine. However they shine a flashlight into the meat to check while we cut it. They can see in that first cut its not medium rare. So it crazy they don't acknowledge it. I know we should have let someone know again. But we were just trying to enjoy each other's company not make a scene.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Outstanding
    Jimboeats
    Dined on 3/22/2014
    I would have to say the hole meal was top shelf,outstanding
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Fabulous Dining Experience
    foodlover2
    Dined on 3/17/2014
    I loved the warm cozy feeling of this place. The dark wood and warm lighting gave the feeling of being in a English Manor library. The food was a feast to the eyes and gastro systems as well. The scallops were excellently prepared and served on a bed of corn mixed with bacon which brought out the creaminess of the scallops. The cowboy ribeye was so tender it was like cutting through butter. From making the reservations, to the waitstaff, to the menu selections, to the follow-up call the following day, Shula's Steakhouse was a fabulous experience and well worth doing again.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • First time disappointment
    Jimmy
    Dined on 3/15/2014
    I've been to Shula's several times. As always, the food was excellent. However, this was the first time that we had poor service. After being seated, we waited over 10 minutes for our waiter to approach our table. Customers who were seated close by who were shown their table AFTER we were had rec'd their menus and placed their drink orders.Upon arrival, the waiter mumbled some apology for being so late. The rest of the evening followed this pattern. Had it not been for the attentiveness of the support staff, the evening would have been a total disaster.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great steaks
    McET
    Dined on 3/15/2014
    The bone-in filet was absolutely the best steak I've ever had. The twice-baked potato was large enough to share. The carrot cake dessert was a nice finish. I will definitely be back!
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food and service / ambiance?
    Denisev
    Dined on 3/1/2014
    Dinner interrupted by a couple to elected to bring a small child (dressed in pajamas) to the establishment. Unfortunately, this little boy did not want to enjoy the atmosphere as much as we did and proceeded to have several melt downs. Each were appx 10 minutes long before dad took the child out into the lobby to calm him, only to return to have the child even more upset. My sister and I were unable to hear each other speak. This is a difficult situation for any manager to deal with, so perhaps that is why they elected to ignore it. My sister and I are quickly and took 1/2 a bottle of wine home with us. I cannot say enough GOOD things about the service and food. But this is NOT the type of relaxing evening we had planned.
    Special Features:
    fit for foodies, good for groups, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • I loved my friend's 28oz Porterhous
    OpenTable Diner Since 2008VIP
    Dined on 2/22/2014
    I loved my friend's 28oz Porterhouse steak-my prime rib was good. A bit pricey BUT food was very good!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • They brought my husband a
    OpenTable Diner Since 2013
    Dined on 2/15/2014
    They brought my husband a wrong entree. I had finished my dinner and my husband still had'nt received his entree. I told 3 separate waiters that my husband was still waiting for his correct entree. By the time it came, my husband had it wrapped up and he just took it home. It was a terrible dining experience for an expensive , more upscale , steakhouse. We would never go back.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Prime rib
    therealgrillmaster
    Dined on 2/15/2014
    The medium rare prime rib was outstanding. Gibsons is close, but not as good as Shulas.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Disappointed
    Chigirl
    Dined on 2/14/2014
    We were seated right away, which was a good thing. After being seated, that is when everything went downhill. The service was awful. First off, once our server FINALLY came over we could not even understand what he was saying. After we received out entrees, which took much longer than they should have, our server did not come over even once to see if we needed anything else or if everything was okay. To add insult to our experience, the Manager H***th went to the table behind us on 3 separate occasions and not once did he step over a few feet and check on us. My steak was cooked perfectly, but really lacked flavor. I would never dine here again or reccommend it to anyone. Ruth's Chris and Mastro's is much better!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Change the Name of The Restaurant
    JamesVIP
    Dined on 2/8/2014
    After enjoying steak and eggs for breakfast for under $20 at Don Shula's Steak House (located in the Westin Hotel) while on vacation in Fort Lauderdale, I went to the location near my home in Itasca, IL (also located in the Westin Hotel) for steak and eggs on my birthday. I was very disappointed to see that the menu did not even include steak and eggs. The waiter said the smaller steaks had been removed from the menu. He said they could make steak and eggs for me, but it would be priced at the dinner size portion (approx. $40). There were several other items, but all were priced double what one would normally pay. The portions were not overwhelming. Maybe they should remove the words "steak house" from the name.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • very romantic setting
    joelarock
    Dined on 1/4/2014
    very nice setting for our special occasion. nice wine list. you can not go wrong with any steak or fish. highly recommended.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, great for brunch, notable wine list, romantic, scenic view, late-night find, neighborhood gem, hot spot, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Although New Year's Eve we
    Jthnewyearseve
    Dined on 12/31/2013
    Although New Year's Eve we were early enough to miss big crowd. Only complaint is our wine glasses were empty to often. Should have checked in on drinks more often.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic