Serafina

Serafina

  • Dining Style: Casual Elegant
  • Website: http://broadway.serafinarestaurant.com/
  • Phone: (212) 315-1700
  • Hours of Operation:
    Breakfast :Daily: 7am - 11.30am
    Lunch/Dinner: Daily: 11:30am - 11:00PM
    Brunch: Saturday & Sunday 11.30- 3.30
  • Payment Options: AMEX,Diners Club,JCB,MasterCard,Visa
  • Cuisine: Italian
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Beer, Delivery, Full Bar, Late Night, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Getting there

  • Cross Street: Broadway
  • Parking: Street Parking
A word from Serafina
Serafina takes a very honest approach to Northern Italian food with only the highest quality ingredients. Serafina's Fabulous Pizza delights diners with a simplicity of recipe execution combined with creative and original Italian dishes.
Continued
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Serafina reviews from OpenTable diners
38 reviews since July 30, 2014
Overall Rating3.7
  • Food4
    Service3.5
  • Ambiance3.7
    Noise LevelModerate
75% of reviewers would recommend this restaurant to a friend.
great for lunch (18)neighborhood gem (13)fit for foodies (7)great for outdoor dining (7)great for brunch (7)good for groups (7)romantic (6)special occasion (6)late-night find (2)hot spot (2)notable wine list (2)kid-friendly (2)vibrant bar scene (1)Show More
  • Horible service at all levels
    MKL2DVIP
    Dined on 11/22/2014
    Great Location with good food over all, But the service was horrible from lack of menu knowledge to simple service execution. Management is none existent, it seems people don't want to be there!!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Gladys
    Dined on 11/16/2014
    They were able to accommodate extra people last minute, appreciated that. We were there for brunch celebrating a birthday. Food was mediocre at best. We were waiting over half an hour for food and not everyone was served. I waited an extra ten minutes for my three lemon ricotta pancakes. They had a weird eggy taste. When the warier asked how everything was , I told him not good. He told me that he wasn't the cook. Really? I know he wasn't the cook but he asked how is everything so don't ask a question if you don't want an answer. We just wanted to get out we asked for check paid and left. I will never go back there again
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Downtown NYC Girl
    DowntonNYCGirl
    Dined on 11/16/2014
    Wonderful experience!! Look forward to returning!! A must for anyone visiting the city, staying in Midtown & looking for a delicious Italian meal!
    Special Features:
    fit for foodies, great for brunch, great for lunch, neighborhood gem, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Fair Service
    OpenTable Diner Since 2009
    Dined on 11/13/2014
    While the food was fine, the waiter left a bit to be desired. The bus people were far more attentive than he was. With so many restaurants in the area, customer service is paramount...and Serafina fell short.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Rose
    Dined on 11/1/2014
    Loved my first time visit! Will try again! Food was good we had a short time because of our train from NJ was delayed. I told our server we were in a hurry we had a theater reservation and he was outstanding with serving us and we arrived at our show on time.
    Special Features:
    great for brunch, great for lunch, kid-friendly, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great
    MariBettin
    Dined on 10/28/2014
    I was a surprise for me... When you look outside, you have no ideia how beautiful is inside! The food is really good.
    Special Features:
    great for lunch, neighborhood gem, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • nice
    Troutman
    Dined on 10/9/2014
    We had a new waitress who did a good job. the truffles ravioli was excellent
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Really good food
    Bubbie123
    Dined on 9/21/2014
    All our party of three loved the food we selected. We were especially appreciative of the gluten free option for pasta. We had a very hard time finding gluten free anything for one of us who requires gluten free foods, not only could she have gluten free options but it were delicious. We didn't bother looking for a restuarant the next evening, we ate at Serafina again.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Zuzu
    Dined on 9/18/2014
    Bad waiter/poor service with a bad attitude.he added the gratuity for 3 people and I asked him the take it out which he did.I felt bad in front of my guests.
    Special Features:
    great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Think there is great potential
    BeckyMVIP
    Dined on 9/7/2014
    We sat outside for brunch and there was hardly anybody there. The waiter was at first very attentive and engaging, but after the food was served we really didn't see him and had to ask someone to find him to get our check.
    Special Features:
    great for brunch, great for outdoor dining, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • mo's
    OpenTable Diner Since 2003VIP
    Dined on 8/20/2014
    at w/8 customers&my boss.service was terrible.Our waiter was more concerned with upselling us,then he was non-existent.constantly asked boys for water.they would acknowledge,then never return.at least they came by the table,unlike our waiter.If it wasn't for a different waiter who we imposed on to get us water, we all would have choked w/out liquid.He should have rec'd our tip.he was tall with dark/straight hari.When our waiter brough some of our food, he asked "who ordered" the x, y, and z.waitering 101 you know who ordered what! He took our orders in an orderly fashion,so it should be be on his pad who ordered what. then 8 our of 10 meals arrived&the other 2 guests sat there for quite some time with no food. they really failed on service.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • My usual spot
    SureshNYCVIP
    Dined on 8/14/2014
    I come here often for lunch with coworkers. This experience was not particularly great. The hostess was checked out and our wait staff were not interested. I ordered a gluten-free pasta dish which was just OK. I was a bit disappointed by the lackluster experience.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Lunch at Serafina
    NycDining88
    Dined on 8/14/2014
    Serafina is a great spot for lunch. The pizza is delicious and the inside of the restaurant is very nice. I would highly recommend this restaurant to others.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Too too noisy for me
    ReenaVIP
    Dined on 8/13/2014
    Someone was trying to reach me on my cell and I could not get reception in the restaurant. The whole afternoon was blown, thank you Serafina. The food was tasty, not specular. Price was fine.
    Special Features:
    great for outdoor dining, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Consistently delicious
    KathieVIP
    Dined on 8/4/2014
    By far one of the best renditions of Rigatoni Bolognese ever. The service is always very good and the place is always buzzing.
    Special Features:
    fit for foodies, great for outdoor dining, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good food poor policy
    hrubVIP
    Dined on 7/30/2014
    Enjoyed the food. But one glass of ice tea without refills. Rather silly. Feels a bit chintzy I hate mickle/dime approach. Impaired overall performance. Great pizza nice room/rooftop
    Special Features:
    fit for foodies, great for lunch, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 22 ratings-only reviews submitted since July 30, 2014
    • Overall Rating4
    • Food4.1
    • Ambiance4
    • Service3.9
    • Noise LevelModerate
  • The following 371 reviews are from the Serafina reviews archive.
  • Buzz
    Dined on 7/20/2014
    Great start to the afternoon by having lunch at Serefina.y friend and I were both pleasantly full and Left sufficiently happy to complete The day's tasks.
    Special Features:
    great for outdoor dining, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great for before theater
    OpenTable Diner Since 2013
    Dined on 7/8/2014
    Needed a moderately priced restaurant that would allow us to get to the theater by 7. Got an early reservation and the service was fast so it worked out perfectly. The food was very good.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Delicioso
    Monterreymexico
    Dined on 7/3/2014
    Delicioso!!!! I really love my pasta!!! Delicioso creme brulee!! My kids ate steak and it was delicioso!!! Nice restaurant!! Great pastas!! And the desserts were really Good!!!!
    Special Features:
    great for brunch, kid-friendly, good for groups, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Finito with Serafina
    NYCFoodee
    Dined on 6/29/2014
    Very overpriced. We didn't receive half of the brunch prix fixe and portions are incredibly small. So small, in fact, that one of my guests questioned whether they were eating the "salad" or a garnish. While dining, we watched two separate diners walk around trying to find their server to track down their check. If you're looking to kill an afternoon while spending $5 a bite, this is the place.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good
    Hcgolf4funVIP
    Dined on 6/13/2014
    It good as usual and it great for a casual dinner.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • KParCap
    Dined on 5/27/2014
    Normally this is a great place this past time I felt the waiter was rude abrupt and rushed us. Food was great and tasty.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great pre-theater restaurant
    OpenTable Diner Since 2014
    Dined on 5/17/2014
    Wonderful Italian food near Times Square. A 6:00 reservation left us plenty of time to enjoy dinner and dessert before an 8:00 show.
    Special Features:
    great for outdoor dining, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • OpenTable Diner Since 2009VIP
    Dined on 5/14/2014
    Been to other serafina -- this location service SLOW!! the 2 men hosts terrible DON'T sit outside service even worse. Been there 2x now and same experience both times, the location on 49th and 79th better and food for some reason BETTER
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Dinner
    WeLovedGato
    Dined on 4/23/2014
    We had a great time at Serafina's. The food and service were both Great!
    Special Features:
    Kid-Friendly, Neighborhood Gem, Hot Spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Mediocre
    toygal
    Dined on 4/23/2014
    2 of us had the walnut and pear salad with chicken added and the chicken was very chewy and there were very little greens on the salad. In fairness, the 3rd person had the shrimp salad which was very good. Matre'd told the 3rd person in our group that we hadn't arrived and she sat waiting until she finally called us on our cell and we were seated and had 'checked' in when we arrived. None of the choices on #2 were applicable so I just picked one.
    Special Features:
    Great for Outdoor Dining
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A big disappointment
    Pandy
    Dined on 4/20/2014
    The food was good but the atmosphere was not appealing at all, cheesy decor and terrible music playing at a volume that was a little too loud. The service was terrible, with unfriendly wait staff and I actually had a male staff member runnin front of me to go to the bathroom, the women's bathroom. The food is overpriced even if it was good, good not great, $27 for a salad? Hmmm no, will not be returning.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good Family Restaurant
    MonMx
    Dined on 4/18/2014
    After having just arrived in NYC, Serafina was the perfect place for the children to be introduced into a typical - yet no so typical - Italian restaurant. Pizza was good, carpaccios fantastic, artichoke salad OK (don't like artichokes to be refrigerator cold) and gnocchi extremely good.
    Special Features:
    Great for Lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Fragrant and flavourful food!
    MmeM
    Dined on 4/12/2014
    Serafina Broadway lures both locals and tourists throught its friendly doors. We're in the latter category, and were treated to a delightful indoor location next to the outdoor passage. Seating is cozy, but there is no difficulty in chatting with your companion(s). The smells from all the plates emerging from the kitchen drove me crazy--it was all so good! What should we order? My companion and I eat lightly, so between us we chose one salad, and veal and pasta selections. The smell of the sauce on the gnocchi drove me crazy. It tasted even better than it smelled. The veal (milanese/schnitzel) was lightly breaded and so yummy. The servers work together as a tight team, so we never had to wait for anything.
    Special Features:
    fit for foodies, kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Consistent Italian
    FaceamVIP
    Dined on 4/9/2014
    Have been many times and the food is consistently good. Menu has lots to choose from... Great salads, delicious pizzas, and many intetesting entrees. All have unique ingredient combos and loaded with flavor. Service is quick and attentive. Only minor complaint is the front area is packed in with tables. Ask for back tables or outdoor seating when weather is good.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Excellent Food- Poor Service
    rbocaVIP
    Dined on 4/6/2014
    We went for lunch on a Sunday and enjoyed the food. Waiter was relatively inatttentive and said no to most requests. Busboy had difficulty with language and understanding our few requests. When we asked for a second bakery basket, which came with our two brunches, we were told (around 1:30) that they had no more. .
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Nice place, tasty brunch menu
    fredct
    Dined on 4/6/2014
    Stopping in here before a show at NY City Center, we were pleased with the appealing look and small, but tasty price-fixed style brunch menu.
    Special Features:
    fit for foodies, good for groups, great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointing
    Daffy
    Dined on 4/5/2014
    The food was barely mediocre. We asked for a salad with grilled chicken and got cold dry sliced chicken. We were told that if we wanted fresh chicken it would cost $25 as opposed to the $20 we had just spent. The food was terribly overpriced for its quality. A 5oz diet soda was $4.75 and a cup of tea was $4. We are New Yorkers and used to higher priced food, but we are also used to fine tasting food. We will not be returning. N
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great place for lunch meetings
    KParCap
    Dined on 3/25/2014
    Great place for lunch meetings and delicious food. Service was prompt and friendly. Food had great presentation and there was plenty of choices and specials.
    Special Features:
    good for groups, great for outdoor dining, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Taste of New York
    Citygurl
    Dined on 3/22/2014
    Brought my daughter and friend here for their first visit. Service was very slow. Food was good but nothing exceptional. Waiter was less than engaging
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good weekday lunch spot
    ElleCue
    Dined on 3/21/2014
    Met a friend for lunch and had an overall good experience. We did pasta and salads and were very pleased with what we both ordered. I'll have to go back and see how their pizzas taste. They even give you a couple complementary cookies at the end of your meal. It was nice to find a fairly quiet restaurant to have lunch close to work.
    Special Features:
    great for lunch, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OK- not great, not bad
    BigData
    Dined on 3/17/2014
    Nice location on Broadway and 56th. Good for people watching. The service was quite good the food was good but not spectacular. I'd go there again.
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Consistently good!
    OpenTable Diner Since 2012
    Dined on 3/12/2014
    Stopped by Serafina for a quick bite before the Lorde concert. Service was great, pizza was thin and crusty and pasta was yummy! We will be back!
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Always consistently good food
    georgicapondVIP
    Dined on 3/7/2014
    A bit noisy, particularly at dinner, but very good food and always pleasant service.
    Special Features:
    late-night find, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Delicious, every time if go
    2hungrybears
    Dined on 3/5/2014
    Delicious, every time if go there I'm never disappointed !
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.