Serafina Upper West
Serafina Upper West

Serafina Upper West

  • Dining Style: Casual Dining
  • Website: http://uws.serafinarestaurant.com/
  • Phone: 2125950092x
  • Hours of Operation:
    Breakfast: Daily: 7:00am - 11:00am

    Lunch: Daily: 11:00am - 5:00pm



    Dinner: Monday - Friday: 5:00pm - 12:00am,
    Satuday - Sunday: 5:00pm - 1:00am

    Brunch: Saturday - Sunday: 11:00am - 3:00pm


  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Italian
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Chef's Table, Delivery, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Getting there

  • Cross Street: 77th
  • Parking: No
A word from Serafina Upper West
"Located in New York City's premiere 'suburban'
oasis, Serafina Upper West brings energy to the ground floor of On the Ave Hotel. Inhabited by happy families and young professionals, this neighborhood houses some of the city's finest schools and cultural centers. Vibrant frescos grace the walls while the pizza oven and its aroma is the center of attraction. Offering delicious Northern Italian cuisine, Serafina Upper West prepares fresh pastas, pizzas, seafood and meats. Chose from breakfast, lunch or dinner and dine in or take-out.
Serafina Upper West is a friendly destination for local families, professionals, visitors and everyone craving a fabulous Italian meal.
Behind a door you can also find "Geisha Table". A small version of the popular Geisha on 61st street. The name is to honor the unique communal table at the center of the space. A true Izakaya, Geisha Table is fun, informal and offers delicious classic Izakaya dishes interpreted by Geisha's Chefs"
Continued
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Serafina Upper West reviews from OpenTable diners
5 reviews since July 3, 2014
Overall Rating3.6
  • Food3.4
    Service3.2
  • Ambiance3.6
    Noise LevelEnergetic
kid-friendly (3)good for groups (3)great for outdoor dining (3)neighborhood gem (3)notable wine list (1)fit for foodies (1)late-night find (1)romantic (1)Show More
  • Oh Summer Nights
    CulinaryExpertstodine4
    Dined on 8/29/2014
    Took our friends from San Francisco there for dinner on Labor Day Weekend. Hostess gave us great table close to outdoor seating. Food and beverages were great. The Chicken Milanese was outstanding. Highly recommend this place to everyone who wants to experience top-notch Upper West Side casual dinning.
    Special Features:
    fit for foodies, great for outdoor dining, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • fredVIP
    Dined on 8/22/2014
    one of the party thought that the ravioli was "spoiled".
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Our favorite spot
    LocalVIP
    Dined on 7/12/2014
    We celebrated a big birthday with family. We have been to many of the serefina spots but this is our favorite. Food was Delish, and they met our dietary needs and wants. Love the outside and will be back again. They meet the needs of everyone's likes and dislikes with food. You can do anything from pizza to veal. Awesome!
    Special Features:
    kid-friendly, good for groups, great for outdoor dining, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ratings-Only Reviews
    Based on 2 ratings-only reviews submitted since July 3, 2014
    • Overall Rating3
    • Food3
    • Ambiance3
    • Service3
    • Noise LevelEnergetic
  • The following 13 reviews are from the Serafina Upper West reviews archive.
  • Lovely start to a lovely day
    ladieswholunch
    Dined on 6/22/2014
    We were very pleased with my restaurant choice . Everything we ordered was delicious ,brunch items , lunch & even dessert !
    Special Features:
    great for brunch, fit for foodies, good for groups, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2005
    Dined on 6/21/2014
    avoid if you can; no AC and can't handle high volume
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • This location keeps going downhill
    f00dVIP
    Dined on 5/29/2014
    My family were in town and they remembered going to another Serafina location and enjoying it last time they were in town. Unfortunately, bad service, and bad food plague this location. We were seated in a booth in the back, and we were ignored by our waiter for most of our stay. We had to keep grabbing busboys to get what we need (some water, some cheese, ...). When our order was taken, we were with kids and asked for their food to be brought at the same time as our appetizers- it was not and when we asked the waiter why the food was taking so long we were told it's because you ordered appetizers. The manager kept sneaking into the back area to text, and completely was oblivious to what was going on. Pasta was overlooked.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • amazing truffle on pasta...you
    OpenTable Diner Since 2012
    Dined on 3/20/2014
    amazing truffle on pasta...you could actually taste the truffle!
    Special Features:
    fit for foodies, good for groups, kid-friendly, romantic, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • We were there for Sunday brunch
    OpenTable Diner Since 2008VIP
    Dined on 3/16/2014
    We were there for Sunday brunch and the service was slow and inconsistent. Meals came out in three different time periods. Those that got served first politely waited for everyone to get served before eating. By the time my wife got served everyone had cold food. My children are not picky eaters, but one son's eggs were bad (rubbery) and my other son's pasta (which he loves) he would not eat beacuse it tasted bad. The steak in my steak and eggs was tiny and was of mediocre quality. They clearly could not handle the brunch busy crowd.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • East side brach is better
    NYer
    Dined on 1/18/2014
    The East side branch seems better food. This place feels like they tried to grow too fast and the food, service & overall charm suffer.
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Upper West Side Gem
    MaxDanger
    Dined on 5/12/2013
    We were looking for nice/casual place for dinner with a group friends. We were delighted with everything at Serafina. The place was hopping with people, noise and excitement. Lots of families, couples and groups. The service was excellent and the staff helpful and friendly. Despite being full, we were not delayed to our table. The food was excellent and timely. Well recommend. Felt like a family chic neighborhood Italian family restaurant. There are several in NYC, but this one was excellent.
    Special Features:
    good for groups, vibrant bar scene, great for outdoor dining, late-night find, neighborhood gem, hot spot, great for lunch, special occasion, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Serafina is always a treat,
    OpenTable Diner Since 2012VIP
    Dined on 4/17/2013
    Serafina is always a treat, but the real treat is the excellent service. Amanda is such an amazing person and the reason my friends and I go back here week after week. Thanks Amanda!!
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We were a group of 8 and had
    OpenTable Diner Since 2009
    Dined on 3/23/2013
    We were a group of 8 and had a fabulous waiter and enjoyed all our dishes. The carciofi salad was exemplary and the pizzas we ordered were very good. the chicken paillard is delicious. Nice selection of tap beers and solid wine list. It is a great place for a meal before going to a concert at The Beacon Theater.
    Special Features:
    vibrant bar scene, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Another amazing dinner with
    OpenTable Diner Since 2011VIP
    Dined on 1/26/2013
    Another amazing dinner with friends and family at Serafina! Can't get enough of the white truffle pizza and the lobster capriccio! also tried the chicken for first time and just loved loved it!
    Special Features:
    vibrant bar scene, fit for foodies, good for groups, great for brunch, great for outdoor dining, kid-friendly, late-night find, neighborhood gem, notable wine list, romantic, special occasion, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Way too loud. Could not hear
    OpenTable Diner Since 2011
    Dined on 11/2/2012
    Way too loud. Could not hear my table mates. It is a large room with table crowded in. Good for a chain restaurant however.
    Special Features:
    vibrant bar scene, good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Perfect spot near the Beacon
    Karen88
    Dined on 10/4/2012
    Perfect spot near the Beacon Theatre. we ordered two delicious pasta dishes. Service was a bit fast , but no one rushed us. Would definitely go back. I have been to other Serafina restaurants in NY. This one has more casual menu, but delicious!!!
    Special Features:
    great for outdoor dining, late-night find, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • What a disappointment...
    OpenTable Diner Since 2002VIP
    Dined on 3/18/2012
    Living next door, we really wanted to love this new Serafina location. We've been to other locations and enjoyed the food, so had high hopes for this one. Unfortunately, the only food that did make it out was the bruschetta, which was incredibly hard. I believe the bread was prepped and then left out for too long. Then we waited another 45 minutes before we decided to leave because the rest of our order never made it. We were not alone in our disappointment as the table next to us (arrived before us) only got their food when we were leaving and all their bagels arrived burnt.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate