Ruth's Chris Steak House - Wailea
Ruth's Chris Steak House - Wailea

Ruth's Chris Steak House - Wailea

  • Dining Style: Fine Dining
  • Website: http://ruthschris.com/
  • Phone: 8088748880
  • Hours of Operation:
    Nightly: 5:00pm - 10:00pm | Sundays 4:00pm - 10:00pm
  • Payment Options: AMEX,Diners Club,JCB,MasterCard,Visa
  • Cuisine: Seafood, Steakhouse
  • Executive Chef: Daniel Bader
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, Private Room, Takeout, View, Wheelchair Access, Wine, Wine Bar
  • Private Party Facilities: Here's a way to make any meeting memorable, any event a celebration... Private Dining at Ruth's Chris! Let your family, friends or associates enjoy the unparalleled Ruth's Chris menu and be pampered by the Aloha spirited Ruth's Chris staff. Make it Ruth's Chris for your next meeting, party or family gathering. -Outrigger Room, semi-private (Seats 40-75) -Large Groups are welcome to join us in our main dining room. Please call or email our special events manager for more information. Banquet menus are available. NEW! RUTH'S CHRIS STEAK HOUSE IS NOW AVAILABLE FOR PRIVATE LUNCHEONS! MINIMUMS APPLY. PLEASE INQUIRE
  • Private Party Contact: Deborah Wund 8088748880
  • Special Events: Ruth’s Chris Steak House (Hawaii) offers a Sizzlin’ Prime Time Menu featuring a 3-course menu starting at $39.95 (not including tax & gratuity.)Served nightly from 5-6:00pm

Getting there

  • Cross Street: The Shops of Wailea
  • Parking: Public Lot
  • Parking Details: Complimentary self parking is available in the parking lot adjacent to the restaurant and shops.
A word from Ruth's Chris Steak House - Wailea
Welcome to Ruth's Chris Steak House. When you visit Ruth's Chris, you soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable desserts and award winning wine list, this is a steakhouse to which others aspire.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerSpecial Occasion
  • Diners' Choice WinnerSteak
Ruth's Chris Steak House - Wailea reviews from OpenTable diners
44 reviews since May 23, 2014
Overall Rating4.2
  • Food4.4
    Service4.3
  • Ambiance4.2
    Noise LevelModerate
73% of reviewers would recommend this restaurant to a friend.
special occasion (34)romantic (20)fit for foodies (14)notable wine list (13)good for groups (11)neighborhood gem (5)vibrant bar scene (3)scenic view (2)kid-friendly (2)late-night find (1)hot spot (1)Show More
  • Gathering at Ruth's Chris
    OpenTable Diner Since 2011
    Dined on 9/17/2014
    Every year we come to Maui and every time we book a family dinner at Ruth's Chris in Wailea. The food is alway fantastic, especially their BBQ Shrimp. Enough for take-home, and enough for sharing. The waiters go out of their way to be accommodating and do their best to satisfy your whims and cravings. A little pricey but hey, you're in Hawaii and everything, everywhere is pricey.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Venue
    deckVIP
    Dined on 9/16/2014
    EXcellent value between 5 and 6. food was very good and service. Attentive but not overly so.
    Special Features:
    fit for foodies, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • GLPpizza
    Dined on 9/11/2014
    I have eaten hear several times they have the ability to serve a great steak, when it comes to seafood it's a 50/50 shot getting it cooked correctly, go for the steak nice place to go for quiet dinning waiters are always great!
    Special Features:
    fit for foodies, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Fantastic meal
    Dena
    Dined on 9/6/2014
    We were in Maui for our 26th anniversary and our dinner here was one of the best we had. The food was amazing and our wine perfectly complimented our meal. We're hoping to return to Maui and will definitely be back.
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food and service
    tseboldt
    Dined on 9/5/2014
    Food was great and Josh was a great server. Would highly recommend.
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Hostess Nightmare-WHY???
    SwankieVIP
    Dined on 8/30/2014
    We arrived for our reservation and there was no one in sight, after fifteen minutes a hostess showed up and ignored us, and started chatting with a couple three or four people behind us in line. She kept insisting in a loud voice that they should be seated with Steve, apparently someone she knew who was also dining at the time. She embarrassed the couple and the rest of the people waiting to be attended to, by yelling loudly at them. Finally the man told her, "Look we want to dine alone because we are discussing our wedding plans"! She acted huffy and was brusque and unpleasant when we were asking about being seated. 1st Impression So Bad. Affected how we felt about restaurant. Meal was expensive even for a Ruth's but flavorful and good.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Exceptional
    Nokaoi
    Dined on 8/26/2014
    Across the board a wonderful experience! For our special occasion it was perfect.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Outstanding
    jimmywesVIP
    Dined on 8/23/2014
    Service, food and ambiance are all superb. We really enjoyed the experience.
    Special Features:
    good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Azdave
    Azdave
    Dined on 8/10/2014
    Service great. Food ok. Place is old and need updating. Pricey for all that is lacking
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Good food, clueless hostess
    prymnumberVIP
    Dined on 8/4/2014
    We went for the food but were turned off by the hostess. When we first walked in without reservations, she told us the wait was 45 min. There were 4 of us and we saw many empty tables and staff milling about. So, I walked out, made a reservation with OpenTable, then walked back in saying now we have reservations. She checked the computer and told us the wait is now 5 min. This experience reinforced my love of OpenTable but totally turned us off to Ruth's in Maui. We would not recommend this place to our friends given there are better choices right next door.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • GRaineyVIP
    Dined on 7/21/2014
    This is always guaranteed to be a good steak dinner.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • great experience everytime
    juicysteaks
    Dined on 7/17/2014
    I like this location we always come here for our anniversary. The server steve welcomes us back. they are nice .the manager mike came and checked us out.The food is always delicious. Well definitely be back again
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Anniversary Dinner
    InternationalFoodie
    Dined on 7/15/2014
    The reason for the 3 stars is because the food was good, not great. We ordered a filet, petit filet, broccoli, creamed spinach, potatoes au gratin, and creme brûlée for desert. My petit filet was actually cooked beyond what I ordered. It was ok, but being a steak house and screwing up a steak is a big issue in my book. On another note, the service was great. I will probably try them one more time. When you pay Ruth Chris prices you expect to get great food. So if the next food experience is like the last, meaning not leaving me wanting more...I would not recommend it in the future. With so many great places to eat here on Maui, why pay the premium prices if the food does not match?
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • First ever poor quality filet
    Disappointed
    Dined on 7/10/2014
    I frequently dine at Ruths Chris Steakhouses during my travels. My wife enjoyed a delicious petite filet mignonette, I however, had a terrible cut and could eat only a small portion due to excess fat and sinew. The baked potatoe was dripping in butter and cheese fat, also unenjoyable. Our server was top notch however. I let him know of the situation and told him that I didn't expect anything. I just wanted the restaurant to know. The manage was kind in removing my filet from our bill. It still left me with a disappointment as Ruth's Chris is typically one of my favorites and this was one of our first dinners on our Maui vacation.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Not worth it at all
    Liljaber
    Dined on 7/1/2014
    Don't waste your time in Maui going here-there are so many better restaurants with fresh fish and products. Other Ruth Chris restaurants have been great, but this was a huge disappointment.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great Steak
    MrAl
    Dined on 6/19/2014
    The steak in this place is as advertised - prime cuts. Extremely tender & prepared perfectly. The early bird menu option also provided a significant savings.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good food!
    CaylaVIP
    Dined on 6/12/2014
    Delicious steak, great wine list. There just isn't much of a view from the windows. Great service- my husband and I got our food rather quickly.
    Special Features:
    special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Hostess needs training
    Yumm808
    Dined on 6/12/2014
    Hostess ignored us waiting for the doors to open at 5 even after we asked how long until opening. She then welcomed 2 parties without reservations. She sat them at booths and then walked us over to a table. It's not normally like that as we dine at this location often.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ruth's Chris just OK
    wappoocut
    Dined on 6/11/2014
    We chose RC because we had tired of hotel food and wanted something reliably good. Having dined many times at several different RCs, I regret to say that this one disappointed. The food was average at best across the board. The only highlight was the still excellent service. If you find yourself in the same situation I described, save the money and locate a decent cheeseburger.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • WaileaFoodie
    Dined on 5/31/2014
    The food was delicious, the service was friendly and efficient, and the view was lovely. The steak would have been even tastier if the beef had been aged a bit more.
    Special Features:
    special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ratings-Only Reviews
    Based on 24 ratings-only reviews submitted since May 23, 2014
    • Overall Rating4.5
    • Food4.8
    • Ambiance4.2
    • Service4.7
    • Noise LevelModerate
  • The following 258 reviews are from the Ruth's Chris Steak House - Wailea reviews archive.
  • Ruth rocks!!
    KiheiboiFoodie
    Dined on 5/15/2014
    We love Ruth's for special occasions. Birthdays, mothers day, fathers day or just popping in craving some steak, lobster and vino. We will be back as uaual.
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • RC always good...
    Danreman
    Dined on 5/12/2014
    Have dined in many RC...seldom disappointed. Pricey...around 100$ a person. Matt was our server...perfect. Put the broccoli au gratin back on menu...Matt had kitchen make for us... :) 2 bone in ny...very good. Worth 65$...not sure. Good martinis. Great corner table. Don't advertise happy hour in bar..there are only 6 seats at bar and not tables to sit in..u r deceiving the guests. RC is may fav steakhouse..best one is in Scottsdale
    Special Features:
    fit for foodies, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • kmcj5
    Dined on 5/2/2014
    We have been big fans of the Ruth's Chris in our area (Irvine, CA) for many years. We were looking forward to visiting the restaurant in Wailea and enjoying a fabulous meal but were left extremely disappointed! We each had the petite filet and lobster tail. The steak was 1/2 the thickness we are accustomed to and the lobster wasn't sweet nor tender. We also had the creamed spinach, which is a usual favorite, and it was cold. Because of the disappointing meal, we even opted out of our usual dessert favorite, Creme Brûlée. The most discouraging thing is the lack of consistency and not knowing if other locations are held to the same standard. Next time we will think twice before we venture off the usual path for our Ruth's Chris meal.
    Special Features:
    Great for Lunch, Late-Night Find
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Not so memorable
    mauigirlVIP
    Dined on 4/30/2014
    We've had dinner at Ruth's Wailea on many occasions and most of the dinners were quite good. My dining companions enjoyed their dinner but my steak was served to me cold though the plate was blazing hot. My steak must have been sitting around for quite some time before I received it and they popped it back in the oven before they served it to me but it didn't help. The dragon fruit sorbet was not good! Our server Steve was great.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ruth's Chris
    monkeypod
    Dined on 4/25/2014
    Come on its Ruth's Chris no matter which location you go.... it will always be amazing... this was our first time in Maui and as soon as we saw a Ruth's Chris we knew we had to go there for dinner one of the nights.... compared to the ones in California it was very quiet and not a full house but that's just because its on an Island.... if you are looking for a quiet place to go for a romantic dinner when your on vacation this is the place.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The staff is always very friendly
    maui4us
    Dined on 4/12/2014
    The staff is always very friendly & professional. Mike (manager) & Steve (waiter) are the best! They play a big role inbwhy we choose to dine often at the Wailea store
    Special Features:
    good for groups, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • I've been Chris'd
    Randy
    Dined on 4/7/2014
    After hearing about Ruth Chris for so many years, we have finally gone. Why I have waited I do not know. My wife and I consider ourselves foodies and have dined all over the world.. why have we missed this place..was it because it was a chain?? I don't know, burt I have to say we were delightfully surprised. The food was outstanding. If one is ever going to have a steak in the world - here is the place. I thought we had found the ultimate steak place in a restaurant outside of Siena, Italy.. but RC- topped it. We will be back.
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Maui dining
    MauiDiner
    Dined on 3/24/2014
    We stopped in at Ruth's Chris Steak House in Wailea and had another great dinner. The steaks are pretty amazing and if you have not tried the fine dining here - it is really and must. Starting with the starter bread & butter in combination with the dinners are served on 500F plates - it is always a special outing here. You can get you Costco "Ruth's Chris" gift certificates and save 20% - that is always a "plus" because this is not the most economical establishment to dine at - especially for larger families.
    Special Features:
    fit for foodies, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Not up to Ruth's Chris standards
    jacknvon
    Dined on 3/23/2014
    We have been to many RC restaurants all over the country and this one is just not up to the level we expected. I assume that being in a high tourist area allows them to slack a bit on both quality and service (which we find the same with most Maui restaurants). The layout of the seating does not allow for much privacy, the lighting is too high, and very few seats with views (which would be spectacular if they could be seen). We are vineyard owners and always bring our personal supply, so be aware that this RC does not allow outside bottles (their policy), where most Hawaii restaurants do have a corkage fee. Sorry, won't be back to this one, but will be at our favorite in Palm Desert next month.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Horrible
    rhoffVIP
    Dined on 3/21/2014
    The steaks were totally tasteless. I had a rib eye and my husband had a filet. Not good and I definitely would not return. I have had better steaks at fast food for a whole lot les money.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Wailea
    fb1972
    Dined on 3/20/2014
    The food was amazing, but the service was impeccable!
    Special Features:
    fit for foodies, notable wine list, romantic, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • First Visit..Not bad
    LJoanne
    Dined on 3/18/2014
    We really enjoyed the ambiance and service of Ruth Chris Restaurant. Our waiter was excellent and described the menu, cooking methods and yes, how much salt we wanted as seasoning. That is a first for us. Our Shrimp Cocktail was delectable, the sauce spicy as we like it. My husband chose the lamb entree and I had a petit filet. Both pieces of meat were tender and delicious. I do think that the plates are far too hot. This allows the meat to continue cooking and therefore ours was a bit more "done" than we would have liked. I am not a fan of butterflying the beef. Next time. I will ask for grilled whole. The sides can be shared by two. We had a delicious chocolate duo dessert and espresso coffee. The wine menu is extensive. Pricy but good.
    Special Features:
    good for groups, notable wine list, romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • DISAPPOINTED
    OpenTable Diner Since 2014
    Dined on 3/6/2014
    I'VE EATEN MANY TIMES AT THIS STEAK CHAIN. THE WAILEA LOCATION HAS SEEN A NOTICEABLE SLIPPAGE IN THE QUALITY OF THE MEAT. RUTH'S IS ABOUT MEAT. THIS LAST TIME THE MEAT WAS NOT COOKED PROPERLY FOR EITHER OF US. MY FILET TASTED A LITTLE LIKE LIVER. NOT PROPERLY AGED, OR COOKED IN BLOOD. WOULD NOT RECOMMEND THIS LOCATION IF YOU LIKE THE REAL RUTH'S CHRIS EXPERIENCE.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • terrible service
    ArmadaGardener
    Dined on 3/1/2014
    Although the food was very good the 3+ hours it took to eat dinner was an ordeal I would never want to repeat. Extremely poor service. I've eaten here in the past and had both great food and great service but this experience was so bad I will never go back to his restaurant.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Anniversary Dinner
    Nuzan
    Dined on 2/28/2014
    My wife and I celebrated our 10th wedding anniversary at Ruth Chris. The experience was amazing and the food was excellent. There was in issue with my steak that was immediately resolved. The staff provided a wonderful dining experience from the start to the finish. We will be coming back our next time in Maui.
    Special Features:
    fit for foodies, notable wine list, special occasion, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Super service and food
    OpenTable Diner Since 2009VIP
    Dined on 2/26/2014
    It has been awhile now since we were there so my memory is not a sharp as it should be, but the service was a 12 on a 1-10 scale. The food was excellent, we both had steak and felt it was reasonably priced considering the location and the restaurant. Would definitely go here again for a special meal event.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Superb dining in everyway
    Rick
    Dined on 2/20/2014
    While part of large publicly traded company this restaurant franchise operation is superb. From the minute you enter the restaurant you are catered to in every way. I have been back now several times three years running and it is the same every time. Etiquette and attentiveness is top shelf - very professional. Phenominal food with impeccable service. It doesn't get any better!
    Special Features:
    fit for foodies, notable wine list, romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • We wanted formal and steaks
    Cowboy
    Dined on 2/18/2014
    Food was good, service was OK, of course the prices were out of sight considering it is Ruth's Chris Steakhouse. Our only disappointment was how "tired" the inside seemed. Sometimes things need to be deep cleaned and refreshed. When we were taken to our table, my chair had something sticky and yellow on the seat. I did not want to sit in it and just exchanged with one of our extra empty chairs. The young hostess thought that was strange and made a lame excuse when I pointed out the spot on the chair. Overall, just not conducive to encouraging me to take my wife again and drop a couple hundred dollars on a meal.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great service and food!
    Bill
    Dined on 2/14/2014
    Great opportunity to get some red meat after eating seafood all week in Maui! Steak was delicious and the service was excellent. Location is perfect too so you can do a little shopping before or after your meal.
    Special Features:
    romantic, notable wine list, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great food
    OpenTable Diner Since 2012
    Dined on 2/13/2014
    The food was great. We had Mai Mai, and the felet and the were both great we'll cooked. We would definitely come back.
    Special Features:
    good for groups, romantic, scenic view, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.