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  • Roy's Desert Ridge

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Roy's Desert Ridge
Roy's Desert Ridge

Roy's Desert Ridge Details

  • Dining Style: Fine Dining
  • Website: http://www.roysrestaurant.com
  • Email: phoenix@roysrestaurant.com
  • Phone: (480) 419-7697
  • Hours of Operation: Dinner: Nightly: 5:30pm - 10:00pm
  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Seafood, Asian, Contemporary American
  • Executive Chef: Mako Segawa
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Entertainment, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Smoking Area (patio only), Takeout, View, Wheelchair Access, Wine, Wine Bar
  • Private Party Facilities: All rooms exude a Hawaiian flair with original island artwork, teak lighting & custom milwork.
  • Private Party Contact: Group Sales Manager (480) 419-7697
  • Entertainment: Live music every Friday and Saturday night during our Aloha Hour on our lanai.

Getting there

  • Cross Street: East Pathfinder Drive
  • Parking: Valet
  • Parking Details: Valet available and is discounted with validation & self parking available.
A word from Roy's Desert Ridge
The legendary culinary vision of Roy Yamaguchi can be enjoyed right here in the Phoenix area. At Roy’s Hawaiian Fusion Cuisine, our menu features the finest seafood with a focus on delicacies from the oceans around Hawaii. Each creation is a fusion of flavors found in our freshest local ingredients with European sauces and bold Asian spices and served with the spirit of Aloha, creating a dining experience that leaves you feeling like you’ve found paradise. The Desert Ridge restaurant is located inside the JW Marriott Desert Ridge Resort & Spa. We feature lanai seating surrounded by tiki torches overlooking the gardens and water features of the JW Marriott, and a spacious dining room. In the kitchen, Chef Mako Segawa brings his imagination and artistry to the plate every night. Chef Mako is a graduate of the Culinary Institute of America and has worked beside Chef Roy since 1992. It is our pleasure to welcome you into our Ohana and we look forward to serving you.Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerSeafood
Diner Reviews
  • "Food is very good. Dine outdoors if you can. We have been there several times and outside is the better choice. The patio is lovely!"
    Dined on 4/5/2014
  • "Excellent food, great for business dinners and special occassions! We live in the area and celebrate anniversarys/birthdays here often. My work holds our annual conference at the hotel, and I have always entertained customers at Roys and not been dissappointed! It can get loud if there are alot of people, but its worth it!!!"
    Dined on 4/2/2014
  • "We come here about 4-5 times a year. The food is consistently good as are the drinks. The serice is also generally very good. Perhaps most important is how they really cater to young kids: kid menu, kid cups, kid appetizer and desert were on the house!! We will be back. And we really like that the menu changes occasionally now to add variety for regulars."
    Dined on 3/30/2014
  • "Great happy hour (Aloha Hour). Order 3 appetizers and call it dinner. Or, have dinner, which is terrific. I had the braised short ribs with mashed potatoes and a rich gravy. My wife had the butterfish. Hard to say which was better. The new dessert, a light carrot cake, was really special."
    Dined on 3/30/2014
  • "Loved our dining experience at Roy's in the JW Marriott Desert Ridge. The service was excellent. Very attentive waitress and servers. Food was very good. Portions were a good size but not overly generous. I would recommend trying a couple of different appetizers and splitting the desserts as well. We stuck with the chef's picks and found them very tasty."
    Dined on 3/24/2014
  • "All of the staff were very friendly. It made you feel welcome. Food was very good as well."
    Dined on 3/22/2014
  • "Good food, very casual, outdoor dining. You always know what to expect at Roy's. No raves but never disappoints."
    Dined on 3/6/2014
  • "The quality of the food is over priced. The service was very good. Will not return to this restaurant."
    Dined on 3/17/2014
  • "Dined their twice this trip, both times the food and service were excellent. Very accommodating with food allergies."
    Dined on 3/15/2014
  • "When you Tavel and stay in hotels, the restaurants can be typical hotel restaurant food but not one with a Roy's . always good, great trained wait staff, great restaurant. I would always go to a Roy's as they have the standard of quality at its peak. Eat at Roy's everywhere you can find one. love the butterfish and short ribs."
    Dined on 3/14/2014
  • "Great food, service and ambience - always a memorable experience. 2nd time to this paticular Roy's, although I've been to 5 different locations in AZ, CA, and HI. This location is paricuclarly nice for the outside dining experience."
    Dined on 3/13/2014
  • "The food as usual was great. We have been Roy's a number of times in the past and never diappointed. This visit it was frezzing in the restaurant. We changed our table three times to find a spot that was warm."
    Dined on 3/9/2014
  • "Roy's is one of my favorite restaurants and I try to eat here anytime I am in a city that has a location. This visit did not disappoint - the food and service were excellent as always. My only small critique would be that they have removed the chocolate souffle from the Prix-Fixe menu as a standard desert option (you can still get it for an up-charge). Not a big deal, but I actually did not get the Prix-Fixe for that reason and just ordered what I wanted seperately (maybe their intention?). As I said, not a big deal and will certainly continue to visit Roy's every chance I get."
    Dined on 3/1/2014
  • "After a great experience at Roys Chandler, we opted to take a family friend who was staying on the north side of town out to the Roys in Desert Ridge. We arrived early & went to see if we could be sat early for the dinner, but after 10 min standing at the hostess desk, nobody had checked to see what we needed. Our waitress was one of the most inattentive & slow I've ever had. Drinks took over 20 min, food took even longer. My filet was so well done it was almost a gray brown inside (ordered med). I sent it back & it took her well over 20 min to replace my order - by then everyone else had finished. We had to chase her down for everything and with a 5:30 seating, we didn't leave until almost 8:00 pm. I do not recommend this location."
    Dined on 2/11/2014
  • "I thought the food and service was okay. Maybe we were there on an off night but we had to ask for refills on our drinks and the staff was not very attentive like you would expect at a place like this. The food was a bit dry tonight so nothing special to rave about. Again, maybe it was an off night but wasn't impressed and not worth it at those prices. I eat at plenty of nice places weekly so I know how the service and food should be but just didn't come together on this visit."
    Dined on 1/19/2014
  • "Decided to go back to Roy's for our anniversary after a great time last year. I have to give them kudos for the awesome service. They put a ribbon on your table and everyone that came by wished a happy anniversary--very sweet. Someone even researched that my husband drank O'Doul's--impressive. Hubby also raved over the short ribs, but I was a little disappointed with my fish dish, it seemed a bit overcooked. We got some yummy chocolate treat for dessert. Overall, a wonderful evening!"
    Dined on 2/6/2014
  • "Have been to Roys several times around the country; increased pacing is making us feel like we were part of a machine, not a dining experience. Food quite good, service razor prompt, we felt incredibly rushed in the eagerness to turn the table ( major golf weekend in Phoenix, so demand was high). We were seated at 7:20 and out the door at 8:40, with our table already being stripped just as we turned the corner after getting up. I believe in efficiency, but wow, this was too much. Pushing us to order drinks, wine, dinner, politely saying "are we ready yet" just a few more times than necessary. It reminds us that the most leisurely and elegant open table is our own, for a whole lot less money."
    Dined on 2/1/2014
  • "The atmosphere is totally dependent on what's going on in hotel - which in our case meant sifting through a line of busses and hundreds of convention people trying to leave for an event."
    Dined on 1/30/2014
  • "Had a good time, nice wine list but the portions do not match the prices. Be prepared for small portions at the price you are paying. The food is great tasting but will not fill you up."
    Dined on 1/26/2014
  • "Took a friend for her birthday dinner. We ordered the kale salad - delicious. She ordered swordfish. I don't even like swordfish and this was divine. Would totally order it here. I ordered shortribs - they were just ok. About half way through, they got a bit chewy. I mentioned it to our server who asked what he could do. I knew we were having desert (and the portions are large), so I said he needn't do anything - just letting him know so the chef could be aware. A little later, the manager came by and asked about it. Without hesitation, he said, "Obviously I'll be taking care of that. What else can I do?" We didn't need anything else. Desert was Lava Cake - delectable! Brought a complimentary dessert for my friend's birthday. I'll be back!"
    Dined on 1/23/2014
  • "We had an excellent table and an excellent waiter. The pineapple martinis were delicious and different. Two of our 3 entrees were perfect, bu the macadamia crusted mahimahi was overcooked and dry and had to be sent back. The re-cooked one was excellent too, but took way too long. The two other diners were 90% finished their meals when the re-cook ed mahimahi arrived, taking away from what otherwise would have been an outstanding evening."
    Dined on 1/20/2014
  • "We, family of 8, chose Roy's to celebrate my daughter's 14th birthday. The entire experience was exceptional. The Coconut Shrimp and the Lobster Wontons were amazing. Every entrée was tasty (Salmon, pork loin, steak..) and the chocolate soufflé topped off the meal. We will return."
    Dined on 1/16/2014
  • "Great spot for unique dishes. Seabass is highly recommended. I typically do not go to restaurants in a hotel but this one is an exception and highly recommend"
    Dined on 1/13/2014
  • "From entering to leaving, the service at Roy's was fabulous. It's located in the Marriott Desert Ridge, so you expect some level of service, but from dropping my car at the valet to picking it back up, everyone was extremely friendly. The appetizers were very good - my 13 year old LOVED the coconut shrimp - and the main courses were very good as well. My one issue is the main course wasn't as hot, temperature-wise, as I'd like. For whatever reason I seem to have this issue with most of the Bloomin' Brands restaurants - the food just doesn't seem like it's the correct temperature. Nevertheless, I'd recommend it highly as I'm sure my issue is strictly personal preference."
    Dined on 1/11/2014
  • "The staff made our guests feel special on their anniversary by presenting a complimentary dessert. Thank you"
    Dined on 1/8/2014
  • "This restaurant is always a winner. Excellent food and service."
    Dined on 1/8/2014
  • "I didn't catch our servers name, but she was the best waitress we have ever had. Attentive without being suffocating. Her support waitstaff was excellent at well. Food was wonderful and the restaurant looked great. Even the hostess was terrific. Overall a really great experience. Definitely will go back with our family."
    Dined on 1/4/2014
  • "The food was very good and we especially enjoyed the ambiance. Our only critique is that we felt a little rushed, but that will not stop us from going back."
    Dined on 12/26/2013
  • "Roys was as good this last time as it was the first time in Hawaii. Seafood is excellent here. Service is great. What more can you ask for?"
    Dined on 1/3/2014
  • "Restaurant is located in a Marriott Resort. While there were more open tables upon arrival for some reason we got the one near a table with three children. Had I realized it sooner I would have requested to be moved due to the noise. The open kitchen was on the other side of us which made the setting noisier. In addition, the server staff liked to congregate at the kitchen and chat when not serviing their tables."
    Dined on 12/20/2013
  • "Our second Christmas Eve at Roy's. A great menu, and great venue. Loved every minute..."
    Dined on 12/24/2013
  • "Have enjoyed Roy's wonderful food in many locales. Food does not disappoint here. Service,however, was a bit confused and should be improved commensurate with the food."
    Dined on 12/21/2013
  • "Very consistant with there food and drinks and always great service!"
    Dined on 12/22/2013
  • "Whenever we visit a location that has a Roy's we make it a point to dine there at least once. They total experience is always top-notch and this visit was no exception. The food and service were very good."
    Dined on 12/13/2013
  • "have always loved the greatness of this restaurant"
    Dined on 12/14/2013
    Dined on 12/6/2013
  • "The experience never changes, always on top of their game. This was the 3rd visit, and have tried something different every time. All are our favorites. The staff really play in to the ambience of the whole dining experience. The feeling like it's specially prepared for you with no rush between courses is what eating out is supposed to be. Thanks to all who took part in our dining experience. Don't change a thing."
    Dined on 11/5/2013
  • "We have been going to Roys for years. The food is very interesting and tasty. However there's very little on the plate! We first ordered the Caesar salad. The presentation was poor. It was good, however not large enough. It doesn't cost much to add more romaine. Next the main course. My husband had rice, not enough. The plate was large and there was a nice piece of fish with little else. I had fish, no rice, extra vegetables. There were no extra anything. And what's with the edamame. Americans want bread! For the price we paid, we felt it was not worth it."
    Dined on 11/14/2013
  • "Although Roy's was packed, we were able to get in earlier than our reservations at the bar. Appetizers came in cold so had to send it back. Entree was good. Vibrant bar scene with awesome patio fire pit for drinks afterwards. Service at the bar was great."
    Dined on 11/8/2013
  • "This wasn't our first Roy's. We've dined at the original in Hawaii Kai and also on Kauai, Kona, Maui, San Francisco and Pebble Beach. I'm pleased to report that Desert Ridge compares well to the best in the chain. Expertly prepared dishes attractively presented and expertly served. And oh, so many friendly people. Mahalo Roy's. Nicely done."
    Dined on 10/27/2013