Roux - Hilton Asheville
Roux - Hilton Asheville

Roux - Hilton Asheville

  • Dining Style: Casual Dining
  • Website: http://www.rouxasheville.com/
  • Phone: 8282092715x
  • Hours of Operation:


    Breakfast: Daily: 6:30am - 11:00am

    Brunch: Saturday & Sunday: 11:00am - 2:00pm

    Lunch: Monday - Friday: 11:00am - 5:00pm, Saturday & Sunday: 3:00pm - 5:00pm

    Dinner: Daily: 5:00pm - 10:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: American, Comfort Food
  • Executive Chef: Randy Dunn
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Farm to Table, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Takeout, Weekend Brunch, Wine

Getting there

  • Cross Street: Thetford Street
  • Parking: Street Parking
A word from Roux - Hilton Asheville
Discover Roux and you just may become addicted. Our Executive Chef Randy Dunn has created an innovative menu incorporating small plates and comfort food finished with a creative twist. Roux fuses southern comfort with modern sophistication, dishes inspired by our Chef's grandmother's kitchen then spiced with locally farmed ingredients that are all Asheville. Our menu features small plates that allow sharing as well as more traditional large plates. A diverse wine list, full service bar and select desserts created in the Roux kitchen complete your experience.



At Roux you'll also enjoy the best service and an inviting atmosphere. Join us for breakfast, lunch and dinner and become mad about Roux. We are located in the Hilton Asheville Biltmore Park.
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Roux - Hilton Asheville reviews from OpenTable diners
4 reviews since May 26, 2014
Overall Rating4.3
  • Food4.5
    Service4.5
  • Ambiance3.8
    Noise LevelModerate
good for groups (2)special occasion (2)fit for foodies (1)great for brunch (1)romantic (1)Show More
  • air freshener
    OpenTable Diner Since 2014
    Dined on 9/6/2014
    My asthma was triggered by, what I believe, was the floral air freshener at The Roux. The waitress seemed uninterested in helping me figure out what was bothering my breathing. Perfumes are not necessary & can be a health concern for some patrons.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • good food but noisy
    eatingLoud
    Dined on 6/8/2014
    We stopped for a Sunday breakfast and found the food to be quite excellent however the ambiance was closer to eating at an airport restaurant then it was eating at a fine dining restaurant.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ratings-Only Reviews
    Based on 2 ratings-only reviews submitted since May 26, 2014
    • Overall Rating5
    • Food5
    • Ambiance4.5
    • Service5
    • Noise LevelQuiet
  • The following 39 reviews are from the Roux - Hilton Asheville reviews archive.
  • It was ok
    Mick
    Dined on 4/20/2014
    Food was good but nothing spectacular. Need to hire a pastry chef there were no dessert offerings. Service was excellent and the staff was very friendly.
    Special Features:
    Great for Brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2014
    Dined on 4/20/2014
    was ok for last minute reservation.... just an extended breakfast at the hilton... would have like more choices for lunch part of brunch
    Special Features:
    Great for Lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointing
    1travelingdiner
    Dined on 4/20/2014
    The Easter brunch was very disappointing. Not a lot of choices for people with gluten allergies. The salmon was bland. It was overall not a good experience.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good Food and Ambience
    johan
    Dined on 12/31/2013
    The food was very good and reasonably priced. It was a nice quiet resturant with decent service and wine list.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great brunch, dinner just OK
    delischsearcher1
    Dined on 12/30/2013
    Dec. 2013, dinner at Roux was a disappointment. First, poor timing: Shortly after the delivery of our cheese board and wine, the soup was delivered, abruptly ending what we intended to be the leisurely enjoyment of our appetizer and wine. Then came the entrees soon after the finish of our soups, with the half-full cheese board still sitting there, taking up space on the table and waiting for us to finish it, which we never did. Second, entree quality/presentation: The filet ordered medium was tender, but was medium-well and was placed on not-firm mashed potatoes. so pressing on the steak to cut it oozed the potatoes out sideways and made the steak slide. Not pretty. Grilled asparagus stalks were too thick. Salmon was cooked as requested..
    Special Features:
    good for groups, great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Awful Experience for a Hilton
    Jaxrose
    Dined on 12/25/2013
    We had Christmas dinner here because of a problem with our prior reservation. There were 4 options available in Open Table. We have dined in Hilton restaurants before and were always pleased. This looked like a Morrisons Cafeteria. No ambience at all. A lot of people were in sweatshirts and jeans which was mood altering for us. They only had a buffet which we generally do not do, but had little control. The list of food was nice so we dug in. The chicken Marsala was dry and had little to no sauce. The green (spinach??) fettucini was tasteless.The mixed veggies were cold. The bread was hard. The chocolate peanut butter dessert was awful. The only thing good was the Cesar salad. This was a total disappointment for Christmas dinner.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Service and FIne Food
    mwmills
    Dined on 12/20/2013
    Nice find. Ginger our server was terrific, friendly and helpful. My husband had the ahi tuna burger, cooked perfectly and delicious. I had the crab cakes. Crab cakes are always a risk when not near the coast but these were great. Very little breading and served over a corn and sweet potato mix.
    Special Features:
    fit for foodies, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • This is a hotel restaurant
    OpenTable Diner Since 2011
    Dined on 12/14/2013
    This is a hotel restaurant (in the Hilton at Biltmore Park), and for that reason I was skeptical. Was I ever surprised! The food was outstanding, and the service was great. I'll definitely go back.
    Special Features:
    fit for foodies, notable wine list, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Enjoyable Thanksgiving Buffet
    bbbb
    Dined on 11/28/2013
    Visiting family in the area, we chose Roux for Thanksgiving dinner because of its buffet menu and reasonable fixed price. We were not disappointed. Staff were attentive, friendly, and responsive. The dining area is in the front lobby of the hotel and is not sectioned off to define it as a separate space, which seemed a bit odd at first. However, we soon adapted and felt ok in the space. The menu offered many choices, with local and regional touches, some unique. All dishes were very tasty, and several drew us back for seconds, though some in our party thought the food was overly salty. Desserts were a minor disappointment. However, the courses that preceded dessert far outshone the relative ordinariness of the finale. It was a good meal.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • I was a bit mislead by a review
    OpenTable Diner Since 2009VIP
    Dined on 10/26/2013
    I was a bit mislead by a review in Blue Ridge magazine. Long drive from Asheville. Food was average, but restaurant was in an open lobby of the Hotel. There were only two other people dining ( Saturday night ). Had three different servers, because they kept leaving " to deliver Room Service ". Passed up several great Asheville restaurants to eat at a location that could have been in an airport. Probably my fault for not doing more research.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Items we wanted we're not
    OpenTable Diner Since 2011
    Dined on 10/19/2013
    Items we wanted we're not available - they "ran out last night" -we were advised of this only after ordering wine.We did not stay, went across the street to another restaurant.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good food and decent value.
    zzzzzzzzzzzzzz
    Dined on 10/8/2013
    Good food and decent value. The menu is quite limited though and lacking in imagination - probably because hotel guests might just want plain food cheap. The room was nearly empty and the waiter preoccupied with something. It's a good neighborhood spot, but don't go out of your way.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A Gem
    BandJ
    Dined on 9/12/2013
    We dined at Roux for the first time Thursday evening. From beginning to end it was a wonderful dining experience. Very good food, atmosphere and service. I hope more locals will consider Roux as a dining destination.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Special experience
    traveler
    Dined on 7/29/2013
    We were there on a Monday evening so we actually had the place to ourselves and felt very special with the very attentive, pleasant service. The food was well prepared and seasoned just right - not adventurous, but attractive and tasty. The dining room was sophisticated yet comfortable.Our server was outstanding.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Brunch
    Foodie
    Dined on 6/23/2013
    I enjoy dining at the Roux because of the small, quiet setting. The omelet was delicious, and the service was impeccable. I am looking forward to trying a dinner meal there! I enjoyed lunch there several months ago!
    Special Features:
    great for brunch, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Birthday dinner
    Gemini7birthday
    Dined on 6/7/2013
    We were hesitant to make reservations in a hotel restaurant. However, the Hilton restaurant Roux was an excellent choice. I enjoyed a quiet birthday dinner with the special one in my life. Loved the vegetarian option bbq tofu. The food and service will certainly make us return.
    Special Features:
    romantic, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Inexpensive and basic hotel
    lisa
    Dined on 6/2/2013
    Inexpensive and basic hotel breakfast, nothing extraordinary
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Extremely quiet because we
    OpenTable Diner Since 2012
    Dined on 5/18/2013
    Extremely quiet because we had to have an early dinner and there was no one else in the restaurant. By the time we left there was only one other table. Food was "okay". A little pricey for what it is, but it's a hotel restaurant and a Hilton. Should have expected that. With so many other choices in Biltmore Park I would suggest going out the door to one of the more vibrant restaurant scene instead of opting to stay in the hotel. Our friends had just arrived in Asheville and staying at the hotel and they wanted a quiet night so that is what they got. Service is excellent as we were the only people in the restaurant. The bread that was complimentary was delicious.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Dinner at Roux
    Bob24
    Dined on 5/11/2013
    We were extremely happy with the dinner offerings at this moderately priced restaurant. They were accompanied by some interesting cocktail choices. It's location off a hotel lobby and near the hotel bar which was quite noisy the night we were there pretty much limits the ambience opportunities. We would definitely consider returning.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great food but bad service
    OpenTable Diner Since 2013
    Dined on 3/31/2013
    Overall the experience was good but there seemed to be some confusion about how to offer service to a large table of Easter brunch goers paying $25 each. Our drink order was taken but never delivered. Water glasses were on the table but never filled. When we finally did get our drinks we asked for cream for coffee and was told it was on a table near us. Not what I expect for that price. We were mixed in the lobby of the hotel, which felt inappropriate for the price and the occasion. It also seemed liked the server hadn't been trained on how to work this particular event. But despite the awkward and forgetful service the food was very good. We probably won't book there again, however, because I like a little more attention for brunch.
    Special Features:
    kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We have enjoyed this restaurant
    Rachel
    Dined on 3/30/2013
    We have enjoyed this restaurant a number of times and always find the food and service to be excellent.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food was good but not excellent.
    bomaizyVIP
    Dined on 3/30/2013
    Food was good but not excellent. Waiter was very nice and personable. I would try them again for another chance.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • My wife and I had our anniversary
    OpenTable Diner Since 2013
    Dined on 3/9/2013
    My wife and I had our anniversary dinner at the Roux. I had the salmon and it was great. My wife got the 6 oz. Filet and loved it. We look forward to the next time
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Very good food, price is not
    OpenTable Diner Since 2008
    Dined on 2/26/2013
    Very good food, price is not bad. Nice atmosphere, had a harp player there while dining. Very relaxing
    Special Features:
    neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Love Roux! One of my top 3
    OpenTable Diner Since 2013
    Dined on 2/24/2013
    Love Roux! One of my top 3 favourite brunch places in Asheville!
    Special Features:
    good for groups, great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • We went to check out Sunday
    BevLocal
    Dined on 2/24/2013
    We went to check out Sunday Brunch and had to ask for the Brunch menu after being seated - we received the Breakfast menu even though we had reservations. Our server brought water and coffee but didn't pour or make sure everyone at the table had some. She was chatty but not particularly effective. The food was generally adequate for brunch, although the muffins in the benedicts were almost impossible to cut through and the portabello mushrooms were charred.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Enjoyed everything about our
    OpenTable Diner Since 2013
    Dined on 2/14/2013
    Enjoyed everything about our experience at Roux...food was delicious (loved that the cheese on our appetizer was locally sourced), service was excellent and friendly and the atmosphere was elegant. Wonderful place for a special occasion.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Accomodated elderly diner
    OpenTable Diner Since 2011
    Dined on 2/14/2013
    Accomodated elderly diner with grace. Very professional, great food, also a great biz lunch venue.
    Special Features:
    good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Love, love, love your brunches!
    OpenTable Diner Since 2013
    Dined on 2/5/2013
    Love, love, love your brunches! I always recommend Roux for brunch and have all my South Aville lunch meetings at your restaurant.
    Special Features:
    great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Roux is part of the open lobby/bar/
    BobSVIP
    Dined on 1/17/2013
    Roux is part of the open lobby/bar/entrance in this Hilton. Our hostess, Jennifer, doubled as our waitress. From the time we entered until we left she was very attentive, pleasant, and into her customers. Mushroom soup is usually tasteless, but my wife said the mushroom soup here was the best anywhere, and we've been almost everywhere. Biltmore Square has another winner.
    Special Features:
    good for groups, late-night find, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Food was excellent. Service
    OpenTable Diner Since 2010
    Dined on 12/30/2012
    Food was excellent. Service leaved much to be desired!! Server did minimum and forgot things.
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The Christmas Day buffet was
    OpenTable Diner Since 2012
    Dined on 12/25/2012
    The Christmas Day buffet was very good but not so great for vegetarians.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Thankgiving
    OpenTable Diner Since 2012
    Dined on 11/22/2012
    Thanksgiving dinner. Would not suggest this location for Thanksgiving dinner. The meal was in a buffet format. For being such a recommended spot and the price tag being $30 per person the food quality was not there. Food that should have been warm (Turkey, Ham, Stuffing, potatoes, gravy, and Bisque)were all served cool to cold. This meant if you were a white meat lover you have cold and dry meat. Dessert was limited to 3 items (pecan pie, pumkin pie, and bread pudding).
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Thanksgiving in Asheville
    OpenTable Diner Since 2010
    Dined on 11/22/2012
    My wife and I spent the Thanksgiving weekend in Asheville. We visited the Biltmore House on Wednesday evening and spent Thanksgiving day walking around the city. The Roux is a lobby restaurant at the Asheville Hilton. We had a wonderful Thanksgiving spread with very good variations on traditional dishes. The food was excellent, service was good and atmosphere was a little noisy, but what we expected. All in all is was a great holiday weekend.
    Special Features:
    good for groups, great for brunch, kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Buffet for Thanksgiving
    GATraveler
    Dined on 11/22/2012
    Solid traditional Thanksgiving buffet with all the traditional favorites and a few added dishes that compliment the meal quite nicely. Attentive service and a reasonable price for this type of holiday meal.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Went for Thanksgiving buffet.
    OpenTable Diner Since 2012
    Dined on 11/22/2012
    Went for Thanksgiving buffet. Food was excellent and service was good as well. Would recommend.
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fantastic restaurant. We
    OpenTable Diner Since 2012
    Dined on 11/22/2012
    Fantastic restaurant. We had been one time before for dinner before making Thanksgiving reservations. The buffet at Thanksgiving was incredible. Everything was absolutely wonderful. We can't say enough good things about this restaurant, the chef, the cooking staff, the wait staff, hostesses, etc. Everything was perfect. We will be back for more than just Thanksgiving.
    Special Features:
    fit for foodies, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • My husband, mother and I had
    OpenTable Diner Since 2012
    Dined on 10/6/2012
    My husband, mother and I had dinner at Roux one evening. The wait person was very courteous and professional, and the food was quite good. This is one of the better restaurants located in Biltmore Park. We definitely will visit Roux again.
    Special Features:
    neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet