The Oak Room - The Westin St. Francis
The Oak Room - The Westin St. Francis

The Oak Room - The Westin St. Francis

  • Dining Style: Casual Elegant
  • Website: http://www.westinstfrancis.com/
  • Phone: 4157740264
  • Hours of Operation:
    Breakfast: Monday - Friday: 6:30am - 11:00am, Saturday - Sunday: 6:30am - 11:30am; Lunch: Sunday - Saturday: 12:00pm - 2:00pm; Dinner: Sunday - Saturday: 5:00pm - 10:00pm
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Steak, American
  • Executive Chef: Bernd Liebergesell
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Beer, Full Bar, Non-Smoking Restaurant, Personal wines welcome (corkage fee applies), Private Room, Wine
  • Catering: Able to cater for private funtions for up to 110pp. We can cater special menus that are personalised to the clients tastes and preference. Please call the Oak Room for a Menu Specialist for further details.
  • Private Party Facilities: Restaurant "buy outs" are available. We also have a secluded alcove for private parties.
  • Private Party Contact: Guido Schuldberg 4157740415
  • Special Events: Private Dining Room Available Please call the Oak Room for further details.

Getting there

  • Cross Street: Post and Geary
  • Public Transit: There is a cable car stop in front of the hotel. Also, the Post and Geary street buses stop near the Hotel.
  • Parking: Hotel Parking
  • Parking Details: Parking through the Westin St. Francis Hotel valet is available.
A word from The Oak Room - The Westin St. Francis
This is the place to enjoy a hearty breakfast and a full buffet. For lunch, dinner and cocktails, relax in a historic retreat featuring a seasonal menu with some old time San Francisco favorites. Room has just finished an extensive renovation that was part of the whole renewal process of the Historic St. Francis. Join us on Facebook to take an indepth look at our remodeled room. We feature a Comprehensive California wine list.
Continued
Foodspotting photos
See all photos
The Oak Room - The Westin St. Francis reviews from OpenTable diners
23 reviews since May 24, 2014
Overall Rating4
  • Food3.8
    Service4.2
  • Ambiance4
    Noise LevelModerate
80% of reviewers would recommend this restaurant to a friend.
romantic (9)special occasion (9)great for lunch (4)fit for foodies (3)good for groups (2)neighborhood gem (2)kid-friendly (2)late-night find (2)hot spot (1)great for brunch (1)Show More
  • Beautiful room--but too expensive
    Nikta
    Dined on 12/19/2013
    I hadn't been to the Oak Room for years, but thought it would be perfect for a slow holiday lunch with an out of town friend. As I remembered, the room is quite lovely. Very old San Francisco. Unfortunately the food was hit-and-miss. The crab chowder was amazing. The caesar salad was bland. The bigger disappointment were the prices. Lunch for two, with coffee but no cocktails was nearly $100 with tip. We could have had a much, much more spectacular meal--and experience--for that much money. I don't think I'll be back.
    Special Features:
    good for groups, neighborhood gem, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Family holiday luncheon
    Susan
    Dined on 12/17/2013
    We enjoyed a very nice lunch with three generations of family. The restaurant staff were exceptionally considerate of the fact we had a toddler with us, and the entire experience was one we will want to repeat.
    Special Features:
    good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Food was overcooked, service
    JRoman
    Dined on 12/12/2013
    Food was overcooked, service was good but I wouldn't go back. Nothing memorable
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Nice pre-theater lunch
    OpenTable Diner Since 2014
    Dined on 12/11/2013
    We had lunch here during the holiday season before a matinee. The scallops were very good and the ambiance very old SF. Quiet enough for conversation, with tables well spaced. Expensive, but a good choice for special occasions. Only thing missing is a view or windows- this is a totally enclosed space, albeit with lovely wood paneling throughout.
    Special Features:
    great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Slow service for no reason
    Enchante
    Dined on 12/7/2013
    I don't understand why the service was sooooo slooooow. it was about 70% full but the dinner took 2 of us TWO HOURS! We ordered the 3 course set menu so it wasnt any food that needed extra time to prepare.. My boyfriend felt the portion was small. I was disappointed because they ran out of Prime rib, which was the reason we chose to go there in the first place. I ended up with the salmon which was very good, but after waiting for your dinner to arrive for SO LONG, you end up trying to hurry up and finish the dinner., and hence not enjoying it at all. No apologies nor explanation of why the dinner was so slow. I have very fond childhood memories of StFrancis hotel, so I am going to pretend I never went to the Oak Room Restaurant.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • severe disappointment
    girlsnite
    Dined on 12/7/2013
    Had a reservation and we were seated promptly, however, we sat for 15 minutes without even a water glass filled or a server stating they would be right with us. We left and went across the street to Morton's. Read another review similar to this prior to making the reservation a decided to take our chances. Big mistake.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Holiday tea-goer
    OpenTable Diner Since 2014
    Dined on 12/7/2013
    A friend and I had the St. Francis Holiday Tea here during the month of December. I've been to other holiday teas in the city (including the Fairmont's) and this one was good-- they had a piano player playing Christmas carols, and a decorated Christmas tree to add to the ambiance. The food, while tea fare (sandwiches and pastries) was very good, but nothing mind-blowing. I would have liked to be in a room with more light and windows-- the Oak Room is entirely wood-paneled so made it feel quite isolated from the hustle and bustle of the city.
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Back in Time
    Lindalu
    Dined on 12/4/2013
    My friends and I were delighted with our lunch at the Oak Room. It was perfect and the service was reminiscent of a more elegant era.
    Special Features:
    good for groups, great for brunch, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Holiday High Tea
    OpenTable Diner Since 2014
    Dined on 11/30/2013
    We reserved a holiday high tea on the first day of the offering. There was a pianist playing holiday tunes and some holiday decorations. Other than that, the menu was not particularly festive. The only benefit of the holiday menu was that we could order more items on the limited selection at no additional cost.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Dissapointed
    OpenTable Diner Since 2014
    Dined on 11/29/2013
    I was saddened by the whole experience. My salmon was over cooked and the whipped potatoes were runny, actually running all over the plate. We had to work to get the attention of the staff. No one ever came back to check on us, to see how our food was or if we needed anything. When we needed another fork, we had to practically jump up and down to get attention. The atmosphere is very cafeteria like. Don't go here if your seeking a quiet or romantic dinner. It doesn't have the old classic feel I was hoping for.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • A major disappointment
    Bassetboyz
    Dined on 11/28/2013
    We decided to try the St. Francis for Thanksgiving dinner. It turned out to be a major disappointment of an evening. First, our reservation was at 8pm and we were not seated until almost 8:30. We placed our order and then headed to the salad buffet. It had a very limited assortment of items. When our dinner arrived, it was anything but satisfactory. The turkey was ordered without gravy and it was swimming in the stuff. I ordered a medium rare prime rib and it was well done. We were able to get the turkey changed out but the piece of prime rib I received was the best they could do. The wait staff was also running around and managed to drop napkins, rolls, etc. either onto our table or in our lap as they passed by.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Great night out
    luv2Cfood
    Dined on 11/28/2013
    The restaurant has very outstanding décor, the service was first class and the menu is top quality. The food was of high quality and the wine list is extensive.
    Special Features:
    notable wine list, romantic, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great for Thanksgiving Dinner.
    OpenTable Diner Since 2014
    Dined on 11/28/2013
    Great for Thanksgiving Dinner. The waiter and wait staff were excellent.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great place for Thanksgiving Buffet
    KennethY
    Dined on 11/28/2013
    The Oak Room has one of the few Thanksgiving buffets and while not inexpensive at $89/person, provides an excellent meal in a very high end setting. The meal is what I would describe as a hybrid buffet, with the appetizers, salad, soup and desserts being served buffet style, while your waiter serves you piping hot a choice of four entrees (Turkey, Steak, Bass and a Vegetarian choice). I consider this the best way to have a buffet as with standard buffet where the entrees are at serving stations, the meats are never as hot as they should be. We had pumpkin soup, salad, shrimp, crab, turkey and more desserts than we can remember and left feeling satisfied and stuffed. A great experience one won't forget.
    Special Features:
    great for brunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Needing a bit of change?
    Vivian
    Dined on 11/28/2013
    Appetizers were great! We ordered Cranberry martinis and sent them back they were so strong and tasteless. Turkey and etc was fine. Dessert table was fun . Table was plain, not festive. Overpriced at $89.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Thanksgiving meal!
    Jbonstott
    Dined on 11/28/2013
    My wife and I visited San Francisco for Thanksgiving week. I searched and searched for a restaurant that my wife and I both would like. She hates buffets and I like a variety of traditional dishes. The Oak Room satisfied us both. They began with complimentary Champagne while we waited. The meal was a combination of a Buffett and plated entree with a dessert Buffett. It was done with very good taste. While extremely busy, the service was very good We would definitely return. Plus our reservations were honored within 10 minutes. The Westin St. Francis is an excellent location.
    Special Features:
    good for groups, great for brunch, kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • The Oak Room
    Cindy
    Dined on 11/28/2013
    I'm glad the Oak Room is there, as an updated piece of old San Francisco. Nothing fusty or musty about it. Service very friendly, possibly a little too eager to take plates away, That is always a balance that waiters/servers must navigate The turkey was perfect, cornbread a disc, tasty but I would've preferred a scoop! The hors d'oeuvres included great seafood and great cheeses. Finally, the desserts; why or why aren't there slices of pumpkin pie? Maybe the bakers are tired of making pies, but your public is looking for a slice of pumpkin pie on Thanksgiving! Having the rest of the treats, the little tastes of chocolate, liquor-laced tarts, etc. are great, but…please respect holiday tradition on this one! ,
    Special Features:
    good for groups, kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Pre-Theater Spot
    Olive
    Dined on 11/22/2013
    6 of us had a very nice, quiet (if pricey) meal here before a show. The location is perfect, and the setting comfortable and beautiful. The Dungeness crab chowder, prime rib, and salmon were all wonderful. However service was very slow - even though there weren't many people in the restaurant and we had told the waitress we had an 8:00 show to get to - and we were shocked to find a 20% tip already included in the bill.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Family Dining
    Cinematographer
    Dined on 11/21/2013
    Food was good, however the furnishings and layout had a family dining sort of feel with more upscale prices.The restaurant feels like it cant make up its mind. The food was good but un remarkable.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • I selected the Oak Room to
    mechap
    Dined on 11/13/2013
    I selected the Oak Room to host lunch with an industry colleague who was attending a meeting in the hotel. I was immediately greeted by a very nice young lady and offered a choice of tables. We spoke for as few minutes and she mentioned the special Holiday menu and provided one for me to view while I waited for my guest. Our server was informative on the menu and responsive . The food was outstanding and I will definitely return for business lunches and with friends.
    Special Features:
    fit for foodies, late-night find, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • convenient
    boon
    Dined on 11/10/2013
    quiet, good for conversation. service attentive. convenient to theatre. food just average.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Wonderfully quiet, easy to talk
    Sally
    Dined on 11/2/2013
    I have two friends that are hard of hearing and this was the perfect place. We 4 could talk and eat delicious food with very attentive service in an "old style" restaurant... very pleased with the evening.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Fair Hotel Restaurant
    DC65
    Dined on 10/23/2013
    Fine for an easy meal for a traveler looking for an easy meal at the hotel, but better off asking concierge for a recommendation within easy walking distance. Mediocre food, service, and atmosphere.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Outstanding!
    MNethercott
    Dined on 8/10/2013
    As a native to the Bay Area, the Oak Room was quite the special find. The food was amazing, especially the lobster ravioli appetizer...just incredible! We will definitely be coming back!
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful evening
    OpenTable Diner Since 2014
    Dined on 8/10/2013
    Had a great evening, relaxed, great service and it was perfect for my small family get together. Thank you.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Beautiful dining room setting
    Bobbi
    Dined on 6/14/2013
    I loved the beauty of the dining room. The staff were friendly and helpful. My sister and I had the beef spareribs; tender, good sauce, and boneless. The servings were generous. We used the Dine about Town menu and were happy.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • romantic dinner
    Malu
    Dined on 6/12/2013
    I went to the Oak Room during the "Dine Around Town" to celebrate the Valentine's day that in my country is on June,12th. and it was a very nice choice... The waitress was a lovely lady, the ambiance is sober and elegant and the food was just delicious ! Our reservation worked perfectly as well. Thanks a lot.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good business lunch location
    OpenTable Diner Since 2014
    Dined on 6/10/2013
    Needed a quite place for a business lunch. It was an ideal choice - unrushed, tables spread out, unobtrusive servers, and quiet.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Not as good as we had hoped
    Hollywood
    Dined on 6/5/2013
    This place is very quiet and has quite an atmosphere almost like you are in an old library. Unfortunately, their Dine About Town menu was NOT the same online as when you got there. Very disappointed as we wanted the prime rib. The food was fine but nothing spectacular at all. In fact, the salad needed some help so that was not a good way to start. The pot roast was moist and tasty but not outstanding. Our server was very kind and did well yet our food coming out in stages was a bit slow for us. We probably won't be back because the price really does not match the food quality. On another note, a homeless person tried to eat there and the staff handled it pretty well and then went around to all of the customers after.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Dine About Town 2013
    OpenTable Diner Since 2014
    Dined on 6/4/2013
    The Dine About Town menu was not the same as on the website, which was extremely disappointing. The food was still good, but it was simply not what I was expecting or wanted. Our waitress was very pushy as it pertained to taking our order. I appreciate the attentiveness, but my friend and I were busy catching up. I feel should she have noticed that we hadn't even opened the menus yet. It was not crowded at all, so there should not have been a rush.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • You don't find this at Applebee's
    OpenTable Diner Since 2014
    Dined on 5/12/2013
    A great Mother's Day at the Oak Room. Sunday brunch with a large variety of items to choose from. All delicious. Of course I liked the roast beef and omelettes, but the blintzes were fabulous. So were the prawns. Don't get me started. Quite a variety of foods, all very good. The dessert table was unbelievable. The variety...the tastes. Found a chocolate mousse with gold flecks. A great meal and very attentive staff in a beautiful room in a classic hotel. What more could you want?
    Special Features:
    fit for foodies, good for groups, great for brunch, romantic, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Better customer service, please!
    vergerbill
    Dined on 4/27/2013
    During a recent trip to San Francisco, I dined at The Oak Room with old friends. We were busy catching up, so the poor service didn't matter a great deal at the start, however it became troublesome as the evening continued. I found the menu acceptable and ordered the french onion soup: it was salty, but it's onion soup, right? The stock was hearty and the cheese delicious, temperature just right. Next I had the kale salad, and it was delightful. My friends had soup, salad as well and they seemed pleased. Lastly, we ordered the orange peel creme brûlée: served warm with a fruit garnish and delicious. What I found disappointing was the poor,even grumpy, attention of our server even though the restaurant was sparse with guests.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • This was a nice change from
    OpenTable Diner Since 2014
    Dined on 4/8/2013
    This was a nice change from a hotel restaurant. The food and service were great. Loved the prix fixe meal-what a deal!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Impressive dining room fit
    OpenTable Diner Since 2014
    Dined on 3/29/2013
    Impressive dining room fit for movies. Very disappointing dining experience. Clam chowder was awful, so was the rib roast. Rib roast was insipid and half of it was inedible fat. It looked like it was boiled, not roasted. Same with the baked potato; looked blue and very unappetizing. Dessert was decent. Breakfast was decent as well. Scrambled eggs were slimy and terrible. Shame Will not go back there again and will not recommend to anyone I know.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Old fashioned dining room
    AJohnston
    Dined on 3/27/2013
    A bit of a discount dinner feel. Old agers specials. We ended up there by mistake, I thought that we were booking the Bourbon Steak House, which is in a completely different class.
    Special Features:
    good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Very Old (and forgotten)!
    Ziallen
    Dined on 3/26/2013
    We were very unimpressed. The "room" is interesting and has a very old world feel. But, the restaurant is run like no one really cares. And, I guess, no one does! We were the only table with more than 1 person. There were probably 5 other tables, all single men or women on business probably that did not want to order room service perhaps. The food was fair at best. The staff was scarce and our attendant, although nice, was as old as the "room" itself and had to handle all 6 or so tables by herself. I think the hotel has to completely rethink this and just turn it into a buffet or something rather the promote It as a premium dining destination. St Francis does need a repositioning overall. I go to SF a lot but will be avoiding St Francis!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Disappointing Dinner
    OpenTable Diner Since 2014
    Dined on 2/23/2013
    Our dinner for four on Saturday evening was a big disappointment. Three orders of prime rib; none were tender and sea bass with little flavor including the sides. How embarrassing to have invited my business colleague and his wife to dinner with such a poor outcome. The waiter was friendly but oblivious to the poor meal. The only thing that was good was the wine!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Went there for Valentine's
    OpenTable Diner Since 2014
    Dined on 2/14/2013
    Went there for Valentine's day. Had a great time and enjoyed the food.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A good choice for Valentines,
    WilLGM
    Dined on 2/14/2013
    A good choice for Valentines, though the Prix Fixe option was obviously a "to avoid" choice. Service, food, and ambiance all decent-to-good.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Went for Valentines Dinner.
    OpenTable Diner Since 2014
    Dined on 2/14/2013
    Went for Valentines Dinner. Comfortable seating, attentive wait staff and food was nicely prepared and presented. Overall, a pleasant experience and convenient since we stayed at the Westin St Francis.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet