Max Brenner - Boston
Max Brenner - Boston

Max Brenner - Boston

  • Dining Style: Casual Dining
  • Website: http://www.maxbrenner.com/
  • Phone: 617-274-1741x
  • Hours of Operation:
    Mon - Thurs - 10:00am - 11:00pm
    Fri - 10:00am - 1:00am
    Sat - 9:00am - 1:00am (Brunch served from 10:00am - 3:00pm)
    Sun - 9:00am - 11:00pm (Brunch served from 10:00am - 3:00pm)
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Fusion / Eclectic, Comfort Food, Contemporary American
  • Executive Chef: Max Brenner
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Beer, Counter Seating, Full Bar, Late Night, Non-Smoking Restaurant, Patio/Outdoor Dining, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Entertainment: Max Brenner's signature music play list.

Getting there

  • Cross Street: Between Fairfield and Exeter
  • Public Transit: Take the MBTA towards Government Center. Our restaurant is located closest to the Copley Station.
  • Parking: Street Parking
  • Parking Details: Meter street parking and garage parking at the Prudential Center across the street are available.
A word from Max Brenner - Boston
Known worldwide as the ultimate destination for chocolate, Max Brenner is the perfect place to eat… and indulge. Fill up on Really Crunchy Mac & Cheese, a pressed waffle sandwich or our ever-popular Brenner Burger. But save room, because the main course is dessert. Experience chocolate to the fullest and enjoy hot chocolate, Choctails, fondues, sugar waffles and more. Our most iconic dishes are served in specially-designed ceramic utensils, turning chocolate consumption into a chocolate ceremony. So double dip, lick your fingers and forget to share because at Max Brenner there aren’t rules – all you have to do is really love chocolate.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerKid Friendly
  • Diners' Choice WinnerComfort Food
Max Brenner - Boston reviews from OpenTable diners
150 reviews since June 23, 2014
Overall Rating3.7
  • Food3.9
    Service3.5
  • Ambiance3.8
    Noise LevelModerate
84% of reviewers would recommend this restaurant to a friend.
special occasion (49)good for groups (49)kid-friendly (48)fit for foodies (46)hot spot (42)great for brunch (38)romantic (34)great for lunch (30)late-night find (22)great for outdoor dining (20)neighborhood gem (15)vibrant bar scene (11)scenic view (2)notable wine list (1)Show More
  • Max Brenner's is a theme kind
    TamborineMan
    Dined on 4/21/2011
    Max Brenner's is a theme kind of place that kids will love. The novelty of the desserts and drinks is a unique dinning experience that will attract guests a few times. The waiters and management is very young - very new at this kind of work - very into each other and consequently very inattentive. The food is well conceived and presented. I'd go again to show the place to out of towners or youngsters who haven't been.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good food & fun
    OpenTable Diner Since 2011
    Dined on 4/20/2011
    Very good quality food; fun chocolate desserts for the entire family to share.
    Special Features:
    good for groups, kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • We went here for dinner and
    OpenTable Diner Since 2007
    Dined on 4/16/2011
    We went here for dinner and dessert to celebrate a friend's birthday. Definitely make reservations! We did and were seated right away, but groups without reservations had an hour wait. Dinner - large menu, food was good, but way overpriced. Dessert - we got the sampler platter and it was delicious. The menu says it's for two, but there were four of us and we still didn't finish everything. The service wasn't great and the tables were small and crowded together. I might consider going back just for dessert, but definitely not on a weekend night.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Non Friendly Hostess
    OpenTable Diner Since 2008
    Dined on 4/16/2011
    Very good food, great menu. Waiter was helpful and attentive.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • If you like chocolate, this
    OpenTable Diner Since 2009
    Dined on 4/15/2011
    If you like chocolate, this is the place to go. As soon as you enter, you can smell the chocolate in the air. amazing.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • I'm not sure why I would go
    Food
    Dined on 4/15/2011
    I'm not sure why I would go anywhere in back bay on the Friday before the marathon!!! I must be crazy. My reservation was for 8:30 and we were seated at 9:15. The place was WAY too crowded and noisy. The menu is amazing. I wanted everything! I got the tostones and friend got jambalya. mine was ok but a little over cooked, dry and Bland. My friends was really good and the desert ( fried banana with Carmel and chocolate) great. We loved our waitress and the bubbly girl in the chocolate shop up front who entertained us for 45 min while we waited for the table. So it's been open less than a month and needs 2 work some kinks out but overall love it!
    Special Features:
    vibrant bar scene, good for groups, great for outdoor dining, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Amazing Dinner and dessert
    RachelVIP
    Dined on 4/15/2011
    Amazing Dinner and dessert menu! Overall great restaurant!
    Special Features:
    good for groups, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Just don't understand this
    OpenTable Diner Since 2005
    Dined on 4/15/2011
    Just don't understand this place. Go at your own risk.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Service was horrid. Server
    OpenTable Diner Since 2007
    Dined on 4/15/2011
    Service was horrid. Server was trying to rush service to flip the table. Avoid Nick as your server at all cost. After he got the hint that we weren't rushing through our meal, we were ignored until we flagged him down.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Loud music/salty food/great dessert
    OpenTable Diner Since 2006
    Dined on 4/15/2011
    Dessert was great. Dinner food too salty. Music much too loud, especially for kids.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • I was very happy with the
    OpenTable Diner Since 2008VIP
    Dined on 4/15/2011
    I was very happy with the steak panini I got. The ciabatta was crusty but not too hard at all. BUT the diet coke I got was just terrible..... I will return for the rich chocolate drink.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Loved everything about the
    OpenTable Diner Since 2010
    Dined on 4/13/2011
    Loved everything about the restaurant, except the noise level. It was hard to hear ourselves talk. Our waiter turned the music down, but at some point the system is programmed to come on full force when the lights are dimmed. Kevin, the bartender, was outstanding!!! Love the menu, love the choc, love the gift store. I'm definately going back and have been telling everyone I see to try Max Brenner's!!
    Special Features:
    fit for foodies, good for groups, late-night find, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • We ate on a Sunday afternoon
    OpenTable Diner Since 2004VIP
    Dined on 4/10/2011
    We ate on a Sunday afternoon on a nice spring day and the restaurant was jammed! Luckily, we had a reservation and we were seated right away. The server was cute and friendly. She gave us plenty of time to peruse the menu, especially since this was our first visit. We tried the pizza, cobb salad and asparagus crepe. All good, portions very decent. Of course, we had to try dessert! The sampler seemed like a good opportunity to try a bit of everything and my 10yr old ordered the "max-wich" which was enormous. The only problem was, it may have been sitting awhile for pick up because the ice cream was melted by the time it reached our table. Must try at least once, but not sure if the food was good enough to be a regular stop.
    Special Features:
    good for groups, great for brunch, great for outdoor dining, kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • It's a chocolate place. Why
    CantabrigianVIP
    Dined on 4/10/2011
    It's a chocolate place. Why it needed two hundred decibel music and third-rate sandwiches I don't know. As many on other forums have remarked- it will probably do okay with the first-time-only-time tourist but will probably not develop a following. And chocolate deserves better than this.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • The whole experience was just
    RedSoxFanVIP
    Dined on 4/10/2011
    The whole experience was just OK, food is presented very well, but tasted just OK. Service is sparatic and too many mis-steps to be taken seriously for brunch. It felt like a Cheesecake Factory. Too many other great spots for brunch and coffee in the area.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Incredible place. So glad
    OpenTable Diner Since 2010
    Dined on 4/9/2011
    Incredible place. So glad it is finally in Boston!!!!
    Special Features:
    vibrant bar scene, fit for foodies, good for groups, late-night find, romantic, special occasion, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Was opening week, but service
    OpenTable Diner Since 2008VIP
    Dined on 4/9/2011
    Was opening week, but service was some of the worst I've ever received. Seated 45 mins past reservation, waiter put in the wrong order and generally was extremely slow. Food was fine but a tad expensive for portion size.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Give it a month, or maybe a year
    OpenTable Diner Since 2006VIP
    Dined on 4/9/2011
    Bad all around. was not seated for 30 mins from reservation time. no reason or timetable given. rude. service inexperienced. food overcooked. fish tacos soggy. Amateur.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Bring a flashlight...
    OpenTable Diner Since 2005
    Dined on 4/9/2011
    The food and desserts were seriously delicious, but the drinks left much to be desired. The waiter was very solicitous and immediately offered to have the drinks made again, but the second go round was not an improvement. Not sure if this is a bar issue or a communication issue, but we were left with the impression that if you were planning to order drinks, stick with either an "and" drink, i.e. "gin and tonic" or "rum and coke," or the sweet concoctions from their menu that you must be 21 to order and no one over 22 should order. As to the flashlight comment, the lighting is dim dim dim. It gives a nice ambiance, especially for a cocktail lounge, but when you are trying to decipher a menu and wishing you still carried a lighter...
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great place to take a girl
    OpenTable Diner Since 2010
    Dined on 4/9/2011
    Great place to take a girl out on a lunch date. Not only is the food there surprisingly good, but the chocolate menu is literally one of a kind.
    Special Features:
    kid-friendly, romantic, special occasion, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • It was interesting to see
    OpenTable Diner Since 2011
    Dined on 4/9/2011
    It was interesting to see the array of goodies as soon as one enters the place. as well as the smell of chocolate that greats you. If your crazy about chocolate as I am this is an amazing place to be, to calm you sweet cravings. I came here especially for the chocolate delights. Was an amazing experience.
    Special Features:
    vibrant bar scene, good for groups, great for brunch, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • While the food here is great,
    OpenTable Diner Since 2006
    Dined on 4/8/2011
    While the food here is great, the dessert - and especially the chocolate - is the star of the whole scene. From their "chocolate bar" (their alcoholic bar) to the Willy Wonka decor, this place screams Disney World for adults. The noise level was high, but the dessert distracted me from making any complaints.
    Special Features:
    vibrant bar scene, good for groups, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • go for the chocolate
    OpenTable Diner Since 2006VIP
    Dined on 4/8/2011
    our meal was average but the desserts blew it away. go for the chocolate and skip the rest. noise level was too high for us and it busy bar scene early on. the tables are very close together.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Chocolate desserts were overkill
    pumpkinVIP
    Dined on 4/8/2011
    Chocolate desserts were overkill - way too big and too much chocolate!
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Terrible
    OpenTable Diner Since 2012
    Dined on 4/8/2011
    I go out to dinner and drinks several times a week and this was hands down the worst experience I have had at any place in the city. We were a party of 4. It took 25 minutes to get our first round, 2 of the drinks were wrong and the wine pours were insulting. It took another 20 minutes to get our appetizer, which were the croquettes. They were delightful. 25 minutes after placing our dinner order our server mumbled that our order was never put in and they were out of the salmon dish I ordered. We didn't ask for a manager, but the server said one would come over - that never happened. We never had any water refills, despite several requests. After our desert came, we waiting 10 minutes for silverware. There were also issues with our bill.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We knew the chocolate would
    OpenTable Diner Since 2007VIP
    Dined on 4/8/2011
    We knew the chocolate would be fantastic, but the regular food was actually really, really good as well! We were pleasantly surprised, and can't wait to go back and try other things on the menu. And the dessert portions were huge, definitely enough to share!
    Special Features:
    vibrant bar scene, fit for foodies, good for groups, great for brunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Aside from the irritating
    Jess
    Dined on 4/8/2011
    Aside from the irritating protestors outside, my group of friends had a perfect lunch at Max Brenner. The food was terrific, the hot chocolate was beyond good, and our waitress was awesome. We can't wait to go back and try out everything else on the menu!
    Special Features:
    fit for foodies, good for groups, neighborhood gem, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • chocolate paradise
    OpenTable Diner Since 2011
    Dined on 4/6/2011
    The best food i think i have ever put in my mouth. literally with every bite the chocolate would melt. the service was constant. they made sure our food was out and even though one of our drinks failed to come out on time with the other drinks, they gave it to us on the house, when we didn't even notice its delay. spectacular, def. recommending it to everyone i know
    Special Features:
    vibrant bar scene, fit for foodies, good for groups, kid-friendly, neighborhood gem, romantic, special occasion, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • I was meeting a friend for
    OpenTable Diner Since 2006VIP
    Dined on 4/6/2011
    I was meeting a friend for dinner in Back Bay and decided to try Max Brenner, which had just opened the week before (Early April). Overall the food was good, but there were some things to be ironed out with the service (there was almost one employee per diner, which was a little odd having that many people standing around and watching you eat). I would consider going back in a month or two again
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • LOVED IT!!!
    OpenTable Diner Since 2010VIP
    Dined on 4/5/2011
    Loved it from the moment I smelled the chocolate in the vestibule entering! And I did not even have any chocolate for dessert. Too full from the scrumptious man and cheese! Next time. :-)
    Special Features:
    good for groups, great for brunch, neighborhood gem, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Fair food...Finale is still on top
    OpenTable Diner Since 2004VIP
    Dined on 4/5/2011
    I was so excited for Max Brenner's to open in Boston! The atmosphere was great...very lively...waitstaff was very attentive. But, the food just wasn't that great. The waffle with berries/ice cream/chocolate was kind of hard and stale. I wished it was warm and gooey, like a Belgium waffle right off the waffle iron. The ice cream sticks were better, but nothing to write home about. I'd go back to taste a few other items, but if I'm looking for great, decadent dessert, I'm going to stick with Finale.
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Save room for dessert!
    OpenTable Diner Since 2007
    Dined on 4/5/2011
    The smell of chocolate as you entered was delightful. The staff was very welcoming, friendly and helpful. The sweets menu was very extensive and it was hard to chose. We had sliders (philly and brenner burgers) so we could leave room for dessert. The sliders and waffle fries were delicious and perfect portions. For dessert we shared the fondue sampler for two. It was more than enough for two. We roasted marshmallows, dipped fruits and brownies, and enjoyed the carmelized bananas on the waffle. Everything was great.
    Special Features:
    fit for foodies, special occasion, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • The appetizer and dessert
    OpenTable Diner Since 2007
    Dined on 4/4/2011
    The appetizer and dessert was great, the entree was ok. Extremely loud - you had to shout to be heard. Wine glass portions was disappointing, yet the Mohito was delicious. The manager tried hard to make up for the fair service.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Fun atmosphere and great customer
    OpenTable Diner Since 2006VIP
    Dined on 4/4/2011
    Fun atmosphere and great customer service. A wave of chocolate will hit you themoment you step through the door! Don't miss out on the dark chocolate Swiss hot cocoa...heaven!!!
    Special Features:
    kid-friendly, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate