5 Napkin Burger- Boston
5 Napkin Burger- Boston

5 Napkin Burger- Boston

  • Dining Style: Casual Dining
  • Website: http://5napkinburger.com/
  • Phone: 6173752277x
  • Hours of Operation:
    Sunday - Thursday: 11:30am - 12:00am, Friday & Saturday: 11:00am - 12:00am
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Burgers, Contemporary American
  • Executive Chef: Andy D'Amico
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Getting there

  • Parking: Public Lot
  • Parking Details: We offer parking validation for the Prudential parking garage.
A word from 5 Napkin Burger- Boston
5 Napkin Burger is an upscale restaurant devoted to the art of the hamburger. The signature is 10 oz of fresh ground chuck topped with rosemary aioli, caramelized onions and melted gruyere on a soft white roll. The full burger lineup includes the all-American Bacon Cheddar, Italian Turkey, Avocado Ranch, Veggie, Lamb, Tuna, Inside Out, even a Burger Salad. While the burgers may be the headliners, the diverse menu of expertly prepared American classics entice foodies to come back nightly. 5 Napkin is the rare burger restaurant where vegetarians and carnivores are equally at home. Additional temptations include Matzo Ball Soup, Chicken & Waffles and Steak Churrasco. The 5 Napkin beverage programs showcases a global selection of 40 wines and 50 beers, 15 signature cocktails, 20 bourbons and a host of decadent milk shakes and floats – all a perfect complement to the cuisine.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Lunch
  • Diners' Choice WinnerKid Friendly
5 Napkin Burger- Boston reviews from OpenTable diners
46 reviews since May 23, 2014
Overall Rating3.8
  • Food4
    Service3.8
  • Ambiance3.6
    Noise LevelModerate
85% of reviewers would recommend this restaurant to a friend.
great for lunch (26)good for groups (16)kid-friendly (15)great for outdoor dining (9)late-night find (7)vibrant bar scene (6)neighborhood gem (6)fit for foodies (5)great for brunch (3)notable wine list (3)hot spot (1)romantic (1)special occasion (1)scenic view (1)Show More
  • Overpriced food; burgers don't
    OpenTable Diner Since 2003
    Dined on 4/9/2011
    Overpriced food; burgers don't come with fries or any sides but they were tasty. Beer also overpriced.
    Special Features:
    kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great food. Nice ambience.
    SydneyVIP
    Dined on 4/9/2011
    Great food. Nice ambience. They do not have a kids menu which is the only drawback for family's. We will vivit again.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fun atmosphere. Enjoyed it
    RobTNHVIP
    Dined on 4/8/2011
    Fun atmosphere. Enjoyed it a lot. Very reasonable prices for food and drink for the city.
    Special Features:
    good for groups, late-night find, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Pretty Disappointed
    OpenTable Diner Since 2007
    Dined on 4/8/2011
    Awful service. They got my burger order wrong twice. Waitress gave us attitude and then burdened us with her own problems. After delivering the check, she stalked us while we talked, obviously anxious to collect payment despite the fact that there were plenty of empty tables. Burger (when correct) was fine, nothing special. Shakes weren't very thick. Tater tots were ok, but they aren't really tater tots - actually fried mashed potatoes. Drink was awful. Do not order the Strawberry Mojito. No alcohol and no strawberry flavor. Tasted like crushed ice.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • This place was good, but nothing
    OpenTable Diner Since 2005VIP
    Dined on 4/8/2011
    This place was good, but nothing special. Found it odd that apparently they serve the sides after your food. I ordered fries with my burger, and since they didn't come, I asked the waiter to make sure it wasn't on my bill. He cancelled the order, but said that's how they normally did it (he thought it weird too). Probably will improve as they work out the kinks... The sushi roll we got was excellent. Better than many of the options at Haru next door...
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Go out for lobster instead...
    UnknownDinerVIP
    Dined on 4/7/2011
    Good burgers for those willing to pay for them. Fresh ingredients, good service, and a few interesting twists. We tried the fried pickles with corned beef appetizer- a bit like a corned beef sandwich with a pickle on the side. It was good and well presented, but overpriced for the very small portion size. The burger toppings include the old standards like cheese and bacon, as well as more interesting ones like caramelized onions and aioli sauce. The topping combinations on the menu work well together and the burgers were thick and cooked just as ordered. The price was way too much for what it was though. Everything is a la carte. Four burgers, 1 shared appetizer and a couple of side orders cost us close to $100 including tip. Really?
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not Worth Your Time!!!
    OpenTable Diner Since 2005
    Dined on 4/6/2011
    Truly disappointed. Burgers were nothing special and the sides were nothing great. Do not get the creamed spinach or the tater tots- NOT GOOD! Our server never checked in with us after the food was served... so I didn't have the opportunity to send back my overcooked burger.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Would be better if the $9-12
    OpenTable Diner Since 2009
    Dined on 4/5/2011
    Would be better if the $9-12 burgers actually came with sides and if the service was better. I made reservations and it was a nice touch that the hostess called to confirm that morning. The food was ok-not the best burger I have ever had-would have been better if it wasn't so expensive, but the food did come out really fast which was a plus. Tater tots were amazing! Definently the thing to get. Service wasn't so great-our server kept disappearing. Also, I asked the server when we got there about getting a milkshake to-go and he totally convinced me it was the thing to do-too bad that I never got it because when we were done eating the waiter left to get it and took 10 minutes to come back and tell me they had no to go cups-ANNOYING!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Expensive for what it is.....not
    OpenTable Diner Since 2011
    Dined on 4/5/2011
    Expensive for what it is.....not sure I would go back.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Never again
    OpenTable Diner Since 2011
    Dined on 4/4/2011
    The food was really expensive and you did not get a lot of it...Sure the burgers were big (but kninda nasty), but no fries!!! 4 or 5 dollars for a side...3 guys 3 burgers....$52 COME ON...Its not worth it! The service was also slow...
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • I was a little dissappointed
    OpenTable Diner Since 2010
    Dined on 4/3/2011
    I was a little dissappointed with the place. The service was pretty poor, but we may just have been unlucky with the miserable guy we had. We ordered the turkey burger, which was tasteless and an orginal burger which was really greasy. On the upside, the tater tots were delicious !
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Just Your Average Burger
    OpenTable Diner Since 2005VIP
    Dined on 4/3/2011
    The food was simply average - there are definitely better burgers in town. Our server was a bit on the odd side. Whenever we asked her opinion or asked for something for the table, she looked at us like we were from another planet. The booths are made for 2 really large people or 4 really small people so we requested to change tables so we could be more comfortable. We would not rush back here. Very much a mall chain atmosphere in a city that offers so many more optioons with so much more charm.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • so looking forward to eating
    horticulture
    Dined on 4/3/2011
    so looking forward to eating here from all the hype.....what a huge disappointment! the ahai tuna burger was ordered just up from black and blue and you could have used it for a brick; the fries were bagged and cold and the burger was just average meat i'd never recommend it nor would i ever go back (cheesecake is next door and while i don't like that establishment particularly, at least the atmosphere and the wait staff gets the job done
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We went here last Sat it was
    OpenTable Diner Since 2007
    Dined on 4/2/2011
    We went here last Sat it was super busy and reservations only. Pros: Great fried pickles with pastrami, delicious! Onion rings were tasty especially with the 5napkins sauce Hot Dog was exceptional wish I ordered it for myself. Amazing nice staff. Logan was AWESOME! Cons: Long wait for food. Thick flavorless burgers I ordered mine medium and it was well done, plus they messed up on my order so this was the second burger. They removed it from the bill and gave me a complimentary dessert with much apologies. I definitely still feel this location is going through some growing pains and hope it get much better.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Everything was good except
    OpenTable Diner Since 2007VIP
    Dined on 4/2/2011
    Everything was good except for the staff (or atleast who we were given). Had a big group and very inexperienced waitress, luckily the food made it worth the frustration. Would go back and request different server. Best burger in boston.
    Special Features:
    fit for foodies, good for groups, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • First we had to move because
    OpenTable Diner Since 2010VIP
    Dined on 4/2/2011
    First we had to move because of the ventilation system blowing cold air heavily along the window tables. My turkey burger was good but the others' traditional hamburgers were less than expected - both ordered as medium, both were overcooked, one was excessively dry. The burgers were large but the sides were very small for the price. The milkshake was good but thought to be on the small size The waitstaff were very good and addressed our concerns, management discounted our bill. We may try it again after they have time to adjust their preparation but it is not on our must go back list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A little slice of the upper
    OpenTable Diner Since 2005
    Dined on 4/1/2011
    A little slice of the upper west side in Boston. I am sooooo happy!
    Special Features:
    fit for foodies, good for groups, kid-friendly, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointment
    OpenTable Diner Since 2005VIP
    Dined on 4/1/2011
    I went with 2 friends for lunch. We had high hopes. Liked the vibe of the place but the food was average at best. 2 of us got the original burger and felt it was unexceptional. The best part was the soft white bakery style bun. The burger itself tasted pre-formed as though frozen and was so thick that it overpowered the Cheese and carmelized onions. Their solution seemed to be to glop on the aioli which I scraped off and added a small amount. The fries were bland and the tater tots were way too thick and mushy on the inside. If you were hoping for old school Ore Idas or cafeteria style you will be very disappointed. Bottom line: i'll take a Five Guys burger over 5 Napkin any day. PS: they don't serve food at the bar. Huh??
    Special Features:
    good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Not as great as all the hype
    OpenTable Diner Since 2008
    Dined on 3/31/2011
    Not as great as all the hype would have you believe. I'd take Five Guys over this burger anyday. Fries were very average also.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Awesome burger... Really good
    OpenTable Diner Since 2009VIP
    Dined on 3/30/2011
    Awesome burger... Really good onion rings... Blood Orange Martini=amazing
    Special Features:
    vibrant bar scene, fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Better than expected. Great
    OpenTable Diner Since 2006
    Dined on 3/30/2011
    Better than expected. Great burger, quality meat, cooked perfectly. Fish Tacos were also delightful.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great restaurant and terrific
    OpenTable Diner Since 2012
    Dined on 3/26/2011
    Great restaurant and terrific food. My girlfriend used to live in NYC and always wanted to take me to the midtown location. She was ecstatic to find that a 5 Napkin Burger was opening in Boston. The food certainly lived up to the hype.
    Special Features:
    vibrant bar scene, fit for foodies, good for groups, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Overall my experience at Five
    OpenTable Diner Since 2010
    Dined on 3/26/2011
    Overall my experience at Five Napkin Burger was great. The food was very good. The burger melted in my mouth. The staff was good but the hostesses could have used some more training on how to interact with customers. My one big complaint would be that it was very cold being seated in a both near the door. There needs to be something to keep the cold from getting in. Overall I had a great time dining at Five Napkin Burger.
    Special Features:
    great for brunch, late-night find, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Service was a little spotty
    JytfVIP
    Dined on 3/25/2011
    Service was a little spotty from the people other than the waitstaff-- probably still getting their kinks out. But they did comp us a whole lot for a very small mistake. Wonderful! Food was excellent and server was very happy and energetic. Very reasonable prices. We'll most certainly be back again.
    • Food
    • Ambiance
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    • Noise LevelEnergetic
  • Overpriced, loud trendy.
    OpenTable Diner Since 2011
    Dined on 3/25/2011
    Overpriced, loud trendy. A small bowl of pickle slices that other restuarants might bring you complimentary was $2.75 as a side! And, if you are going to have an overpriced trendy hamburger joint you better make sure your hamburger is to die for - it was just ok. The music was too loud also. Couldn't carry on a converstation.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Skip it.
    PatSVIP
    Dined on 3/25/2011
    Both of our orders arrived wrong. When we got the new orders, the food was bland. If you order burgers at a burger restaurant they should be exceptional. These were greatly disappointing and we would not return. BTW, they charge for the pickles!!
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • We really enjoyed our dining
    OpenTable Diner Since 2008
    Dined on 3/25/2011
    We really enjoyed our dining experience on the first Friday night that it opened. The food was really good and they had an extensive beer menu. The waitress was great and when we waited what seemed like more than a half hour she finally got our beer but said not to worry about it and it would be taken care of. The only negative I found is that the burgers take 20 minutes to cook and food moved very slowly out of the kitchen. I overheard many tables saying they needed their food so they could get to a concert, etc. I would suggest putting a disclosure on the menu or have the wait staff mention at the beginning of the meal that our burgers take 20 minutes to cook so it sets the expectation since a majority of the menu is burgers.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Diner disguised as $$$ burger rest.
    OpenTable Diner Since 2011
    Dined on 3/25/2011
    This restaurant is basically a diner trying to disguise itself as a high-end burger place. While the servers are great, the food is only so-so (they don't use higher-quality meat than ground chuck in $12 burgers). On top of that, a burger and fries really costs about $13-18 (not the $9-$14) because fries are around $3.50 extra. Also, the booths at this restaurant are clearly tiny diner booths (which don't ft with their ambiance) and are a tight fit for a table of 4. Their drinks were reasonably priced for the area, however, & they played good music. Overall, I think the Cheesecake Factory's 'Classic Burger' tastes much better (it uses higher quality meat, and costs about $5 less because it includes fries) and is literally next door.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • I was waiting months for 5
    chloebuttsVIP
    Dined on 3/24/2011
    I was waiting months for 5 Napkin Burger to open. I was nervous about going on opening night but it went pretty smoothly. I found the decor very NYC and VERY LOUD. The harsh surfaces and loud music made it difficult to have conversation at our 2 top. Had the Original burger which was a tad over done but very good. It should be mentioned on the menu that items are a la carte though. The sweet potato fries, onion rings & pickles were also very yummy. Beer prices are at least $1.50 over priced though. I am sure this will become a regular spot for us. I am so glad they are using OpenTable so I can secure reservations. Especially in the upcoming tourist season.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Bad Burger
    PatSVIP
    Dined on 3/24/2011
    Four at our table. Two wanted their burgers rare. All got well done burgers. why can t a burger place get it right??
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • This place was awesome! I
    OpenTable Diner Since 2011
    Dined on 3/23/2011
    This place was awesome! I had been looking forward to going to it for weeks after writing an article about it opening in my school's newspaper and it was nothing short of a phenomenal time. The food is awesome and the decor is creative and interesting. Definitely give it a shot next time you're craving a burger.
    Special Features:
    vibrant bar scene, fit for foodies, late-night find, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic