Lai Wah Heen Restaurant
Lai Wah Heen Restaurant

Lai Wah Heen Restaurant

  • Dining Style: Casual Elegant
  • Website: http://www.laiwahheen.com/
  • Phone: 4169779899x
  • Hours of Operation:
    Monday to Friday
    Lunch: 11:30AM - 3:00 PM, Dinner: 6:00 PM - 10:00 PM

    Saturday
    Lunch: 11:30 AM - 4:00 PM, Dinner: 6:00 PM - 11:00 PM

    Sunday
    Lunch: 11:00 AM - 4:00 PM, Dinner: 6:00 PM - 10:00 PM
  • Payment Options: AMEX,Diners Club,MasterCard,Visa
  • Cuisine: Chinese
  • Executive Chef: Sam Tse
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Beer, Chef's Table, Full Bar, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Private Party Facilities: Our Chef’s Table is located at the south east corner of the dining room, a platform table can seat up to 14 guests, surrounded by glass wall with a breathtaking view.
    The VIP room provides private dining in maple-paneled seclusion, which accommodates maximum 20 guests.
    The minimum charge of the Chef’s Table and the VIP Room is $80.00 / person for dinner and $40.00 / person for lunch, minimum for 10 persons. Pre-arranged menu is required, please contact our manager for details
  • Private Party Contact: Manager 4169779899x

Getting there

  • Cross Street: Dundas St. W, Doubletree Hilton 2/F
  • Public Transit: South West corner of Dundas Street and Chestnut street.
    Two blocks west of Dundas subway station.
    Two blocks east of St. Patrick subway station.
  • Parking: Hotel Parking
  • Parking Details: We offer a special rate of $ 5.00 per car for our patrons to park at the hotel underground parking, available on a first come first serve basic.
A word from Lai Wah Heen Restaurant
At the internationally renowned Lai Wah Heen Restaurant, cuisine and culture come together to create an authentic Chinese dining experience that remains unrivaled amongst Toronto’s top-seated restaurants.

Lai Wah Heen, meaning “a luxurious meeting place,” has achieved the superb quality and true character of the best Hong Kong restaurants.

With accolades from; The New York Times - “the best dim sum in Toronto, maybe the best in North America”, Gourmet Magazine – “a sense of Hong Kong’s new culinary design” and enRoute Magazine – “edible masterpieces rarely savoured outside of Hong Kong”, Lai Wah Heen Restaurant continues to deliver the highest standards to Toronto diners.

The Lai Wah Heen team brings the latest trends in Chinese cuisine – exotic herbs and spices from the Pacific Rim, skillful use of tropical fruits and seafood dishes of exquisite refinement.
Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Brunch
  • Diners' Choice WinnerGreat for Lunch
Lai Wah Heen Restaurant reviews from OpenTable diners
68 reviews since May 21, 2014
Overall Rating3.9
  • Food4
    Service3.9
  • Ambiance4
    Noise LevelQuiet
78% of reviewers would recommend this restaurant to a friend.
great for lunch (33)special occasion (26)fit for foodies (25)good for groups (22)great for brunch (12)kid-friendly (9)neighborhood gem (9)romantic (8)hot spot (3)late-night find (2)notable wine list (1)great for outdoor dining (1)Show More
  • Ramon
    Dined on 4/15/2014
    We made the reservation for 8:15 pm..we were on time and the tables were prepared for our party of 16... The food was ok..nothing out of this world...but we feel that it was late for them..when we ordered the desserts the kitchen was closed, they should notify that before..and the whiskey ended ... Not recomended
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Absolutely worst dining experience
    OpenTable Diner Since 2004VIP
    Dined on 4/8/2014
    From waiting to be acknowledged at the door, to waiting for a server, waiting for tea, waiting for water to then being served the worst cooked food I've experienced to the pricing to the continued bad service, I am not sure how this restaurant is in business. This restaurant doesn't even deserve one star but there is not an option for that.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Best Dim Sum in North America
    Alex
    Dined on 3/29/2014
    The food was spectacular with prices to match. In all my travels across USA and Canada, I have found no dim sum better.
    Special Features:
    fit for foodies, good for groups, great for brunch, romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Re-design Dim Sum Menu
    Danny
    Dined on 3/24/2014
    There is a need to re-design the dim sum menu, which has not been revitalized for over a year. Many years ago, there used to be a wide variety of choices and new menus every few months.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Excellent quality, pricey
    Kev007
    Dined on 3/16/2014
    The dim sum at Lai Wah Heen is very good, but the prices more than reflect that. Nowadays, you can find similarly good Chinese food in Richmond Hill for lower prices. Lai Wah Heen's service, however, is impeccable.
    Special Features:
    romantic, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Excellent food, but pricey
    OpenTable Diner Since 2011
    Dined on 3/12/2014
    Excellent food, but pricey for what you get. Service was slow.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Best Dim Sum in Toronto
    SnowWhite
    Dined on 3/9/2014
    Selection is always unique and fantastic! Pork Belly is divine!
    Special Features:
    fit for foodies, good for groups, great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Strange location, great food
    OpenTable Diner Since 2010
    Dined on 3/8/2014
    We had read that this would be the best Chinese food in Canada, and perhaps the best outside Hong Kong. Not sure id go that far, but the food was very good. The location is a bit bizarre, hidden on an upper floor of a Doubletree Hotel. Not the location you might expect for a top restaurant. Parking garage was creepy, and you had to enter through a dingy hotel lobby, up some stairs with limited signage. I've heard that the Dim Sum is outstanding, so we'll likely give it another try.
    Special Features:
    fit for foodies, great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Very good but no longer great
    KitLoriVIP
    Dined on 2/21/2014
    I have been to LWH at least 20 times over many years and it had always delivered both amazing food and sophisticated service. The food is still very good but the wine list is now very limited and uninteresting. We arrived at 7pm on a Saturday night and were constantly rushed by the service. There was no communication between the levels of service, so less than two minutes after telling the wine captain that we would chose wine after we selected food, we had to give the same message to two different servers. This sort of thing went on all night. I we were asked about dessert 8 times after saying (each time) that we wanted to finish our wine first. We would have ordered more, but felt totally rushed and went elsewhere for after dinner drinks!
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Excellent Dimsum. Polite and
    OpenTable Diner Since 2014
    Dined on 2/15/2014
    Excellent Dimsum. Polite and helpful service. One of the best dimsum experiences we've had.
    Special Features:
    fit for foodies, good for groups, great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Valentine's Day
    OpenTable Diner Since 2014
    Dined on 2/14/2014
    The service was attentive. They payed attention to my allergy. The food was fresh and delicious, very nicely flavoured.
    Special Features:
    fit for foodies, great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ambience and price do not
    OpenTable Diner Since 2010
    Dined on 2/14/2014
    Ambience and price do not match the quality of the food. Many alternatives for Chinese food in the City. Better taste and and cost.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • High end dim sum! Best service
    Vistolas
    Dined on 2/9/2014
    Not the typical dim sum. Everything is more expensive than usual dim sum or Chinese cuisine but it is delicious. Foie gras and pork pastry was delicious! The chefs creations for dim sum are a treat. The service is top notch. When visiting Toronto we enjoy coming here for dim sum.
    Special Features:
    fit for foodies, good for groups, great for brunch, kid-friendly, scenic view, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Like in Shanghai
    OpenTable Diner Since 2011
    Dined on 2/5/2014
    Very nice Art Deco comfortable dining room. Enjoyed their special dishes on the Chinese New Year Menu. Excellent service.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Sophisticated Chinese fare!
    apache32
    Dined on 2/3/2014
    Hello, My sweethearts favourite birthday stop for Peking duck. The staff prepare it perfectly with crunchy skin and tender moist duck breast served on a small wheat tortea with cucumber and green onion with a perfect hoisen sauce. Then more great duck on lettuce leafs. Cheers, John & Penny
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Dim Sum Plus
    Jack
    Dined on 2/2/2014
    celebrating the lunar new year of the horse at Lai Wah Heen was a treat. we had the new year prix fixe dim sum, each of the 10 items was delicious and artfully put together. we would highly recommend the restaurant to anyone who is looking for a dim sum that is well beyond the usual fare.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ho-hummm
    TorontoFoodie
    Dined on 2/1/2014
    Food is good, not spectacular and service is lacklustre...considering that place is pricey...
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • First time at Lai Wah Heen
    SunnyD
    Dined on 2/1/2014
    Rol San is usually my go to place for dim sum but to be different we tried this place. It was highly recommended by someone we knew. I was reluctant to go anywhere else but my usual spot, but so glad I tried! Delicious food (esp. the har gow, turnip cake, and milk custard tarts, short ribs), excellent service(felt like we had 3 servers doting on our table), beautiful decor (nice table settings, a lot of space between tables, a fountain at the entrance.) It's pricier than average so it's a nice place if you want somewhere special to go for dim sum (in our case). They do have more than just dim sum though. Maybe next time. : ) High quality food. Made and served with care. Would come back again!!
    Special Features:
    fit for foodies, good for groups, kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Celebrated Chinese New Year
    kenwoo
    Dined on 1/31/2014
    I've been here a few times, this time it was the busiest that I've ever seen it, probably because it was the beginning of Chinese New Year. As a result, the food service was a little slow and dishes came one at time. Our main dish was "Catch of the Day" which was Sea Bass steamed with soy sauce, oil, green onions and garlic. It was fresh and very tasty. I would definitely continue to patronize this pleasant venue. Unlike many other Chinese restaurants the place is clean and has cloth table clothes. The staff is always friendly and polite. It is definitely a few steps above most Chinese restaurants in the downtown.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Special thanks to Chef & Canson :)
    OpenTable Diner Since 2011
    Dined on 1/31/2014
    I was shocked to see my elder daughter eating all the traditional Chinese New Year food like black moss, dried oyster, pork hock etc that she was reluctant to even try in the past :) It's the magic the Chef plays in Crystal Purse etc. :) :) And thank you Canson for the free dessert, especially the one for my elder daughter which is her favourite, and the sweet Chinese New Year Cake that could be taken cold with dry coconut :) :) :)
    Special Features:
    fit for foodies, great for brunch, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Very good
    Iakram
    Dined on 1/28/2014
    Good quality food. Great service. Reasonable price for you're getting i.e. high end Chinese food.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Dim Sum
    OpenTable Diner Since 2011
    Dined on 1/25/2014
    We chose the Prix Fixe Dim Sum (for four), added one item from the regular menu, and the staff accommodated an allergy with a tasty substitute! Everything that came to the table was well-prepared, flavours blended well, and the presentation was perfect. The final dish of "Truffle & lobster escalopes on thin noodles flavored with truffle scented oil" was exquisite! We'll definitely be back..
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Back to where it was
    OpenTable Diner Since 2006
    Dined on 1/18/2014
    I was disappointed last time with the food, and they changed the chef. Now it is back to what it used to be.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Continued Excellence
    Ed2goVIP
    Dined on 1/18/2014
    We have been to Lai Wah Heen many times over the years. Their dim sum continues to be the most imaginative and flavorful dim sum in a city with a lot of competitors. I've never had any better, even in HK or PRC. The truffle dishes were a delight, but the biggest surprise was the wonderful cold shredded chicken. A dish that would rival any we had in Szechuan itself. A contrast of tastes, textures and colour that made it a real standout. And the lychee-scented tea we had with our meal was the perfect accompaniment.
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Outstanding as always
    Seamus
    Dined on 1/17/2014
    This is a very special Toronto Restaurant. Over the past six years I have occasionally dined here and have never been disappoint. Every meal has been outstanding.
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A little tag pricey
    Foody
    Dined on 1/4/2014
    We had the Dim Sum Prex Fix. The food presentation was great but not as tasty, and the ingredients were not generous enough. Tip suggestions in % amount should not be entered. Let customers decide their own tip amount. As always, downtown dinning is inconvenient as parking is difficult.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Many interesting items on
    OpenTable Diner Since 2011
    Dined on 1/1/2014
    Many interesting items on the menu - definitely not "run of the mill" Chinese food. Rainbow Chopped in Crystal Fold was very nice and the quality of beef used in Beef w/ Hoisin Sauce was good. Soups were not flavourful. Cost of fried rice - foie gras and duckling - not at all worth it. Ambience was disappointing - if the intention is that this is a high end restaurant, it should not be located in a run down hotel.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Food, a rude staff
    MexicanVIP
    Dined on 1/1/2014
    Great food, but got a very rude waitress servicing our table. I guess it is just bad luck. Saw many other courteous staffs. This lady we got is very rude. Forgot to bring things we asked for, then said that she is too busy. Everything about this place is nice, except for this particularly lady. Got her twice, hope to never see her ever again.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A Yearly Tradition!
    DrDeb1
    Dined on 1/1/2014
    We always look forward to our yearly tradition of New Year's Day Dim Sum! It's consistently good! We especially liked our server this year as she was most helpful and understood what we were looking for. If we lived closer it would be more than once/year. However, it's always fun to drive downtown and back to the burbs on New Year's Day and experience no traffic issues. Do try!!!
    Special Features:
    fit for foodies, good for groups, great for brunch, kid-friendly, late-night find, neighborhood gem, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Best Peking duck, great service
    Leopoldo
    Dined on 12/26/2013
    I've always enjoyed my meals here. Great service, excellent food, especially the Peking duck. The duck is made perfectly, with little fat, much flavour. Had the second duck course served with lettuce wraps....yummy. Nice ambience, good portions. I Plan to make Peking duck at LWH a regular meal. Great seafood dishes too.
    Special Features:
    fit for foodies, good for groups, great for brunch, kid-friendly, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Turkey at Christmas?
    Bassett
    Dined on 12/25/2013
    Forget about turkey at Christmas. Chinese food is a delicious alternative.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Service was good but harried.
    familyfoodies
    Dined on 12/25/2013
    Service was good but harried. The food was good but not exceptional and the presentation of the dishes as well as portion sizes was just average. I felt that there was no personalization of the service and at the prices paid this was disappointing.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Wagyu Beef is not Real
    Hwelen
    Dined on 12/24/2013
    My husband and I were there on Dec. 24. We ordered Wagyu beef, Beijing Duck and other dishes. When the Wagyu beef arrived, it was the greatest disappointment. The price tag for 4 pieces of beef and asparagus is $48, but what we had is the AAA sirloin instead. There is a huge difference between these two kinds of beef, I think the restaurant did not expect anyone would know the difference. Well, we happen to know to very well though. We just want to make a point here: We don't mind to pay extra or good foods, but you have to give us what we pay foe Saggy beef is only a commercial name, not a real deal, the server is obliged to inform customers. Otherwise, like us, we seriously felt being spammed, and that ruined the whole night!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Christmas Eve tradition
    Delightfuldiner
    Dined on 12/24/2013
    We had pur second Xmas eve dinner here this year as always Peking Duck was amazing! Wonderful friendly service in a lovely and NOT LOUD room filled with happy people of all ages. The hotel has changed ownership and looks fresher. Restaurant remains wonderful.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Peking duck
    EngBreakfastVIP
    Dined on 12/24/2013
    My love for their Peking duck is inextinguishable. However, I was a little disappointed that the dishes we ordered were not on par with the duck. I believe I will try asking for their recommendations next time. Nonetheless, the service was great as always and I would definitely come back.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Thoroughly unimpressed
    OpenTable Diner Since 2013
    Dined on 12/18/2013
    Took a friend for a holiday lunch. Waited forever. When food arrived, it was not as we had ordered and the food was passable at best. Terribly expensive, no real value.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not disappointed every time I go
    EngBreakfastVIP
    Dined on 12/15/2013
    Although some of their dim sum dishes taste like msg, others don't have as much. So I always have to pick and choose but the Peking duck is always the one to win my heart. It's the best I've had since this restaurant at the States.
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The food was excellent, but
    VivianVIP
    Dined on 12/13/2013
    The food was excellent, but somewhat pricey. That is about my only criticism for this restaurant which is among the best Chinese restaurants in the city of Toronto.
    Special Features:
    fit for foodies, good for groups, romantic, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • How terribly disappointing
    OpenTable Diner Since 2013
    Dined on 12/10/2013
    I had always been told that this restaurant was "the best" Chinese food to be had in Toronto. We were a party of 5 getting together pre-Christmas for a special meal - and each and everyone of of us were all very disappointed by the restaurant. The food on the pre-fixe dinner was only fair (considering the top dollar charged per person), the service was adequate bordering on perfunctory and the rather sterile dining room was 2/3 empty. I would not recommend this restaurant nor will any of us return for a second meal.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • I honestly enjoyed the food,
    HungryHippo
    Dined on 12/6/2013
    I honestly enjoyed the food, but the service is HORRIBLE. You need more staff or something, otherwise everything is fine.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, neighborhood gem, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.