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Ambiance - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.6 (7049)
$50 and over
American
768 5th Avenue, New York, NY 10019

Make a reservation

2 people
9:00 PM
Booked 77 times today

About this restaurant

  • Good for special occasions
  • Charming
  • Fancy
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Lite Fare & Cocktails | 5 p.m. – 11 p.m.
Reservations are not required but recommended
*Lite Fare menu ends at 10:00 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Website
    https://www.theplazany.com/dining/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Location
    768 5th Avenue, New York, NY 10019
  • Neighborhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Private dining

Menu

View menu on restaurant's website

What 7,049 people are saying

The Palm Court at The Plaza Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.3Food
  • 4.6Service
  • 4.8Ambience
  • 3.8Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers a "beautiful setting" with "exceptional service" and a memorable high tea experience. Guests praise the "wonderful ambiance" and attentive staff, particularly servers like Kazi, Ursula, and Elvis. While pricey, many find the experience "worth it for a special occasion" despite some noting the food as "underwhelming."

7,049 Reviews

  1. Ranya

    Unspecified1 review

    5.0

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Beautiful tea to celebrate my daughter’s 10th birthday! Thank you to Kazi for a memorable experience!

    Is this helpful?

  2. Summer

    Greater Boston1 review

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went to Palm Court for afternoon tea and it was an amazing experience. Fariz was our server and he did a fantastic job!

    Is this helpful?

  3. Cristal

    New York City20 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Fariz our table attendant made the experience that much better! He was attentive to detail, kind and made sure to add extra touches for my birthday! Thank you! Would definitely go back.

    Is this helpful?

  4. Cathy VIP

    New York City8 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Though expensive, nothing compares to the high tea experience at the Palm Court. They are the standard for all others. You will not be disappointed. We have been many a time and the food, service, and attention to detail is top notch. Our server was lovely. We were celebrating our daughter’s graduation and they went out of their way to make her feel special. The room is to die for.

    Is this helpful?

  5. Tony

    New York City1 review

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A real treat. Fairy tale feel of the ceiling reflecting on your table. Romantic and elegant

    Is this helpful?

  6. Jennifer

    New York City3 reviews

    2.0

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 5
    The service was abysmal. This is a nice atmosphere for afternoon tea but the waitstaff in the Palm Court had a “could care less” attitude which was surprising considering the price tag. My daughter’s nut free tea service made her throat itchy, resulting in me having to give her Benadryl. When I asked the server, he disregarded our concern. My stomach was queasy after the meal. Overall, this was a disappointing and I would go elsewhere.

    Is this helpful?

  7. Anthony VIP

    New York City9 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Iconic venue paired with amazing service makes for a wonderful memory with my daughter

    Is this helpful?

  8. Christine VIP

    Greater Boston29 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Elvis was a great server. Personable and friendly. A great Mothers Day experience.

    Is this helpful?

  9. Kim

    Philadelphia9 reviews

    1.0

    Dined 7 days ago

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 5
    The plaza is beautiful, the staff was nice but not informative. We ordered 2 different tea listings from the menu Eloises tea and the plaza . We were informed for splitting it would be $50 for the kids to split and $50 extra for the adults to split . . We charged $100 for splitting total assuming there would be more food . Then we were told you don’t get extra food with the splitting fee . (It’s basically an inconvenience charge for them to have extra people there ) . We would not go back for tea it’s better substance and quality in London for 10% of the price . When the food arrived there were no details no comments it was just placed down and they walked away , If you want to go to the hotel take picture or even enjoy lunch . it’s gorgeous and everyone is friendly . However We don’t recommend high tea .

    Is this helpful?

  10. Eric

    Unspecified1 review

    5.0

    Dined on May 10, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Expérience incroyable. Le service a été remarquable, notre hôtesse a été aux petits soins et pleins d’attention. Grand merci à elle et son professionnalisme.

    Is this helpful?

FAQs

The Palm Court at The Plaza Hotel is rated 4.6 stars by 7049 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. New York City
  4. Manhattan
  5. Midtown East

Make a reservation

2 people
9:00 PM
Booked 77 times today
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Neighborhood
    Midtown East
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Website
    https://www.theplazany.com/dining/
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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