Sportello

Sportello reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   Greater Boston1 review

   2.0

   Dined on January 1, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Overall the service was not great, it felt like the team was understaffed. Food and wine pairings were very good. It was overall very cold in the restaurant, we ended up moving tables but we're still very cold.
   

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2. M

   Marvan

   Greater Boston2 reviews

   1.0

   Dined on December 31, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worse experience ever. Waited over 1.5 hours for first course. Looks like chef quit during dinner. We literally left before we got all our options from our dinner. Barbara Lynch you are the Boston Chef Queen…..get it together!!!
   

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3. MM

   MelissaM VIP

   Greater Boston6 reviews

   2.0

   Dined on December 31, 2023

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Very disappointing New Year’s Eve experience, starting from trying to make the reservation. We wanted to book a table for 7 but OpenTable will only accept reservations if 6 or fewer. I tried calling for 3 days during the advertised business hours as well as emailing, in an effort to confirm as reservation for 7. I was anxious to confirm a reservation because it was a milestone birthday for my husband as well NYE. Finally, after 3 days we got confirmation of our reservation for 7 people. When we arrived at 5 pm (the moment they opened), we were led to a small table that would have comfortably seated 4 at the most; 6 if we squeezed to the point of discomfort. There was no way the table could accommodate 7 plates let alone 7 people.. It took 5-10 minutes to sort out that we needed an additional small table to accommodate a party of 7. Fine - we were finally seated. Service was painfully slow and disjointed. There was a 4 course prix fixe menu which should have made things efficient, but it took nearly 45 minutes to get our first course - even though we were the first party seated, and even though several tables around us were served first. We were not given a wine menu or wine pairing option until the second course. We had to ask repeatedly for basics like an extra napkin or a bottle of wine that we had ordered at seating. The food was as fine, but honestly the service was so bad it put a damper on the whole experience. I had mentioned in our reservation request that it was a milestone birthday for my husband, but there was zero acknowledgement. Disappointing overall and certainly not what we would have expected. I doubt we’ll be back.
   

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4. JL

   JohnL

   Greater Boston18 reviews

   5.0

   Dined on December 30, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the host to the wait staff to the bartender and the kitchen staff. They knocked it out of the park . Exceptional food and exceptional service.
   

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5. N

   Nick

   Greater Boston18 reviews

   5.0

   Dined on December 15, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   solid meal, nice simple dining room, great wait staff, and good value
   

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6. OT

   OpenTable Diner

   Greater Boston3 reviews

   5.0

   Dined on December 10, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I loved this place. My fiancé and I spent an incredible night here
   

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7. f

   fitforfood VIP

   Greater Boston17 reviews

   5.0

   Dined on December 9, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Started with a delicious bourbon cocktail, Gulfo, then the artichoke starter, grilled Caesar salad and finally the lobster gnocchi! All presented by the perfectly attending wait staff.
   

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8. OT

   OpenTable Diner

   New York City2 reviews

   4.0

   Dined on December 6, 2023

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The fresh pasta dishes were delicious, especially the lobster gnocchi with truffle.
   

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9. DC

   DavidC VIP

   Greater Boston13 reviews

   5.0

   Dined on November 26, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Menu is small and the cocktail I ordered tasted great but was tiny!
   

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10. MP

    MikeP

    Greater Boston2 reviews

    4.0

    Dined on November 19, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    Wonderul entrees. The strozzapreti and the gnocchi were incredible. Skip the tutti antipasti. It was very basic. It was a $25 antipasti board that they chharge $55 for. Server forgot to bring my glass of wine. Had to ask for it. Unfortunately, they sat us at a table 8' from the restroom doors and beside the front door. Every time a new party arrived we were blasted by cold air rushing into the restaurant.
    

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