The 2nd Floor
The 2nd Floor

The 2nd Floor

  • Dining Style: Casual Dining
  • Website: http://www.thesecondfloorrestaurant.com/
  • Phone: (972) 450-2978x
  • Hours of Operation:
    Monday - Friday: 6:30am to Midnight (breakfast, lunch, dinner, late night)
    Saturday and Sunday: 7:00am to Midnight (breakfast, brunch, dinner, late night)
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Wine Bar, Comfort Food, Contemporary American
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Private Room, Smoking Area, Takeout, View, Weekend Brunch, Wheelchair Access, Wine, Wine Bar
  • Catering: Contact Ann Joyce directly for booking information and additional details for Privé, our private dining room, at 972.450.2966 or ann.joyce@westin.com.
  • Special Events: Contact Ann Joyce directly for booking information and additional details for Privé, our private dining room, at 972.450.2966 or ann.joyce@westin.com.

Getting there

  • Cross Street: Alpha Road
  • Parking: Valet
  • Parking Details: Complimentary valet and self-park are available.
A word from The 2nd Floor
Created in partnership with Scott and Gina Gottlich, The Second Floor Bistro - Bar features contemporary comfort cuisine and an intimate dining experience. The restaurant’s 2,500-square-foot dining area is completely enclosed in glass and features a terrazzo floor, ethanol-burning fireplace and warm color scheme to create an inviting, relaxing ambiance.

The restaurant’s a la carte menu features a creative spin on contemporary cuisine, original cocktails and one of the largest whiskey collections in Dallas – perfect for an after-work escape, shopping-trip interlude or weekend-getaway indulgence.
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The 2nd Floor reviews from OpenTable diners
32 reviews since June 2, 2014
Overall Rating4.1
  • Food4
    Service4.4
  • Ambiance4.2
    Noise LevelModerate
75% of reviewers would recommend this restaurant to a friend.
special occasion (15)fit for foodies (14)romantic (13)notable wine list (8)good for groups (6)great for lunch (5)vibrant bar scene (5)neighborhood gem (5)great for brunch (4)kid-friendly (3)scenic view (2)late-night find (1)hot spot (1)Show More
  • Great food, ambience needs work
    NancyTX
    Dined on 2/14/2014
    We made reservations for Valentine's Day and had the special four-course (two shared) menu, with several selections offered for each course. We chose the Chateaubriand for two main course and it was fabulous! Large slices of rare beef arranged on a large platter with bearnaise, fingerling potatoes and sautéed veggies. In fact all the dishes were creative and very tasty and the servers took excellent care of us without hovering or rushing us. Our only criticism is the room where we were seated was like a hotel conference room with glass doors opening toward the mall, disconnected from the dining room and bar. The minimalist décor was cold and uninviting, with weird lighting, a non-functioning bar and a TV on one wall. Needs work!
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Happy Valentine's Day
    JohnP
    Dined on 2/14/2014
    We had a nice date and my girl is a foodie for sure. The wine pairings were great! The service was good and the waiter juggled the table ratio well (8:1). The private dinning room was an all white setting which isn't my ideal but somehow it worked. Overall a good experience. We will be back.
    Special Features:
    fit for foodies, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Hidden Gem
    Greg
    Dined on 2/2/2014
    Celebrated my wife's birthday brunch here. Great food and the service was excellent. This is one of those hidden gems in the Dallas area.
    Special Features:
    good for groups, great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Food good, fair service
    MCollinsVIP
    Dined on 1/29/2014
    Had a business breakfast there. Pretty crowded. Seemed to throw the wait staff off. Had to sake multiple times for peanut butter for my toast. Maybe just a bad day?
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good new Find....
    ChoosyMax
    Dined on 1/18/2014
    inside the Galleria /....take valet parking as you get it credited - good food and nice ambiance - good service...I would go back. and recommend
    Special Features:
    fit for foodies, late-night find, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Small bistro in the WEstin
    JillsyVIP
    Dined on 1/18/2014
    Have a weekly meeting with an elderly gentleman who is hard of hearing. We often find ourselves in loud restaurants, and we have difficulty hearing each other. 2nd Floor was very quiet. Wonderful comfy chairs. The food was outstanding. Excellent taste. Little pricey for lunch. But very good experience. Staff was a bit stand-offish. Could have been friendlier.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A Must Try Restaurant!!
    musicandwineVIP
    Dined on 1/9/2014
    The chef is creating incredible tasting dishes! We attended a wine dinner so I did not see the wine list. We definitely will be back and look forward to experiencing some good food.
    Special Features:
    fit for foodies, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Just Eh...
    foodtime
    Dined on 1/5/2014
    So 2nd floor needs to step bit up on their dinner menu. I stayed one night at the westin and decided to make reservations for my boyfriends birthday and we were not impressed. Nick was our server, he was awsome and attentive. The deviled eggs were okay, the shrimp and grits were fine, although the shrimp was colossal and seasoned nicley the grits were cold and not very cheesey. My boyfriend ordered the applewood chicken. I have to say it tasted like barbecue smoked chicken (before you slather the barbecue sauce). After dinner we were ready for the check, when it arrived Nick placed cheesecake pops in front of us compliments of the chef for a birthday dessert. Very nice. All in everything it was just okay.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • more than just a hotel bar
    OpenTable Diner Since 2010VIP
    Dined on 1/2/2014
    Ive visited the hotel bar section of the 2nd floor several times and have read great things about their full menu. Never actually was aware that the sit down restaurant was behind some thick curtains from the bar. Nice division but the dining area felt more like an overflow room. With the cotton bowl guests taking up the lounge and bar area it was a bit chaotic, once on the other side of the curtain more solitude. Great food. Only complaints were we felt a bit isolated and forgotten at times. This was partially bc on a busy thursday there were only 2 people running the entire show on the floor.
    Special Features:
    fit for foodies, vibrant bar scene, late-night find, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Wonderful New Year's Dinner
    dallasdinerVIP
    Dined on 12/31/2013
    Great menu and well-priced. Good range of options to choose from except for dessert. Service was excellent in all areas. Lovely ambience. We always enjoy dining at The Second Floor. It is an oasis of calm with very good food and service.
    Special Features:
    fit for foodies, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • NYE Dinner Gem
    thejessicat
    Dined on 12/31/2013
    Our plans changed and we suddenly needed dinner reservations ON New Year's Eve. I was delighted to find that The 2nd Floor was doing a special NYE menu (at a great price!), and still had reservations available. We were scheduled for 6:30 but arrived a little early and were seated promptly. The dining room was neither full nor deserted; it felt exclusive, like a well-kept secret. Our server was friendly and extremely attentive without being obtrusive. She answered all of my questions and made excellent food and drink suggestions. The prix fixe holiday menu had plenty of options, even for pescatarians. The food was very good, although the portions were quite large - we both left half our entrees untouched. Try the Manhattan!
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Eclectic menu
    hal52VIP
    Dined on 12/26/2013
    We had good food well prepared. The chef is creative in his food pairings. We had a big group and were easily and quickly taken care of.
    Special Features:
    fit for foodies, good for groups, vibrant bar scene, great for brunch, romantic, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • I had a hamburger that was
    ChristmasLunch
    Dined on 12/25/2013
    I had a hamburger that was one of the best I've had in a long time. The restaurant was quiet and very chic feeling. I would recommend it for breakfast or lunch.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Fun and friendly for family
    EPGourmet
    Dined on 12/25/2013
    I wanted to meet with my family for Christmas brunch. They were very accommodating and the breakfast was excellent. The food was not as hot as I would like.
    Special Features:
    good for groups, great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Spot
    PascualetxVIP
    Dined on 12/24/2013
    Heard about the 2nd floor for a while and been wanting to try it. I live very near the Galleria so anything good and convenient should be explored. The food was quite good, excellent service, and the room is very warm modern style, that's not stuffy. I will definitely go back and bring friends. They also have free valet parking, and as soon as you enter the Westin lobby, you take the escalator immediately on your right and you are there.
    Special Features:
    fit for foodies, good for groups, romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Lunch with friends
    landscaper
    Dined on 12/13/2013
    Fantastic service, great food, fun ingredients - a wonderful lunch with friends!
    Special Features:
    fit for foodies, good for groups, great for brunch, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Thanksgiving Buffet
    OpenTable Diner Since 2008
    Dined on 11/28/2013
    I took my family here for the Thanksgiving buffet.The description of the buffet was much better than the actual buffet. I was disappointed with the quality of the meat and desserts. The side dishes were varied and good, but the meats were either too dry, too fatty or not very flavorful. The desserts were fair and not the caliber expected for the price and location. The way the buffet was set up was also very awkward. I did not even know they had a salad bar until I was through the line with the sides and secondary meats. The main meat table, which had a bland turkey and fatty prime rib, was also hard to notice. The service people were very nice and the restaurant itself was contemporary. Perhaps the food on the regular menu is better.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Buffet style for a Thanksgiving,
    Thanksgiving
    Dined on 11/28/2013
    Buffet style for a Thanksgiving, everything tasted great. Very crowded, 30 minute wait with a reservation.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great Thanksgiving Buffet
    Jeff
    Dined on 11/28/2013
    The Thanksgiving Buffet was wonderful. The prime rib and turkey were moist and flavorful. They featured all of the sides you would expect at a traditional Thanksgiving dinner plus some great unexpected items like Shrimp and Grits. I was very happy that I choose this very fine restaurant.
    Special Features:
    fit for foodies, great for brunch, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Thanksgiving
    TXDiner
    Dined on 11/28/2013
    We came for the Thanksgiving buffet and the spread was outstanding. The food was all delicious. Tons of options and variety. The restaurant was nice, they were running on time for reservations, and it was a great holiday.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • GREAT THANKSGIVING DAY BUFFET!
    PrezgeneVIP
    Dined on 11/28/2013
    Many diners do not appreciate the skill and coordination of efforts required to prepare and serve a quality buffet. In many ways, it is much more difficult than serving a regular meal. The quality and variety of food was outstanding- some traditional dishes for a traditional holiday plus some great surprises. The dessert station was a highlight, and the animated turkey- I think they nicknamed him "Tom"- was a delight for young and old alike. REALLY appreciate the addition of an 18% gratuity to the checks. Again, a buffet requires a huge effort by the staff, and some diners do not understand this. Staff were great and very friendly. Free valet parking with validated ticket is another plus. WELL DONE!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Buffet not their strong suit
    Buck
    Dined on 11/28/2013
    Had made reservations for 1:30 and arrived at 1:10 and was seated at 1:40. That entire time two tables for two stayed vacant. The good news: The Prime Rib, Roasted Turkey, both the Apple and Chocolate Tarts and the wine were excellent. The Bad News: The Chicken was barely warm and tough, the salmon was cold as was the green bean casserole. The cookies were stiff, powdery and tasteless.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food and scotch/bourbon bar!
    OperaQ
    Dined on 11/28/2013
    I attended the Thanksgiving buffet. The selections were amazing in their creativity as they were all new takes on standard Thanksgiving fare. Of course there was the carved turkey and prime rib which were delicious. But the other options were creative, visually attractive, and clever in their new perspective on old favorites. I thoroughly enjoyed everything I ate! I look forward to their next holiday buffet and will make a point of attending it. Oh, and their scotch/bourbon selection at the bar is beyond compare. I have never seen any bar carry my favorite scotch and they had three different bottles from the same distillery. 5-stars on all accounts!
    Special Features:
    fit for foodies, great for brunch, romantic, neighborhood gem, hot spot, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • New menu, great service
    DavidVIP
    Dined on 11/8/2013
    The Second Floor chefs have just introduced the fall seasonal menu. I had a wonderful grilled cheese sandwich with two exotic cheeses, a bowl of chicken soup and salad. A simple lunch made wonderful with its unique ingredients and flourishes. The grilled cheese sandwich had 2 melted cheeses on buttered Texas toast slices-both basic and luxurious. The chicken soup had fragrant mushrooms and diced chicken and had a smooth subtle flavor. The salad greens were dressed in a light vinaigrette. I really like the way the chefs at Second Floor add unique flourishes to comfort food and then also serve haute cuisine bistro food. Whenever we need a treat during the day, this is the place we go.
    Special Features:
    fit for foodies, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Food Horrible Service
    brunchfanatic
    Dined on 11/2/2013
    The food taste and presentation was excellent. The service was horrible! I had to raise my hand a couple of times before we got notice just for water. I had to raise my hand after waiting about 30 minutes for the bill. Manager should be more involved and noticeable and not just when something is wrong or just when food is delivered. This was my second time going to this restaurant and or was the same experience.
    Special Features:
    great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Excellent food and waiter
    OpenTable Diner Since 2008
    Dined on 10/29/2013
    Excellent food and waiter provided wonderful suggestions.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great hidden gem
    Olesya18VIP
    Dined on 10/28/2013
    We enjoyed our experience at the 2nd Floor. The filet Daniel that I had was cooked to perfection, and the bernaise sauce that went with it was to die for. My fiance's ribeye was also cooked to his liking. The service was very good, and we never had to ask for our water cups to be refilled. Oh man, and you have to get the deviled eggs for an appetizer. Whatever they put in the filling is addicting! Overall I would recommend this restaurant.
    Special Features:
    fit for foodies, vibrant bar scene, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • HIDDEN GEM
    PrezgeneVIP
    Dined on 10/21/2013
    As you enter the Lobby of the Westin Galleria Hotel, you should immediately take the escalator to The Second Floor, a hidden culinary gem located on the hotel's- you guessed it- second floor. Suggest you try the Steak Daniel, named after the newly installed Executive Chef. Service is attentive without being intrusive. Valet parking at the hotel's front door is complimentary with a parking ticket validation at the restaurant. They serve Brunch as late as 4pm on weekends. Recommended!!!!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good food - Terrible Service
    DannydVIP
    Dined on 10/2/2013
    I have been to 2nd Floor a number of times and thought it would be a good spot to take my friend for her birthday. There were 4 other tables being served while we were there and lunch took over 2 hours. The food was good but the service was terrible. We ordered a sundae, just basic ice cream for desert thinking that would be fast. We waited 20 min before finally having to get up and leave. When I tracked down a manager to ring us up our waitress finally came out with our food and became all annoyed that we were leaving and upset about how slow the service was. She began complaining to us about how she was going as fast as she could waiting on the food. Waiting on ice cream? Food was good but not worth waisting your time for.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great experience
    TommyT
    Dined on 9/28/2013
    Had a great experience at 2nd floor. We were in a group of 7. at first we were a little surprised to see it was in the 2nd floor of a hotel. Since we are all road warriors we were apprehensive of a hotel restaurant. However, we quickly found out the restaurant is a self standing unit with its own chef. The food was excellent. Great presentation and most impotantly great taste. If you are a whiskey afficionado, whether it is scotch, irish, kentucky, blended or single malt, this is the place for you. They claim to have the most extensive whiskey line up in dallas. They also have flights which were lots of fun.
    Special Features:
    fit for foodies, good for groups, vibrant bar scene, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Not worth the money.
    OpenTable Diner Since 2007
    Dined on 9/20/2013
    The main restaurant floor was undergoing renovations, something we were not told when we made our reservations, so we were seated in a small secndary room. the food was average at best and certainly not worth the price. Service was not much better. With so many better places within a short distance, I would certainly not go back.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Most restaurants in hotels,
    imonsecondVIP
    Dined on 9/16/2013
    Most restaurants in hotels, especially hotels linked to shopping malls, tend to be large, noisy or franchises. 2nd Fl is small and intimate (ask for the back room away from the bar). It has a limited select menu which changes by season. I would go there again.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Fabulous!
    Elizabeth
    Dined on 9/7/2013
    Really enjoyed our dinner here! The service was very personable. Really interesting menu options. Loved the Salmon and Filet Daniel. The fries are to die for! The pork belly sliders were a great appetizer, not something I would normally order, glad we did. Really nice wine list. Good Moscow Mules. Will be back for a gormet burger at the bar and for Brunch. All day Sunday Brunch and the cooking classes really sound good! Really a well designed Bistro, very nice yet comfortable setting. Great location for many in North Dallas, Dallas, Coppell.
    Special Features:
    fit for foodies, good for groups, vibrant bar scene, great for brunch, notable wine list, late-night find, neighborhood gem, hot spot, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • How is this place not more packed?
    OpenTable Diner Since 2012
    Dined on 8/29/2013
    We actually sampled 2nd Floor during restaurant week but we enjoyed it so much that I took my bf back for his bday the next week. The food is stellar and the cocktails are delicious. This is definitely up there on flavor combinations and has a very inventive menu.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A fun evening
    joanie
    Dined on 8/17/2013
    The food was outstanding. The service was attentive without being stifling. We will definitely return.
    Special Features:
    fit for foodies, great for brunch, notable wine list, romantic, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • For a hotel restaurant in
    imonsecondVIP
    Dined on 8/17/2013
    For a hotel restaurant in a Galleria, it is a true "find". Unlike most restaurants in shopping malls, it is small, intimate (request the back room away from the bar), and the menu is eclectic. There are some standard menu items, but also some very unique ones. Try the devil eggs with crispy smoky duck appetizer (unique) or the filet mignon Daniel (more standard). Both were excellent as was this week's special halibut entrée. The chef has a knack for putting together different ingredients that seem to complement each other without some overwhelming sauce or spice but it could also be luck of the draw. Ask the waiter if you are unsure. It's the only restaurant I know that offers wine at 1/2 price on a Saturday. Service was great.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Service
    OpenTable Diner Since 2006
    Dined on 8/15/2013
    Kelly was our server and she was great, her service would make me come back when they change their menu to the Fall menu. We went for restaurant week, I ordered off of the regular menu and had shrimp and grits. The shrimp were huge! They had a long wine list, but I don't drink so can't help you there. It is worth checking out. The restaurant is small and probably only seats a total of 60 people max. Ask for Kelly
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Delightful place and service
    AnghoughVIP
    Dined on 8/14/2013
    We were thrilled to meet and converse with Seth, the curator of all alcoholic choices at 2nd Floor. He takes a great deal of pride in his work, and the beverage menu reflects this. Seth spoke my husband's language (Scotch), and educated us on a few facts, which delighted us both. The smoked chicken was spectacular! Nick served our food with an authentic heart of hospitality. Can't wait to go back.
    Special Features:
    notable wine list, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Below Potential
    Wineaux
    Dined on 8/10/2013
    No complaints about the food. Our party of three enjoyed each course. The service was terribly, terribly slow and inattentive. We had to ask for drinks, ask to order our food, ask for more water, ask for wine, ask for our check. He could have sold us another bottle of wine if he had been paying any attention. The dinner took over three hourse and the restaurant was not very busy. It was strange. I would have given the ambience another star but for the fact that the extremely casual bar area was not particularly separated from the small dining room. The dining room space was lovely - calm and elegant. Better service would make The 2nd floor an enjoyable spot.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • a nice quiet place...mostly
    GoodLunchSpot
    Dined on 8/10/2013
    I enjoyed the food. There is a front and rear dining room. I prefer the quieter places to the see and be seen crowd, so I opt for the back. I've been here before and it was nice and quiet, but this time a big group came in and it got a little loud. Not the restaurants fault, just something that happened. Staff is welcoming and service is great. Prices are reasonable too. I had a great experience.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.