Level III
Level III

Level III

  • Dining Style: Casual Elegant
  • Website: http://www.levelthreesf.com/
  • Phone: 4159292087
  • Hours of Operation:
    Start your day off right with a full Breakfast including the JW Buffet with a variety of healthy items and omelets made to order: 6:30am-11:00am; An all day menu is served for Lunch and Dinner and late night: 11:00am-11:00pm
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Seafood, American, Californian
  • Executive Chef: Ben Mattman
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Fireplace, Full Bar, Happy Hour, Late Night, Non-Smoking Restaurant, Personal wines welcome (corkage fee applies), Takeout, Wheelchair Access, Wine
  • Catering: See www.jwmarriottunionsquare.com
  • Private Party Facilities: Our Gallery Space provides a unique party experience with social food menus and casual seating arrangements for 10-50 guests.
  • Private Party Contact: Jason Lipp 4159292087
  • Entertainment: Enjoy cozy, casual dining with eclectic house sound and the art of mixology with our signature hand crafted cocktails.

Getting there

  • Cross Street: Mason
  • Public Transit: Powell St. BART & Muni Stations
  • Parking: Valet
  • Parking Details: Arrive to expert service. Valet attendants will handle your ride and the first two hours are complimentary with validation.
A word from Level III
Our Look-Vibrant, Energetic, Sophisticated. Our Feel-Social, Communal, Relaxed. Our Food-Flavorful, Shareable, Memorable. Experience social food and modern cocktails at a new level - Level Three. An exciting and stylish new concept in social food and cocktails in the newly transformed JW Marriott San Francisco. Perfectly located in the heart of Union Square, this chic restaurant and lounge features a menu of delicious sharable plates crafted from the freshest, local, seasonal ingredients complemented with an extraordinary cocktail menu custom-created by acclaimed local mixologist H. Ehrmann. Situated on the third floor lobby level of the hotel highlighted by a 16 story atrium, you can dine on dramatic menu items like Seared Jumbo Scallops with Forest Mushrooms, Lobster Meat and Hobb’s Bacon; Fish Tacos with Lime Mango Salsa and Avocado Crush; Slow Braised Ale Short Ribs; and Grilled Angus Sliders.
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Level III reviews from OpenTable diners
7 reviews since June 3, 2014
Overall Rating3.3
  • Food3.7
    Service3.7
  • Ambiance2.9
    Noise LevelModerate
60% of reviewers would recommend this restaurant to a friend.
fit for foodies (3)good for groups (2)vibrant bar scene (2)notable wine list (2)romantic (1)special occasion (1)great for lunch (1)neighborhood gem (1)Show More
  • Service needs to be more polished.
    OpenTable Diner Since 2001
    Dined on 10/4/2008
    Service needs to be more polished. Breads are not that great. French Onion soup needs improvement. A certain miss.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • It was pretty empty on this
    OpenTable Diner Since 2000
    Dined on 10/1/2008
    It was pretty empty on this particular evening, and I did appreciate the quiet. The food was good, and the presentation was lovely. We shared small plates, which they encourage (they even split a bowl of soup -lobster bisque which was truly delicious but could have been hotter). The wait staff was young and green. They were very pleasant, and it was clear that they had been trained to be attentive, but they are not yet able to "read" their guests. Our server initially kept coming back every couple minutes to see if we were ready to order, when we just wanted to sip a glass of wine and catch up. Then at the end when we wanted a check she was nowhere to be seen. The booths with tall semi-circular surrounds felt nice and private.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • While it was a little difficult
    OpenTable Diner Since 2008
    Dined on 9/27/2008
    While it was a little difficult to find; there was very little signage outside and then if it hadn't been for the bellhop almost none inside either. Service was very disappointing especially for a fine dining restaurant with the prices as they were. Food was good but they had no ability to stage courses well. My entree arrived on top of my appetizer and before another party member's appetizer. Dessert was brought out before finishing the entree.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • The dishes were uniformly
    OpenTable Diner Since 2007
    Dined on 9/27/2008
    The dishes were uniformly tasty and well presented. The wait staff was mindful of our theatre engagement and got everything out in plenty of time. We're definitely going back?
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The prix fixe menu is a bargain
    OpenTable Diner Since 2008
    Dined on 9/26/2008
    The prix fixe menu is a bargain at $50, but the floor staff could be improved.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Previously drab atrium lobby
    OpenTable Diner Since 2004VIP
    Dined on 9/24/2008
    Previously drab atrium lobby space transformed into updated, stylish, small plates restaurant and bar scene. Could have done without flat screen TV at otherwise attractive bar showing financial crisis programming and streaming stock quotes. Most of the small plates were tasty and artfully presented. Service was o.k. Space is very conducive to conversation and comfort.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Really appreciated the well
    SffoodieVIP
    Dined on 9/24/2008
    Really appreciated the well thought out Happy hour options with certain excellent cocktails, wines and food at half price until 7pm. Quality of all dishes was high and service friendly and efficient. When you arrive it was difficult to know where to head to as host desk is not clearly identifable, particularly with no-one manning it!
    Special Features:
    vibrant bar scene, fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent food, and fun plates
    robin
    Dined on 9/20/2008
    Excellent food, and fun plates to share. Love the Mac and Cheese and the Ham and Cheese. The trio of ice cream sandwitches are excellent, but stay away from the Boston Cream Pie. Extremely reasonably priced!
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Just OK for drinks and appetizers,
    edddiewVIP
    Dined on 9/20/2008
    Just OK for drinks and appetizers, more of a bar than a place to dine.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • The setting is very nice and
    OpenTable Diner Since 2000VIP
    Dined on 9/18/2008
    The setting is very nice and sparkling new. The food is very good. The service though is extremely slow at this point anyway.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • It was a nice place for "shareable
    Sanjosediner
    Dined on 9/13/2008
    It was a nice place for "shareable foods" (Tapas, but not spanish). We especially enjoyed the lobster mac & cheese and chocolate fondue. The service was excellent, they couldn't do enough to make us feel welcome. The bill for 4 was $125 with tip,s o it was reasonably priced. For a Saturday night, there was lots of availability. They were having problem with their lights (it was as bright as a cafeteria), but they had maintenance come and disconnect the overhead cannisters one at a time, which all tables seemed to be asking for. It's in the JR Marriott and has just opened about 3 months ago, so I think they're still getting in their rythym. It was on Union Square, so it made it nice to walk around afterwards.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lackluster. Based on the way
    OpenTable Diner Since 2009
    Dined on 9/13/2008
    Lackluster. Based on the way it's marketed on the website, I expected it to be a really wonderful experience...we were rushed, all the food came at the same time, and the drinks are over-the-top expensive. They would be well-advised to concentrate on creating a great bar and give up on marketing this as a restaurant. This is the first new restaurant we've eaten at in 2 years that we would not recommend.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Meticulously prepared food,
    OpenTable Diner Since 2002
    Dined on 9/8/2008
    Meticulously prepared food, plus great service (because they just aren't that busy) make this hotel restaurant a great find. Unfortunately, unless you are staying in the hotel, it would be a very difficult place to even think about eating at. I hope they stay in business as the young chefs are very good at what they do and have a great perspective on food. Must try: mussels, some of the best mussels we've had in SF. Didn't love the soggy fries though!
    Special Features:
    vibrant bar scene, fit for foodies, great for brunch, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great place to talk...and
    OpenTable Diner Since 2002
    Dined on 9/8/2008
    Great place to talk...and actually hear the other person. Cocktails are made with care. They have awesome private pods with flat screen TV's in bar area.
    Special Features:
    vibrant bar scene, fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • The overly brightly lit room
    SusieZVIP
    Dined on 8/14/2008
    The overly brightly lit room was in sharp contrast to the very dim server. We got the wrong drinks, food arrived out of order and much too fast. The cocktails are the most expensive in town, and the wine list is no bargain either. Food okay, but not brilliant. Would not go back. And the place was nearly empty - guess why!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Soups and chicken salads were
    OpenTable Diner Since 2008
    Dined on 8/9/2008
    Soups and chicken salads were very tasty. My wife found the tempura greasy. My cocktail (Emperor Norton's Mistress) was great: very interesting sequence of tastes.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • We had dinner on Saturday.
    OpenTable Diner Since 2006
    Dined on 8/8/2008
    We had dinner on Saturday. The food is very ordinary. Ambiance no so great. Service is not great either
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disorganised and very very
    OpenTable Diner Since 2003
    Dined on 8/4/2008
    Disorganised and very very slow. Our food came out at different times and one member of our party waited patienly to get his fish until we were almost finished. We were ignored and not made to feel like we had important. I will not be going back anytime soon. :-(
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • I had lunch at Level III and
    ArchbackVIP
    Dined on 8/1/2008
    I had lunch at Level III and everything was excellent. The restaurant is in the lobby of the J.W. Marriott, but don't let that deter you. This place is NOT your average hotel restaurant - - it's wonderful! The cocktail menu was great and the food was outstanding. I especially like that this restaurant has both small plates and regular entrees. I had a couple of small plates and I was completely satisfied. The service was a little slow a couple of times, but nothing bad at all and staff was very polite and helpful. I would definitely come back to this restaurant and would highly recommend it as well.
    Special Features:
    vibrant bar scene, fit for foodies, good for groups, late-night find, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Don't do it. I should have
    OpenTable Diner Since 2003
    Dined on 7/25/2008
    Don't do it. I should have known, because it's a restaurant in a hotel. But Fifth Floor is in a hotel, and it's amazing, so I had hope. The waitstaff was very nice, but I think they thought they were working in a real restaurant, and this is just not. I feel sorry for anyone who visits San Francisco and thinks this is what it's like. Everything was edible, but nothing was particularly good at all. Just as an example, the cheese plate would have made my five year old happy, and he likes mac and cheese out of a box.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • This place is great for a
    OpenTable Diner Since 2006VIP
    Dined on 7/25/2008
    This place is great for a business lunch. Love the remodel (considering what they had to work with). Good spot to check email and then entertain a client.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great place to go in a group
    OpenTable Diner Since 2008
    Dined on 7/4/2008
    Great place to go in a group and order one of each for all to share. The seafood salad was excellent.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Updated decor is lovely.
    OpenTable Diner Since 2001
    Dined on 7/1/2008
    Updated decor is lovely. Menu has few items; we tried about 12 of them and all were very good. Very intersting cocktails. Good place for adulats of any age, including locals and out of town guests. Good lighting and low noise level.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • We had a very attentive waiter.
    restaurantloveVIP
    Dined on 6/30/2008
    We had a very attentive waiter. I dont remember his name, i think he was French. He did a very good job at talking my friend and i through the menu. he also did a good job at giving us recommendations. The mac and cheese was delicious. The calamari was delictable as well. We ordered the the kobe sliders. You served 3 little burgers, but there was 2 of us. they are nearly too tiny to split. perhaps serving 4. We did have a hard time finding the host desk. we may have been there too early and no one was actually hosting the host desk yet.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • We could tell this was a very
    OpenTable Diner Since 2005VIP
    Dined on 6/27/2008
    We could tell this was a very "new" restaurant as the wait staff didn't seem to have their act together. We waited about 15 minutes to receive two glasses of wine and the waitress spilled ice out of the water pitcher and onto the table not once, but twice! The food is just OK. I guess it's supposed to be "comfort food". I couldn't find anything healthy on this menu. Luckily, it wasn't too overpriced. Also, this restaurant is adjacent to the hotel lobby and it isn't sectioned off well, so it doesn't feel like an intimate restaurant. Instead, it feels more like a casual place to get a late-night snack. I would not return to this place.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Our guests from out of town
    OpenTable Diner Since 2008
    Dined on 6/26/2008
    Our guests from out of town loved the ambiance, modern decor and uninterrupted long chats provided by Level III.
    Special Features:
    good for groups, late-night find, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • The food tasted good but the
    OpenTable Diner Since 2000VIP
    Dined on 6/22/2008
    The food tasted good but the portion was very small. We know that these are bar food but it would be better to make them a bit bigger. The burger was not cooked well enough although we requested medium well. But the ambiance was nice and spacious and we enjoyed sitting in the area and sip wine.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • My friend and I work right
    OpenTable Diner Since 2006
    Dined on 6/22/2008
    My friend and I work right down the street so we will be going back again and bringing friends. Drinks were great!! Garlic fries were A+++!! Excellent decor. Perfect service! Level III is the new hot spot in Union Square.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food was outstanding. The
    BaccaVIP
    Dined on 6/20/2008
    Food was outstanding. The menue was not pretentious, yet the quality was top notch. A new place with some kinks needing to be worked out. Lighting was way too bright and the bar staff was pleasent but a little disorganized and slow. With a bit more buzz and some experience, this should be a great place.
    Special Features:
    vibrant bar scene, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate