Mareluna Flatiron

Mareluna Flatiron reviews from people who’ve dined at this restaurant. Based on recent rating.

1. GT

   GirthT VIP

   New York City6 reviews

   3.0

   Dined on August 14, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Nice menu and decent food but no very tasty items.
   

   Mareluna FlatironResponded on August 15, 2024

   Hi Girth, Thank you for being our guest and for sharing your feedback. We're sorry the flavors didn’t quite hit the mark for you. We sincerely apologize that you may have caught us on an off day. Our menu items should burst with unforgettable flavors, and we hope you’ll give us another chance to impress you on your next visit. Sincerely, The Mareluna Team
   

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2. l

   liz

   New York City5 reviews

   1.0

   Dined on August 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Went with a friend for restaurant week. We chose from those menu options. Suppose to be $15. At the end of the meal instead of a bill she showed a handheld computer screen showing how much we each owed, which was $28 each. And she said it didn’t include the tip. How is that possible as we had nothing but a $15 choice and a glass of seltzer? Why couldn’t we c an itemized bill? I know I sound cheap and petty but it’s the principal of it that bothering me. Also, my choice of the pasta with the mushrooms was totally tasteless. Mayb if the meal was at least decent I wouldn’t have cared some much about the bill.
   

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3. M

   M VIP

   New York City271 reviews

   5.0

   Dined on August 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at this new and modern addition to the neighborhood.. Great selections on the menu Lovely atmosphere Attentive service Undiscovered GEM
   

   Mareluna FlatironResponded on August 6, 2024

   Thank you for the fantastic review! We're thrilled to be the new and modern gem in the neighborhood. 💎😊 So glad you loved our menu selections, atmosphere, and attentive service. Your kind words mean the world to us! Can't wait to welcome you back soon! All the best, The Mareluna Flatiron Restaurant Team
   

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4. f

   foodlover VIP

   New York City26 reviews

   5.0

   Dined on July 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dining experience. Delicious food. Great service. Can’t wait to return. Highly recommend.
   

   Mareluna FlatironResponded on July 29, 2024

   Hi Foodlover, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great dining experience at Mareluna and enjoyed our delicious food and excellent service. Your recommendation means a lot to us, and we can't wait to welcome you back soon for another fantastic meal. See you again soon! Cheers, The Mareluna Team
   

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5. OT

   OpenTable Diner

   New York City1 review

   4.0

   Dined on June 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Great food - friendly service - good atmosphere. A tad on the pricey end, but the quality was good. We had 2 yummy pasta dishes and Pinot Grigio.
   

   Mareluna FlatironResponded on June 21, 2024

   Great food - friendly service - good atmosphere - We love this! Thank you for being our guest and sharing your fantastic feedback. It was our sincere pleasure to host you, and we hope to have you join us again the next time you are in the mood for our yummy pasta. All the best, The Mareluna Flatiron Italian Restaurant Team
   

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6. c

   chrisc VIP

   New York City42 reviews

   1.0

   Dined on June 15, 2024

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 2

   We were very disappointed with this restaurant. There were few options and not very good. For an Italian Restaurant, there was none of the regular items you would expect. And what Italian Restaurant doesn’t serve bread? They only had focaccia bread for a cost. We will not return.
   

   Mareluna FlatironResponded on June 17, 2024

   Hi Chris, Thank you for sharing your feedback with us following your recent visit to Mareluna. We sincerely apologize that your experience did not align with your expectations of an Italian dining experience. We are sorry for any disappointment caused and want you to know that we strive to offer a menu that has a little something for everyone. We hope you will give us another chance to provide you with a more enjoyable and satisfying dining experience in the future. Warm regards, The Mareluna Team
   

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7. JF

   JulieF

   New York City11 reviews

   5.0

   Dined on May 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved this place. Food was perfect. Staff was exceptional. A great find
   

   Mareluna FlatironResponded on June 4, 2024

   Dear Julie This is great news! It appears that you experienced Mareluna’s authentic Italian cuisine and warm hospitality the way we intended, and we could not be happier. It was our pleasure to host you, and we hope to see you again the next time you are near either the SoHo or Flatiron neighborhoods. Thanks! The Mareluna Restaurant Team
   

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8. OT

   OpenTable Diner

   Richmond3 reviews

   3.0

   Dined on May 25, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Overall good. Service was great even though had multiple servers really and not one knew what was going on. So had to take time to explain each time that I already ordered appetizer….i ordered the meal…yes i ordered desert. “Manager” hit every table except for mine. Kinda weird. Ordered the calamari and I loved it. Could hardly tell the pepper flakes were in it ( but could taste and great) and the bread crumbs were great. Next ordered the carbonara and wow. What a waste. Under cooked I guess bucatini. Why not just do spaghetti.?? Or just cook the pasta. Mine was sticking to my teeth. Don’t even say Aldente to me. Desert was pistachio gelato. We both loved. Italian????? No I don’t think it’s Italian food. Move on
   

   Mareluna FlatironResponded on May 28, 2024

   Hi there, Thank you for being our guest and for sharing your experience. Our sincere wish was not only to meet but exceed all your expectations, and it appears we missed the mark. Please accept our most sincere apology and trust that we never meant to disappoint you. We are thankful you shared your honest feedback with us. Know that your review has been taken to heart and communicated with our team for essential improvements. Warmly, The Mareluna Team
   

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9. OT

   OpenTable Diner VIP

   New York City4 reviews

   2.0

   Dined on May 4, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Food was so mediocre this time. Very disappointed. Our first time was so good. Not sure why it declined.
   

   Mareluna FlatironResponded on May 9, 2024

   Hi There, Thank you for joining us again at Mareluna and for sharing your feedback. We did not provide the experience we set out to, and we sincerely apologize. Trust that we never intended to disappoint you; every visit to our restaurant should be nothing short of fantastic. When possible, we kindly ask that you reply to this private thread and let us know the name associated with your reservation and what specifically did not meet your expectations. We take guest feedback seriously; a few more details would be helpful. Warmly, The Mareluna Team
   

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10. CM

    CynMia VIP

    Miami8 reviews

    3.0

    Dined on March 3, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3

    We ate lunch on a Sunday. All three of us ordered a panini. The server told us they did not have them that day because they did not have any bread. When we saw an order of focaccia being served, I asked if they could make the paninis with that bread. They did, but we felt we should not have been told there was no bread when there was. Also. We asked for some pesto and the server brought out pistachios.
    

    Mareluna FlatironResponded on March 12, 2024

    Hi CynMia, Thank you for being our guest and sharing your feedback. Our paninis are made with a special bread, and due to unforeseen circumstances, we did not have any available. Focaccia bread is not recommended or ideal for making our paninis, so it was not offered. Our apologies for your disappointment. We are genuinely sorry that our server misunderstood your request for pesto and thought you asked for pistachios. We never intended to provide you with a less-than-flawless visit, and we hope to have you join us again so we can give you a more accurate experience. Warmly, The Mareluna Team
    

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