Jacky's Waterplace Restaurant
Jacky's Waterplace Restaurant

Jacky's Waterplace Restaurant

  • Dining Style: Casual Dining
  • Website: http://www.jackyswaterplace.com/
  • Phone: 4013835000x
  • Hours of Operation:
    Lunch:
    Monday - Friday: 11:30am - 3:00pm

    Dinner:
    Monday - Thursday: 3:00pm - 10:30pm
    Friday & Saturday: 3:00pm - 11:30pm
    Sunday: 1:00pm - 10:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Sushi, Contemporary Asian, Pan-Asian
  • Executive Chef: Lin, Ming Liang
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Delivery, Full Bar, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Catering: We cater all special events Eastern and Western style.
  • Entertainment: Every Thursday Night 3 piece Jazz band starting at 6:30pm to 10:30 pm

Getting there

  • Cross Street: Stillman Street
  • Public Transit: We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace condo spaces.
  • Parking: Valet
  • Parking Details: For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
A word from Jacky's Waterplace Restaurant
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
Continued
Foodspotting photos
See all photos
Jacky's Waterplace Restaurant reviews from OpenTable diners
106 reviews since May 25, 2014
Overall Rating4.3
  • Food4.4
    Service4.1
  • Ambiance4.4
    Noise LevelModerate
92% of reviewers would recommend this restaurant to a friend.
scenic view (77)special occasion (64)good for groups (49)fit for foodies (45)great for outdoor dining (41)romantic (37)hot spot (27)vibrant bar scene (22)neighborhood gem (17)great for lunch (14)late-night find (13)notable wine list (7)great for brunch (5)kid-friendly (4)Show More
  • Beyond Disappointing
    JadeVIP
    Dined on 5/25/2014
    Extremely disappointing. Kept a guest without a chair for 15 minutes. Food came to the table completely cold. Manager was relatively unresponsive. For the multiple restaurant errors in a party of 10 the manager took off two vegetables. Never again. No wonder it was the only restaurant which had availability on open table after most had been booked for months due to college graduations.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ratings-Only Reviews
    Based on 65 ratings-only reviews submitted since May 25, 2014
    • Overall Rating4.5
    • Food4.5
    • Ambiance4.4
    • Service4.3
    • Noise LevelModerate
  • The following 160 reviews are from the Jacky's Waterplace Restaurant reviews archive.
  • Second time is as good as the first
    vinnie
    Dined on 5/24/2014
    Again I took guests to dinner and I was very impressed as were they. It was a Waterfire Night. It was the perfect spot to watch Waterfires. The restaurant was very busy but it did not negatively effect the service. The wait staff was great and attentive. We received very good suggestions from our waitress and help to suggest wine and drinks to complement our meal. I would highly recommend checking this place out. Wonderful evening.
    Special Features:
    good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • I always feel richer
    jnog88
    Dined on 5/13/2014
    I love going to Jacky's Waterplace because I feel like a different person when I go there. The staff are friendly and helpful, the linens are fantastic and the ambiance is just so rich and distinct. It just feels like a different caliber of restaurant. The food is always fantastic, fresh and prepared the way you ask. There was a slip up this visit though, instead of just Shrimp I got a variety of seafood in my Singapore Noodle. (which I was VERY okay with!) The sushi was fresh and delicious as always. The prices are reasonable for what you receive. All in all I've always had a good experience at this location. The other Jacky's locations pale in comparison.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Enchanting Experience
    MomDayDelight
    Dined on 5/11/2014
    This is a beautiful setting for some spectacular food. You can enjoy a variety of appetizers, fun drinks, sushi and full meals while you're surrounded by gorgeous view and elegant decor. Albert, the Manager will make your experiwnce shine.... Love it!
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • always a great time and meal
    joanie827
    Dined on 5/9/2014
    Always love going to Jackie's for sushi with friends. We just order a bunch and share. No pressure to get up and leave. Drinks are great too.
    Special Features:
    good for groups, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good!
    GGM2
    Dined on 5/9/2014
    It was a really nice place to eat. Food was good and the staff was friendly
    Special Features:
    fit for foodies, good for groups, romantic, scenic view, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Always great!
    luveatingout1
    Dined on 5/3/2014
    We have been to Jacky's Waterplace many times now and we are "never" disappointed. Excellent food, drinks and service.
    Special Features:
    Fit For Foodies, Great for Outdoor Dining, Romantic, special occasion, Scenic View, Hot Spot, Vibrant Bar Scene, Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Just Okay/Nothing really stands out
    3gullsandabouyVIP
    Dined on 5/1/2014
    Just a plain ordinary meal. Nothing bad, really... Just nothing special either. Valet guys were very nice and friendly.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great place for friends and family
    RicT
    Dined on 4/30/2014
    Brought my business associates and had a great time. Food and service was great and the employees bent over backwards to serve.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Date night must do
    DateNight
    Dined on 4/26/2014
    We absolutely LOVE Jacky's Waterplace and make a point to go 1-2 (if not more) times a month, we love arriving early to have pre-dinner cocktails with our favorite bar staff so friendly and attentive then off to dinner with our favorite waiter Kenny, always smiling and always going above and beyond. Good company, great staff and awesome food and the best MAI TAI's in the state!!!
    Special Features:
    Great for Outdoor Dining, Romantic, Scenic View, Neighborhood Gem, Vibrant Bar Scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Worst service ever
    FridayVIP
    Dined on 4/26/2014
    Went with out of town guests, horror show. We were a party of 4 and my three out of town guests wanted to only go to this restaurant. We were early for our reservation and seated in a booth in front of the servers area. The waitress was prompt and we ordered three appetizers, All was fine until the waitress told us our main course was coming out and she promptly took my friends appetizer plate away while there was still appetizers unfinished on the table. The waitress spilt oil on the table and did not cover it up with a napkin and we sat and watched this oil stain turn into a BP oil slick! She never refreshed our water nor asked if we wanted anymore drinks, then she took my friends plate away while I was still eating. Worst service !!
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • First time
    Valter
    Dined on 4/25/2014
    This was my first time at Jacky's. I did not have any issues. The valet, host and waiter were all friendly. The sushi was a little pricey, but I found it to be very good. It appears that most of the seating is near a window, which allows for great views.
    Special Features:
    Romantic, special occasion, Scenic View
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Public rudeness
    OutNAboutVIP
    Dined on 4/23/2014
    WE were sat at a lovely table at the far end of the dining room with a beautiful view of the Providence skyline in a beautifully scenic dinning room and served equally beautifully prepared 3 course dinner which included soup, sushi. entree and dessert with a bottle of wine. It is a shame that we had not one but two tables next to us that needed to continually play videos on their phones loud enough for all of us to hear. Such thought and work have gone into the dining experience at Jackie's Waterplace Restaurant and it can be cancelled out by the public rudeness of who you might SIT next to. Come on management don't be afraid of saying something and DEMAND the respect that your restaurant deserves !
    Special Features:
    Great for Outdoor Dining, special occasion, Great for Lunch, Scenic View, Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Fantastic Find
    vinnie
    Dined on 4/23/2014
    I have lived in the Providence area for many years and enjoy the fabulous restaurants in the city. I have wanted to try Jacky's but never got around to going. I had some friends coming in from Massachusetts and thought we could meet there. I was concerned because I had not tried it first, but to my surprise it was perfect. We were there at lunch. The service and the ambience was great. The luncheon specials were varied and reasonably priced. We had drinks that were excellently made. We enjoyed our lunch so much we were the only ones there after the lunch crowd left. I have been recommending this restaurant to all my friends. My Massachusetts guests suggested we meet there again for our next meeting.
    Special Features:
    Good for Groups, Great for Outdoor Dining, special occasion, Great for Lunch, Scenic View
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • great ambiance
    jewell17
    Dined on 4/18/2014
    Good ambiance, didnt enjoy the food too much. The cocktail that I had gotten was way too strong and undrinkable, wouldn't reccommend the resyurant.
    Special Features:
    Scenic View, Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • B day celebration
    perfect
    Dined on 4/13/2014
    Took my dtr. for 42nd birthday. she thoroughly enjoyed it.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Love this place!! Always great
    Foodie27
    Dined on 3/30/2014
    Love this place!! Always great whenever I come!! Will be back soon!!
    Special Features:
    good for groups, vibrant bar scene, great for outdoor dining, notable wine list, romantic, scenic view, neighborhood gem, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • food
    JoyR
    Dined on 3/29/2014
    Hot appetizers are to be hot not cold. Hot duck app was cold sent it back,was still cold. Sent it back again, was taken off bill as it should. Ordered gen. tso's chicken, wanted it spicy, was not even a little spicy. Server was excellent, bad result for food was not his fault. It was my first experience there and I'm not sure i would go back because the kitchen could not follow a servers direction. People pass on their experience and my husband brags about how wonderful this place is. I on the other hand do not agree. Sorry
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Amazing night out
    Ackologic
    Dined on 3/29/2014
    If you like sushi & Asian cuisine then this place is a nice upscale place to consider. Valet parking starts the evening off to a good start. Intimate and fun environment good for romantic evenings and a night out with friends
    Special Features:
    Good for Groups, Romantic, Scenic View, Hot Spot, Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Really?
    Jjjj
    Dined on 3/28/2014
    Mine was a party of 2 and we were seated at a booth that seats 6. I might understand if we didn't walk by no less than six (6!!!!!) tables for 2 that were available. Also, the waiter was not very good - among the options for the pad thai were shrimp, beef, chix, seafood etc... I asked what the seafood consisted of and the answer I got was 'shrimp'. I explained that I saw shrimp was one of the choices, but another was seafood and inquired if it was a mix. Answer - no necks. WTF!!! He meant no little necks or any other clams. When I enunciated the word 'mix' again so we would be clear about what I was asking his answer was 'yes - it's all mixed together'. And no, there wasn't too much noise or any other reason to misunderstand me!!!!
    Special Features:
    romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Delicious & Fresh!
    Lovetodine
    Dined on 3/22/2014
    Have dined here many times. Never a disappointment. Service great, food is the best!
    Special Features:
    good for groups, scenic view, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Amazing
    nightowl
    Dined on 3/22/2014
    The portions were HUGE! The food was unbelievable! Definitely going back!
    Special Features:
    good for groups, romantic, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Asian Fusion - Yum!
    jb0362VIP
    Dined on 3/22/2014
    Dinner was great - we grabbed an early seating - 445 PM (w/2 kids) and requested to sit by a window - No problem! The sushi was great Lettuce wraps w/ Shrimp great Sticky wings - our 6 year old loved them. Great family dining -
    Special Features:
    good for groups, romantic, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great place!
    Kyle
    Dined on 3/20/2014
    Great sushi and great views! I had never even heard of this place, but it is pretty amazing. Awesome fish tank in the lobby and great panoramic views of the river area. Sushi was very good.. So was the crab rangoon. Very small beer list, but I guess I'm im the minority for ordering a beer at a sushi place.
    Special Features:
    fit for foodies, good for groups, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Excellent in nearly every respect
    modernyankee
    Dined on 3/19/2014
    The food is always yummy and beautifully presented. The duck, chicken, shrimp, lobster and sushi/sashimi are fabulous. Once, the valet's were not around for roughly 10 minutes. Only happened once.
    Special Features:
    fit for foodies, good for groups, romantic, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Lovely setting for celebration
    RInewby
    Dined on 3/15/2014
    Beautiful room overlooking the river. It must be spectacular during Waterfire nights. We chose our meal from the Chinese part of the menu. Everything was well prepared, with the exception of the Peking duck which was dried out, as if it had been prepared a few days before. The steak in black pepper sauce and the vegetables were tasty and cooked the way we asked. It was a lovely experience if you are looking for familiar flavors and well done, predictable food.
    Special Features:
    vibrant bar scene, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Special Celebration
    OpenTable Diner Since 2014
    Dined on 3/10/2014
    My son wanted Jacky's to celebrate his 18th birthday. We are all huge sushi lovers and feel Jacky's has the best in Providence. I had the spicy yellowtail and it was fabulous. Their presentation is like art. My husband's meal looked like it could have been a floral arrangement-just exquisite. When asked if we would like more at the end of the meal, we shared that we were on our way home to celebrate with desert. Five minutes later, my son is surrounded with the serenading wait staff and a beautiful plate of gelato. What a nice surprise for all of us. We dine at Jacky's 5-6 times a year and it is always a great experience.
    Special Features:
    fit for foodies, good for groups, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A dining favorite
    FoodisFun
    Dined on 3/8/2014
    I have been to Jacky's Waterplace several times and it has been a great experience on each occasion. They offer many selections; the quality is excellent and I always leave feeling satisfied. I definitely recommend it! I
    Special Features:
    good for groups, vibrant bar scene, romantic, scenic view, neighborhood gem, hot spot, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • One of the best, if not the
    OpenTable Diner Since 2012VIP
    Dined on 3/8/2014
    One of the best, if not the best oriental restaurants in Providence. The food and the service is outstanding
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Had a great birthday dinner
    PVDeater
    Dined on 3/7/2014
    My husband always wants sushi for his birthday dinner. After moving from Brooklyn to Providence 2 years ago, we hadn't found that special birthday sushi restaurant. This year we went to Jacky's and it as perfect! Great ambiance, great food, great service. We'll be back. Oh yes. We will be back.
    Special Features:
    fit for foodies, good for groups, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • My first time at Jacky's
    Chris
    Dined on 3/6/2014
    This my first visit to your restaurant. We were a group I five celebrating a friends birthday. The food was fabulous and our waitress couldn't have been nicer. We will definitely be back!
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Service
    Payden
    Dined on 3/5/2014
    Took 15 minutes after being seated for a waiter to arrive at our table. The restaurant was only 40% full. Understaffed. One bartender for the entire place.
    Special Features:
    romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Amazing food and tremendous service
    mswool
    Dined on 2/27/2014
    The sushi/sashimi were outstanding, presentation was artful, and the service was friendly and very attentive. We're definitely going back. Also saw a gorgeous private dining room. The quality of the fish was second to none, and the serving sizes were extremely generous. Neither my husband nor I could finish.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Enjoyed appetizers and drinks
    Bruce
    Dined on 2/22/2014
    Enjoyed appetizers and drinks before the theater. Service was excellent and out waiter Justin made sure we were in and out in time for the show.
    Special Features:
    fit for foodies, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Dissapointing management
    Fred
    Dined on 2/14/2014
    It;s a beautiful spot and has great food, but unfortunately management kicked us out of our table after 1.5 hours, even though we had a reservation. Also, had to wait 30 minutes to get car from valet. I will never go back.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Awesome Birthday
    leeaanna
    Dined on 2/8/2014
    I celebrated my 3 kids birthdays here...food as always was great and well paced...our server was exceptional and very friendly we will keep coming back
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, scenic view, neighborhood gem, hot spot, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Nice Night Out
    JS10
    Dined on 2/1/2014
    This is a great place for a night out with friends or a romantic evening. Great food and ambiance. we did not get to go outside because of the time of year but we will certainly be going back.
    Special Features:
    fit for foodies, good for groups, vibrant bar scene, romantic, scenic view, notable wine list, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Date Nigth spot
    OpenTable Diner Since 2014
    Dined on 1/27/2014
    Good 1st date spot as it is quiet and nicely appointed, you can talk . Next to the river/waterway make it "romantic"
    Special Features:
    romantic, scenic view, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A great find - but beware of GPS
    Metrowest
    Dined on 1/25/2014
    We had a rgeat experience at Jacky's and we'll definitely go back. It was a bit difficult to find and our GPS had us circling downtown Providence but once we arrive we had agreat time. The service was great, food was very good and the atmosphere very energetic. We had sushi, specialty rolls, noodles, pad thai and a few drinks. Only the mai tai failed to impress. We will certainly be back.
    Special Features:
    fit for foodies, good for groups, kid-friendly, neighborhood gem, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • exciting asain cuisine
    FaronVIP
    Dined on 1/20/2014
    It was a delightful urbane and most graciously set sushi meal, and the freshness or each course was apparent and lovingly presented. The service was super and the setting on the banks of the Providence river special. great decor to the restaurant.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.