A great place to take a good
A great place to take a good friend or significant other to sit down and enjoy the elegance of high tea for brunch/lunch. Service is really helpful, so don't be afraid to ask for assistance in choosing your tea. It's a bit pricey but well worth the experience :)
3/14/2013 5:00:00 PM
We had the westcoast high
We had the westcoast high tea and it was delicious. My favorite was the sablefish and the macaroons. They are very knowledgeable with their teas.
3/16/2013 5:00:00 PM
Had the Sakura set and the large 3 tier set which was both very delicious. If it was worth the $200 price tag with 3 teas...thats a different story. The service was okay, one lady kept forgetting our milk and we had to ask at least 3-4 times for it because she "kept forgetting."
3/21/2013 5:00:00 PM
Great food, service, and atmosphere. Enjoyed the Tea and goodies.
3/27/2013 5:00:00 PM
We had an Easter tea fit for
We had an Easter tea fit for a Queen. Although the decor is not like a palace the top notch service really makes the experience. A great place to come with the girls!
3/29/2013 5:00:00 PM
Lovely for Ladies
We had a lovely table that was away from the other tables so it was very good conversation as we are soft spoken women. No children were present either so it made for a pleasant leisurely afternoon . Our server was very knowledgeable and helped us make our decisions. Two of us ordered the petite tea service and we had enough. Our other friends ordered the pear and Brie salad and prosciutto salad. The salads looked delicious and it was also plentiful. One of the staff recognized me even though my one other visit was in mid January - very impressive !
4/6/2013 4:00:00 PM
Perfect spot to linger over tea
I think men or women can enjoy a great of tea and you can also sell the fact there is great food here savory or sweet. The selection is good although the brands have changed a few times over the years. Some may find it a bit pricey but it's a nice experience. It's also nice that you don't have to go through traffic into west Vancouver to be a patron.
4/12/2013 12:00:00 AM
Afternoon tea for a birthday.
THe service was excellent. We had a server that normally covers the retail area. He was fantastic and super friendly. They even gave me some tea to take home since it was my birthday. They charge $15 for sharing the Signature afternoon tea series though which I was willing to pay but next time I might order an a la carte item or something. You get another pot of tea but why not offer the choice of tea or decrease he price. Overall it was a good birthday experience.
4/13/2013 4:00:00 PM
Cute and ritzy... Definitely
Cute and ritzy... Definitely treated like royalty here. Would recommend this to anyone who is looking for a relaxing afternoon tea experience. The West Coast platter is well worth the trip itself! This is my favourite place for tea in the Metro Vancouver Area.
4/20/2013 4:00:00 PM
It was good! The waitress
It was good! The waitress came and introduced a whole bunch of drinks for us, and when we find know what to decide to eat, she went to get us another menu that was specifically for ONE dessert which was much cheaper than anything on the first menu :)
4/25/2013 4:00:00 PM
An oasis in the midst of downtown
Afternoon Tea at the Tea Merchant is a lovely break from the hustle and bustle of downtown Vancouver. I have visited twice for the afternoon Tea Service, which includes a pot of tea and three tiers of tea-infused nibbles: finger sandwiches, scone with clotted cream and jam, and fruit with a sweet treat. The tea selection is seemingly endless. If you are looking for a quiet place for lunch, give the Urban Tea Merchant a try.
4/30/2013 12:00:00 AM
Good service, outstanding food!
The afternoon tea was great, food was exceptionally prepared. We arrived late to our reservation and we still ended up waiting for 10 mins before being seated. Otherwise, tea service was great. Our server, Alexia, was very patient with our tea selection!
5/4/2013 4:00:00 PM
Now for a little bit of relaxation:
Yes, it can be $$$. But it is an opportunity to experience a calm, unhurried, very tasty afternoon. For that "special" meeting it IS the place to be.
5/6/2013 4:00:00 PM
This tea salon never disappoints
We always enjoy our experience at the Urban Tea Merchant. The quality, service and atmosphere are consistently lovely.
5/7/2013 4:00:00 PM
Good Mother's Day
The food was pretty good for the Mother's Day Tea Service. They recommended teas for our table of three and everyone really liked theirs.
5/10/2013 4:00:00 PM
PERFECT Mother's Day Celebration
We have been taking our mom for Mother's Day high tea for the past four years. The urban tea merchant is the very first one which receives a thumb-up from mom. Her exact word was "let's come back next year!" We were so happy to hear that, and we recommend it to everyone who appreciate sips of tea and good food.
5/10/2013 4:00:00 PM
Exceptional Tea experience for 4
We chose the Urban Tea Merchant for Mother's Day because of all of the great things we heard and read about it. We were certainly not disappointed. The Ambiance was lovely and the staff greeted us with enthusiasm and seemd excited for our experience.
We enjoyed selecting the teas and the food selection was delicious. The sandwhiches were very tasty, the scones were delicious and just when you thought you couldn't eat more? the miniature desserts were too tempting to pass on. This is a great spot to go with a girlfriend to simply indulge and catch up, a wedding shower, baby shower or a couple out on a special occassion. We loved it! and our parents were thrilled.
5/10/2013 4:00:00 PM
Quality food, Awkward service...
I am not one of those ppl that go to out to eat and cares about the server babysitting me throughout the whole service... but I do believe in coming around every once in awhile to fill up empty glasses or ask if everything is ok.... this didn't happen here at all. Our server left us alone and we ended up serving ourselves and calling other servers that would pass us for help. Needless to say, although I highly recommend more friendly and approachable service, the tea was fabulous and the food was worth the wait!!
5/11/2013 4:00:00 PM
Great for Mother's Day!
After this great introduction, we're going to make high tea an annual occasion. Urban Tea Merchant has an incredible tea selection, cute little teapot suits of armor, and lots of tasty options on the trays. I work in the neighbourhood and will probably go back for lunch soon.
5/18/2013 4:00:00 PM
I order the Signature Tea Service absolutely love the sandwiches, savouries. However, I wasn't impressed by theirs sweets. Their desserts was way too sweet, especially the macaroon. I would recommend trying more of the savouries.
5/31/2013 4:00:00 PM
overall good but not for babies
I took my friend for high tea for her bday. The food and tea selection was amazing! Service was great! My only surprise and disappointment was that they do not have any high chairs as I had brought my 16 month old along. I had to feed her in her stroller :(
6/7/2013 4:00:00 PM
Peaceful place for a s get together
I loved the peaceful feel of this place. I was able to enjoy the food while also being able to carry on a full conversation with my friend. Service was very attentive and polite and I felt we were taken good care of. The only downfall was probably the food. We paid a hefty amount (48 per person) for the signature tea that we felt wasn't really worth it. My favourites were the fresh chocolate scones and the flavourful chicken salad cone. The desserts were such a disappointment as nothing stood out. The madeline was dry and the tapioca pudding was bland. However, I do recommend this place for a small bridal or baby shower as the place was very simple and elegant.
6/8/2013 12:00:00 AM
was going to take my husband for a business lunch here but the service would be too slow for a busy business person....:(
6/21/2013 12:00:00 AM
Wonderful Afternoon Tea
The food was amazing, and the tea was very lovely. Cannot wait to go back again, what a great way to spend an afternoon with a friend. I have tried a few other places for afternoon tea, and so far the Urban Tea Merchant is by far the best!
6/22/2013 4:00:00 PM
I came here for high tea with my two girlfriends. They have a really long list of teas ranging from $8-21 per pot. We were thinking of getting two of the more expensive services to get to share among the three of us, but the waitress informed us that there is a $15 sharing fee. The waitress was very polite and kept coming back with teas for us to smell. After coming to our table a few times, she told us the Petite Afternoon Tea Service is only $20 right now ($8 tea credit included), as opposed to the listed price of $28. We ended up going for the Petite Tea, but found it a little odd that no one mentioned the promotion to us when we sat down. Nonetheless, it was a good deal and we got to try some savouries and some sweets.
6/25/2013 12:00:00 AM
Great Afternoon Tea Treat
This is the second time I come to Urban Tea Merchant for high tea. The food and setting is outstanding. I highly recommend this place for a special treat. My friend and I went all out and got the champagne afternoon tea. The only downfall was that tea choices were not explained properly: any tea above the price of $8 you cover the rest. This would have probably changed our minds on the tea we would have. Other than that- excellent. The sandwiches in particular are amazing.
7/14/2013 12:00:00 AM
like this place,every time is a different experience.love to share this place with my girls
7/26/2013 12:00:00 AM
This was an outstanding find amid all the so called "afternoon tea" houses.
Service was just right and explained the teas and food. Very attentive!
Menu was also diverse for a tea house.
To top it all the price was modest in comparison with others, especially the large hotels.
Would definitely recommend it and definitely go again.
7/28/2013 12:00:00 AM
Nice place to hang out with friends
Some teas were a bit pricey, but otherwise the high tea snacks were great.
8/8/2013 12:00:00 AM
Lovely and relaxing
I always take my family and friends to Urban Tea Merchant. It's a luxurious dining experience. All the food and teas are delicious and the customer service is excellent. They really know the teas.
8/10/2013 12:00:00 AM
The High Tea Experience
I've been to the Urban Tea Merchant before for a friends baby shower and loved it. This time I took my mom for her birthday. We had tea and a variety of sandwiches and treats. It was delicious and the experience was delightful. Most importantly, my mom loved it. I highly recommend the Urban Tea Merchant for a wonderful high tea experience.
8/14/2013 12:00:00 AM
A must-go for high tea fans!
Great experience for high tea! The tea sandwichs were sooo good! The best ones I ever tasted! And great tea selection is a plus !
8/18/2013 12:00:00 AM
Great Food and Tea
My Mom was In from out of town and prides herself as a tea connoisseur. Honestly she loved it, great service and amazing tea. She couldn't stop talking about it. I would definitely come back in the near future.
8/30/2013 12:00:00 AM
A great gift
I was given Urban Tea Merchant's classic tea service for two from a family friend. What an excellent treat! The staff were friendly, knowledgeable, helpful and genuine. The tea itself was perfect, but the presentation and details of the food items were very impressive. Me and my guest left the place full and in a sunny disposition. I've had high tea services a couple times before, but this one has set the bar!
9/2/2013 12:00:00 AM
4 women dining as part 1 of
4 women dining as part 1 of a 50th birthday adventure day. It was elegant, excellent knowledgable service in a lovely room. Expensive although we had Le Petit Service for each of us and we were full.
9/7/2013 12:00:00 AM
Good but Toooo Expensive
The setting is very good. The services is excellence. The food are surprisingly delicious especeially the choclate scone & curry egg pin wheeled sandwich. However, I have to say it's a little pricy. It costs $28 not including the tea & with such samll amount of food (only serves very little amount of fruit to replace sweet pastries for health reason)
9/11/2013 12:00:00 AM
This tea house has a uniquely Asian flair and we enjoyed our meal here. We especially liked the moon cakes and the help from our server with the vast selection of teas to pick from!
9/21/2013 12:00:00 AM
I tried shangri la, fairmont vancouver&victoria, white heather tea room in victoria, adonia in kerrisdale before.
*savouries - so far urban tea merchant(downtown) offers the best afternoon tea savouries, if you do not consider the price differences.
*sweets - green tea madeleine and macarons were dry and fruit quality was lacking and tasted bland. Chocolate bonbons and chai tea pudding were ok
*scones - it was served warm, has biscuit-like texture. Very sweet on its own, not what i expected but I still liked it. The cream was mediocre.
*variety - fairmont victoria definitely offers more variety at the same price
*tea - tried earl grey buddha(tates like iron buddha, smells like earl grey) and bain de rose(wonderful smell)
9/21/2013 12:00:00 AM
Great Tea, Food, and Service!
This was our first time to Vancouver and we really wanted High Tea at the Fairmont in Victoria, but we couldn't make it so we checked the web and found this gem. I read all of the reviews and was prepared for some decent savories and mediocre sweets with great tea in a downtown store/tea shop. Maybe I'm not picky enough, but we had their Haute Couture service and loved every bite...that we could eat. We could not finish it all. The menu was well thought out by a great chef with an obvious knowledge of tea. Not one bite was out of place and we had 3 different kinds of tea. They also have a la carte, which I will do next time because I know what I like now. The service was great too! I need more room, but this is the place to go in V!
10/2/2013 12:00:00 AM
professional tea place
It's the most professional afternoon tea place u have ever been. The variety us great, and the staff really know about the tea, which is a major part of our great experience.
For the food, everything is great except the sweets, if they can be less sweet, it would be perfect.
10/3/2013 12:00:00 AM
We had a group of 7 people
We had a group of 7 people to have high tea. Food are delicious than other high tea I had. Tea is just okay. Overall, I will still recommend this place.
10/5/2013 12:00:00 AM
Westcoast afternoon tea!!
I went for lunch.Perfect experience,but expensive.
10/17/2013 12:00:00 AM
The Salmon A Little Bit Salty
The smoke salmon is a little bit salty. But service is very good. The tea set could be more elegant. I choose the White House tea and I like it. I Saw a spider in the lady washroom.
10/25/2013 12:00:00 AM
Good but confusing
This place is great, exceeded my expectations. The only thing is that we came for high tea and the price does not include tea, there is a discount but my friends and I thought it was applicable if you wanted to buy something at their store. The tea pricing varies very much so in some cases that discount covers the cost but in others it doesn't and they can be very pricy. It was just a bit if a surprise at the end when we got the bill. Wish it was explained a bit more clearly on the menu since all four if us had got the wrong impression, other than that confusion it was really nice and definitely will come back with friends and provide the due warning when choosing which tea from their very wide variety of options.
10/26/2013 12:00:00 AM
Gem in the middle of downtown
Had a wonderful brunch at The Urban Tea Merchant, as always. TUTM is a gem in the middle of the busy Vancouver downtown area. Whether you stop in for a brief bite and tea, or linger a bit longer over something more substantial, or an afternoon tea, it is a delight. Calming, relaxing and always enjoyable. I especially like the linen service no matter what time of day, and that they do not cram too many tables in either the salon or the bistro area. There's nothing I dislike more than visiting with my friends and having another party at a table a foot away.
11/8/2013 4:00:00 PM
Great atmosphere and service, the West Coast Tea is great. The TWG tea tastes good with maccron and desserts.
11/10/2013 4:00:00 PM
afternoon tea service
service was slow considering that it wasn't really busy at the time of our visit. the server apologized for this and was very accommodating and helpful. we really love their teas and tried a cocktail infused with tea. it was awesome. we also had a sweet share platter. the server advised that it was a small plate. it had about 6 types of desserts. this was fine with us since we just wanted to sample them. would come back to try other macaron flavours and tea-infused cocktails. and of course, the various TWG teas you can buy which was beautifully displayed at the entrance.
11/15/2013 4:00:00 PM
Tea for one
I have been looking forward to visiting the Urban Tea Merchant for over a year, and it did not disappoint. The petite tea portions were satisfying and flavorful, the Lapsang Souchong chicken cone was my favourite, followed by the warm buttery scone with Red Jelly. Staff were attentive and knowledgeable of the TWG brand.
It would be nice if the shop offered recipe cards or booklets with purchase to inspire patrons to recreate their experience at home, I am glad that the Urban Tea Merchant has an online presence to tide me over until I can visit again.
11/26/2013 4:00:00 PM
Refreshing hightea experience!
Brought my hubby to have his first ever "hightea" experience! He was impressed by how delicious and fresh the food were! Service was great except one little downside that we had about 4 different people coming over to check on us in the span of 10 minutes. We felt that was a bit too much. Either way, we had a great time and we will come back!
11/29/2013 4:00:00 PM
will go again
This is my second time in here, good service and good food! I will go again next time
11/30/2013 4:00:00 PM