Decadent, and perfect!
We enjoyed a voucher for oysters with bubbly and we chose to sit on the patio fireside just before sunset. Totally this was a decadent, terrific experience. From our entrance to exit, the servers did everything possible to be sure we were happy. The oysters and bubbly were decadent and delicious and the patio lovely. We added a delicious spring roll too. A great experience we'd definitely do again.
3/9/2013 4:00:00 PM
Our server, Haley, is very
Our server, Haley, is very personable, knowledgeable and attentive. As much a pleasure as the food. We have enjoyed her three times now, and have requested her for our noext three visits. She is our reason for staying at the hotel as well as dining there so frequently.
3/18/2013 5:00:00 PM
Satisfyingly tasty food but
Satisfyingly tasty food but our server, Steve, made our dinner truly amazing. He gave great recommendations and made sure we were all taken care of, and he was just very pleasant overall. Definitely try the crab cakes and calamari appetizers, the scallop and rib eye steak entrees, and the chocolate bomb and creme brulee desserts; you will not regret it! It was a great experience - I can't wait to come back to California (from Maryland) and eat at Jack's again. Thank you!
3/21/2013 5:00:00 PM
Great evening,as always.
Great evening,as always. Our last four visits... in the last four months... were always outstanding.... largely because of Haley's compitance and personality.
3/28/2013 5:00:00 PM
A real gem for lunch or dinner!
Quality of food, selection, service and ambience outstanding. Absolutely one of the best choices in Monterey!
4/2/2013 4:00:00 PM
Hotel restaurants are often
Hotel restaurants are often adequate but rarely excellent. Jack's is one of the exceptions. Wonderful seafood and beef.
4/16/2013 4:00:00 PM
The salad bar ought to include
The salad bar ought to include a non/low fat dressing
5/7/2013 4:00:00 PM
A little hard to find because
A little hard to find because we weren't familiar with the area. But once we got settled in we enjoyed the evening very much.
5/9/2013 4:00:00 PM
Good for Special occasions
We enjoyed our anniversary dinner at Jacks. The service was really good, specially the customized menu's. The food was good, but the quantity was ok.
5/10/2013 4:00:00 PM
couldn't be better!
Kudos for Colleen, Abel and Juan
5/17/2013 4:00:00 PM
Who knew the Portola Hotel near the Monterey Conference Center would feature a gourmet restaurant? Great oysters and speciality dishes. Excellent service. And free parking in the hotel garage. What's not to like? Did I mention reasonable prices?
5/27/2013 12:00:00 AM
Too big, but too empty, atmoshere,
Too big, but too empty, atmoshere, quite, but desolate. Filet and Ribeye were awesome.
6/12/2013 4:00:00 PM
A special place for dinner
When I walked into Jack's Restuarant, I was struck by the quiet ambience and the professionalism of the staff. They were friendly and made my wife and I welcomed. We had the crabcakes and the tenderloin for our appetizers. The crabcakes were seasoned well tasted like dungress cake. The tenderloin was prepared and seasoned to perfection. For our entrees, we had the Ribeye steak and the Sole which were prepared perfectly. We ordered to deserts, however we ended up taking one home as a takeout because the apple tart was enough to finish off a wonderful evening. It was as if the wait staff knew that this was our 38th wedding anniversary and a special dinner.
6/24/2013 12:00:00 AM
AS USUAL, EXCELLENT
I have dined at Jack's every time I visit Montery, and have always been completely satisfied with every aspect of the experience. Excellent, inventive menu, top-quality food preparation, blissfully quiet and elegant ambience - all accompanied by discreet, professional service. Bravo!!
6/26/2013 12:00:00 AM
As we were staying at the Portola Hotel, we thought we would stay close and eat at Jacks. It was a great choice for many reasons beyond convenience. The room had a very comfortable, clubby, classy feel with really large booths. The server was very attentive and went above and beyond in fulfilling our request to decant the wine we brought (and she had never decanted wine before!) One of the real draws for us was the fact that they served Harris Ranch beef, which is not always readily available to us in San Jose. We all chose beef...filet, prime rib, and rib eye. All were seasoned and prepared perfectly with lovely sauces to accompany. They were very accommodating when substitutions were requested. Definitely a do-again!
6/28/2013 12:00:00 AM
Undiscovered spot for excellent service and food. Don't wait in line somewhere else when you can easily get a reservation here even on a Saturday night. Steak, salad, prime rib were all delicious.
6/28/2013 4:00:00 PM
The food and service is exceptional
The food and service is exceptional and the prices are reasonable given the quality of the ambience.
8/4/2013 12:00:00 AM
Once again great food and sservice
Loved it! The night of the RM Auction is crazy and a few minutes of good food and friends with exactly what we got.
8/16/2013 12:00:00 AM
Hotel Restaurant Shines
It was a weeknight so the dining room was 75% empty, hence the quiet rating. Our server was very professional and the menu was a surprise. Corn Panna Cotta with fresh corn relish????? Awesome, panna cotta was silky, relish was crunchy, it was a taste treat. The clam/crab/bacon chowder was a hearty bowl with more then enough to share. Slow cooked pork shank with grilled peaches was fall-off-the bone tender and the peaches were a pleasant sweet, smoky addition. The special Monterey Bay Salmon, perfectly cooked, slightly pink in the center with basil/sun-dried tomato "pesto" and grilled artichoke hearts was great. Wines by the glass were a generous serving. As locals, we'll most certainly return to try out more of this innovative menu.
8/22/2013 12:00:00 AM
Cozy and Delicious
This is the third time we have celebrated a special occasion at Jack's and each time is perfect. From the greeting to the special menu, wonderful food (the steaks are phenomenal), atmosphere and service, Jack's is a gem. After dinner drinks outside at the fire pit brings the evening to a magical end.
9/24/2013 12:00:00 AM
Ate here with my mom and grandma and we had a great time. I ordered the rib eye and it was perfect. They ordered the sea bass and they also said it was delicious. The service was also great. I would definitely come back.
10/2/2013 12:00:00 AM
As a frequent visitor to Monterey, I have dined many times at Jack's, in the Hotel Portola, and each time I have been highly impressed with the consistent quality of their operations. The dining room, though quite large, is so tastefully furnished with wood panelling, attractive art, and well-placed booths and tables that it gives the impression of a fine private club; immediately upon entering, the diner is greeted warmly and made to feel at home; and the menu is comprehensive yet not so overly complex as to be confusing. Needless to say, given all this professional forethought, the food itself is absolutely first-rate: market fresh, and creatively prepared.
Indeed, I cannot give a higher recommendation!
10/20/2013 12:00:00 AM
WENT TO JACK'S AS A BIRTHDAY DINNER FOR MY WIFE ALONG WITH A FEW FRIENDS. THE STAFF WAS ESPECIALLY ACCOMMODATING OUR REQUESTS TO MAKE IT *SPECIAL" FOR HER. WE WERE NEVER RUSHED. THE MENU CAME WITH HER NAME PRINTED ACROSS THE TOP WHICH SIMPLY STATED HAPPY BIRTHDAY. THE FOOD WAS EXCELLENT. THE ROOMS AND OTHER AREAS WE VISITED WERE SPOTLESS - A VERY CLASSY PLACE, IN MY ESTIMATION.
I WOULD RECOMMEND JACK'S FOR ANY ADULT OCCASION BUT I WOULD NOT SUGGEST THAT DINERS BRING CHILDREN TO THE DINNER - IT WOULD TAKE AWAY FROM THE ENJOYMENT OF ADULT DINERS AND IS NOT A PLACE THAT IS WARM TO CHILDREN'S NEEDS.
I WILL RECOMMEND JACK'S AND PORTOLA HOTEL TO MY FRIENDS WITHOUT RESERVATION.
10/31/2013 5:00:00 PM
Jacks is one of our favorite
Jacks is one of our favorite spots. Food is always fantastic, service is exceptional. Perfect for those special occasions.
11/12/2013 4:00:00 PM
Great hotel restaurant
My husband and I went there for the Big Sur Half Marathon pasta dinner special, so we did not eat off the normal menu. We received salad and unlimited pasta, and found both to be very good for the price point. The service was outstanding, and the atmosphere was quiet but not dead (it was almost 9 p.m. so most of the runners had already come and gone). First check-in on Foursquare to the hotel also gets you a free appetizer. The regular menu looked good--a mix of steak and seafood options--but we did not get a chance to go back and try the regular menu.
11/15/2013 4:00:00 PM
I wish they had a locals special. We probably won't be going back again.
The crabcakes weren't very good. But I enjoyed the risotto fritters.
11/22/2013 4:00:00 PM
We had the crab cakes, spring rolls, lamb porterhouse and crime brûlée and all were excellent. I would recommend skipping the espresso, though. It seemed like it was broken when we went. Overall excellent, and a very nice ship-themed ambiance.
11/23/2013 4:00:00 PM
Great Thanksgiving Dinner
Had Thanksgiving at Jacks this year. Tables were simply and beautifully decorated. Food was delicious. The turkey carving at the table added a very homey touch. We loved the left overs we were sent home with as they weren't really "left over", but actually fresh sides to take home with our uneaten turkey. Very nice experience. Would definitely do this again!
11/27/2013 4:00:00 PM
Thanksgiving dinner for 12
Thanksgiving dinner for 12 was great. Food was delicious but the service could have been better. Had a banquet room all to ourselves. We look forward to next year.
11/27/2013 4:00:00 PM
My husband and I had a lovely turkey dinner carved table side. Potatoes stuffing and a wonderful cranberry sauce. Everything was delicious and they sent us home with leftovers. We will do it again.
11/27/2013 4:00:00 PM
Had a birthday party for a friend. Good selection on menu plus soup & salad bar so everyone is happy.
12/5/2013 4:00:00 PM