First-time Richmond Visitor
Having loved the food and service at the Seattle Morton's, we visited the Richmond site with high expectations. We left satisfied, but a tad bit let down. Admittedly, it was packed because it was the night before a major holiday so I suspect it was noisier than it usually--totally understandable. The waiter was pleasant but it took longer than I thought it should have for initial contact. The food was great; everything cooked to perfection. I wasn't as pleased with the cocktails. The martinis just ok; but we were expecting the same level of presentation and taste that we had in Seattle. We like Morton's; it's a great special occasion spot and will return. Having recently dined at another highly-rated steakhouse, we prefer Morton's.
12/23/2012 4:00:00 PM
We took our grandson Jacob
We took our grandson Jacob to Morton's for his 15th birthday. When we were taken to the table, there were personalized menus with "Happy Birthday, Jacob" on the table as well as decorations. Also, we were treated to a complimentary picture. Fantastic memories for our special evening - thank you very much.
3/20/2013 5:00:00 PM
The experience was excellent,
The experience was excellent, as usual. We've made Morton's an anniversary tradition for the past few years. The food was once again top notch. The service, this time, was not as interactive as we've had in the past, but she was quite lovely and I appreciate that she made our daughter feel welcome on our anniversary night. We got the picture and the personalized menu, which are always nice touches. My husband sent his steak back, since it was just a tad overcooked, but the staff took it in stride and made the experience quite pleasant and super quick. Overall, we enjoyed another special occasion at Morton's!!!
3/26/2013 5:00:00 PM
Simply Amazing!! The entire night from entering the restaurant to leaving the restaurant was perfect. I went there for an anniversary and the table was covered with sprinkles of hearts. The menu was personalized with our names on it. Received a complimentary photo and dessert. Truly felt like a VIP throughout the entire night! Oh ya, and the food was amazing. I had the Chicago Cut Bone-in Ribeye, while the lady had the filet mignon. For sides we split a baked potato and broccoli. Overall, great food, great wine, great atmosphere, and above all else, great service! I recommend!!
3/28/2013 5:00:00 PM
I took my girlfriend for her birthday and let them know that it was her birthday as well. Without asking, they put confetti on the table, made personalized menus saying happy birthday and her name, and the manager came over and took a picture of us which they put in a cute little frame. On top of that there was a candle in her complementary dessert. Obviously, they did an incredible job making her feel special on her special night. Other than that, the place looks great, has good service, and great food! I highly recommend it.
4/8/2013 4:00:00 PM
This was a great place made you feel special and the food was very good, staff is very professional and friendly.
4/11/2013 4:00:00 PM
Administrative Professional's Day
We sent our administrative support staff (party of eight) for lunch for Administrative Proffesional's Day and overall they had a great time. The pre fixe pricing was a gppd offering and we will do this again onather year.
4/23/2013 4:00:00 PM
What a fabulous experience!
What a fabulous experience! The food was excellent and our waitress (Melanie or Melody, I can't remember which) was excellent! It was our 31st anniversary and we were treated so special-from the picture to the desserts!! I believe all of the staff made it a point to stop by our table and speak! We enjoyed our visit and will definitely go back! A great big THANK YOU to everyone at Morton's!!!!!!
4/23/2013 4:00:00 PM
Melanie was Superb! she kept
Melanie was Superb! she kept tabs on our table all the time and took care of us as we needed it. those were the best crabcakes and lamb that we have ever had! we live in Raleigh we will be coming again.
4/25/2013 4:00:00 PM
One of the best experience's I've had. Celebrated my anniversary and loved every moment from the valet parking to the waitstaff. All around great experience.
4/28/2013 4:00:00 PM
Wonderful Evening with Husband
My husband and I made reservations at Morton's for our anniversary. We were greeted right away, given a "Happy Anniversary" greeting prior to us being seated. We were lead to our table, the best table in the restaurant. It was decorated with heart confetti and the paper menu we were given had "Happy Anniversary Mr. & Mrs. ---" on the top!! A specialized menu just for us!!!! They even took a picture of us at the table and gave it to us in a little paper frame. All of this was followed by an extraordinary evening at Morton's. If you have never been please save your pennies to go! It's expensive but you get every pennies worth. The food is always prepared to perfection, we are never disappointed!
5/9/2013 4:00:00 PM
Busy BUSY night-service top notch
Unbeknownst to us it was university graduation night and high school prom night. Every table was filled, many young people, noise level above normal, but service did not suffer. Wait staff were efficient, upbeat and enthusiastic. The food, as always at Morton's, was perfect. Steaks done to exact order, portions are definitely for sharing.
5/10/2013 4:00:00 PM
Great Experience for Special Day
Went to celebrate my graduation. They made specific menus for me that said 'congratulations graduate' on the menu. The food was amazing and the desert even better. We went in for an early dinner at 4 and it was extremely quiet, and when the dinner crowd came in, it got quite busy. All around great experience and the next time that I can afford it (which might be a while), I'll be back!
5/10/2013 4:00:00 PM
great for occasions
This type of restaurant is great for occasions like your anniversary,dates, graduation,etc. I just wish the fine dining experience was not just limited to the food and decorum. The individuals patronising this establishment should have on the attire to to match the fine dining atmosphere. Some people were in t-shirts, flip flops, and jeans and this does not speak to the caliber of restaurant.
5/17/2013 4:00:00 PM
Great Father's Day!
I took my father to Morton's and was immediately impressed with the punctual, friendly service. We asked to sit at a table in the bar, which I recommend, and had a delectable dining experience! The fresh bread is a must, and the oysters were some of the best I have ever had (as a sea-foodie that counts for a lot!) The steaks were mouth-watering, and the wine list is extensive enough to please anyone, with lots of by the glass options for those who like to try new ones. Overall, a great experience!
6/14/2013 12:00:00 AM
Well Done However
The atmosphere was excellent and the service was really great, however whe the waitress gave the introduction of the menu, she didn't provide the information for the 4 course meal special.
6/14/2013 4:00:00 PM
The whole experience was what we had heard it would be. Excellent.
6/15/2013 4:00:00 PM
Was a great location in the heart of Shockoe Slip in Richmond. Very romantic setting and the wait staff was extremely friendly and attentive. So was the bartender. The romantic booths made for a very nice evening for us.
6/19/2013 4:00:00 PM
With each visit our experience keeps getting better and better! Would highly recommend the Chicago style bone in ribeye and the Mac and cheese. The service was also great.
6/23/2013 12:00:00 AM
The meal at Morton's was exceptional. The scallop in bacon appetizer was delectable, and the escargot in puffed pastry was a fine blend of succulent seafood in an airy embrace. The lamb chops portion was generous, and it was cooked to the doneness anticipated. The seasonings complemented the chops, without overwhelming the lamb taste, and the meat was moist on the inside and crunchy on the outside ... yum! The bone in rib eye was perfect. Cooked as expected and very tasty. I had asked for the black truffle butter to be on top of the steak however and it came melted in a dish on the side. This didn’t affect my meal, however. For dessert, the Crème Brûlée was prepared to perfection, and the made-to-order apple pie was quite the treat.
6/26/2013 4:00:00 PM
Our night at Morton's
My wife’s steak was gray (medium well), not pink (she ordered medium), and mine was medium, not MR.
The ahi tuna was different than I expected. The waitress said it was flash-sauteed, but it wasn’t….it came to us as a tartare.
Had I known it was tartare, I wouldn’t have ordered it. Still, I enjoyed it.
The evening was great until I got the bill. $450 with the tip for our check for two.
I expected that we would get out of there for $300 per couple, with tip. I was put off by the cost.
Our companion's bill was $337. He said his wife's steak was fine, but the tuna was not what was described, and his steak was medium (not MR). Her baked potato was undercooked and dry. He said, "I was expecting a professional meal."
6/28/2013 4:00:00 PM
Good people make a difference
My wife and I went for our anniversary. The service was great. It was on a Monday, so it was a pretty slow. I'm not sure if the service was so good because it was slow or because of S.O.Ps. Hopefully, the latter. Overall good experience.
6/30/2013 4:00:00 PM
Best food and service I have
Best food and service I have found yet in Richmond
7/6/2013 4:00:00 PM
My wife and I came to Morton's to celebrate our 10 year anniversary. It was absolutely. Our servers were great. They had keepsake menus with our names in them. The server was very knowledgeable about the food and drinks. They made our anniversary dinner one to remember.
7/12/2013 12:00:00 AM
Morton's is always a great
Morton's is always a great place to dine when you want a special experience. The service is excellent and the food always good!
7/16/2013 12:00:00 AM
Great Dining Experience
Loved the romantic atmosphere. The service was excellent. Everyone made you feel like you were the only customer they had. The food was excellent. The sea bass was moist and tender. Great place for a romantic celebration or a couples date. It was a little expensive but definitely worth it. I definitely would not eat here on a regular basis because of the prices. Not an atmosphere for kids.
7/20/2013 12:00:00 AM
Onion soup and chopped salad were excellent. There were 7 of us and we had everything from Delmonico's to crab cakes and there was not a single complaint. The hot apple pie was delicious as was the several other desserts tried. We celebrated a 30 year wedding anniversary where the ring bearer attended, his wife and the couples daughter. It was a very special evening for all of us and Morton's was the perfect place to celebrate. Thanks Morton's and Dana for such a special evening.
7/26/2013 12:00:00 AM
Family member returning.....sprinkled our table with"welcome home" ....liked the complimentary photo taken of the five of us.
8/16/2013 12:00:00 AM
We get here only once or twice a year, which heightens the anticipation. Absolutely love the place! Have never been disappointed.
8/16/2013 12:00:00 AM
All around wonderful experience!
We could not have asked for a better night out! We had made our reservation online and let them know it was a member of our party's birthday. There was glitter on the table as we arrived, and the staff greeted us knowing this was a special occasion. The staff were very attentive, but not overly so.
They offered suggestions of menu items. Were perfectly wonderful and engaging.
The food was delicious and was offered in a delightful presentation.
8/23/2013 12:00:00 AM
Great Food, Great Service
As always a truly outstanding experience and the Bartender is absolutely top notch.
8/28/2013 12:00:00 AM
Awesome Special Occasion Dining
When we showed up Morton's had our name printed on our menu and decorated the table for our Anniversary. It was a special night that my wife and I really enjoyed. Highly recommend go there for special occasions. The food was awesome and there was plenty to share.
8/30/2013 12:00:00 AM
I took my husband to Mortons
I took my husband to Mortons for his 40th bday. He loves a good steak and we've always thought Mortons had the best. We received our steaks (ribeye and filet) and both were overcooked. We had to send them back. When we received our new steaks, mine was rare - and I had asked for medium and my husbands was overcooked. We are not picky except when it comes to how we like our steaks cooked. Add that to paying $60 for a steak and you want it done right. We decided to eat them because we were starving and didn't want to wait again. Aside from the steaks being over/under cooked, the food was delightful and Mortons took care of our bill. I still give it 5 stars because the food was so delicious and Mortons really took care of us.
9/6/2013 12:00:00 AM
Excellent as Always
Morton's has it all. Ambience, great food, professional and friendly service and great drinks. It is pricy but when you taste the food and relish the service you realize it's worth every penny.
9/29/2013 12:00:00 AM
Dine at Morton's
The service was outstanding. Both Sean, the bar tender, and our server Dana were terrific. Overall our dinner was very good with outstanding appetizers and desserts, however our steaks were not quit up to the standard set by Morton's on our previous visits. While the steaks were a slight disappointment the meal overall was very good.
You have set the bar high for the quality of your steaks and you should always deliver, because that is why we go to Morton's.
9/30/2013 12:00:00 AM
Great food and sevice.
Great food and sevice.
Would diffinitely recommend Morton's to friends and family
10/5/2013 12:00:00 AM
Dining for a special occasion
We had dinner here in March for our 43 anniversary and this past friday for my wife's birthday. Special both times by the way we are greeted , our table and waitress and little touches like the confetti on the table and the special day menu. Those things mean a lot to the women and so that makes it much easier on me. PLUS the food is so good steaks cooked to perfection superb salads and the desserts leave tears in your eyes they are so good. only only only small thing was the selection of music. Not what i would think a 5 star restaurant would play and a bit too loud
10/25/2013 12:00:00 AM
just a comment
Service was fantastic. Dinner was excellent except the Caesar that was a bit bland (something that you may want to consider improving the taste of it).
10/26/2013 12:00:00 AM
First Class Experience
Outstanding from start to finish, the food is wonderful and the staff was professional – personable; what you would expect from a top notch establishment. We had the Double-Cut Rib Lamb Chops and the Bone-In Rib-eye. Honestly, the best lamb I have had in over five years. The rib-eye was wonderfully cooked, with tremendous flavor, perfect. The Grilled Jumbo Asparagus with balsamic vinegar was surprisingly good. Could have eaten that alone and been pleased. The Bacon & Onion Macaroni & Cheese is a treat. We split the Chocolate Hot Lava Cake, very rich, moist and best split between two people. It was the perfect ending to a marvelous experience. So comfortable, relaxing. Will definitely return & have marked several menu items for future.
10/30/2013 12:00:00 AM
The food and atmosphere was great!
Shane (our waiter) and the entire staff exhibited outstanding customer service and were very professional. We'll be back!
11/2/2013 12:00:00 AM
Wine list was a bit exorbitantly
Wine list was a bit exorbitantly priced, especially considering the largely mediocre offerings at the lower and mid price ranges. That being said, the food was solid and well prepared. With Tobacco Company just up the street, it's difficult to recommend Morton's when there is little notable difference in qualify between the two, while the price difference would be difficult not to notice.
If you are looking for a generic high-end steakhouse, this is your place. It gets the job done, but any character or local charm. Take your important clients out for lunch or dinner, but anyone looking for more than the standard meat-and-potatoes in an classic steakhouse will be left wanting a bit more in terms of overall experience.
11/3/2013 12:00:00 AM
Service was great. Food prepared
Service was great. Food prepared perfectly. Atmosphere was pleasant. Definitly recommend this resturant. Very large side dish portions. Side dishes easily shared by two.
11/9/2013 4:00:00 PM
Excellent job by waiter and
Excellent job by waiter and sommelier. Made us very comfortable and everyone had a good time.
11/11/2013 4:00:00 PM
The food was absolutely wonderful! A little slow in service, but is quickly forgiven after the first bite.
11/18/2013 4:00:00 PM
High $$$ = Marginally Satisfied
The atmosphere was cozy with the candles burning romantically. The food is always prepared with perfection and taste. The atmosphere was too busy. Overall, it was not my best experience in the last four visits, where I planned my special occasion at Morton's. The next time try not to train so many new employees at one night, due to their was 4 special occasions going on at the same time (3) birthdays and (1) anniversary. There was too much movement around the tables, and you saw the hostess walking around more than the servers. Customers want amicable service, and not a lot of instructions to someone at their table on their special occasion. Morton's is upscale dining just like Ruth and Chris, and not Fleming Steak house.
11/29/2013 4:00:00 PM
This was a positive experience from the parking valet to the dining. The chef came out to speak to us which was a nice touch. The food was delicious and gorgeous to the eye. I ate all my food, which rarely happens (I enjoyed the jumbo stuffed shrimp). The waiter was very knowledgeable of the menu and checked on us several times. the coat check and hostess lady was very sweet and professional. We had a group of six adults, all with different entrees and appetizers and no one had complaints. Beautiful. Loved it. Will come back again soon.
11/29/2013 4:00:00 PM