Did Open Table mess up?
When we arrived, the hostess did not have our reservation, because Open Table had been down! She said they received no Open Table reservations for that night because of the site's technical problems. We did get a table which made us happy, but it was touch and go for a while. What the heck? And we never heard from Open Table about this problem.
3/6/2013 4:00:00 PM
Probably the best restaurant
Probably the best restaurant in Naples for a special occasion. We celebrated our anniversary there for the 3rd year in a row, and were presented with complimentary desserts, as well as a rose, a copy of the night's menu and a chocolate anniversary "card" as we departed (all thanks to a note in our Open Table reservation). Lovely evening!
3/13/2013 5:00:00 PM
Elegant club like atmoshpere.
Elegant club like atmoshpere. Top notch food and impeccable service. Perfect for a special occassion.
3/22/2013 5:00:00 PM
We enjoyed a wonderful evening
We enjoyed a wonderful evening entertaining friends. Food, wine, and ambience were perfect.
4/1/2013 4:00:00 PM
An evening to remember
Our week-long vacation came to an end with our favorite dining experience. We had a lovely table for two near the fireplace. The service was impeccable from the moment we were seated until the last crumb of our dessert. The salads, entrees and desserts were prepared with perfection and presented in an artistic manner. Though the restaurant was full, we felt we were in our own little spot enjoying the food, the piano singer and each other..treat yourself to this spot; it makes an evening memorable.
4/8/2013 4:00:00 PM
I celebrated my 50th Birthday
I celebrated my 50th Birthday here and the details, service and food were absolutely amazing!
4/12/2013 4:00:00 PM
We celebrated our anniversary
We celebrated our anniversary and were made to feel very special with outstanding service and attention.
4/14/2013 4:00:00 PM
Beautiful room, with an intimate
Beautiful room, with an intimate ambiance. Menu diverse for all tastes. My husband's steak was perfect and the cut fries were the best that this " accianodo of the frie" has had. He talks about them all the time! Pleasant, knowlegeable, professional waiter.
Expensive butof very good value. Would return and /or recommend.
4/18/2013 4:00:00 PM
I have traveled throughout
I have traveled throughout the US and have eaten at numerous upscale restaurants. This is by far the best dining experience I've had to date (and I am over 60 yrs old). I would definitely recommend the Ritz-Carlton, Naples for a more refined dining experience.We ate in the Grill Room and the food was excellent, ambiance exceptional, and the service impeccable.
4/23/2013 4:00:00 PM
Excellent service from the
Excellent service from the time we entered to the time we departed !
We be back after the renovation for sure !
5/1/2013 4:00:00 PM
We were celebrating 2 special occasions and the staff went out of their way to make us feel very special.. The food was wonderful and well presented, the wine recommended was exceptional and everyone went above and beyond to please us and create a perfect and memorable evening.
5/2/2013 4:00:00 PM
The food was prepared perfectly (just the right temperature) and plated superbly. The entire meal was delicious. Everything about The Grill was excellent!!! The service, the food, the ambiance - everything! Thanks for a memorable experience!
6/1/2013 12:00:00 AM
Great steakhouse. Perfect for special occasions with that someone special.
6/8/2013 12:00:00 AM
My party had a couple of requests....one in our party uses a wheelchair and another in our party has a hearing disability. Both of these needs were met seamlessly by staff....so professional ! It's about the waitstaff.....without equal. Of course, the cuisine is delightful as well.
6/12/2013 12:00:00 AM
I love this restaurant! It
I love this restaurant! It is the second time we dined there for dinner. The dining room is absolutely beautiful, and for a special occasion, The Grill at the Ritz cannot be beat! Steaks are delicious and cooked to perfection. The cost is what you might expect for dining at the Ritz, and every dish is ala carte. But still -- fantastic food, service, and ambience!
6/15/2013 4:00:00 PM
We have gone to the Ritz many times and it is always fantastic. This past time was no exception. I became gluten free and they had some delicious gluten free bread made for me. I would recommend this place to anyone in the Naples area. Always a gem.
6/27/2013 12:00:00 AM
30th wedding anniversary
dinner service was great our server Matthew was great
he new how to impress us with his charm and service he shiould be commended
7/4/2013 4:00:00 PM
Everything you expect from
Everything you expect from a Ritz Carlton...can be a bit noisy for business discussions is the only possible downside.
Food and Service are superior.
7/9/2013 12:00:00 AM
The food, wine and service were all appropriately perfect. Our only wish is that there might be a kid-friendly section where families who let their children bop from seat to seat, around the table or play e-games could dine so that they kindly do not disrupt the meals of others.
7/10/2013 12:00:00 AM
Delicious vacation find
My husband and I ate here while on vacation in Naples. The food was amazing - we had steaks - and the service was some of the best we've ever received. I only wish we could return again sooner.
7/10/2013 12:00:00 AM
A Must Do
If you are coming to Naples for any reason you must go to The Grille at the Ritz Carlton. It is a wonderful experience from start to finish!! Save room for the soufflé because it melts in your mouth!
7/12/2013 12:00:00 AM
The 'New" Grill Room
Beautiful new decor and furnishings, friendly professional service, great food. First Class experience.
10/1/2013 12:00:00 AM
New Look + Killer Cusine = Amazing
My wife and I had an opportunity to visit the grill last Saturday evening. First let me comment on the new interior. When you walk into the space it feels much more open and inviting. Sleek and sophisticated is what comes to mind. They have incorporated a sliver tone glaze to the existing mahogany giving the whole room a contemporary but yet warm glow.
We enjoyed prime Delmonico steaks and for dessert, Grand Marnier soufflés with mandarin oranges. Everything was done to perfection. We highly recommend that you give the new grill a try and experience one of the best restaurants in the USA.
10/5/2013 12:00:00 AM
The service, which was exceptional was matched by a wonderful dining experience. The food was expertly prepared, visually beautiful and tasty beyond my expectation. Look forward to dining here again.
10/25/2013 12:00:00 AM
dress code ...yes! cell phone..NO
We live here in Naples full time for over 10 years. We would visit your Grill Room at least two to three times a year. For the last couple of years we have avoided coming because of the flip flops, shorts and sloppy dress of the customers. We are so happy to see that the dress code has been upgraded to what it used to be.
We were somewhat disappointed in the new decorating as we miss the warm, "steakhouse" look .
Also we know you cannot "ban" cell phones but certainly it would be nice to ban their USE during dinner. Almost every other table had a customer looking at his or her cell phone or even a tablet? Not talking on them but scrolling . It definitely took away from the richness of the evening....
10/26/2013 12:00:00 AM
Love the new décor and seating
Love the new décor and seating arrangements. The food was just as great as always.
11/2/2013 12:00:00 AM
WOW as always
I have dined at the Ritz a number of times.... each time is as good as the last or better.. I highly recommend it to anyone who likes fine dining, service and ambiance is superb
11/10/2013 4:00:00 PM
Newly decorated!! Exceptional food and service. Was there for a birthday. Could not hear pianist play happy birthday when cake was brought out for the birthday boy. The lighting was a bit to dark. Waiter had to continuously use a mini flashlight to help view the menu.
11/16/2013 4:00:00 PM
Priced above its quality
What they do is done well but the menu is really quite ordinary while the prices are mouth watering. Having some potatoes and sprouts to accompany your grilled steak or fish will add another $22! However, the service we received was excellent and everything was done to a high standard.
The new decor is not an improvement in my view. Perhaps the former dark wooden panelling was felt to be out of date but it had a much warmer feel than the cold light of the new pale decoration.
If you don't mind how much your food and wine will cost (whether because you have so much money or the company is paying), this restaurant can be recommended for a reliably good evening. Otherwise, you can do much better elsewhere.
11/20/2013 4:00:00 PM
this an annual dinner for us. Definitely a first class evening and a price to match. Food was
sensational. Service was good but not as good as normal. Decor completely changed over
summer. Gone is the deep, dark wood paneling and traditional paintings. Now a contemporary
look. Nice but different.
11/29/2013 4:00:00 PM