Great Sushi; wonderful presentation
Great Sushi; wonderful presentation; caring staff. It's my son's favorite restaurant in the entire North Bay area!
3/23/2013 5:00:00 PM
A great meal!
The cigar spring rolls are simply fantastic. The featured appetizer (spicy shrimp) was also very tasty. Our most recent visit was another great meal at Hiro's.
4/28/2013 4:00:00 PM
The food (we ordered an assortment of appetizers) was excellent but the overall service was not up to par. This was our fourth time dining here, we had made a reservation (we're VIP members with Open Table) and the restaurant wasn't crowded but we weren't addressed by name -- neither by the hostess nor our server. The cigar spring rolls are some of the best I've ever tasted but the "angry shrimp" weren't at all spicy. We were informed, without apology, that wine listed on the menu as available by the glass wasn't. Overall, just OK, even though I wanted it to be special.
6/10/2013 12:00:00 AM
Excellent meal in an excellent
Excellent meal in an excellent restaurant. Superb and interesting sushi.
7/7/2013 12:00:00 AM
You can tell how fresh the food is before the chop-sticks even touch it!
Love this place - wish I could come more often.
8/10/2013 12:00:00 AM
Great Japanese food
I love the menu and food at Hiro's. It seems that the owners are there making sure the dining experience is good. Our server was a bit inexperienced and so service was a little choppy. We were happy with our meals.
8/16/2013 12:00:00 AM
Good food but service lacked
I went here and the food was awesome. The only problem was our waitress seemed like she was really new and forgot our waters, almost didn't bring our miso soup, didn't have spoons when she did end up bringing it. We also ordered the calamari appetizer which came at the end instead of te beginning
8/30/2013 5:00:00 PM
Excellent food, lackluster service
My favorite food here:
Appetizer - Agedashi Tofu (the best I've tried) and their calamari tempura.
Sushi rolls - The Dynamite roll is a California roll topped with crab and baked to tasty perfection...delish! The Rainbow and Caterpillar rolls are also excellent.
Entrees - Love their chicken and salmon teriyaki because the sauce is neither sticky nor syrupy as it's often the case in other places; instead, it's very light, balanced between sweet and savory, and flavorful. I particularly enjoy getting the bento box ($19.99 - $24) with either of these items as it comes with soup, rice, salad, gyosas, and the meat of your choice. They also make an excellent tempura.
The only downfall with this place is the service: slow and spacey...
9/6/2013 12:00:00 AM
as always food is great, service...
quality of food, preparation and presentation is good
but service is usually pretty spotty. combo of perhaps not enough wait staff when it's busy or just not polished enough... example is how you can wait for a long time to have drinks resupplied. this is tied to the infrequency of check-ins on their part during the meal. they get the order taken, deliver it, and then often dont return
9/27/2013 12:00:00 AM
This was my second time here. I really enjoyed the food. I'm starting to become more familiar with sushi and this was not an intimidating place at all. The one negative was that the server did not remember that our meals came with Miso soup and/or rice, so I had to remind her. This was minor though. I look forward to many more visits.
10/12/2013 12:00:00 AM
Not what I was expecting
Prior reviews of this place seemed to compliment food not service. Although it took a little but for our food to come out, the wait was not too terribly long. The only complaint is my husbands beef teriyaki was WAY over cooked. Still good but not really acceptable. I'm a vegetarian and even I knew it looked pretty "well done." If, and when, we return we will definitely send it back or emphasize "medium rare" prior to ordering. Other than that we have no complaints it was nice comfortable for the two of us and not too loud. Glad we didn't let negative reviews sway our decision to try it :) we are definitely looking forward to going again.
10/22/2013 12:00:00 AM
best sushi in bay area
excellent sushi; great variety; fantastic service.
10/28/2013 5:00:00 PM
We drove in from Marin to try Hiros and it was well worth it!
11/1/2013 5:00:00 PM