I would have to say the food was well proportioned and was outstanding. One of the better meals I have had in a long time. Price is good too for two people. I usually go to La Fondue, in Saratoga, however, I believe Melting Pot out does others in both price and substance. Highly recommended.
6/28/2013 4:00:00 PM
Excellent Service and Food
We went here for my cousin's birthday. The server was very friendly and attentive. The artichoke and cheese fondue was amazing! We also got extra sides of bread. Next course was hot pot (different broths with choice of sides, we got ravioli and potstickers). For the smaller quantity of sides, the broths were a lot, just seemed they could use smaller pots. But one was red wine based and other, my favorite was veggie broth with citrus and cilantro flavors which were exquisite. The last course of chocolate fondue was dark chocolate (not too overpowering) with dulche caramel and sea salt. We were in heaven by then. This place seats until 11 pm and is open late for a late night craving! I loved my experience there and would certainly go back.
6/29/2013 12:00:00 AM
Nice! But overpriced!
We loved the experience! There were two of us, we had three cocktails and a glass of wine (total, not each!) and it was pretty expensive...and unless you get one of the big entrees, the portions of meat were unimpressive! We left with a $150 bill! We loved the service, ask for Chuck!
7/4/2013 4:00:00 PM
Great Dinner place!
What a great experience from beginning to end! I liked that they called to confirm my reservation and gave great suggestions when we were trying to decide what type of cheese fondues to order. The ambiance is nice, with soft mood lighting to give it a romantic feel. Will DEFINITELY be back for more! :-)
7/5/2013 4:00:00 PM
The food was good. It was a little pricey as far as an average restaurant goes. Service was good waiter was polite.
7/12/2013 12:00:00 AM
chocolate for 5!
Last minute reservations while we were down the street.
We had 2 different chocolates for fondue and it was amazing.
7/13/2013 12:00:00 AM
I wanted to take my girlfriend to the Melting Pot for quite some type and finally was able to arrange some time. The table we got from the reservation was very romantic and the food was exquisite.
7/13/2013 12:00:00 AM
Great for a special occasion!
My husband and I dined here to celebrate our anniversary. We were seated right away and found the hosts to be friendly. The booth we sat in was quiet, with the only downfall being that the restaurant is located at the Cal Trans station. I think we heard two loud trains go by during our 2.5 hour dinner. The dining process was definitely a time commitment because we chose the four course experience, but it was perfect for an anniversary. With the four course experience we got to select a cheese fondue to share, individual salads, individual meat entrees that we cooked at our table in the hot pot, and a chocolate fondue to share. Our server was friendly, attentive, and offered great tips. I will definitely go here again.
7/26/2013 12:00:00 AM
We had a great time at the Melting Pot. we used OpenTable and were seated within 5 minutes of arriving (other people who didn't use OpenTable waited 15+ minutes). Our waitress was excellent in communicating with us and accommodating us with our little girl of 15 months. The food came out quickly and was excellent. the cheese fondue and chocolate fondue was the best.
Thanks we will be using OpenTable and visiting Melting Pot again!
7/28/2013 12:00:00 AM
Lost My Receipt
I dined here this past Saturday at 6pm. At 11:15pm that night I received a call from The Melting Pot accusing me of not signing my receipt. I was 100% sure that I had in fact signed it and asked if they were looking at the wrong copy of the receipt. The guy who called me responded rudely saying he was absolutely positive he was looking at the correct copy and that I was wrong. The tone/attitude of his answer upset me. They told me I needed to come in to sign it and I agreed hesitantly. About 15 minutes later I got a call back saying that they had in fact found my receipt and it was signed just as I had said and that we was looking at the wrong copy. I also think the late hour that I was called was inappropriate,since I had left much earlier
8/3/2013 12:00:00 AM
Great for couples
Quiet and cozy restaurant, but not a great hangout with a bunch of friends. Be aware of the portions and the quiet atmosphere. It is not someplace for lively discourse and possibly disturbing the couple in the next booth. Also, be aware that when you order a fondue, the price is charged per participant rather than the number of servings, and the foods for dipping didn't quite seem to scale with the number of diners. Perhaps dating couples are a bit more restrained in their feasting, but we were soon left wanting, and went home to melt a chunk of emmenthaller and comte on my induction plate, though with some new garnishing ideas from our experience. Prices were reasonable considering the great food/service, but I'll save it for date night.
8/5/2013 12:00:00 AM
My Fondue Meal at the Melting Pot
The venue promotes a great fondue experience. The staff was friendly and the waitress was knowlegeable of every item on the menu We ordered 3 courses and had a membership sign-up coupon that provided an incentive of chocolate covered strawberries for dessert. The first course featured the wisconsin cheese trio and it was truly delightful. We were given plenty of bread, veggies and apples to dip in the flavorful creamy cheesy goodness! Next, we had the spinach salad which was fresh and delicious (it had bacon bits in it). Our third entree, was the coq au vin fondue in which we cooked prawns, marinated meats,potatoes and veggies. The different dipping sauces also contributed to this palate pleasing experience. Yum, a very satisfying meal!
8/6/2013 12:00:00 AM
The Melting Pot
A great place for romantic mood and always fun to do fondue. Sittings are private and quiet for a decent conversation. Service is usually very good - except it took too long for our server today to come back after dropping off the bill.
8/11/2013 12:00:00 AM
very pricey, keep your eyes
very pricey, keep your eyes on the kids table can be hot.
8/15/2013 12:00:00 AM
We came here for my parents' 34th Anniversary. They were very excited about it as it was their first time having fondue. I think they had an awesome experience and also memorable night!
8/18/2013 12:00:00 AM
Love this place
The food was excellent and the service was over the top. It's location at the train station in San Mateo makes getting there very easy
8/28/2013 12:00:00 AM
Melting Pot Romance
The Melting Pot offers an especially romantic setting to celebrate with that special someone. They even offer long-stemmed roses and chocolate covered strawberries to make the occasion memorable. Their delicious food, served in a fun way completes the evening!
9/2/2013 5:00:00 PM
Friendly & Great Food
Loved the food was delicious and catered to my wheat-free needs. The people were wonderful. The set-up is great, social and yet personal. A great place to hang out til late. The cocktail options seemed endless, with new ones being created daily.
9/6/2013 12:00:00 AM
I came here with my girlfriend and we had an awesome experience. We started off with a Cheese Fondue, followed by an A La Carte of duck, shrimp, and lobster tail, and finished up with a Chocolate Fondue for dessert. Our waitress was perfect and they set the tone for a perfect dinner date for a Friday evening. There were many people that evening from couples to families. I definitely recommend the restaurant and will return again in the near future!
9/6/2013 12:00:00 AM
My husband and I dined before we went to a concert, and had wonderful service. The experience is worth the price!
9/8/2013 12:00:00 AM
Love This Place
One of the best places that I have been to here in the Bay Area. It is pretty awesome to be able to sit at a table and have your food melted in front of you.
9/14/2013 12:00:00 AM
The chocolate/white chocolate fondue are amazing, another reason why you need to try this place is everything is good, it's a fancy and romantic place.
The best part is staff are really really nice, special the manager by the John, he is very helpful, accommodating, makes us feel so special, and to add into this is our server Devyn, she is amazing, sweet and very friendly and she makes sure that we have everything we need.
Highly recommended, we've been to this location several times and with the living social deal, I think we are going to be coming back more often now since I bought several living social deal, it's worth buying for as this place is really pricey !!!
9/17/2013 12:00:00 AM
My wife and I were celebrating our third and were looking for a good place with excellent ambiance. I was worried that the railroad nearby would be a problem but I didn't notice it once the 2 hours we spent there. The food was excellent and our server Chuck made excellent recomendations and took care of our every need. It may very well be our annual spot for the anniversaries to come.
9/20/2013 12:00:00 AM
Staff was friendly at greeting, only a few minutes to be seated, very pleasantly surprised by the congratulation card and scroll, waiter was prompt and extremely entertaining and pleasant. Great information for our dining pleasure. The selection for the cheese fondue was perfect and delicious as was the assorted main entrée and chocolate desert fondue, yummy! Great experience as we celebrated our first anniversary together. We shall be back soon. We have also recommended this restaurant to friends. The drive from San Jose was fine but would have appreciated if it was also available as in the past in San Jose.
Thanks very much
9/20/2013 12:00:00 AM
Great food and ambience for
Great food and ambience for small and large groups; always love coming here for any occasion or no reason at all.
9/24/2013 12:00:00 AM
Great food and atmosphere
Great food and atmosphere for a night out with friends; usually good service, but the service was a little slow this night.
9/25/2013 12:00:00 AM
Perfect Sunday Lunch
Brought my two younger siblings for my brother's birthday lunch. We all had a great time and LOVED our food! Our waitress was so pleasant and fun to talk too and she really added to our whole experience there. We had a lot of fun with the foundue and really enjoyed being interactive with one another over the meal. It was a great experience and I can't wait to go back!
9/29/2013 12:00:00 AM
Great place for date night
Private booths are great for special ocassion. Food is fun and good. Will definitely come back.
10/10/2013 12:00:00 AM
Calm and Cozy
We first went for an anniversary some years ago. The ambiance and coziness made it the perfect place to celebrate being in love. The place snuggles you in your own booth, allows you to take your time, and the food is savory, just the way you want your time with that special person to be. It all comes together.
10/18/2013 12:00:00 AM
Amazing every time!
My husband and I have been to this Melting Pot location many times, and every time has been great! The servers are always so friendly and helpful, and the managers always stop buy to check in our experience. We have gone with large groups of friends and family, and they do great with large groups too! Definitely has become one of our "go to" places to celebrate special events!
10/18/2013 12:00:00 AM
I have very strict dietary restrictions - sugar, it's in EVERYTHING! Our waiter, John, went out of his way to accommodate me. He went so far as to bring things out of the kitchen so I could look at the labels to find sugar. The owner, Bob, even came over to see
how we were doing. The food was very good, even without all the sauces and dressings. We had a great table, quiet, private and very comfortable. I had the opportunity to speak with the owner about creating some sugar free selections on the menu, a salad dressing and maybe one or two sauces. He was an intentional listener.
10/20/2013 12:00:00 AM
Ask for Devon. She made us feel like we were her one and only customer. She was attentive, always smiling and very accommodating.
I would definately return to The Melting Pot! Love that place.
10/24/2013 12:00:00 AM
Great service, friendly staff
I made areservation through open table to celebrate my daughter's 5th birthday. I had just posted aquestion, stating the occasion and asking if we could just have dessert fondue. But when we went there, the staff greeted and wished my daughter, they got her a baloon and a teddy bear and even accomdated our request for a table with two burners so my daughter could haveher own stuff. They were super nice and friendly.
10/24/2013 12:00:00 AM
The Melting Pot
Enjoyable experience and great service. Dessert was especially tasty, which isn't surprising because how bad can sweet treats dipped in chocolate be. Purchased a deal through Living Social that included all you can eat for 2, plus a bottle of wine and 2 after dinner drinks for $80. Great value, especially considering our bottle of wine alone was $40. The service was terrific. Overall it was definitely an experience (we were there for 3 hrs) but I probably wouldn't go without a discount. The menu is pricey, considering you're basically boiling your own dinner. But if expense isn't a concern this is a fun way to dine for a date or with a group.
10/27/2013 12:00:00 AM
Food: Great, Ambiance: Great,
Food: Great, Ambiance: Great, Drinks: Great, Service EXCELLENT!! Though expensive, as a treat this place is definitely worth it!!
10/28/2013 5:00:00 PM
The food was really good and we had lots of options. It was a great place to celebrate my husband's birthday.
10/29/2013 12:00:00 AM
A fun meal with great food.
I've been here many times and the food and service never disappoint. I recommend not eating too much of the cheese fondues early. While they are delicious, they're filling. You definitely want to save room for the chocolate fondue at the end - that alone is worth the whole price.
For a fun way to end a romantic night, go late and only have the chocolate fondue - your wife/girlfriend will LOVE it !!!!
11/1/2013 5:00:00 PM
Always enjoy going here, Our
Always enjoy going here, Our server was fantastic (Devon). She was especially helpful with the menu; had our prior preferences already printed out (we come here several times a year), and was very accommodating for the young person who was with us (a 6 year old). We sat at a booth downstairs and it was warm and cozy. The food is very good; all the cheese fondues are excellent, and plenty of dippers are provided. The meat is fresh, and I love the sauces they provide. And of course, the chocolate fondue is heavenly!
11/6/2013 4:00:00 PM
I have not been to the melting pot in a long time. My husband and i decided to come and dine here. The food was great and the service was even better. I love the cheddar cheese fondue and the smores fondue for dessert! I highly recommend this place for first timers and for regulars!
11/8/2013 4:00:00 PM
Lovely Date Night
My boyfriend and I came here for a date and were so happy with our dinner. Our server, Chuck, was hilarious. The food was delicious. We opted for the Mojo broth to fondue our dinner items and then did the cookies and cream for the dessert fondue. We had a Living Social voucher which was a great deal, considering this place is a little pricey. I will absolutely come back again and this time try the cheese fondues.
11/11/2013 4:00:00 PM
I have never been disappointed with the Melting Pot, it's always on point, with the food and service. This time we opted to sit in the bar area so that one of our party could watch the trains go by. Normally the booths provide a nice quiet, almost private dining experience, so the bar area was a new experience. It is definitely different, but our guest loved seeing the trains go by so well worth giving up some of the privacy of dining to make him happy. The manager, John was wonderful, couldn't have been any nicer and enhanced our experience. Overall it was great, but prefer to stay out of the bar, just a better experience.
11/14/2013 4:00:00 PM
This place had the best customer service I've ever received, and even BETTER food (is that possible?) I was blown away at how amazing this place was. Quiet, romantic, and delicious; upon dining the restaurant greeted me with a signed card by everyone on staff. I was in awe! So tasty, and a wonderful place to share memories around a table. I will forever be a returning customer!!!!!!
11/15/2013 4:00:00 PM
Fondue in the old Railway Station
The CalTrain Station in San Mateo has been "re-purposed" and one significant business is Melting Pot. About $2M was spent in making it a lovely location to enjoy dinner with the occasional ambience of a train coming by. We enjoyed it -- a lot -- and will return. The hostess seated us promptly, our wait-person was friendly and very helpful with the menu, the co-owner stopped by to visit. It was our 39th anniversary and The Melting Pot made it special.
11/17/2013 4:00:00 PM
Our waiter, Paul, was amazing.
Our waiter, Paul, was amazing. The food was fantastic. Highly recommended!!!
11/23/2013 4:00:00 PM
Great Place for Special Occasion
My family goes to the Melting Pot for every birthday and anniversary. We love this place!
11/25/2013 4:00:00 PM
I took my husband to The Melting Pot for his birthday, this was our first time here. At the same time it was our first time doing anything fondue style, so we were "rookies" as our waiter Paul put it. Speaking about our waiter Paul he was so great, he explained everything to us and made some great suggestions as well. All of the course were amazing my favorite part, and only because I have a super sweet tooth was dessert. We choose Ying-Yang which was dark chocolate and white chocolate, in the shape of a ying-yang of course. The place was also really nice had a romantic feel to it which was perfect for the occasion, it was pretty quite but that maybe because we went on a Wednesday night. Overall we loved the place can't wait to go again.
11/26/2013 4:00:00 PM
Okay for Living Social Deal
I guess the restaurant was not prepared for the influx of Living Social deal redeemers, as they were out of many items:
1. When our server asked if we would like the house red or house white, I inquired about the champagne -- except they were out of champagne.
2. When it came to post dinner drinks, I didn't care for an alcoholic beverage. I asked for a hot chocolate instead -- and they were out of hot chocolate.
3. We also overheard another table asking for 2 pots of the traditional Swiss cheese fondue -- and they were out of Swiss cheese.
Since Swiss cheese and chocolate are staples to Melting Pot, I am surprised that the person in charge of ordering did not bulk up in anticipation for these deal redemption.
11/30/2013 4:00:00 PM
Loved the waiter and the food. Chocolate dessert fondue was amazing.
12/5/2013 4:00:00 PM
We were seated in a cozy nook, perfect for a couple. Our server, Adam, was great. Very friendly and attentive. It was our first fondue experience and we both really enjoyed the food. The 4 course dinner is the way to go if you aren't familiar with fondue.
12/11/2013 4:00:00 PM
14th Birthday Celebration
We frequent the Melting Pot for kids birthdays as it is always a crowd please. Our waiter Chuck, could not have be more knowlegable about the menu. He did a terrific job and made my daughter's birthday dinner an outstanding experience! The fondue is good at this restaurant, but in the many times I have dined there, the service from the waiters is always unexpectedly top shelf! Whoever it is doing the hiring of the service staff, keep up the good work!
12/11/2013 4:00:00 PM