Unfortunately, the hostess
Unfortunately, the hostess we had wasn't very friendly. We were about 10-15 minutes late and she didn't seem pleased about it, even though I called to let them know we were running late. When seating us she implied that we would need to rush the dinner and she just seemed unprofessional on handling the whole manner. However, the waiter we had out shinned the hostess and we soon forgot about her. He was super friendly and very helpful. The food was awesome and I would go back.
12/14/2012 4:00:00 PM
FOOD WAS SUPER GOOD. SERVICE
FOOD WAS SUPER GOOD. SERVICE WAS AWESOME. tHE COUPLE / GUY NEXT TO US ON A DATE WAS BURPING LOUDLY FEW TIMES TO BE FUNNY BUT WE COULD HEAR HIM AND IT RUINED OUR DINNER! wE LOST APPETITE AND WAS SO OFFENDED BY HIS CHILDISH BEHAVIOUR. I WAS SHOCKED BY HIS MANNERS!
3/12/2013 5:00:00 PM
Outstanding Japanese BBQ
outstanding service and many different items to choose from. happy hour from 11:30AM to 6:30PM and from 6:30PM to closing!
3/16/2013 5:00:00 PM
Exceptional service...we enjoyed
Exceptional service...we enjoyed it and would go back again
3/18/2013 5:00:00 PM
always enjoyable, especially
always enjoyable, especially with the happy hour special.
3/21/2013 5:00:00 PM
If it's raining and you don't
If it's raining and you don't have a reservation I suggest you don't go. There's only minimal awning available and the hostess will tell you that you can't wait inside (even if it's a half hour wait), so be forewarned - YOU WILL GET WET!
Also hopefully they have asked the nice Caucasian boy to shower before he comes to work because he reeks of B/O. It's an immediate appetite suppressant. You can smell him from several tables away.
Overall, the food is great and the atmosphere can be pleasant, but if you come here on a bad day, everything just goes down the tubes. No fun waiting 17 minutes for a check because they forgot you were sitting in the back during lunch and no one came around.
3/23/2013 5:00:00 PM
The service was great! The
The service was great! The only thing is that it's busy so we were waiting for our food to come quite a while. However, with so much food and time ,it didn't matter to us.
3/30/2013 5:00:00 PM
Great place to eat
There was so much good food!!! Service was outstanding even during busy hours. I will come back for sure.
4/10/2013 4:00:00 PM
I'll be back!
Surprisingly impressed. Absolutely LOVED the poke! The wait staff was very attentive. Will definitely go again!
4/12/2013 4:00:00 PM
Everything went well! Celebrated a birthday, went very well. Only thing that was a bit bothersome was the greeters attitude. Waited a bit longer than usual because they got our reservation time mixed up. After that, everything was awesome! Food was very delicious & server was excellent!!
5/2/2013 4:00:00 PM
Happy Hour/early dinner
Their "lunchtime" happy hour was till 6:30, so they had specialty items that were marked down to happy hour prices, so it was a great deal for dinner. Service was friendly and attentive, and the good --both quality as well as taste -- was great. Enjoyed it very much. My friend who recommended we eat there was surprised we could get a reservation, and said it is usually a mad house, so the early dining was definitely a plus, price-wise and experience-wise. Very nice, and open table reservation made it very easy.
5/3/2013 4:00:00 PM
Host can brings bad taste
Didn’t start off right when the host tried to sit five of us by the door way one chair sticking out; We were planning on ordering a lot of food and this small table wasn’t going to work.
The couple in front of us sat table enough for 6 should have gotten our table for four.
Felt like a second class if you made reservation thru Open Table.
There was a lot of large tables in the back; once we got situated our waiter was great, orded everything off the mneu and had a great time.
5/4/2013 4:00:00 PM
This place is really cool!. Loved the foods, good Merlot :-) and customer service is the best. Everyone seems to enjoy and loved what they do in this restaurant. They tend to customers right away with a smile. Keep up the good job....
5/9/2013 4:00:00 PM
Gyu-Kaku for Mother's Day
This was a successful Mother's Day dinner! The staff was very friendly and the food was great. We did arrive early and the only flaw is there were not enough waiting seats outside of the restaurant (which made it difficult for my parents who are senior citizens and my grandmother). The noise level was very loud but this is definitely a good place to go drink and eat pupu's. My boyfriend REALLY enjoyed it for his first time and my parents were grateful. It was a different scene but if you're parents are more of the quite and enjoy the relaxing scene, I would recommend to go somewhere else. This place is fun and a go to place with friends.
5/10/2013 4:00:00 PM
ONE OF OUR FAVORITE MEALS
ONE OF OUR FAVORITE MEALS IN HAWAII. ONLY COMMENT I HAVE IS THAT THEY DON'T GIVE YOU ENOUGH FOOD FOR YOUR MONEY.
5/27/2013 4:00:00 PM
Gyu-Kaku is a good place to
Gyu-Kaku is a good place to celebrate something special or for a change of pace. The drink menu is perfect for such occasions. The food is a bit pricey so be prepared to spend some money for the ambience.
6/6/2013 12:00:00 AM
I thought the service was really friendly and helpful in explaining the menu for first timers. They were also very good at getting us refills in beverages and putting our orders in even though they weren't our server. The food was also very tasty, especially liking the different meats and happy hour prices.
6/6/2013 4:00:00 PM
This is a great place to get great tasting food as well as your grilling fix. I love grilling food but hate prepping it & the clean up. However, Gyu-kaku does both for you so all you have to worry about is cooking the food perfectly. I highly recommend happy hour, which makes the menu pretty reasonable.
6/9/2013 12:00:00 AM
gyu-kaku has 3 great happy hour periods and with a gold card you can get it all day from sunday to thursday. you seriously can't complain about $8 kirin pitchers and the prices for the food is super cheap.
our server rodney was super attentive and took care of us.
6/12/2013 12:00:00 AM
never had a bad experience
never had a bad experience with food, drink, service or price.
very dependable very good.
7/7/2013 12:00:00 AM
Good food, great service. Love dining here. Keep doing what you're doing.
7/7/2013 4:00:00 PM
Always a great time!
I've been coming to this restaurant for years and it's never failed to leave me unsatisfied and extremely full by the time I walk out the door. The food, staff and ambiance have never changed over the years and has always been absolutely stellar. It's the perfect restaurant for just about anything and it's really fun for adults and children alike in that you get to cook your food at your table, which is a lot simpler than it looks. This place will always be one of my number one restaurants on the island.
7/10/2013 12:00:00 AM
Really good food, family loved
Really good food, family loved it, only thing is you need to go hungry,
They give very generous portions
7/14/2013 12:00:00 AM
Great place to celebrate a special birthday or to hang out with friends. Happy hour menu also made dining there very reasonable! The staff was very attentive and quick in bringing us our food and changing our grill! We will definitely return in the near future!
7/15/2013 12:00:00 AM
Service was excellent. As advertising, the portions are small, but tasty and filling somehow.
7/16/2013 12:00:00 AM
Great service. Waitress was
Great service. Waitress was very helpful in suggesting good dishes and set meal plan. Fun place. I did write in the request section on the reservation online that we were celebrating my dad's birthday, but the servers did not know until I had to ask them to sing/birthday ice cream when the bill came.
7/28/2013 12:00:00 AM
The service Jon was excellent.
The service Jon was excellent. He was real helpful in giving us tips on food selection. The meat was tender and the sauces were just excellent. The food was great all around. At first, I wasn't sure about making a reservation on line but it turned out to be a great option. I got the confirmation on line and was able to forward it to my friends that were attending. Thank you very much for an excellent girls' night out.
8/3/2013 12:00:00 AM
Wonderful dinner and GREAT service!
We made our reservations only a few hours before we actually decided on Gyu-Kaku. Very happy that we did, since it was very busy even for a weeknight! We had a very nice table near the entrance which we preferred since in the past we had a table towards the back and it did get a bit stuffy with the smoke. Excellent service! Food was delicious! Always having the people asking how we were doing and if we needed anything. Water and drinks were kept filled at all times! Overall a GREAT experience!
8/21/2013 12:00:00 AM
We went for a birthday dinner and all the staff were friendly, helpful, and very attentive. The service was excellent, which isn't always the case at Gyu Kaku. Our server, Cullen, was amazing. We ordered some of the specials and enjoyed cooking on the grill. The bibimbap wasn't as tasty as it usually is; I don't know what was missing this time. The lava cake with ice cream, which they brought out for the birthday, was totally yummy.
8/26/2013 12:00:00 AM
Great food! Lots of options.
Had reservations for 6pm, didn't get seated until 6:30pm. This was the worst part of the whole night. Once we got seated the server told us they would still honor happy hour prices as long as we ordered everything we wanted all at once. (Happy hour ends at 6:30 pm) we ordered the steamed spicy potstickers, egg soup, assorted kimchee, chuck kalbi, and king boneless kalbi. Everything was delicious! Our server was great. Very attentive and our waters never went empty. We also ordered sake that was really good $30.00 for 300ml. We had a good time!
9/14/2013 12:00:00 AM
Great interactive dining experience
It never occurred to me that Gyu-Kaku could be a great place for kids to eat and celebrate my daughter's birthday...until recently. We took our family to the restaurant and to celebrate my daughter's 7th birthday on a whim. Turned out to be a fun interactive experience for the kids and a great time! Although I know the tongs size was standard, it actually was perfect for the kid's 7 and 5 year old fingers to use. My kids were actually willing to try more foods because they cooked it themselves. The staff was very quick and friendly, which helps immensely when you have a family of young impatient beings. The dessert was a winner too. Can't beat make your own s'mores! And the chocolate cake - to die for!
9/25/2013 12:00:00 AM
The food is always good and
The food is always good and great but was disappointed when we ordered more drinks and the waiter forgets to bring them to our table. Also, the frozen beer was not very good. I would definitely take that off the menu ot people will think that this great restaurant is marketing a very bad product. You will lose credibility.
9/26/2013 12:00:00 AM
We enjoyed the food and drinks.
We enjoyed the food and drinks. We definitely want to go back and try the other foods.
10/5/2013 12:00:00 AM
My family and I really enjoyed pretty much of everything there from the hostess to the waiters and waitresses to the manager and the food. Even the booth that we sat was roomy and comfortable. My kids enjoyed cooking their own food which was a first. It made it easier for me just to cook my own portion of food. I would definitely come here again.
10/19/2013 12:00:00 AM
This is a favorite place of mine. I'm here quite a bit. The service is usually fantastic and I love the food. Tasty and well done.
11/9/2013 4:00:00 PM
Happy Birthday to ME
My family brought me here for my birthday dinner and it was delicious! We had an attentive waiter who explained the menu carefully and identified each dish as it arrived at the table. The youngest in our party was 17 and the oldest was 80 - we ALL enjoyed the meal, the service, the food, the fun of cooking to our own tastes. The prices were right - got value for our dollar. I really recommend this restaurant to everyone. Get a quiet nook and cook a romantic meal for your honey or grab a big booth so you can go with a group and eat drink & be merry!
11/10/2013 4:00:00 PM
The happy hour prices are great and the staff is super friendly. I been searching for Resturant like this since being on the island and it is exactly what I was looking. I would recommend this to everyone who would like a romantic night out with spouse.
11/14/2013 4:00:00 PM
Gyu-Kaku wasn't the first place I thought of for an anniversary dinner, but I'm glad I we ended up deciding to go! The food was great and the service was exceptional! I am highly opinionated when it comes to discussing restaurant quality, and I think Gyu-Kaku is an excellent restaurant! Happy hour with my man was just perfect!!
11/17/2013 4:00:00 PM
Had a table that still had the charcoal in grill, last time we went was gas in a different table. Spoke to one of the staff and they said still some tables have charcoal, you can request if available when making reservations. I prefer the charcoal grill. Went during happy hour and it wasn't busy. They missed one of our orders so we just cancelled it and got check and left. We love this location. Was surprised that it wasn't busy during happy hour on a Sunday night. Don't know if they lost some customers after switching to gas grills.
11/23/2013 4:00:00 PM
Great Place for Indoor BBQ
Gyu-Kaku Japanese BBQ is a great place for indoor BBQ where we can cook our meats to our likings. Really awesome, would definitely recommend this to my friends!
11/26/2013 4:00:00 PM