Black Cat Jazz Supper Club

Black Cat Jazz Supper Club reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   San Francisco1 review

   1.0

   Dined on February 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Music was good but a little too loud. The food was burnt. The steaks that cost &50 were overcooked and charred. Wouldn’t recommend.
   

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2. XJ

   XimenaJoshi

   San Francisco8 reviews

   5.0

   Dined on January 22, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   I went with my husband, we really enjoyed the jazz concert, Food a little bit overprice but in general good experience
   

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3. OT

   OpenTable Diner

   Orange County2 reviews

   5.0

   Dined on January 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So fun every time! This is my 5th time and it’s always a great date or group party event.
   

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4. OT

   OpenTable Diner

   Chicago1 review

   4.0

   Dined on October 23, 2023

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   The venue is great. Food tasted delicious but temperature was not hot upon arrival. Service was poor long wait times for food and drinks then they charge a 20% service fee to help pay servers, which I personally believe is the establishment’s responsibility and shouldn’t be deferred to patrons. Especially when waitress spends more time sitting down talking to her friend then checking on her tables. Had to flag her down to order food, refill on water, and get the check.
   

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5. OT

   OpenTable Diner

   Edmonton1 review

   2.0

   Dined on September 23, 2023

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Fries were good and our cocktails were amazing. But the Mediterranean plate was airplane food at best.
   

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6. OT

   OpenTable Diner VIP

   San Francisco3 reviews

   1.0

   Dined on June 11, 2023

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   We booked a table for 5 for Saturday night - reservations on Thursday. It was a special occasion for my adult son who is moving to London and my 85 year old parents weee to join (my dad is a long-time jazz lover who played in a band) On Friday. we got the news my uncle passed (my mom’s brother). As you can imagine, my parents were not able to join). We called and emailed repeatedly to notify the restaurant (I think I tried more than 10 times) never got a return phone call or email even though I followed the protocol. We paid more than $250 for the table before the evening started. When we arrived at our reservation time on Sat no one acknowledged the contact we made. We weee told sorry no refunds and swiftly taken to our table. After another $260 in mediocre food and even more pedestrian drinks, we were herded out like cattle after the one hour set was over. I tried once more to talk to the manager on the way out. He said sorry no refunds even under the heartbreaking circumstances of my parents!. It is not about the $100 but more the principle of the matter.I have a masters in hotel and restaurant management and have 30 years in hospitality. I give this a negative 10 rating. The lack of response and empathy is unconscionable. Total rip off. Don’t waste your money.
   

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7. M

   Marti000

   Tulsa2 reviews

   4.0

   Dined on June 10, 2023

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Super fun experience .. the music was great and the atmosphere is amazing!
   

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8. M

   Mikal

   San Francisco1 review

   4.0

   Dined on June 3, 2023

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   I was familiar with the group the was playing that nite got there early and had to wait for the next show.Aaron the bartender was very polite and accommodating and had us preorder our meal do it would arrive during the performance perfect!!!Jason the floor manager was polite and got us great seats near the stage all in all it was a fantastic nite and yes I love the venue ...
   

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9. SO

   SabrinaO

   Dallas1 review

   5.0

   Dined on June 3, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love coming to the BLACK CAT and will continue to do so!
   

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10. OT

    OpenTable Diner

    Chicago3 reviews

    5.0

    Dined on May 28, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Black Cat is nothing less than amazing. My girlfriend and I took a 10 day trip up the coast from LA stopping here and there along the way. SF was our last destination and Black Cat was our last night. We will never forget that evening. It was the classiest, most romantic, great sounding and memorable experience of our entire trip. The stars were aligned that evening, and the jazz notes were just as beautiful.
    

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