Primo
Primo

Primo

  • Dining Style: Casual Elegant
  • Website: http://www.primograndelakes.com/
  • Phone: 4073934444x
  • Hours of Operation:
    Dinner daily 6-10 p.m.
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Italian
  • Executive Chef: Melissa Kelly
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Farm to Table, Non-Smoking Area, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, View, Wheelchair Access, Wine
  • Private Party Facilities: Primo can accommodate up to 45 guests with a pre-selected menu in a enclosed and private area. Wine parings are optional. Minimum $1,800 per party.
  • Private Party Contact: Melissa Overdorf 4073934683x

Getting there

  • Cross Street: John Young Parkway
  • Parking: Valet
  • Parking Details: Self parking also available.
A word from Primo
Primo specializes in Italian cuisine with an emphasis on fresh ingredients, an outstanding wine list and exceptional service. The restaurant features on-site organic gardens. Located at the JW Marriott Orlando, Grande Lakes with a captivating view of a tropical paradise and Greg Norman designed golf course, you will enjoy the Primo experience.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerSpecial Occasion
  • Diners' Choice WinnerItalian
Primo reviews from OpenTable diners
42 reviews since May 24, 2014
Overall Rating4.6
  • Food4.6
    Service4.6
  • Ambiance4.2
    Noise LevelModerate
85% of reviewers would recommend this restaurant to a friend.
special occasion (30)fit for foodies (25)romantic (22)notable wine list (17)good for groups (16)scenic view (4)kid-friendly (4)neighborhood gem (3)hot spot (3)great for outdoor dining (2)great for brunch (2)vibrant bar scene (1)great for lunch (1)Show More
  • Business
    ElaineVIP
    Dined on 9/5/2014
    Great for business dinners. Food was great along with service. I would recommend it to other clients and friends.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Excellence year after year
    treratyourself
    Dined on 8/31/2014
    We have consistently had great meals here year after year. We do not get here as often as we should because we live far away but they never disappoint. Great new signature cocktails. Appetizer portions of the house made pasta is fantastic. We love everything we ate. Service was on point. Go enjoy!
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Food Quality doesn't match prices
    1DisappointedDiner
    Dined on 8/30/2014
    The bread basket is nothying to write home about. Rack of lamb consists of two small chops and a small separate piece of meat. ordered medium arrive dare. sent back, new order cooked arrrived medium rare. After cutting away fat and gristle very small amount of meat left. By the time it arrived my Wife had finished her meal. Avoid the upper deck area as it is hot smells of grease and cooking odors and is noisy. Champagne wasnt properly vhilled. Service was outstanding. Too bad the food doesnt match. Dined at Primo's for 10 years. They've gotten complacent.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great
    TerriM
    Dined on 8/30/2014
    We so enjoyed Primo. Great food and service. We will be back again and again and will tell all of our friends!
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2005
    Dined on 8/23/2014
    Food has gone downhill from last couple of years nothing special would not go out of our way to eat there service slow waitress non attentive don't sit on upper level near open kitchen horrible smells noisy and hot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Not a fine dining place
    FrequentdinerVIP
    Dined on 8/18/2014
    It claims to be a fine dining establishment in a luxury hotel complex - JW mariott and Ritz, but it is far from fine dining. Nothing special, ok for a casual local place, but nothing more. Also when I made reservation they asked for special request and I asked to put a candle on dessert and write a sign on the plate but it was totally ignored - no sigh and no candle. Disappointing
    Special Features:
    kid-friendly, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Pleasant experience
    AubbieVIP
    Dined on 8/11/2014
    This was our first time dining at Primo, we were staying at the resort. My husband and I each had a delicious salad and entrees, he the pork dish and I had the gnocchi. Both were very good. The server suggested a nice wine to pair with the meal. We were not rushed and had an enjoyable evening. The doughnut dessert is huge and the gelato is delicious. We would return.
    Special Features:
    great for brunch, good for groups, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lovely
    Lovebrewpubs
    Dined on 8/8/2014
    Wonderful meal! Nice selection! Unusual food combinations! Would definitely go back. If you are not staying at the resort itself, the bill for parking for the short time you are there is exorbitant!
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • THe Chef/Menu is Brilliant
    KimAndGreggVIP
    Dined on 7/26/2014
    I would NOT recommend the Bar at Primo. As we discovered, Unless you are sitting down to eat dinner the blonde bartender lady will ignore you. Thankfully we had reservations so after 10 minutes of waiting we left the bar. The meal was incredible as was the wine list. The manager on duty, Dillon was very helpful. On this night we celebrated a Fun birthday with our friends Michael and Rob. We all loved the fresh local and organic items. Very tasty. Our waiter was very attentive to us in spite of having to work several tables. Seems like he was always close by to fll our water glasses or wine. - Also keep an eye out for a complainer. a table close by was complaining that there was too much ice in the iced tea. Huh?
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, scenic view, neighborhood gem, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Totally Unexpected
    CharlesDVIP
    Dined on 7/20/2014
    Superb restaurant, great food, excellent service. Never saw it coming inside the hotel. Staff made it fun, Menu was really well done with lots of local items and huge selection of small plates. Great for sharing.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, great for lunch, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Another Great meal at Primo
    KimAndGreggVIP
    Dined on 7/11/2014
    This started the birthday celebrations for my wife. I ordered a bottle of 2004 Dom to kick off the night. The manager brought over a couple food items to warm up the food palate. If you like carpacio you would have been impressed. All of the dishes we had this night were very good. We are already looking forward to dinner there again in 2 weeks with our pals Michael and Rob to celebrate Michael's bday.
    Special Features:
    fit for foodies, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • JW Marrriot
    Love2eat
    Dined on 7/5/2014
    If you are staying at Grande Lakes, Primo is a very good dining option. I dine at Primo all the time
    Special Features:
    special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Amazing food
    ProfessionalResortist
    Dined on 7/3/2014
    My wife and I go to the JW often and Primo is always amazing. The Farm House Salad is out of this world with the different flavours and textures, awesome wine selection and house made pasta as well. You can't go wrong with Primo!
    Special Features:
    kid-friendly, fit for foodies, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Primo's
    Sasb4
    Dined on 6/28/2014
    This restaurant was a great evening for a special occasion. The food was outstanding and our server Brandon just did everything to make the evening special.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Don't Take the Chance
    FoodNut
    Dined on 6/26/2014
    Under the guise of being an Organic high end restaurant the only thing this establishment can deliver is a High Price. My party had been supplied the mouth water descriptions of delectable dinner appetizers and entrees, when the food arrived is was very basic and easily prepared food given a fancy name and if by chance you may be hungry this is certainly not the place for you, we are talking super small portions. I personally ordered the duck and when the plate arrived I was shocked to see two small slivers of duck covered with vegetables to make the portion look larger. If for some reason you do go, one more thing don’t bring the kids...they’ll get even smaller portions with a hefty price tag….If in Orlando… stay clear of this one!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent
    Imwbd53
    Dined on 6/25/2014
    Saltimbocca out of this world delicious. Excellent service.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food that delights the palette
    Robin
    Dined on 6/25/2014
    We found Primo to be everything that we expected. The food was a sensual experience. I had the foie gras appetizer and it just melted in my mouth releasing flavor that was light to the taste. The fish was fresh and the sambucca was cooked to perfection. We topped off the meal with chocolate cannoli and creme fraiche flan. The service was attentive. Bon appetite!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Sorento
    Dined on 6/13/2014
    The food was very good and the service great. The chicken was delicious.
    Special Features:
    kid-friendly, fit for foodies, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Lovely
    Sazzy93
    Dined on 6/13/2014
    We have dined hear a few years ago, and had great memoirs of it. We were not disappointed, the food was wonderful. Served by a very professional and friendly staff. Will definitely be back when we are in Orlando. The duck was the best we have ever eaten.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2008VIP
    Dined on 6/9/2014
    Very nice meal as usual. I was a little disappointed that they charged for my son's birthday dessert, especially considering how much we spent on the meal.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Anniversary
    outandabout
    Dined on 6/4/2014
    Surprised my wife with an Anniversary Dinner at Primo. Overall AWESOME experience from the moment we walked in the door. I had arranged for some flowers to be on the table through an outside agency and everything went over GREAT! The ladies helping us choose wine and food were second to none! Thanks Ladies. Great food, wine and dessert!! We will be back when we are in Orlando again. Cheers!
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Amazing food and ambiance
    Dyellalol
    Dined on 5/31/2014
    Had an amazing experience at Primo. The food was excellent, we had the farmers salad which came with a poached egg, we also had the 12 oz New York strip, which was cooked and seasoned to perfection. The rabbit pasta was also enjoyed as well as the amazing dessert(espresso float)The service was great and our server explained the menu to us before hand and took great care of us. Through out the meal, the chef sent small samples to the tables, it was very enjoyable. We had a fantastic evening and are glad we chose Primo to celebrate a special occasion.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Love Primo!
    chain888
    Dined on 5/25/2014
    We love this place! We eat here even if we're not staying the night at the JW. The food & wine options are fantastic and the service is outstanding!! The pastas are fresh made, the steak and porkchops are thick and delicious. Salads are light and fresh! Save room for dessert!!!
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 19 ratings-only reviews submitted since May 24, 2014
    • Overall Rating4.7
    • Food4.8
    • Ambiance4.3
    • Service4.7
    • Noise LevelModerate
  • The following 470 reviews are from the Primo reviews archive.
  • Delicious
    Scott
    Dined on 5/23/2014
    Our entire experience was superb. Friendly service, delicious food, very good quality, etc. Highly recommend. Get the Zeppolis for dessert. Melt in your mouth.
    Special Features:
    good for groups, romantic, special occasion, great for lunch, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2007
    Dined on 5/23/2014
    Food was original and outstanding! Michelle is an exceptional server: personable, very knowledgeable, extremely professional. Always seemed to appear just when needed.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Misses the mark
    Cat123
    Dined on 5/22/2014
    We had hoped for a perfect evening as we were entertaining for business. Foie gras excellent, but other dishes lacking. Asparagus under cooked and skimpy on the prosciutto. One plate cleared before all diners finished.
    Special Features:
    kid-friendly, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Evening
    OpenTable Diner Since 2013
    Dined on 5/20/2014
    We have eaten at Primo before while visiting Orlando, the ambiance, food, wine and service are always top notch.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Cyn512VIP
    Dined on 5/11/2014
    A bit pricey and tries a little too hard to be "organic" and home grown resulting in rather off beat selections
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Delicious!
    OpenTable Diner Since 2005VIP
    Dined on 5/9/2014
    Food and service was spectacular. A bit pricey, but without a doubt, you get what you pay for!
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Primo is Primo!
    Ciao2you
    Dined on 5/6/2014
    One of the best meals I have ever had. Fresh, healthy ingredients. Prepared simply, without drowning in sauces. Presentation amazes!
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Romantic Dinner
    May4
    Dined on 5/4/2014
    Other than the Chef's Eggdrop soup which had no real flavor everything else was great. I got the Scallops and my wife had the NY Strip. Both were outstanding. The staff was very attentive and did not rush the meal or the experience. We will definitely return.
    Special Features:
    fit for foodies, great for outdoor dining, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Glad we gave them a second try
    KimAndGreggVIP
    Dined on 5/4/2014
    They have a great wine list. The 2003 Dom was better than the rating. The food was incredible. The chef sent over a few little tasty morsels for us to try. Most of the menu had changed since we were there a few weeks ago. You can taste the freshness of the garden out back in their food.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great Experience
    VeryHappy
    Dined on 5/3/2014
    Great food, great service, very happy with the experience!
    Special Features:
    Fit For Foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great experience
    MarGen
    Dined on 4/24/2014
    Excellent farm to table, organic food. Wonderfully prepared and presented with a nice variety. Sit near the open kitchen...wonderful energy to watch. Staff was helpful and very courteous.
    Special Features:
    Fit For Foodies, Romantic, Late-Night Find, Neighborhood Gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great experience
    PDub
    Dined on 4/18/2014
    Great food, great service, expect to spend accordingly.
    Special Features:
    Fit For Foodies, Romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • its a Busy place
    KimAndGreggVIP
    Dined on 4/18/2014
    We loved the food. this is a resort restaurant so lots of kids running around. great wine list.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good Restaurant, Very Good Service
    albinor
    Dined on 4/17/2014
    Food was ok. A little overpriced. The hudson Valley foie grass was excellent though. Great Service.
    Special Features:
    romantic, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A lot, for very little...
    Lennox
    Dined on 4/14/2014
    It was our anniversary, however, since my wife does not like to be centre of attention telling restaurants can a hit or miss, Primo got it just right, subtle and sincere Great value, good but not great food, however, the service, ambiance and overall feeling you take away, makes it special. Definitely recommend, for both hotel residents (it's a no brainer) and those staying elsewhere, such as ourselves. .
    Special Features:
    fit for foodies, great for brunch, romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Consistently great!
    HeartDoc1VIP
    Dined on 4/12/2014
    Great menu, extremely well executed. Great oysters two ways, clams and mussels al forno followed by a shared pasta bolognese that was outstanding. Main entrees were duck breast and scallops -- both excellent. Wine service was perfect. Special request for fresh berries for dessert was accommodated effortlessly. Great dining experience, time after time!
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Too much of a good thing!
    OpenTable Diner Since 2010
    Dined on 4/12/2014
    Food very good. Chef grows many ingredients in the organic garden behind hotel. However, she tries to use then all in each dish. Hard to identify what one is eating. Too bad because food is well prepared. Just too much going! Simplify please. Service was good atmosphere good
    Special Features:
    fit for foodies, good for groups, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.