Primo
Primo

Primo

  • Dining Style: Casual Elegant
  • Website: http://www.primograndelakes.com/
  • Phone: (407) 393-4444
  • Hours of Operation:
    Dinner daily 6-10 p.m.
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Italian
  • Executive Chef: Melissa Kelly
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Farm to Table, Non-Smoking Area, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, View, Wheelchair Access, Wine
  • Private Party Facilities: Primo can accommodate up to 45 guests with a pre-selected menu in a enclosed and private area. Wine parings are optional. Minimum $1,800 per party.
  • Private Party Contact: Melissa Overdorf 4073934683x

Getting there

  • Cross Street: John Young Parkway
  • Parking: Valet
  • Parking Details: Self parking also available.
A word from Primo
Primo specializes in Italian cuisine with an emphasis on fresh ingredients, an outstanding wine list and exceptional service. The restaurant features on-site organic gardens. Located at the JW Marriott Orlando, Grande Lakes with a captivating view of a tropical paradise and Greg Norman designed golf course, you will enjoy the Primo experience.
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Primo reviews from OpenTable diners
44 reviews since July 25, 2014
Overall Rating4.5
  • Food4.5
    Service4.6
  • Ambiance4.4
    Noise LevelModerate
90% of reviewers would recommend this restaurant to a friend.
special occasion (32)fit for foodies (28)romantic (22)notable wine list (20)good for groups (18)hot spot (8)neighborhood gem (6)scenic view (5)late-night find (2)vibrant bar scene (2)great for brunch (1)kid-friendly (1)great for outdoor dining (1)Show More
  • Not what it used to be
    Marybeth
    Dined on 11/7/2014
    This is my second visit to Primo. The first time was terrific. This visit was somewhat disappointing in comparison. The food was still good, but not excellent like in the past. The service was great and the restaurant is very pretty.
    Special Features:
    good for groups, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Absolutely wonderful!
    SusieM
    Dined on 11/7/2014
    The food and service are spectacular. Everything just bursts with flavor. It's an experience both in Maine and Orlando
    Special Features:
    fit for foodies, good for groups, hot spot, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Amazing!
    weluvfood
    Dined on 11/6/2014
    I can't praise this restaurant enough, the service and food were outstanding.
    Special Features:
    fit for foodies, good for groups, late-night find, neighborhood gem, notable wine list, romantic, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good Dinner
    Andy
    Dined on 11/6/2014
    This is the first time we have eaten at Primo in Orlando. We have eaten at the Primo in Rockland Maine many times and always enjoy it. The food here is very similar and also very very good. The zeppole are to die for. The ambiance is typical for a large hotel and is nice but not as cosy as the Maine restaurant.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Dr
    4dine
    Dined on 11/6/2014
    Best selection of wild fish and seafoo. Atmosphere is very nice to. We had last night very nice server to. Overall I am very happy. It looks like they trying to improve themselves all the time.
    Special Features:
    great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Very mediocre
    needanickname
    Dined on 11/1/2014
    Good Restaurant but the food and service were not as good as it used to be. They gave away our reservation, ran out of one on the entrees only only 45 minutes into food service, and did not pour the wine at all during the meal. The food was good but not great, and considering the prices it should have been better. There are so many other wonderful restaurants in the area. If you are staying here I suggest you try the restaurant at the Ritz next door instead.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent
    OpenTable Diner Since 2013
    Dined on 10/31/2014
    Food was amazing , presentation fabulous, wait staff professional,knowledgable, helpful and very pleasant
    Special Features:
    fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Fabulous!
    Professeur
    Dined on 10/31/2014
    Food was creative, flavorful, beautifully presented. Excellent service. The restaurant's décor is a feast for the eyes!
    Special Features:
    fit for foodies, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • DELICIOUS !!
    SuperbVIP
    Dined on 10/30/2014
    The food here is DELICIOUS and unique. There is a lot of farm to table and the chef is a native of Maine. She definitely brings her mark to the plate in a beautiful way. Starter was one of the best if not THE best duck foi gras with figs that we have ever eaten - sublime. Out of the ordinary wine selections were available even by the glass. For entrees we had pork saltimbocco and grouper - total perfection with great accompaniments. And the service was impeccable - Michelle was perfection and then some.
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Our favorite restaurant
    DeeleeVIP
    Dined on 10/22/2014
    Primo is a dining experience. The service is outstanding. The food is spectacular. Three of our party had the grouper with butter basted lobster. It was succulent, moist and tasty. The fourth in our party had the swordfish. He promptly stated after the first bite that the dish was the best he had ever tasted. This was not our first visit to this restaurant but it was for our guests. We all will return when visiting Orlando.
    Special Features:
    fit for foodies, hot spot, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Lucky
    Dined on 10/20/2014
    Love this place! Every dish I've tried have been amazing.
    Special Features:
    fit for foodies, good for groups, hot spot, neighborhood gem, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Below average food with bad service
    TonyCVIP
    Dined on 10/18/2014
    This an over rated restaurant. We ordered starters and entrees. The wait between the courses was over 20 minutes. The spaghetti bolonese was cold with a heavy mediocre meat sauce not a traditional italien Bolonese. The Duck was well cooked but lacked any of the favors listed in the menu. Throughout the ordeal no one came by to refill water glasses or ask if we wanted another glass of wine. The waitress had to be tracked down to find out why we were waiting so long for the entrees. This restaurant can learn much from Normans at ritz Carlton which is on the same property.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Dining at Primo
    jozef1
    Dined on 10/15/2014
    We had a reservation on oktober 15 for dinner, a party of 4. This was our 5th time we had dinner at Primo the last year, but this experience was not good at all. First we had to ask for bread, normaly they bring it right away, and the restaurant was not busy at all!!! We ordered 4 appetizers, but they came with 3, finally the 4th was there, but the crostinis were so hard, hardly to eat. 2 of the entrees (grouper) were served with vegetables, but they were not well cooked at all. The server(Thomas)had not his best day I think. Another waiter put the coffee-pot at the window, behind the curtain(this I had never seen before in a restaurant!!! We finally paid more than 500 dollar for a party of 4, but was not worth it.
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Best BYOB in Philly!
    SSKG
    Dined on 10/4/2014
    Had a wonderful time (again) at your incredible restaurant. Can't wait until business brings me back to Philly so I can return.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Amazing and Delicious!
    DJMiami
    Dined on 10/4/2014
    I was staying at the Ritz-Carlton Hotel but I did not mind at ALL to walk to the JW Marriott who hosta this AWSOME restaurant. We were celebrating my friend's birthday...All the food for everyone at the table, from salad all the way to dessert was delicious!! The service was excellent and the wait was NONE. Kudos!!!
    Special Features:
    hot spot, late-night find, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great Group Dining
    OpenTable Diner Since 2012VIP
    Dined on 10/1/2014
    Lively atmosphere and wonderful dining! We had a large group and the service was great. I would definitely return.
    Special Features:
    fit for foodies, good for groups, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Primo says it all!
    2restaurantjunkies
    Dined on 9/28/2014
    I am only writing this review as to use up fifty characters so I can say: EXCELLENT!
    Special Features:
    fit for foodies, hot spot, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Business
    ElaineVIP
    Dined on 9/5/2014
    Great for business dinners. Food was great along with service. I would recommend it to other clients and friends.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Excellence year after year
    treratyourself
    Dined on 8/31/2014
    We have consistently had great meals here year after year. We do not get here as often as we should because we live far away but they never disappoint. Great new signature cocktails. Appetizer portions of the house made pasta is fantastic. We love everything we ate. Service was on point. Go enjoy!
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Food Quality doesn't match prices
    1DisappointedDiner
    Dined on 8/30/2014
    The bread basket is nothying to write home about. Rack of lamb consists of two small chops and a small separate piece of meat. ordered medium arrive dare. sent back, new order cooked arrrived medium rare. After cutting away fat and gristle very small amount of meat left. By the time it arrived my Wife had finished her meal. Avoid the upper deck area as it is hot smells of grease and cooking odors and is noisy. Champagne wasnt properly vhilled. Service was outstanding. Too bad the food doesnt match. Dined at Primo's for 10 years. They've gotten complacent.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great
    TerriM
    Dined on 8/30/2014
    We so enjoyed Primo. Great food and service. We will be back again and again and will tell all of our friends!
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2005VIP
    Dined on 8/23/2014
    Food has gone downhill from last couple of years nothing special would not go out of our way to eat there service slow waitress non attentive don't sit on upper level near open kitchen horrible smells noisy and hot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Not a fine dining place
    FrequentdinerVIP
    Dined on 8/18/2014
    It claims to be a fine dining establishment in a luxury hotel complex - JW mariott and Ritz, but it is far from fine dining. Nothing special, ok for a casual local place, but nothing more. Also when I made reservation they asked for special request and I asked to put a candle on dessert and write a sign on the plate but it was totally ignored - no sigh and no candle. Disappointing
    Special Features:
    kid-friendly, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Pleasant experience
    AubbieVIP
    Dined on 8/11/2014
    This was our first time dining at Primo, we were staying at the resort. My husband and I each had a delicious salad and entrees, he the pork dish and I had the gnocchi. Both were very good. The server suggested a nice wine to pair with the meal. We were not rushed and had an enjoyable evening. The doughnut dessert is huge and the gelato is delicious. We would return.
    Special Features:
    great for brunch, good for groups, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lovely
    Lovebrewpubs
    Dined on 8/8/2014
    Wonderful meal! Nice selection! Unusual food combinations! Would definitely go back. If you are not staying at the resort itself, the bill for parking for the short time you are there is exorbitant!
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • THe Chef/Menu is Brilliant
    KimAndGreggVIP
    Dined on 7/26/2014
    I would NOT recommend the Bar at Primo. As we discovered, Unless you are sitting down to eat dinner the blonde bartender lady will ignore you. Thankfully we had reservations so after 10 minutes of waiting we left the bar. The meal was incredible as was the wine list. The manager on duty, Dillon was very helpful. On this night we celebrated a Fun birthday with our friends Michael and Rob. We all loved the fresh local and organic items. Very tasty. Our waiter was very attentive to us in spite of having to work several tables. Seems like he was always close by to fll our water glasses or wine. - Also keep an eye out for a complainer. a table close by was complaining that there was too much ice in the iced tea. Huh?
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, scenic view, neighborhood gem, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ratings-Only Reviews
    Based on 18 ratings-only reviews submitted since July 25, 2014
    • Overall Rating4.7
    • Food4.8
    • Ambiance4.4
    • Service4.9
    • Noise LevelModerate
  • The following 485 reviews are from the Primo reviews archive.
  • Totally Unexpected
    CharlesDVIP
    Dined on 7/20/2014
    Superb restaurant, great food, excellent service. Never saw it coming inside the hotel. Staff made it fun, Menu was really well done with lots of local items and huge selection of small plates. Great for sharing.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, great for lunch, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Another Great meal at Primo
    KimAndGreggVIP
    Dined on 7/11/2014
    This started the birthday celebrations for my wife. I ordered a bottle of 2004 Dom to kick off the night. The manager brought over a couple food items to warm up the food palate. If you like carpacio you would have been impressed. All of the dishes we had this night were very good. We are already looking forward to dinner there again in 2 weeks with our pals Michael and Rob to celebrate Michael's bday.
    Special Features:
    fit for foodies, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • JW Marrriot
    Love2eat
    Dined on 7/5/2014
    If you are staying at Grande Lakes, Primo is a very good dining option. I dine at Primo all the time
    Special Features:
    special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Amazing food
    ProfessionalResortist
    Dined on 7/3/2014
    My wife and I go to the JW often and Primo is always amazing. The Farm House Salad is out of this world with the different flavours and textures, awesome wine selection and house made pasta as well. You can't go wrong with Primo!
    Special Features:
    kid-friendly, fit for foodies, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Primo's
    Sasb4
    Dined on 6/28/2014
    This restaurant was a great evening for a special occasion. The food was outstanding and our server Brandon just did everything to make the evening special.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Don't Take the Chance
    FoodNut
    Dined on 6/26/2014
    Under the guise of being an Organic high end restaurant the only thing this establishment can deliver is a High Price. My party had been supplied the mouth water descriptions of delectable dinner appetizers and entrees, when the food arrived is was very basic and easily prepared food given a fancy name and if by chance you may be hungry this is certainly not the place for you, we are talking super small portions. I personally ordered the duck and when the plate arrived I was shocked to see two small slivers of duck covered with vegetables to make the portion look larger. If for some reason you do go, one more thing don’t bring the kids...they’ll get even smaller portions with a hefty price tag….If in Orlando… stay clear of this one!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent
    Imwbd53
    Dined on 6/25/2014
    Saltimbocca out of this world delicious. Excellent service.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food that delights the palette
    Robin
    Dined on 6/25/2014
    We found Primo to be everything that we expected. The food was a sensual experience. I had the foie gras appetizer and it just melted in my mouth releasing flavor that was light to the taste. The fish was fresh and the sambucca was cooked to perfection. We topped off the meal with chocolate cannoli and creme fraiche flan. The service was attentive. Bon appetite!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Sorento
    Dined on 6/13/2014
    The food was very good and the service great. The chicken was delicious.
    Special Features:
    kid-friendly, fit for foodies, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Lovely
    Sazzy93
    Dined on 6/13/2014
    We have dined hear a few years ago, and had great memoirs of it. We were not disappointed, the food was wonderful. Served by a very professional and friendly staff. Will definitely be back when we are in Orlando. The duck was the best we have ever eaten.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2008VIP
    Dined on 6/9/2014
    Very nice meal as usual. I was a little disappointed that they charged for my son's birthday dessert, especially considering how much we spent on the meal.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Anniversary
    outandabout
    Dined on 6/4/2014
    Surprised my wife with an Anniversary Dinner at Primo. Overall AWESOME experience from the moment we walked in the door. I had arranged for some flowers to be on the table through an outside agency and everything went over GREAT! The ladies helping us choose wine and food were second to none! Thanks Ladies. Great food, wine and dessert!! We will be back when we are in Orlando again. Cheers!
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Amazing food and ambiance
    Dyellalol
    Dined on 5/31/2014
    Had an amazing experience at Primo. The food was excellent, we had the farmers salad which came with a poached egg, we also had the 12 oz New York strip, which was cooked and seasoned to perfection. The rabbit pasta was also enjoyed as well as the amazing dessert(espresso float)The service was great and our server explained the menu to us before hand and took great care of us. Through out the meal, the chef sent small samples to the tables, it was very enjoyable. We had a fantastic evening and are glad we chose Primo to celebrate a special occasion.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Love Primo!
    chain888
    Dined on 5/25/2014
    We love this place! We eat here even if we're not staying the night at the JW. The food & wine options are fantastic and the service is outstanding!! The pastas are fresh made, the steak and porkchops are thick and delicious. Salads are light and fresh! Save room for dessert!!!
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.