Primo at the JW Marriott Starr Pass Resort & Spa
Primo at the JW Marriott Starr Pass Resort & Spa

Primo at the JW Marriott Starr Pass Resort & Spa

  • Dining Style: Casual Elegant
  • Website: http://www.primotucson.com/
  • Phone: 5207916071x
  • Hours of Operation:
    Happy Hour: Daily 5:30pm - 6:30pm

    Dinner: Wednesday - Sunday 5:30pm - 9:00pm

    CLOSED Mondays & Tuesdays

  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: European, Italian, Mediterranean
  • Executive Chef: Melissa Kelly
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Counter Seating, Farm to Table, Full Bar, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine, Wine Bar
  • Catering: We cater specialty, high-end parties.
  • Private Party Facilities: Make your dining experience, a private one.
  • Private Party Contact: Lori Scheffing 5207916051x

Getting there

  • Parking: Hotel Parking
  • Parking Details: Primo now has a private complimentary parking lot, steps from the restaurant. Proceed past the hotels main entrance, it's on your right hand side. The Host will validate parking.
A word from Primo at the JW Marriott Starr Pass Resort & Spa
Local. Fresh. Modern.

Primo restaurant offers a fun and casual environment with a menu featuring fresh, locally sourced and organic cuisine made in our 100% scratch kitchen. It’s the perfect place for families to business diners. Experience what’s new at Primo with our inventive and robust Italian cuisine influenced by Mediterranean, French and Spanish flavors.

Executive Chef Melissa Kelly is the 2013 James Beard Foundation Awards winner of the American Express Best Chef, Northeast Award. Chef Kelly was named one of the upcoming chefs of the 90's by Food & Wine magazine, Nation's Restaurant News, Bon Appetit, Gourmet, Chocolatier, The New York Times, The Boston Globe, Travel and Leisure, Conde Nast Traveler, Town & Country, and New York Magazine, among others, have all recognized her culinary talents. Her restaurant was listed as one of the "20 Most Important Restaurants in America" by Bon Appetit Magazine in 2013.
Continued
Foodspotting photos
See all photos
Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Service
  • Diners' Choice WinnerScenic View
  • Diners' Choice WinnerSpecial Occasion
Primo at the JW Marriott Starr Pass Resort & Spa reviews from OpenTable diners
31 reviews since May 2, 2014
Overall Rating4.4
  • Food4.3
    Service4.7
  • Ambiance4.3
    Noise LevelModerate
87% of reviewers would recommend this restaurant to a friend.
special occasion (23)scenic view (20)fit for foodies (17)romantic (13)notable wine list (11)great for outdoor dining (10)good for groups (9)neighborhood gem (8)kid-friendly (6)late-night find (4)hot spot (1)Show More
  • a mixed bag
    eatnOut
    Dined on 8/21/2014
    They were out of the by the glass wine we wanted, how does that happen? And there was very loud woman in the bar area, we could hear her from our seats in the restaurant. She was screeching throughout our dinner. Spoiled the ambiance. Food was okay, salami and cheese plate very small for the price. Service was perfect, meal well paced, and the blood orange martini outstanding
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Could not pass up the pizzas
    agoodeaterVIP
    Dined on 8/9/2014
    We always sit at the chef's counter, and usually can resist the pizzas being made in front of us, but the special that night was with garlic, fresh mozzarella, figs, etc. and we couldn't resist. I'm also happy to report that the zeppoles are back to their previously light, airy state.
    Special Features:
    kid-friendly, fit for foodies, good for groups, great for outdoor dining, special occasion, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Primo
    OpenTable Diner Since 2014
    Dined on 8/9/2014
    Food was excellent. Marcos is an excellent waiter. He is attentive, funny, and VERY professional. We will be back again.
    Special Features:
    great for outdoor dining, romantic, special occasion, late-night find, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Callie
    Dined on 7/26/2014
    I was very disappointed in Primo. This was our third time there and third time was not the charm. The snapper was over cooked and had no flavor. Not Primo's fault but don't bother dressing up. People were in swim suit cover ups and shorts. Also lots of families with screaming babies, not good for a romantic meal. The prices reflect a high end special occasion restaurant, but it really isn't. Keeping in mind it's a Hotel restaurant.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Soup's on!
    agoodeaterVIP
    Dined on 7/25/2014
    My husband is a soup-lover, and every soup here has been a winner. The shrimp bisque was excellent, as usual, but the chef made it extra special this time with shrimp and a puff garnish. My bone marrow was delicious, and enhanced by its three terrific sauces (spicy ghost chile pear, chimichurri, and eggplant caponata). IF these specials are on the menu, don't miss them. (BTW: I can't wait for the outrageous pork belly special to come back!)
    Special Features:
    kid-friendly, fit for foodies, good for groups, great for outdoor dining, special occasion, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Wonderfully fresh food.
    Daytona
    Dined on 7/20/2014
    We had a great evening. Kevin the server was excellent, all his recommendations were spot on. Thanks.
    Special Features:
    good for groups, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A favorite spot
    Triz
    Dined on 7/19/2014
    Primo is a favorite spot for us, just for a quiet neighborhood dinner with friends or a special place to bring out-of-town guests. This weekend's dinner with friends was outstanding, as usual. Visiting family will be staying here next week, and we plan to continue the fun with several Primo dinners.
    Special Features:
    fit for foodies, special occasion, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Dining Experience
    mjv1
    Dined on 7/17/2014
    It's a great experience all the way around. From the grill bar setup for one if necessary to the beautiful ambiance of the dining room.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, late-night find, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Unbelievable!
    VandraVIP
    Dined on 7/12/2014
    I love this place. Every time I return I have another memorable experience. The servers know the menu inside and out and are quick to offer suggestions if asked. The atmosphere is understated elegance, and it's perfect for dining alone, with friends or someone special. I haven't had even an average meal yet, but be sure to try the squid-ink pasta, which comes with fat, juicy scallops. Yum!
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, scenic view, neighborhood gem, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Judy
    Dined on 6/22/2014
    We had a great time. The food was excellent and the servers a delight.
    Special Features:
    fit for foodies, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great sommelier!
    Travelingfoodie45
    Dined on 6/19/2014
    The sommelier joined us late in the evening and sat with our table to discuss the finer points of our wine. He was very knowledgable and a terrific addition to our table of friends!
    Special Features:
    fit for foodies, great for outdoor dining, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Menu selection and food quality
    OpenTable Diner Since 2014
    Dined on 6/15/2014
    The menu selections were limited due primarily to off season reduction of diners. The duck was undercooked (raw and barely warm). The quality of the food that evening was not as we had expected. We had dined at Primos before and the fare was far superior. It was a disappointment.
    Special Features:
    special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Very Enjoyable
    Azgirl
    Dined on 6/13/2014
    We had a lovely time and dinner there. Food and wine suggested was a great pairing. Wait staff all friendly and polite.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Very disapointed
    sadexperience1
    Dined on 5/30/2014
    Reservations were at 6:30. Didn't get done until 9:15. Our waitress was great. But the process in which the food came out was very poor. You shouldn't have to wait for 3 hour from start to finish to have dinner...Wanted to go see the entertainment on the patio but only got to enjoy it for about 20 minutes. Very disappointed...
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great food and atmosphere
    rev114VIP
    Dined on 5/25/2014
    Locating the entrance around behind the resort and parking is a bit of a challenge
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Figs were in season
    agoodeaterVIP
    Dined on 5/23/2014
    The fig tree in the side yard yielded wonderful figs for the bruschetta - don't miss it if they're still ripe and on the menu. Scallops with black in linguini was delish.
    Special Features:
    kid-friendly, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, scenic view, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A Great Mother's day
    Haardrock1141VIP
    Dined on 5/11/2014
    In the past our experience with dining out on Mother's Day has not been met with great success. PRIMO surpassed our expectations by a wide margin from the service provided by the wait staff to the great food prepared by the kitchen. The staff was very attentive to our needs and engaging in light conversation when appropriate. The Cioppino that I ordered was prepared differently than I have had elsewhere, including San Francisco, but was as good as I have had. If you are in Tucson and wanting fine dining, PRIMO should be at or near the top of your list.
    Special Features:
    romantic, special occasion, late-night find, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 14 ratings-only reviews submitted since May 2, 2014
    • Overall Rating4.5
    • Food4.5
    • Ambiance4.5
    • Service4.6
    • Noise LevelModerate
  • The following 316 reviews are from the Primo at the JW Marriott Starr Pass Resort & Spa reviews archive.
  • Great dining at marriott resort
    BuckeyeVIP
    Dined on 4/23/2014
    This restaurant was a pleasant surprise at the Marriott Star Pass Resort in Tucson. Interesting menu with food excellent as was the service. First night we ate from the full dinner menu. Another night we returned to the bar area for a lighter meal and the appetizers, pizzas, etc were also outstanding with attentive service. Nice wine list also.
    Special Features:
    Fit For Foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food was outstanding, desert
    Tbrown
    Dined on 4/4/2014
    Food was outstanding, desert reminded me of some of the best places in Little Italy and the waiteress we very personable and lnowledgiable.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Primo at Starr Pass
    Mrlifts
    Dined on 3/27/2014
    Very nice setting with exceptional service from the moment you arrive to departure. The lighting and music levels are very relaxing and elegant. The food selection is impressive and very flavorful. Truly a enjoyable evening with everyone in our party.
    Special Features:
    great for outdoor dining, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great place for a celebration.
    Mike
    Dined on 3/19/2014
    We have celebrated birthdays and anniversaries there. Always enjoy the food and service.
    Special Features:
    notable wine list, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Primo
    ipassgas
    Dined on 3/15/2014
    Had a great experience at Primos. Food and service were both outstanding.
    Special Features:
    fit for foodies, special occasion, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • It was a delightful evening
    Megunticook
    Dined on 2/26/2014
    It was a delightful evening in every way. Three of us sat outside, and had the patio to ourselves (visiting from Maine, we found the February evening plenty warm in Tucson). The server knew the menu thoroughly, and there was much of interest to choose from. The menu could be described as sort of "enlightened traditional." Sophisticated yet hearty, and thoroughly delicious. We wondered if we were going out on a limb when ordering fried artichokes (a personal favorite), as my dad was there, and it wasn't something he was used to eating -- but it was a conversion experience for him. Good wine, which we had by the quartino so that we could have some white and red, some Rhone and Chianti. Thanks to everyone.
    Special Features:
    fit for foodies, great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good and not so good.
    Jdx2VIP
    Dined on 2/15/2014
    When we first arrived the service and attention was awesome. However as the meal progressed the servers were nowhere to be found. We had an awesome mussel with lobster and shrimp starter. For dinner we had scallops and shrimp - the scallops were quite nice and on their own would rate very high. The shrimp unfortunately were way over cooked and were so encrusted in black pepper it killed the dish. Gelato for dessert was awesome. All in all we would probably try again and hope we just had some bad luck.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Huge portions, surprising
    GoYo
    Dined on 2/12/2014
    Huge portions, surprising for a classy place like this, especially with local organic ingredients. Wanted to try more, but left too much food.
    Special Features:
    fit for foodies, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Primo
    K1p2
    Dined on 2/7/2014
    This was our second dinner here and the food, beer and wine selections are wonderful . Staff is superb. Great experience.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Huge disappointment
    Devstar
    Dined on 2/4/2014
    I've been a big fan of Melissa Kelly's cooking in all the years she's had the restaurant in Rockland. However here the food was appalling. It was salty overcooked meat and fish. The pizza was doughy and inedible. The desserts were excellent and the service was great but the starters and mains were shockingly bad. My dining companions all agreed and we'd all eaten in Rockland. The only saving grace were the desserts which tasted as if Price had made them and very attentive service.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Dinner
    K1p2
    Dined on 2/3/2014
    Staff is wonderful and very helpful. Food was exactly as they described.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Foothills dining at its best!
    John2
    Dined on 1/29/2014
    Primo was TERRIFIC. We were greeted warmly by the hostess and promptly seated. The service throughout the evening was excellent by Sarah, our server. She was attentive without hovering over us. The food came out quickly from the appetizer right through dessert. Portions were just right, and the selections were perfectly prepared. The wine list was as good as one would find anywhere. The desserts menu made it difficult to choose just one, and the one we chose was sinfully delicious. We could not have had a better evening.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, notable wine list, romantic, scenic view, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • We all loved the ambiance
    Patty5158
    Dined on 1/25/2014
    We all loved the ambiance and relaxing vibe. The menu was amazing with dishes prepared in the moment not made ahead of time. Let me just mention a few items we had. The Carciofi, crispy artichoke with parmesan cheese was wonderful and we all wanted more of that. The fresh beet salad was delicious too. We also had the shrimp and the squid ink linguine, another winner. And last but not least we had a shrimp and scallop dish over squash that was fantastic. Service was well timed and very friendly.
    Special Features:
    fit for foodies, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • The food was amazing as always
    lha7
    Dined on 1/11/2014
    The food was amazing as always and the service was great. Definitely a great place to spend our anniversary!
    Special Features:
    notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great
    Dateweekend
    Dined on 1/10/2014
    This was a great restaurant and totally unexpected. The food was delicious and my girlfriend loves Italian. We had a late dinner, maybe one of five couples in the whole place. Our waiter had great recommendations and made us feel like we were the only ones there.
    Special Features:
    good for groups, notable wine list, romantic, scenic view, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Latest visit to Primo
    foodsnob
    Dined on 1/10/2014
    When ever we stay at the Starr Pass Marriott my wife and I always enjoy dinner at Primo. This occasion was one in several outstanding dinning events. My wife had the special Mussels that was prepared with various chilies and asked if it could be very spicy. Without any questions the dish was prepared and was excellent. To ensure that it was prepared correctly the Chef came directly to our table to make sure that it wasn't too hot and informed us that he was able to use a Ghost Chili in the dish. The only complain from my wife was that the Mussels were a bit on the small size, but besides that the dish was great! Overall another wonderful dinning experience at Primo.
    Special Features:
    fit for foodies, scenic view, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We dined here on New Year's
    mnoormo1VIP
    Dined on 12/31/2013
    We dined here on New Year's Eve to a special 5 course dinner. The portions were appropriate and the food absolutely outstanding.
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Wonderful surprise
    Datallmon
    Dined on 12/26/2013
    This restaurant is located at a resort and we usually don't expect too much. What a surprise. Great authentic Italian food and a knowledgeable and friendly staff. My wife and I couldn't stop marveling at the quality. It was so good that we returned the next evening for desert and a nightcap.
    Special Features:
    fit for foodies, notable wine list, scenic view, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Comfortable setting
    Teresa
    Dined on 12/21/2013
    Primo has a very comfortable setting with great food and excellent customer service. A great option when staying at the JW Marriott.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Nice ambiance
    Sammy
    Dined on 12/6/2013
    Very nice restaurant for those special occasions. The staff made our dining experience enjoyable. When we were handed our menu's, my wife and I had 2 different versions. One had a stripped bass entree and the other had halibut. Our waiter gathered our menus and brought back the correct ones. I felt they could've offered a few more entree's on the menu. I believe there were only 7 options available. My wife and I had a nice, relaxing time. I'll definitely go back.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • hidden gem
    madmaxadler
    Dined on 12/1/2013
    Hidden away on the far western edge of Tucson, primo is a great dining experience specializing in fresh on site grown veggies & herbs. Chef prepares each dish one at a time to order. The attention received from the staff is refreshingly attentative yet not over bearing.
    Special Features:
    fit for foodies, notable wine list, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Romantic dinner saved by waitress
    5thanniversary
    Dined on 11/15/2013
    In the opentable note box i explained with detail on how important was my 5th wedding anniversary dinner. That i needed something special and they just didn't know anything about it when we got to the restaurant. I mean in any other restaurant that wouldn't bother me but when you are paying triple the cost of any average restaurant in Tucson you expect nothing but the best. I ordered a NY steak medium well and it was just too dry outside and under cooked in the inside, they have hundreds of wines on a impressive list but just 5 Merlot! And i couldn't get a glass of those unbelievable. We got a table with everyone where they had like groups so not a very romantic area. Waitress brought us a special desert saved the night!!
    Special Features:
    notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Food and Service beyond comparison
    Haardrock1141VIP
    Dined on 10/28/2013
    We have been to Primo on a few other occasions but this past week the food and services were beyond our expectations. We have had good food and services in the past but this was well above. The staff was attentive yet not untrusive. The food had great taste and presentation. The have a very good wine selection. You won't be disappointed.
    Special Features:
    good for groups, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic