Polo Steakhouse
Polo Steakhouse

Polo Steakhouse

  • Dining Style: Casual Elegant
  • Website: http://www.polosteakhouseny.com/
  • Phone: 5168779385x
  • Hours of Operation:
    Lunch: Monday - Friday: 11:30am -2pm
    Lunch: Saturday (Polo Lounge): 11:30am - Close
    Dinner: Monday - Sunday: 5:30pm - 10:30pm
    Brunch: Sunday: Seatings begin at 11:30am
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Steakhouse
  • Executive Chef: Michael Mandato
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Entertainment, Full Bar, High Tea, Non-Smoking Restaurant, Private Room, Weekend Brunch, Wheelchair Access, Wine
  • Catering: The Garden City Hotel offers special event, celebration and meeting catering throughout the 25,000 sq. ft of event space in the hotel, from the Grand Ballroom to the English Garden. Speak to our Catering Director at 516.663.7010
  • Special Events: Easter Sunday Family Brunch Celebrate at our legendary, elaborate brunch with fun for the entire family. Made-to-order stations, raw bar, carving station, extravagant desserts and so much more. $75++ pp and $37++ per child under the age of 12

Getting there

  • Cross Street: Stewart Avenue
  • Public Transit: The Polo Steakhouse is located across the street from the Garden City stop of the Long Island Railroad.
  • Parking: Valet
  • Parking Details: Weeknights, self parking is available.
A word from Polo Steakhouse
Polo Steakhouse, a quintessential American Steakhouse, is led by Executive Chef Michael Mandato. Chef Mandato's menu features grilled steaks and chops - all 28-day dry aged USDA prime grade beef- along with raw bar, signature dishes and mouth-watering desserts. Re-imagined by Italian designer Marcello Pozzi, Polo Steakhouse incorporates hand-laid mahogany herringbone floors with deep cabernet textiles and custom made Italian furniture. Polo Steakhouse seats approximately 120 and includes The Wine Room, a private dining space for special events and celebrations. Open for lunch Monday through Friday, dinner served daily 5:30pm-10pm. The Garden City Hotel's famous brunch will continue on Sundays and Saturday's Polo Lounge will serve lighter fare and the hotel's renowned tea service. Polo Lounge, with a 24' granite bar and cozy fireplace, is open for cocktails daily.
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Polo Steakhouse reviews from OpenTable diners
8 reviews since May 21, 2014
Overall Rating4.1
  • Food4.1
    Service4.6
  • Ambiance4.1
    Noise LevelModerate
66% of reviewers would recommend this restaurant to a friend.
special occasion (5)romantic (4)notable wine list (3)fit for foodies (1)good for groups (1)hot spot (1)neighborhood gem (1)Show More
  • Ambience not what it used to be
    TeaAndTVforTwo
    Dined on 7/5/2014
    This was our first time having "Afternoon Tea" at the GCH since the hotel underwent renovation - we try to have Tea once a year at the GCH. Instead of "Afternoon Tea" being served in the main restaurant, it was served in the bar/lounge area. The bar/lounge area is very nice with large screen TVs and comfortable seating - but it really is not the place to serve "Afternoon Tea" There was a very nice violinist - but it seemed out-of-place with the sports programming being shown on the TVs around the room. The food was very good and the service was (as always) excellent - our server having remembered us from our previous visits.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Anniversary Dinner
    TeaAndTVforTwo
    Dined on 6/14/2014
    Have been coming to the Garden City Hotel for our Anniversary Dinner for years (we had our wedding reception at this hotel). This was our first time at Polo Steakhouse since the hotel redid their restaurant concept. There is not much to complain about with regards to the food, and the service was outstanding (it was also nice to see some recognizable faces among the restaurant staff with the changeover to the new restaurant). The real "challenge" here is the pricing - it is hard to justify in my opinion and, I am not sure if such a price-point is sustainable for those of us not on an expense account. The value proposition this restaurant represents is lacking. Case in point: $50 for a somewhat small steak is a stretch.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • January49VIP
    Dined on 6/7/2014
    This was a truly wonderful experience. Went ther after the Belmont and even though California Chrome loast it turned out to be a great evening. The Steaks we had were outstanding. Done perfectly, tasted great and the house sauce made it even better. Vegetables were done perfect and delicious. Service was great, wine was great, and on & on. Top of my list to return when in the area.
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Poor food quality.
    JuanQ
    Dined on 5/23/2014
    Food does not reflect the service or the ambiance of the restaurant!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ratings-Only Reviews
    Based on 4 ratings-only reviews submitted since May 21, 2014
    • Overall Rating4.5
    • Food4.5
    • Ambiance4.3
    • Service4.5
    • Noise LevelModerate
  • The following 25 reviews are from the Polo Steakhouse reviews archive.
  • Nope.
    mailme
    Dined on 5/17/2014
    Porterhouse for two was tough. Sides unimpressive. Way overpriced for the quality of food, but good service.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great stake place
    love2eat
    Dined on 5/10/2014
    Steaks were good. Servers were very nice. Wine list is terrible and not typical of good steak restaurants
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • No Go Polo
    GlobaltravelerVIP
    Dined on 5/4/2014
    This was a bad experience all around. I had a reservation for 5:00 and had to wait 20 minutes because they said that they don't usually open the restaurant until 5:30. Then why do they allow you to make a reservation for 5:00? I had the beet salad which was decent, and the swordfish which was really shark and was absolutely tasteless. For dessert, I had some kind of chocolate cake which was so bad that after 2 forkfuls all I wanted was the check. The food may be OK for those without a gourmet palate.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Very classy
    kitty
    Dined on 5/2/2014
    This is a beautiful renovation of a wonderful restaurant. I am glad it is back. Service is excellent and food wonderful. Very comfortable chairs and great overall dining experience. It is very pricey so you may want to save this for special occasions.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Restaurant Week
    Andy
    Dined on 4/28/2014
    We dined at the restaurant during restaurant week. The braised short ribs were delicious served beautifully and attentively. The chocolate mousse layer cake dessert was most delicious.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Good but pricey
    AllyVIP
    Dined on 4/19/2014
    The room is lovely. The menu is good. The steaks were very expensive. The waiter was very attentive and helpful. Would recommend for a special occasion because we are Long Island not the city. The prices for steaks were ridiculously higher than the city prices!!!
    Special Features:
    Great for Brunch, special occasion, Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Wasn't impressed
    LizzieVIP
    Dined on 4/14/2014
    While the ambiance was enjoyable, the food wasn't good enough to outway the cost, I found my steak dry and the sample of soup I was given needed salt. We went on a slow night so I guess the waiters weren't busy enough so they kept coming to the table to "check on us" but it was interrupting our conversation and it started to get annoying.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • This restaurant is part of
    ianlynnVIP
    Dined on 3/30/2014
    This restaurant is part of a large hotel. We ate there on a Sunday evening, and the restaurant was almost empty. The service was very good but I would not really recommend this restaurant; it was very expense.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • opinion
    lstby
    Dined on 3/22/2014
    Service and ambience was excellent but the foof was blah. I expected more in taste and execution for the high prices.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Steak Excellence!
    lola31
    Dined on 2/16/2014
    I heard this restaurant reviewed on the radio; it sounded delicious. So, to celebrate a 60th birthday I decided to try it. The ambience was charming, the food cooked to perfection and outstandingly delicious!!!! Great experience.
    Special Features:
    fit for foodies, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Terrific Steak and Lamb Chops
    JimG
    Dined on 2/15/2014
    Went with my wife for my birthday on a snowy Saturday night as we had a gift card. I work in the City and have been to all the major steakhouses as well as most on Long Island. I thought that that bone-in-filet was as good as any steak I've had in a very long time. Lamb chops were also very, very good. Appetizers (lobster bisque), sides (steak fries, steamed spinach) and dessert were average at best. The bread they put on the table after you're seated is very good. Would definitely go back again for a steak. One minor note. I'm 6 ft tall and thought the tables were too high or the chairs too low. Tables were also very wide so not really conducive for a romantic meal though the room ambiance is very nice, Service was very good as well.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Wonderful Steakhouse!
    Sean
    Dined on 2/15/2014
    Cozy seating and attentive, friendly service. Food was excellent from the appetizers (we had octopus special, beef tartare, and lobster bisque) to the steak (had the 37 oz KC strip special). The desserts looked great, but after all that we had to pass (though they gave us tasty chocolate chip cookies "for the road"). Prices are what you'd expect for a higher-end steakhouse, but you certainly get your money's worth and more.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Perfect and Pricey Brunch
    Foodiedb
    Dined on 2/9/2014
    The brunch here is amazing! The food is fantastic (split lobster tails, peeled jumbo shrimp, sushi, short ribs, fresh waffles, several fish dishes, several chicken dishes, fancy cheeses, eggs Benedict, and oh, so much more). The staff is great, and there are no lines...however, you do pay for all of this luxury. But, for a special occasion, or just to splurge now and then, it's yummily worth it. PS The desserts are amazing too!
    Special Features:
    fit for foodies, good for groups, great for brunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • afternoon tea gem
    kathi
    Dined on 1/25/2014
    We loved our afternoon tea for a special occasion. The staff was very accomodating to changing our table away from the violinist because my friend and I wanted to talk to each other, and the music prohibited that. While I appreciate a classical performer, I am not sure whether violin versus piano is the best choice. Also, I would have preferred more savory sandwiches and a few less sweets. Attentive service, very responsive. Treating two more friends to tea in near future.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Very good food,excellent service
    RohitVIP
    Dined on 1/12/2014
    Very good food,excellent service and beautiful place.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Everything about the brunch
    OpenTable Diner Since 2013
    Dined on 1/12/2014
    Everything about the brunch experience was over the top. Bravo! The price however seems a bit too high and I didn't like that a gratuity was automatically added to my bill.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Dining experience was wonderful
    Luv2dine
    Dined on 1/10/2014
    Dining experience was wonderful from the Food to the atmosphere. We decided to be seated in the lounge where we felt it to be more casual and we were delighted. We ordered the porterhouse for two. It was perfect. The service was exemplary. I highly recommend this restaurant for a special occasion with a special someone.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good Find!
    CarolC
    Dined on 12/28/2013
    Friends and I wanted to get together for dinner at a nice place. Polo is that place. We were a group of ten and had a great rectangular/square table in the center of the dining room. Service was very attentive and the decor was beautiful. The food was very very good. I had the lamb chops - done to perfection and so tender. The portions are quite large. Definitely would recommend it for groups and also for couples.
    Special Features:
    fit for foodies, good for groups, notable wine list, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Food and service were excellent.
    marv
    Dined on 12/7/2013
    Food and service were excellent. Since the walls and the floor are hardwoods, the noise level can get to be intrusive.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Small portions. Steak not
    bossarchVIP
    Dined on 11/30/2013
    Small portions. Steak not up to the grilled quality of the other great steal houses. Very overpriced for the portions.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Disappointed in Garden City
    BigEdVIP
    Dined on 11/29/2013
    Took my family of five here the Friday after Thanksgiving. Newly opened and themed restaurant in the stately Garden City Hotel, purchased by Morris Moinan a year ago. Nice atmosphere with attentive service. Caesar salad table-side a nice touch; cleaning the bowl between servings would have been appreciated. Porterhouse tasted excellent, but arrived cool to the touch and without char. Serving size only adequate, better value can be had in the many steakhouse competitors on Long Island.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Polo Steakhouse 5 Stars
    8GREAT
    Dined on 11/16/2013
    Lobster bisque , crab cakes filled with crab, Porterhouse for two medium rare. The lobster bisque was creamy with lots of flavor(but no chunks of lobster present you might expect for the price.) The crab cakes were filling and stuffed with crab meat. The dry aged porterhouse was cooked to perfection and tender and delicious. The decor was nice exept for the low back sofas that they use as seating for one side of the tables. These proved to be very uncomfortable after a while. Good service. I would recommend thus restaurant. small sofa's they use for seating at the tables have very low backs Steak sauce that I though was great but the predominate flavor was horse radi
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • On the Sunday evening that
    OpenTable Diner Since 2007
    Dined on 11/10/2013
    On the Sunday evening that we dined there, the restaurant's official grand opening was scheduled to be held a full 5 days later, and word of its early opening had not yet spread, which resulted in it being lightly patronized that evening. Nonetheless, the Polo Steak House did not disappoint. We found everything about the food and service to be 100% okay and have already recommended the restaurant to a number of our friends. We will be returning there soon to dine again and also with family and friends on Xmas Eve (a multi-decade family tradition for us at the Garden City Hotel). We are unhesitant with recommending the Polo Steak House to anyone who enjoys dining at a classy establishment.
    Special Features:
    fit for foodies, romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Decent Place Can't Rise Above Noise
    OpenTable Diner Since 2007VIP
    Dined on 11/9/2013
    The place looks lovely. Food was quite good. But the party venue located right next door has loud music thumping through the walls and ground that no level of service or quality of food can rise above. If some serious sound proofing is not done, this place will not last. Service was not as attentive as it could have been for a less than full restaurant 1 week before the grand opening. Too bad - had potential.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great food - we all had steak.
    OpenTable Diner Since 2006
    Dined on 11/9/2013
    Great food - we all had steak. wine was excellent, service outstanding. The decor is really nice and seating is so comfortable we were inclined to stay on for after-dinner drinks!!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.