Play Urban Cafe- White Oaks Resort & Spa
Play Urban Cafe- White Oaks Resort & Spa
  • Address:
    253 Taylor Road
    Niagara-On-The-Lake, ON L0S 1J0
    Neighborhood:
    Niagara-on-the-lake
  • Cuisine:
    Contemporary American
    Price: CAN$30 and under

Play Urban Cafe- White Oaks Resort & Spa

  • Dining Style: Casual Dining
  • Website: http://www.whiteoaksresort.com/play.html
  • Phone: 9056882032x5777
  • Hours of Operation:
    Play is closed for Breakfast and Open Monday-Sunday for Lunch and Dinner: 11:00am-11:00pm
  • Payment Options: AMEX,MasterCard,Visa
  • Cuisine: Contemporary American
  • Executive Chef: Michael Price
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Cafe, Full Bar, Non-Smoking Restaurant, Takeout, View, Wheelchair Access, Wine

Getting there

  • Cross Street: Glendale Avenue
  • Parking: Hotel Parking
  • Parking Details: Parking is complimentary in either the Club at White Oaks lot or White Oaks Resort parking lot. Or drive in and enjoy valet parking service at our main hotel entrance.
A word from Play Urban Cafe- White Oaks Resort & Spa
One of our founding pillars at White Oaks is our belief in living a healthy, well balanced life. Through every facet of our business at White Oaks Resort & Spa we endeavour to improve human performance whether it involves your body, mind, or even your business and career. At PLAY urban café we had the opportunity to provide some classic dishes with a twist of healthy. You’ll see whole grains and whole wheat options as well as new ingredients that enhance old favourites and change them to healthier options. Our Play menu complements your efforts in the gym or on the court all in an urban environment that is interesting and family friendly. While we are serious about healthy living, and providing a healthy menu we’ve had fun putting PLAY together and we do realize that no matter what we put on the menu, there will be some that will still want their “fun food” and heaven forbid, white bread! We encourage you to make Play a regular dining spot.
Continued
Foodspotting photos
See all photos
Play Urban Cafe- White Oaks Resort & Spa reviews from OpenTable diners
26 reviews since May 24, 2014
Overall Rating4.1
  • Food4
    Service4.5
  • Ambiance3.9
    Noise LevelModerate
94% of reviewers would recommend this restaurant to a friend.
great for lunch (14)good for groups (9)fit for foodies (8)neighborhood gem (5)kid-friendly (5)late-night find (5)vibrant bar scene (4)great for brunch (3)romantic (3)special occasion (3)great for outdoor dining (2)hot spot (2)notable wine list (2)scenic view (1)Show More
  • Good food
    OpenTable Diner Since 2014
    Dined on 9/13/2014
    Urban cafe has good food and excellent service. After a day of shopping at the outlets across the street. I was a great spot to sit relax and unwind
    Special Features:
    fit for foodies, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • it was just ok
    ccasuaguest
    Dined on 9/10/2014
    The service was slow. The food was just ok. Should have been better considering it's across the hall from liv.
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Outstanding Service
    palliserpaulVIP
    Dined on 8/23/2014
    While there is no question that the food was very good, what set this place apart was the outstanding service right from the moment we arrived , throughout the very attentive, but not intrusive, serice from our waiter, to the visit by the manager. Well done!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Food
    OpenTable Diner Since 2014
    Dined on 7/30/2014
    Don't order the quinoa encrusted chicken strips! Horrible! However, restaurant willingly allowed me to choose another meal. They were very accommodating! Good strawberry daiquiris. Food reasonably priced. Attentive staff.
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • excellent service and great food.
    djpags
    Dined on 7/25/2014
    group of 5. we had burger, fish and chips, fish tacos and turkey burger. all were amazing! Waiter was very attentive and friendly.
    Special Features:
    fit for foodies, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good but few gluten-free options
    OpenTable Diner Since 2002
    Dined on 7/23/2014
    This place advertised that they had a lot of healthy, gluten-free options so I chose it to accommodate a friend. However, they were still limited. The food and wine were pretty good but not outstanding, and there were some unique offerings which was nice to see. Love that they were kid-friendly and offered healthy options for kids.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Alme
    Dined on 6/22/2014
    The steak we ordered was done perfectly and very tender and tasty. The service was pleasant and prompt. The only downfall was the ambience of the restaurant, the menus were tattered and dirty and our table was positioned under a skylight so very bright for dining until the sun went down. We would recommend this restaurant on the food alone though.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • wonderful services
    totorotakaVIP
    Dined on 6/6/2014
    Originally I made a reservation for 6 ppl. 2 hrs before dinner, another 6 ppl wanted to join and I can't find table through open table. We walked to the restaurant and asked for change. The manager was so helpful and let us know that there is still a table for 10 available. The manager was so honest to tell us the table is a bit small and let us decide. We took the table and had dinner there. The server was good and friendly too. The food was a lot better than I expected in hotel. It was a good experience and we had a nice evening on that day.
    Special Features:
    kid-friendly, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Long weekend find
    Antebrab
    Dined on 5/24/2014
    Service was attentive, but food for me was just ok. I had the mahi mahi and my husband had steak. It was cooked as ordered. We also both enjoyed our dessert. The restaurant offered live music in the lounge area as it was Saturday night. We both enjoyed the music. There was a mix of families and couples. I would return.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 17 ratings-only reviews submitted since May 24, 2014
    • Overall Rating4.2
    • Food4.2
    • Ambiance4.3
    • Service4.5
    • Noise LevelModerate
  • The following 46 reviews are from the Play Urban Cafe- White Oaks Resort & Spa reviews archive.
  • Large portions
    OpenTable Diner Since 2012
    Dined on 5/13/2014
    Birthday dinner for my husband so good to have kid friendly meals in nice dining environment. Cookies for kids dessert came out of fridge/freezer and taste awful. Chocolate milk was watery. Does offer large portions so we took home most of our adult meals. Health nut salad good but little bland and the added salon ordered to go with it was just ok
    Special Features:
    kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Disappointing
    EvM2304VIP
    Dined on 4/26/2014
    The overall experience at Play Urban was disappointing. The place looks nice and the service is alright, but it started already wrong with the drinks: they were out of mint leaves, so no moijtos. The food was greasy and not very good at all, the fish tacos were definitely not the best in town. Won't go back there...
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Alway great!
    StuartVIP
    Dined on 3/30/2014
    We enjoyed another great meal at Play, and as usual Jessica was a great server!
    Special Features:
    fit for foodies, good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • We had a great time together,
    OpenTable Diner Since 2014
    Dined on 3/27/2014
    We had a great time together, group of 7 girls who hadn't seen each other in a long time. We hope we were not too loud for other table guests near by. All said they enjoyed their experience and would return again, good food, customer service and great atmosphere.
    Special Features:
    fit for foodies, vibrant bar scene, late-night find, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good Meal!
    farmer
    Dined on 3/23/2014
    Reasonably priced, very good food! I will go back again!
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • The Food
    veganmom
    Dined on 2/9/2014
    The food was very fresh service was good. They took our order, served us and gave use some time to eat and chat not intrusive.
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great food with a reasonable
    SpaLover
    Dined on 2/8/2014
    Great food with a reasonable prices. A bit noisy from young children in the restaurant. It will be nice if they will offer a 1/2 litre wine selection. We will love to go back to this restaurant in the future.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Superb food and Service!
    spectre0618
    Dined on 2/2/2014
    One of the best experiences I've had. Excellent food and service, manager personally visiting each table was a nice touch. Very customer service oriented. Looking forward to going back.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • WOW!!!
    JMMMRWAW
    Dined on 11/30/2013
    There was a party of 6... amazing food, fresh ingredients, lots of choice on the menu, service was friendly and professional...prices very reasonable... would go back and recommend Anytime!
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • always outstanding
    StuartVIP
    Dined on 10/26/2013
    Everything was fantastic as usual, our waitress Amanda was great and the personal touches from the hostess and manager were great too.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • My boyfriend and I just stayed
    KLow
    Dined on 9/12/2013
    My boyfriend and I just stayed at the White Oaks hotel this past weekend and we went to Play the first night. Menu and food were perfect for the not too heavy meal we were looking for. I had the Fish Tacos (delicious!), he had a Reuben and we shared a flat bread pizza which they were more than accommodating to split 1/2 my choice and 1/2 his. Also our waitress was extremely helpful in answering questions about the area and made recommendations on what to do. She even went and got a map, flyers and a couple wine tour passes too! Thanks again!
    Special Features:
    fit for foodies, romantic, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • As always, Play was spot on
    StuartVIP
    Dined on 8/21/2013
    As always, Play was spot on tonight, can't say enough great things about our favourite server Jessica.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • White Oaks
    OpenTable Diner Since 2012VIP
    Dined on 8/6/2013
    We had a wonderful dinner at Urban Play. The food is casual but we'll priced and of a high quality. We started our meal with fish tacos which were nicely spiced. My husband had the turkey burger which he also enjoyed. We appreciated the healthy food options on the menu. The had two drink specials that we also enjoyed. When our waitress discovered that the wine special was no longer available she offered us an upgraded wine for no additional cost.
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Surprised by the FOOD
    Underarmour
    Dined on 7/3/2013
    Prior to my arrival at the restaurant, I checked out the menu online and my first impression was that the food was more bar food related, meaning lots of deep fried food. When I actually got my order, I was surprised how healthy and natural my meal was made. I ordered the fish tacos and rather than deep frying the fish, it was steamed and then grilled to give it a more smoked flavour. The salad I had was light and refreshing and was not soaked in dressing. My mother ordered the lime mahi mahi dish and it was served over black rice, cooked perfectly and the fish was grilled with lime and cilantro. After our meal, we did not feel overloaded with grease and fat, which was exactly what we wanted for our dinner. Great healthy selections!
    Special Features:
    fit for foodies, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Play Urban Cafe
    chels323
    Dined on 5/23/2013
    My friend and I had a wonderful dining experience at Play. Absolutely everything was delicious and the service was knowledgable, attentive and friendly. The price was also very reasonable for the amount of food you were given. I would go back anytime.
    Special Features:
    fit for foodies, good for groups, vibrant bar scene, notable wine list, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • We celebrated my boyfriend's
    OpenTable Diner Since 2013
    Dined on 4/19/2013
    We celebrated my boyfriend's 50th birthday at Play - and they made it the perfect experience! We were greeted with a glass of champagne on the house to enjoy while we reviewed the menu. Lots of choices for appetizers and main dishes - great variety for meat lovers and vegetarians alike. Our server, Anna, was spectacular and the manager came by a few times to make sure everything met our satisfaction. We moved to the lounge for "special" coffees and were surprised by a small dessert prepared by the chef for the special occasion. I would highly recommend Play for a couples night out or for a larger group wanting to enjoy good food in a casual but upscale environment.
    Special Features:
    good for groups, late-night find, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Awesome.
    UTKmom
    Dined on 3/22/2013
    Great food and service and value. It was clear that there was quality in the ingredients used. We will definitely return.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Had another great dinner at
    StuartVIP
    Dined on 2/22/2013
    Had another great dinner at Play, the service was exceptional as usual!
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Friday night at Play, can
    StuartVIP
    Dined on 2/15/2013
    Friday night at Play, can be loud, but never worry about the food or the service! Our server Victoria did an excellent job getting our orders out to us, through the busy crowd tonight and the manager had the staff backing up each other to make sure everything was taken care of!
    Special Features:
    fit for foodies, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Outstanding service!!
    skarjagirl
    Dined on 1/25/2013
    Services was outstanding. We were celebrating a birthday and they did go out of their way to make it special. Very classy, laid back atmosphere. Perfect place to catch up with friends!!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The menu selection is great,
    OpenTable Diner Since 2012
    Dined on 9/27/2012
    The menu selection is great, something for everyone. The food was also very flavorful. The service was the only downfall. Our waitress was often missing in action and the appitizers and lunch took a long time to make it to our table. And the bill never made it to the table, I had to approach the hostess to get that straighten out.
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Always great service , but
    StuartVIP
    Dined on 9/7/2012
    Always great service , but tonight's server, Jessica, was particularly outstanding.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Nice place to unwind after
    OpenTable Diner Since 2012
    Dined on 8/11/2012
    Nice place to unwind after a busy day wine tasting.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ok, a little disappointed.
    OpenTable Diner Since 2012
    Dined on 8/10/2012
    Second time visiting Play and having had a great experience the first time, in March, I returned with sister for our birthdays. It was not busy and yet we had to wait a very long time for our lunch with no bread or anything being brought to the table. The food itself was good, apart from the dessert we ordered (the stuffed ice cream cookie) which was frozen so hard that we could not cut the cookie even after 10 minutes at the table. Also, I had this dessert in March and it had white/dark chocolate on it with a side of cream, a white chocolate wafer and a small amount of fresh fruit. This time the cookie had some whipped cream dumped on top and one strawberry and was not nearly as impressive. Not in a rush to return.
    Special Features:
    kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Highly Recommend PLAY URBAN CAFE
    OpenTable Diner Since 2011
    Dined on 8/3/2012
    We were three friends meeting for lunch. We were given a lovely table and lots of immediate attention. The menu was a delight. One friend had the hamburger and fries, and though it sounds 'ordinary', wasn't. She enjoyed it very much. The other friend ordered the grilled cheese sandwich and soup of the day. Both absolutely delicious! I had the Tandoori Plate - every bit as good as I've had at an Indian restaurant. I will order this again. Overall, the experience was delightful. (We didn't have room for coffee or desert, but we would have enjoyed something a bit more exciting than that silly green mint, with our bills.)
    Special Features:
    fit for foodies, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • the place is very casual but
    notimpressed
    Dined on 7/25/2012
    the place is very casual but nice. the food was good and the bar scene was lively. service was ok, not great but better than average
    Special Features:
    neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • good but not great
    OpenTable Diner Since 2002
    Dined on 7/21/2012
    It was just above mediocre, the food was good but not wow. I have no complaints about the service, she was friendly and perfectly attentive.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food was excellent as always!!
    MommaHerks
    Dined on 5/1/2012
    Food was excellent as always!! Server was pleasant and efficient although 2 orders came to the table incorrect, so I believe that was a kitchen issue, and not the fault of our server. Group of 7 people, so it would have been nice to have separate cheques, but we were never asked if we wanted them. Overall, will always come back for the food!
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • This is our 5th time here
    OpenTable Diner Since 2010
    Dined on 4/28/2012
    This is our 5th time here lunch and dinner, great food great service this is our go to place.
    Special Features:
    fit for foodies, good for groups, kid-friendly, neighborhood gem, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • My friend and I visited Play
    OpenTable Diner Since 2012
    Dined on 4/20/2012
    My friend and I visited Play Urban Cafe for a nice quiet dinner before embarking on our Wellness Weekend Conference with our group. We each enjoyed our meal and the atmosphere helped set the mood for the weekend to follow. We would recommend this restaurant to anyone looking for great food, great price, with the same being said for service and atmosphere. Thank you.
    Special Features:
    special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • We had an Eater dinner at
    OpenTable Diner Since 2011
    Dined on 4/8/2012
    We had an Eater dinner at PLAY. There was tons of options for dinner and Lynn the server was fantastic. The staff was friendly and the ambiance was warm and welcoming.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet