Palm Restaurant - NYC West Side
Palm Restaurant - NYC West Side

Palm Restaurant - NYC West Side

  • Dining Style: Casual Elegant
  • Website: http://www.thepalm.com/Palm-West
  • Phone: 2123337256
  • Hours of Operation:
    Lunch: Monday - Saturday: 11:45am - 3:00pm,

    Dinner: Monday - Saturday: 3:00pm - 11:00pm,

    Sunday: 4:45pm - 10:00pm
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Seafood, American, Steakhouse
  • Executive Chef: Michael England
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking Area, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Wheelchair Access, Wine
  • Catering: You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.

  • Special Events: There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Getting there

  • Cross Street: Between 8th & Broadway
  • Parking: Public Lot
  • Parking Details: Central Parking on 50th between Broadway and 8th Ave (just east of Palm West) offers discounted parking for Palm guests.
A word from Palm Restaurant - NYC West Side
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in the heart of the theatre district in Time Square, Palm Restaurant has become a hotspot for theatre-goers, celebrities, tourists and Palm Restaurant regulars alike. Loyal Palm Customers include Andy Cohen, Don King, Kathy Lee and Hoda and the cast of Book of Mormon to name a few. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
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Palm Restaurant - NYC West Side reviews from OpenTable diners
335 reviews since May 21, 2014
Overall Rating4.2
  • Food4.3
    Service4.3
  • Ambiance4
    Noise LevelModerate
87% of reviewers would recommend this restaurant to a friend.
special occasion (184)fit for foodies (109)good for groups (103)neighborhood gem (76)great for lunch (72)notable wine list (69)hot spot (47)romantic (42)vibrant bar scene (39)late-night find (24)kid-friendly (23)great for brunch (12)great for outdoor dining (6)scenic view (5)Show More
  • A sad experience
    Tony
    Dined on 9/14/2014
    It is sad but my duty as a loyal 837 member to provide my comments to the chef regarding the experience my wife had with a Chilean sea bass which she has tried before in other Palm restaurants with a very big different experience. She said it was not cooked right and the flavor was on the dry side :" it did not tasted similar to previous experiences " . She also mentioned to me, and I could confirm that the mashed postatoes she ordered had a "box type of taste". I did not tried the bass because I am allergic to fish and sea food But did tried the mashed potatoes. On the positive side I could say that my entree and half & half were excellent as always ! I told my wife that everyone has the right to have a bad day Sincerely
    Special Features:
    good for groups, great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good find
    Funincity
    Dined on 9/13/2014
    The service from when we walked in to as we left were friendly kind and attentive, Exactly what one looks for for a restaurant
    Special Features:
    fit for foodies, good for groups, great for lunch, late-night find, notable wine list, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2011
    Dined on 9/12/2014
    the service was amazing, the food absolutely delicious, would highly recommend this restaurant to anyone who is looking for great food and great service
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lobster fest delight!
    DoctorMVIP
    Dined on 9/10/2014
    Managed to get a table to the Palm's Lobster Festival and my friend and I shared a 4 pound lobster, two appetizers, and one side for $99. So much food I had enough left-overs for two lunches! The last time I tried to book a table when they had this offer, they were sold out in a nano-second. This offer probably won't return until next summer, but worth watching for! I always have a good time at the Palm (but it can get loud).
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Perfect team running the place!
    123AndyRollingstone
    Dined on 9/10/2014
    Staff and food perfect....every time! For any occasion, work related, date related, special occasion, you will not be disappointed. The food will tantalize your palate and the staff will make you feel as if your family. (The nicer relative’s!)
    Special Features:
    good for groups, hot spot, notable wine list, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Disappointed
    Rifralex
    Dined on 9/9/2014
    Went to this Palm 4-5 months ago, pre-theater, I asked for a med rare steak, and it was dry and well done. I won't send food back and then eat it when it comes back from the kitchen, if I send it back, I'll leave. I let it ago and stayed. We went again to this Palm, pre-theater, not even remembering our last experience. We spent a bundle of money, and it was a waste, just a terrible experience! My wife and I decided that we are never going to this Palm again, nor eat at another Palm for awhile, I'm sure. The Monday salad, my wife and I shared, was a wet, wilted mess. The NY Strip for two, was just so-so, we very disappointed. May I also say that we are 837 club members, and never had a bad experience in the other Palms.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Always Great Theatre District Find
    Rich
    Dined on 9/5/2014
    My wife and I go to the theatre a lot. We can always rely on Palm West for great food, service and timing. We love the Palm, go to all of them as much possible and can definitely rate Palm West all the way up there.
    Special Features:
    fit for foodies, good for groups, notable wine list, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Always good
    Eric
    Dined on 9/5/2014
    We were visiting New York City and had lunch at the Palm. As usual it was very very good. The meal was served in a timely manner and it was perfect.
    Special Features:
    fit for foodies, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • excellent
    yff96
    Dined on 9/4/2014
    We both had the NY strip steak. It was the most tender NY strip we have ever had. Excellent waiter and support staff. We will be returning.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lunch
    LpTen1825
    Dined on 9/2/2014
    Over the last three years, a friend and I have always gone and had lunch here. The food is always very good, the wait staff excellent - attentive, friendly, and accommodating, and the ambiance comfortable - not overly casual or overly pretentious, Always had the 3 course Power Lunch special - Caesar Salad, Filet Mignon, and desert - can't beat the price. Can't beat the service - excellent, excellent, excellent - at any price!
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Delicious!
    EllenDVIP
    Dined on 8/30/2014
    Wonderful steak and Caesar salad. Good service. Everything was top notch.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2008
    Dined on 8/30/2014
    I have dined at the Palm Westside many times in the past. This time was a little bit of a disappointment. The service was a little slow which is very unusual. The food did not come out cooked correctly and had to be sent back. My filet mignon was cooked well done when I asked for medium rare. The sides were just okay . The house wine was way overpriced but that has always been that way.
    Special Features:
    good for groups, great for lunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • LOBSTER DEAL
    IRWINICO
    Dined on 8/30/2014
    Nova Scotia Lobsters are way more delicious than Maine Lobsters. In Particular the 837 deal, 6# female lobster for $130 with salad & side for 2 is worth the price!
    Special Features:
    fit for foodies, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • special events fabulous
    Bolesh
    Dined on 8/30/2014
    We had the 4-lbs lobster special this time on Saturday. It was prepared and presented excellently. Service was just fantastic too. Worth driving in to The City from West Hartford, CT. Luckily we had just a little other business tohhandle before our dinner at the Palm Westside. We are so happy to have found the PALM group during our Las Vegas trip in 2007. Since then we've been coming regularly to the Palm Westside in Manhattan.
    Special Features:
    fit for foodies, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • ABSOLUTELY PERFECTION!!!
    Luda3209
    Dined on 8/30/2014
    My girlfriend and I enjoyed lunch so much that we've decided to go there again next week instead if another restaurant. we made a new reservation before we even left the restaurant. Service and food were GREAT!! The ideal location too because we saw WICKED and it was just across the street.
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A special dining experience
    Miramax
    Dined on 8/29/2014
    Attention to details beginning with a callback to confirm our reservation followed by pros taking us to our well appointed table. This is a dressy establishment but with personal touch. We ordered the 4 lb lobster special preceded by Lobster bisque and Caesar salad made to perfection. It was the most delicious lobster I ever had! Try key lime pie and espresso for post entree! Definitely better than Daniel's if I may say so!
    Special Features:
    fit for foodies, hot spot, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Very Good, not Great
    happytodine
    Dined on 8/28/2014
    The food was very good but I guess my expectation was a bit too high. My strip steak was a bit too salty but my wife's "filet mignon" was good. What we forget to do is order them medium rare. Medium is too well done for a good steak. We thought the overall experience was good but we think there are better steakhouses for the price. The dessert we had, Key Lime pie, was a bit too "dense"; not light enough.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Always excellent
    Alfredo
    Dined on 8/27/2014
    I've been to The Palm in Atlantic City (Tropicana) about 5-6 times and was never disappointed, and i just went to the NYC Palm for the first time. It was just as good, if not better! Great place.
    Special Features:
    good for groups, hot spot, late-night find, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lobster Fest
    NycjennVIP
    Dined on 8/26/2014
    I don't usually get lobster in a steak house but their summer lobster deal was too good to pass up! The lobster was deliciously prepared and presented- cracked and split open. Service was friendly and attentive. It's a tad touristy but that's what you get in that area.
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • good lobster deal
    OpenTable Diner Since 2014
    Dined on 8/25/2014
    the summer 2 for $99 4lb lobster deal was awesome.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Another great meal at Palm
    IenjoyeatingoutVIP
    Dined on 8/25/2014
    I eat here a couple of times each year and Palm never disappoints. This week I went with a friend for lunch and ordered the Business Lunch special, and to start I had the soup and my friend the salad. The lentil soup was a little different than I expected, lighter and more tomato based but tasty. My friend's salad was plenty to share. We both had the salmon with the mango salsa, which was very nicely prepared, with reliably good the half and half (potato chips and onion strings) side dish. We both had the Cheese cake (yum) for desert and then rolled out of the restaurant. The waiter was very nice and the service good, as expected.
    Special Features:
    good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent
    Robin
    Dined on 8/24/2014
    I have dined at the Palm several times. I tried other steakhouses but keep returning. Their food is excellent, service is outstanding. I love their prime rib but this time unfortunately it was Sunday so no prime rib:( .
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Improved
    ChuckVIP
    Dined on 8/23/2014
    Service was much better than the last time we ate at the Palm, July 2014. We decided to give the place another chance since the food and service were so good on prior occasions and we were pleased enough plan to return in the future.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Disappointed
    OpenTable Diner Since 2012
    Dined on 8/23/2014
    Been to this restaurant rascal summer for the lobster special This year it seems they skimped on the choices and the food Not sure it is with it anymore
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Excellent
    SamiVIP
    Dined on 8/23/2014
    Although we had read the reviews, we were still unsure if we made the correct choice in booking a reservation. However, it was in a convenient location, time needed was available and the menu looked good. From the moment we walked into the restaurant, we were well taken care of by a courteous staff and a waitress that was friendly and knowledgable about the menu and the wine list. Her recommendations about both, made our evening even more enjoyable. She asked if we were going to a show and made sure we were done in time without us feeling rushed. We will definitely come back.
    Special Features:
    kid-friendly, fit for foodies, good for groups, romantic, special occasion, late-night find, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Awful service
    Foodie4life
    Dined on 8/23/2014
    The service was horrible. The tomatoes were clearly refrigerated and were mealy. When asked we politely told them about the tomatoes and nothing was done about it. The server was rude and inattentive. The food was mediocre at best. I will never return to the palm chain. The best part of the meal Was the sautéed asparagus.
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2014
    Dined on 8/23/2014
    Table was not cleared of wine glasses. Appertizer was cold and served too fast. Salad was poor, not well made. After first round of drinks could not find waiter to order second round had to get another waiter to get for us. Only saving grace was the actual entrees which were great but then took too long to clear the table.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Place!
    ThePalmWestSide
    Dined on 8/21/2014
    This Palm is one of my favorite places to dine in New York. Food and service is great. I always look forward to dinning at the Palm.
    Special Features:
    special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent, dependable quality rest.
    FrankBeacham
    Dined on 8/21/2014
    The Palm is an old school, high quality restaurant that's an always reliable place for excellent steak and lobster, as well as anything else on the menu. It's quiet and comfortable, but a bit expensive.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Always Great
    upstatedownstate
    Dined on 8/20/2014
    Palm West Side gets everything right. Never fails to impress. Luncheon fixe price not to be missed. Flourless chocolate cake amazing.
    Special Features:
    special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Used to be better
    SuenJoeVIP
    Dined on 8/17/2014
    My husband and I have eaten at this location and enjoyed it. Unfortunately, this time we brought 5 other first time diners and the food quality was jusk okay. We are so used to delicious steaks here but we didn't recieve that this visit. I don't think anyone we brought will go back and give it another try. The sides were fabulous but the steaks were subpar for the Palm. I also ordered the 837 Club special and didn't recieve the crab meat that was in the entree description.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Service, Very Accommodating
    SJFan
    Dined on 8/16/2014
    We were a group of 10 family members who took "Grandmom" to a show and dinner for her birthday. We had reservations and were seated right away. The round table was big enough but still cozy enough for conversations. Food was wonderful - large portions with sides family-style. Service was very good and they even sang Happy Birthday. Loved the painted pictures of celebrities and friends of The Palms. Only problem, and its a good problem, is that the desserts were also good sized and we couldn't finish them after the large entrees. The 7-layer chocolate cake looked like 1/4 of a cake! 3 people ate some of it and still couldn't eat it all.
    Special Features:
    kid-friendly, fit for foodies, good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Best Steak House in NYC
    Hankyc
    Dined on 8/15/2014
    Living in New York had afforded me the opportunity to dine in most of the steak restaurants in New York City. Yet I keep going back to the Palm, because it is simply the best. The food, the service, the ambiance is always superior. I have never had a bad meal or been treated poorly by wait staff. There may be others but as far as I am concerned, The Palm is the best.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Midtown gem
    OpenTable Diner Since 2014
    Dined on 8/12/2014
    My husband and I had a great time at the Palm near Times Square. We went to celebrate my birthday. It was easy to get to by train, so no parking woes. The food was good - never had I seen a lobster so HUGE! It was tender, sweet, and succulent. The service was top notch. Some sections of the restaurant can be noisy - especially in the main seating area; but fortunately, we were seated in a quiet booth on the side, which made for a romantic dining experience. I can't wait to take the rest of the family to this wonderful restaurant. I also plan to check out the other Palm locations.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, late-night find, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Love love love the Palm
    OpenTable Diner Since 2014
    Dined on 8/11/2014
    One of my favorite places to bring clients and friends. Food and service are outstanding. Great place to talk also - not too loud, but not too quiet, to have a private conversation.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, great for lunch, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Where to begin, with perfection
    Patricia
    Dined on 8/11/2014
    Well, how was the steak? Only the best filet mignon I've had in my life. I would most likely get the larger portion next time, but the smaller with a half lobster, which I've loved before at Palm. This time I loved the mozzarella and tomato appetizer, and part of two desserts we shared, creme brulee and carrot cake. In the carrot cake the nuts may have been toasted and were -- better. All of the food had that Palm touch that set it apart and made it special. Oh yes, the whipped potatoes with goat cheese were yummy. The service was helpful, friendly and not stuffy at all. I need to come back for prime rib, more filet mignon, half a big lobster again, new sides and favorite old ones. I need to come back with more family and friends.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, kid-friendly, late-night find, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Never Fails!
    OpenTable Diner Since 2014
    Dined on 8/10/2014
    We had dinner two times during our one week stay! always great food.
    Special Features:
    special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Delicious
    LuvSteak
    Dined on 8/9/2014
    Absolutely perfect food steaks are the best! Highly recommended.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • a bit of a disappointment this time
    katy
    Dined on 8/9/2014
    My husband and I have been to this location with family & friends many times This time the service was mediocre and over priced on glass of wine We may have to think about returning However the lobster was good
    Special Features:
    special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Well done
    Matte
    Dined on 8/9/2014
    Went there saturday evening for pre theatre dinner. We had excellent service, our waitress was outstanding. Food was very good especially the mozzarella and tomatoe and the filet mignon.
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.