Palm Restaurant - NYC West Side
Palm Restaurant - NYC West Side

Palm Restaurant - NYC West Side

  • Dining Style: Casual Elegant
  • Website: http://www.thepalm.com/Palm-West
  • Phone: 2123337256
  • Hours of Operation:
    Lunch: Monday - Saturday: 11:45am - 3:00pm,

    Dinner: Monday - Saturday: 3:00pm - 11:00pm,

    Sunday: 4:45pm - 10:00pm
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Seafood, American, Steakhouse
  • Executive Chef: Michael England
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking Area, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Wheelchair Access, Wine
  • Catering: You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.

  • Special Events: There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Getting there

  • Cross Street: Between 8th & Broadway
  • Parking: Public Lot
  • Parking Details: Central Parking on 50th between Broadway and 8th Ave (just east of Palm West) offers discounted parking for Palm guests.
A word from Palm Restaurant - NYC West Side
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in the heart of the theatre district in Time Square, Palm Restaurant has become a hotspot for theatre-goers, celebrities, tourists and Palm Restaurant regulars alike. Loyal Palm Customers include Andy Cohen, Don King, Kathy Lee and Hoda and the cast of Book of Mormon to name a few. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
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Palm Restaurant - NYC West Side reviews from OpenTable diners
338 reviews since April 30, 2014
Overall Rating4.3
  • Food4.3
    Service4.3
  • Ambiance4
    Noise LevelModerate
85% of reviewers would recommend this restaurant to a friend.
special occasion (184)fit for foodies (105)good for groups (103)neighborhood gem (72)notable wine list (70)great for lunch (67)hot spot (44)romantic (42)vibrant bar scene (41)late-night find (23)kid-friendly (22)great for brunch (13)scenic view (5)great for outdoor dining (4)Show More
  • Lobster Fest
    NycjennVIP
    Dined on 8/26/2014
    I don't usually get lobster in a steak house but their summer lobster deal was too good to pass up! The lobster was deliciously prepared and presented- cracked and split open. Service was friendly and attentive. It's a tad touristy but that's what you get in that area.
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • good lobster deal
    OpenTable Diner Since 2014
    Dined on 8/25/2014
    the summer 2 for $99 4lb lobster deal was awesome.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Another great meal at Palm
    IenjoyeatingoutVIP
    Dined on 8/25/2014
    I eat here a couple of times each year and Palm never disappoints. This week I went with a friend for lunch and ordered the Business Lunch special, and to start I had the soup and my friend the salad. The lentil soup was a little different than I expected, lighter and more tomato based but tasty. My friend's salad was plenty to share. We both had the salmon with the mango salsa, which was very nicely prepared, with reliably good the half and half (potato chips and onion strings) side dish. We both had the Cheese cake (yum) for desert and then rolled out of the restaurant. The waiter was very nice and the service good, as expected.
    Special Features:
    good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent
    Robin
    Dined on 8/24/2014
    I have dined at the Palm several times. I tried other steakhouses but keep returning. Their food is excellent, service is outstanding. I love their prime rib but this time unfortunately it was Sunday so no prime rib:( .
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Improved
    ChuckVIP
    Dined on 8/23/2014
    Service was much better than the last time we ate at the Palm, July 2014. We decided to give the place another chance since the food and service were so good on prior occasions and we were pleased enough plan to return in the future.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Disappointed
    OpenTable Diner Since 2012
    Dined on 8/23/2014
    Been to this restaurant rascal summer for the lobster special This year it seems they skimped on the choices and the food Not sure it is with it anymore
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Excellent
    SamiVIP
    Dined on 8/23/2014
    Although we had read the reviews, we were still unsure if we made the correct choice in booking a reservation. However, it was in a convenient location, time needed was available and the menu looked good. From the moment we walked into the restaurant, we were well taken care of by a courteous staff and a waitress that was friendly and knowledgable about the menu and the wine list. Her recommendations about both, made our evening even more enjoyable. She asked if we were going to a show and made sure we were done in time without us feeling rushed. We will definitely come back.
    Special Features:
    kid-friendly, fit for foodies, good for groups, romantic, special occasion, late-night find, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Awful service
    Foodie4life
    Dined on 8/23/2014
    The service was horrible. The tomatoes were clearly refrigerated and were mealy. When asked we politely told them about the tomatoes and nothing was done about it. The server was rude and inattentive. The food was mediocre at best. I will never return to the palm chain. The best part of the meal Was the sautéed asparagus.
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2014
    Dined on 8/23/2014
    Table was not cleared of wine glasses. Appertizer was cold and served too fast. Salad was poor, not well made. After first round of drinks could not find waiter to order second round had to get another waiter to get for us. Only saving grace was the actual entrees which were great but then took too long to clear the table.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Place!
    ThePalmWestSide
    Dined on 8/21/2014
    This Palm is one of my favorite places to dine in New York. Food and service is great. I always look forward to dinning at the Palm.
    Special Features:
    special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent, dependable quality rest.
    FrankBeacham
    Dined on 8/21/2014
    The Palm is an old school, high quality restaurant that's an always reliable place for excellent steak and lobster, as well as anything else on the menu. It's quiet and comfortable, but a bit expensive.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Always Great
    upstatedownstate
    Dined on 8/20/2014
    Palm West Side gets everything right. Never fails to impress. Luncheon fixe price not to be missed. Flourless chocolate cake amazing.
    Special Features:
    special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Used to be better
    SuenJoeVIP
    Dined on 8/17/2014
    My husband and I have eaten at this location and enjoyed it. Unfortunately, this time we brought 5 other first time diners and the food quality was jusk okay. We are so used to delicious steaks here but we didn't recieve that this visit. I don't think anyone we brought will go back and give it another try. The sides were fabulous but the steaks were subpar for the Palm. I also ordered the 837 Club special and didn't recieve the crab meat that was in the entree description.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Service, Very Accommodating
    SJFan
    Dined on 8/16/2014
    We were a group of 10 family members who took "Grandmom" to a show and dinner for her birthday. We had reservations and were seated right away. The round table was big enough but still cozy enough for conversations. Food was wonderful - large portions with sides family-style. Service was very good and they even sang Happy Birthday. Loved the painted pictures of celebrities and friends of The Palms. Only problem, and its a good problem, is that the desserts were also good sized and we couldn't finish them after the large entrees. The 7-layer chocolate cake looked like 1/4 of a cake! 3 people ate some of it and still couldn't eat it all.
    Special Features:
    kid-friendly, fit for foodies, good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Best Steak House in NYC
    Hankyc
    Dined on 8/15/2014
    Living in New York had afforded me the opportunity to dine in most of the steak restaurants in New York City. Yet I keep going back to the Palm, because it is simply the best. The food, the service, the ambiance is always superior. I have never had a bad meal or been treated poorly by wait staff. There may be others but as far as I am concerned, The Palm is the best.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Midtown gem
    OpenTable Diner Since 2014
    Dined on 8/12/2014
    My husband and I had a great time at the Palm near Times Square. We went to celebrate my birthday. It was easy to get to by train, so no parking woes. The food was good - never had I seen a lobster so HUGE! It was tender, sweet, and succulent. The service was top notch. Some sections of the restaurant can be noisy - especially in the main seating area; but fortunately, we were seated in a quiet booth on the side, which made for a romantic dining experience. I can't wait to take the rest of the family to this wonderful restaurant. I also plan to check out the other Palm locations.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, late-night find, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Love love love the Palm
    OpenTable Diner Since 2014
    Dined on 8/11/2014
    One of my favorite places to bring clients and friends. Food and service are outstanding. Great place to talk also - not too loud, but not too quiet, to have a private conversation.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, great for lunch, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Where to begin, with perfection
    OpenTable Diner Since 2014
    Dined on 8/11/2014
    Well, how was the steak? Only the best filet mignon I've had in my life. I would most likely get the larger portion next time, but the smaller with a half lobster, which I've loved before at Palm. This time I loved the mozzarella and tomato appetizer, and part of two desserts we shared, creme brulee and carrot cake. In the carrot cake the nuts may have been toasted and were -- better. All of the food had that Palm touch that set it apart and made it special. Oh yes, the whipped potatoes with goat cheese were yummy. The service was helpful, friendly and not stuffy at all. I need to come back for prime rib, more filet mignon, half a big lobster again, new sides and favorite old ones. I need to come back with more family and friends.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, kid-friendly, late-night find, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Never Fails!
    OpenTable Diner Since 2014
    Dined on 8/10/2014
    We had dinner two times during our one week stay! always great food.
    Special Features:
    special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Delicious
    LuvSteak
    Dined on 8/9/2014
    Absolutely perfect food steaks are the best! Highly recommended.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • a bit of a disappointment this time
    katy
    Dined on 8/9/2014
    My husband and I have been to this location with family & friends many times This time the service was mediocre and over priced on glass of wine We may have to think about returning However the lobster was good
    Special Features:
    special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Well done
    Matte
    Dined on 8/9/2014
    Went there saturday evening for pre theatre dinner. We had excellent service, our waitress was outstanding. Food was very good especially the mozzarella and tomatoe and the filet mignon.
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Harcher
    Dined on 8/9/2014
    Still a great resturant for service and a great summer lobster special
    Special Features:
    fit for foodies, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Amy26BDVIP
    Dined on 8/8/2014
    We love The Palm West and will definitely return. I usually get Fillet Oscar, but this time went for the rib eye. Cooked with butter sauce, it was a little different. Not exactly what I expected.
    Special Features:
    fit for foodies, romantic, special occasion, great for lunch, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Did Not Meet Expectations
    Sandi1957
    Dined on 8/8/2014
    The restaurant was highly recommended, so we had high expectations. Those that had seafood (lobster and sea bass) were very happy. The people that chose the steak thought it was overpriced for the quality. The one that chose pasta was the most disappointed. Everyone loved the desserts.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • late night after theatre
    drwfs
    Dined on 8/7/2014
    The menu allows for mix and match appetizers, salads, and sides to become a great late night super. Good drinks, nice place
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good food, Excellent service
    GCon
    Dined on 8/7/2014
    The only downside to our visit was the noise level, it tends to be a little too high but still acceptable
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great find
    Psak
    Dined on 8/6/2014
    Had a nice dinner. Kid friendly. Good choice on the menu. Would recommend.
    Special Features:
    kid-friendly, fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2002VIP
    Dined on 8/6/2014
    This was a somewhat disappointing dinner. Over the years, we have patronized perhaps a half dozen Palm Restaurants around the country. Our experience has always been good to excellent. This was our first time at this restaurant. Because the service was somewhat lackadaisical and the food was just so-so and given its location just off Times Square, we wondered if this location caters primarily to the tourist trade so that repeat customers aren't important. On the other hand, our experience at the Las Vegas Palm within the past two years was excellent. So, maybe this restaurant was just having a bad night or its needs new leadership. We would not return to this particular location.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good, Dependable
    OpenTable Diner Since 2010
    Dined on 8/5/2014
    I often go to this Palm for business and some social dining. The place is comfortable, clean. The service is quite good and of course, the food is great. My standby Palm is the Palm Too across town on 45th and 2nd. It cannot be beat though, that is just my opinion after 25 years of going there - I might be biased!
    Special Features:
    fit for foodies, good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • AMK11
    Dined on 8/5/2014
    Excellent restaurant, the food is great and the service is helpful without being smothering. The prices are on the high side so a prixe fixe would be a nice addition.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Jose
    Dined on 8/2/2014
    Food and service were excellent. Donuts for dessert were sinful and a great idea for a change of pace. Had never tried them before but my grandson raved about them last time we were there with him.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • First bad time in this restaurant
    thorgy
    Dined on 8/2/2014
    I have been going to this restaurant (different locations) and loved everyone of them This Saturday was by far the worst experience we have had First they put us in a table that faces the wall where all of the waiters stand and stare at you. The apps tasted like they were a day old and were made from a frozen bag My wife was given an appetizer size portion for her entrée We only realized it when we got the check I asked the waiter for his recommendation on the steak and he gave me of course the most expensive which I don't mind that was mostly FAT I think there was maybe 40% GOOD MEAT. I was very disappointed with this restaurant and surprised I am going to write to them and let them know how I feel.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Best hashed brown potatoes!
    JoanVIP
    Dined on 7/27/2014
    The hash brown potatoes are the best on the planet. The creamed spinach is excellent the steak is the best in NY.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Palm restaurant
    BigD
    Dined on 7/27/2014
    The Palm was So so. It was our 40th wedding anniversary. We ordered the 4 lb. lobster for two. The tail was tough. I didn't like the fact that the only ribeye steak they had on the menu was a 24 oz. portion.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Never go back
    OpenTable Diner Since 2011
    Dined on 7/26/2014
    I have been to at least ten steak houses, these was the worst by far, the staff and service was great, the food had absolutely no taste, my Filet was very fatty, I dont want to bash it to much but I would not recommend
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Joe Flaherty review
    Flo33
    Dined on 7/26/2014
    We were celebrating my wife's 40 th birthday, service was excellent, despite my spinach being cold the meal was excellent and did not disappoint. Gi Gi salad could have been my meal it is that filling. We would not hesitate to go back to the Palm.
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Palm West NYC
    OpenTable Diner Since 2014
    Dined on 7/26/2014
    The steaks at the Palm are the best. Always perfectly cooked. Lobster bisque is excellent. Can't wait to return.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Always consistant
    OpenTable Diner Since 2011
    Dined on 7/26/2014
    west Side Palm is always a good choice , especially when seeing a show. The discount parking of only $20 for up to 5 hours is enough time to see a show and have dinner and is a bargain. We had the 4 lb. lobster to share and it was delicious. Our server Melonie is a professional and made sure everything up to our likes.
    Special Features:
    fit for foodies, special occasion, great for lunch, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • diner
    Dined on 7/25/2014
    Had reservation before a Broadway show , seated right away. our party had the lobster special. Everyone was satisfied and went off to see a wonderful show.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate