Palm Restaurant - Charlotte
Palm Restaurant - Charlotte

Palm Restaurant - Charlotte

  • Dining Style: Casual Elegant
  • Website: http://www.thepalm.com/Charlotte
  • Phone: 7045527256
  • Hours of Operation:
    Lunch: Monday - Friday: 11:30am - 3:00pm; Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday: 3:00pm - 11:00pm, Saturday: 5:00pm - 11:00pm, Sunday: 5:00pm - 9:00pm
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Seafood, American, Steakhouse
  • Executive Chef: Colin Johnson
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Late Night, Non-Smoking Area, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, Wheelchair Access, Wine
  • Catering: You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
  • Private Party Facilities: Our elegant private dining rooms are perfect for every event! Whether it’s a business lunch for 10 or an extravagant dinner for 200, our expert sales manager will see to every detail, leaving you to take the bows. Ask about our Meeting Planner Rewards program. Receive points towards exclusive rewards when you book your event at Palm Restaurant ~ even if you don’t pay for the bill! For more information, please contact our dedicated Sales Manager or submit an online Private Dining Request at www.thepalm.com.
  • Private Party Contact: Leigh Whicker 7045527450
  • Special Events: There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Getting there

  • Cross Street: Fairview
  • Parking: Valet
  • Parking Details: Complimentary Valet & Self-parking are both available.
A word from Palm Restaurant - Charlotte
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, Palm Restaurant is a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerSpecial Occasion
  • Diners' Choice WinnerSteak
Palm Restaurant - Charlotte reviews from OpenTable diners
131 reviews since May 26, 2014
Overall Rating4.3
  • Food4.4
    Service4.5
  • Ambiance4.2
    Noise LevelModerate
92% of reviewers would recommend this restaurant to a friend.
special occasion (98)notable wine list (49)fit for foodies (41)romantic (39)good for groups (36)neighborhood gem (31)great for lunch (25)great for outdoor dining (18)vibrant bar scene (17)hot spot (14)great for brunch (8)late-night find (7)kid-friendly (5)scenic view (3)Show More
  • oldrep
    OpenTable Diner Since 2010
    Dined on 9/21/2014
    Not as good as previous experiences at Palm restaurant. Requested booth when reservation made-was ignored. Nearby group extremely loud and distracting.
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Impressed the female clients
    OpenTable Diner Since 2012VIP
    Dined on 9/16/2014
    This was a business dinner, that included me (host), and 6 female clients! They suggested "Steak", which sort of surpised me, so, I went to my trusted steak provider.....Palm. Things worked out perfectly! Food, Service, wine, and location all were 5- star. Steaks were cooked to perfection, and tasted fantastic. Two customers had the Sea Bass, which, they raved about. Naturally, we ordered too many sides, and Palm provided "to go boxes/bags", for us. Our servers, both, in the bar (Jasmine), and in main restaurant (Whaley), were entertaining, and provided top notch service! I will be back again, with, or without clients!
    Special Features:
    good for groups, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Special Occasion Hit
    aepb
    Dined on 9/14/2014
    The food was divine, the service was excellent. Great place to splurge in a relaxing atmosphere.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Palm Fan
    Butch
    Dined on 9/12/2014
    At the top of the list in Charlotte, NC - food, service, environment and location are incomparable --
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, kid-friendly, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • foodie
    Dined on 9/10/2014
    just OK Not great Even though we came in for the lobster for two, we were disappointed with the food. Service was great.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Anniversary Dinner
    palmsaturday1
    Dined on 9/6/2014
    Overall it was a very good experience. The food was fantastic. The portions were good. The service was top-knotch. The table location that was not good. I would recommend that the elimination of 2 person tables if it is in a aisle where waiters and waitresses are passing by frequently. It did reduce the ambiance of the dinner for the occasion that I came to celebrate. I noticed that very few patrons accepted sitting there while we were eating.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Gotta go there!
    REBruceVIP
    Dined on 9/2/2014
    Now this is dining at its best.! Food staff management all give 100%
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, late-night find, neighborhood gem, notable wine list, romantic, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Never Misses
    gfishkin
    Dined on 8/31/2014
    We have dined at the Charlotte Palm many times and the service is always impeccable, the food is outstanding and the ambiance is relaxing. You can't get a bad meal at the Palm.
    Special Features:
    fit for foodies, good for groups, great for lunch, hot spot, neighborhood gem, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Nice surprise!
    MommaMouseVIP
    Dined on 8/30/2014
    We haven't been to the Palm in 15 years - knowing it's a chain our first experience years ago was ok but was completely surprised this time. Food was great, service, ambiance was all wonderful. Had a great time and would recommend the Palm!
    Special Features:
    fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Bettye
    Dined on 8/30/2014
    Staff was great as was the food. Will definitely return
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Wonderful atmosphere!
    Mare
    Dined on 8/29/2014
    We have never been to the palm before. Where we sat we could watch the servers greeting repeat customers like family. They were efficient, like an well oiled machine. The lights were nicely dimmed and added to the comfortable ambiance. It is a little pricy, but it will be my go to restaurant for any special occasion. Thank you for a wonderful experience!
    Special Features:
    good for groups, great for brunch, great for lunch, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2009
    Dined on 8/25/2014
    As always enjoy an evening at the Palm...however, prices have definitely risen and the $17 martini is just a bit much for anybody's purse! Yes, it's a good "pour" but there are other places in town to do the same and not at this price. The salad, appetizer, service ..all very nice...but the steak was tasteless. .. this used to be my favorite night on the town go to...maybe there's just too many other choices to compare.
    Special Features:
    fit for foodies, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • steakfanVIP
    Dined on 8/23/2014
    Clearly one of the best restaurants in Charlotte. Great food and lively atmosphere. The service level is unmatched, and the Maitre'd is the best in the business. He really knows how to take care of customers
    Special Features:
    special occasion, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Dependably excellent....
    Foodie1VIP
    Dined on 8/23/2014
    Celebrated a birthday at The Palm. Wonderful service from entrance to departure. Manager (Joey) is attentive to customers. Service was exemplary--attentive without being intrusive. Drew, our server, was informed, friendly and helpful. The lobster special was enjoyed by 2 at our table and we had 2 steaks. The rib eye was described as the "best I've ever had". The NY strip was good but, perhaps, not quite up to that level of adoration. The lobster was delectable. Sides were ample and tasty (especially the "half and half"). The decor lends itself to a fine dining experience. The wine special (a Washington state red) was complementary to our meal. Overall, a fine experience worth repeating.
    Special Features:
    good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Tasteless
    Dined on 8/23/2014
    It wasn't the "best" dining experience for us!! The Caesar salad had very little flavor-almost tasteless! We shared the 4lb. lobster dinner. Very disappointing as the lobster meat was extremely "tough". It was a very special birthday celebration for my husband-didn't turn out as so. We enjoy fine dining and this wasn't even close.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Enjoyable evening
    LobsterFest2014
    Dined on 8/21/2014
    My whole dining experience at the Palm was wonderful, friendly,staff. Just a nice all around good time.
    Special Features:
    fit for foodies, romantic, special occasion, great for lunch, late-night find, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Susan
    susan
    Dined on 8/20/2014
    You can always count on great food and superior service at The Palm - first class all the way. It was jamming during 5-lb lobster night!
    Special Features:
    fit for foodies, special occasion, late-night find, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • smitty
    Dined on 8/20/2014
    The lobster offering was one we wanted to try for sometime but found it disappointing. The claw meat seemed to be overcooked as it was very hard to get. The Caesar salad was little more than some iceberg lettuce with a few croutons thrown onto a plate with little dressing, or taste to the dressing. Overall would not return for lobster dinner.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Dianne
    Palmetto
    Dined on 8/20/2014
    Making a reservation on Open Table is very convenient and easy. Thank you for this option. I will continue to use the site.
    Special Features:
    fit for foodies, great for outdoor dining, special occasion, neighborhood gem, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Fun Night Out
    breakingbread2VIP
    Dined on 8/8/2014
    Great food. Exceptional service. Shane and the staff were very personable and attentive.
    Special Features:
    special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • It was on my list
    Kiska
    Dined on 8/3/2014
    Dining in Palm Restaurant was on my list of the best places to go. I was really pleased with my experience in your restaurant. Only one thing was negative. Several times I mentioned that I brought my loved one to this place to celebrate his birthday and I have not had even simple verbal human respond "Happy birthday!". We did not expect any "freebies", but at least some little attention to this matter was considered....
    Special Features:
    romantic, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • nickyb
    Dined on 8/1/2014
    A friend and I had a very pleasant evening here. Waiter was very attentive and we were not rushed, altho' restaurant was very busy. Both our entrees were delicious.
    Special Features:
    fit for foodies, good for groups, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Not my best dinner here.
    sdklfjsaldkVIP
    Dined on 7/30/2014
    Dinner was ok. I had a lobster and my date had a filet. Lobster was tasty, but the butter was barely warm. Filet was very good. Service was ok, but waiter seemed unconcerned when I pointed out a chipped water glass that nicked my lip. Overall, ok dinner but they can and have done better.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Consistently great
    TrustFundFoodieVIP
    Dined on 7/27/2014
    Our meals were excellent. This is the place to come and enjoy great lobster and steak. I've been to multiple plans throughout the USA and all bare the same standard if quality, service, and presentation. There are no surprises, and I mean that in a good way. The potions are massive. The prices reflect the high standard of quality.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • OpenTable Diner Since 2005VIP
    Dined on 7/26/2014
    Our first time at this Palm. Terrific meal and a terrific evening. The Palm never disappoints.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Sort of Old School
    Comitis
    Dined on 7/23/2014
    We went to the Palm restaurant for my husband's birthday. Initially we were seated at a 2-top obstructed by a pillar and in the major traffic flow of servers and patrons. We asked to be moved to a more intimate table. They immediately placed us in a booth. The owner of the Carolina Panthers passed by our table, the Palm is known for local celebrity watching. It is sort of old school - decor of restaurants from the 50s and 60s. The walls are full of images of local and national celebrities and politicos - some with autographs. My husband had the ribeye steak and he said it was excellent. I had a Palm signature dish Veal Martini, it had a delicate almost bland taste. The chocolate cake for dessert was fabulous. We will go back!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Disappointed
    OpenTable Diner Since 2011
    Dined on 7/23/2014
    After being to the Palm Too MANY MANY TIMES, this meal was unsatisfactory. After the initial disappointment of no raw bar items, we were brought a basket of cold mediocre bread which was missing the coveted onion roll. We were served well cooked and tasty steak a la stone which was not quite the same, creamed spinach was mostly a gloppy béchamel with green flecks, and french fries (when we ordered cottage fries). To end the meal we had inadequate creme brûlée, due to the thin and under done top. While it is understood that The Palm in places other than New York is feeding the "masses," it is pretty sad that they are unable to duplicate the perfection of what happens on 44th and 2nd, especially when you're paying $100+ per person.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Consistently Excellent!
    Cltdon
    Dined on 7/22/2014
    The Palm Charlotte never disappoints. Joey and the staff there are real pros. Great bar, patio, etc...but front to back service is what separates Palm from other Charlotte competitors....and predictably great food!
    Special Features:
    good for groups, great for outdoor dining, special occasion, great for lunch, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • timm
    Dined on 7/19/2014
    4lbs lobster speical was not 4 lbs not worth 99.00$ made reservation for anniversary did not reconize the ocation.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Surf and turf
    lexusgirl
    Dined on 7/12/2014
    All 4 of our party ordered the pecails surf and turf, a filet minion with 3 ozs of lobster on top. My husbands filet was overcooked, mine was fine and so were the others but the three ozs of lobster was a joke. It MAY have been 3 ozs but it obviously was what was l;eft over after they sold the lobster tail and big claws. It was not good. The side of triple cheese potatoes were good but so rich you could hardly eat it. The ceasar salad and mixed salads were good, the bread was good but for the money, the food is overated and way overpriced.
    Special Features:
    great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Another super dining experience
    Peppermin
    Dined on 7/12/2014
    The lobster special is outstanding. Great deal, although not cheap, but worth the money. Our server, Shane, took excellent care of us. We always enjoy dining here.
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Lovely
    TheSuz
    Dined on 7/12/2014
    We celebrated 3 July birthdays by coming for the lobster special. We chose a 6 lb lobster and it certainly was enough to feed 3, however, at that size, maybe it was not as tender or sweet as smaller lobsters we have had at The Palm before. Our son-in-law had the 9 oz filet, cooked medium well and it was perfect. It was so good that even though I prefer mine medium rare, I still thought it delicious. We shared the tomatoe/mozarella salad and the asparagus fritti and ate every bite. For dessert a gigantic piece of chocolate cake easily served 4 of us without overdoing it. We will return this summer for more of the great lobsters and in the winter for the steaks!
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Needs improvement
    Luv2ski
    Dined on 7/11/2014
    We were very disappointed in the quality of food. We had to send a steak back because it was over done. It was supposed to be medium rare and it was well done. The lobster was just ok, not as juicy and sweet as it should have been. Their cooking method dries it out a little. We were very disappointed because this is one of our favorite restaurants in Charlotte.
    Special Features:
    special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Service!
    FSU837
    Dined on 7/11/2014
    Matthew who was my waiter was a very accommodating server. He knew how to create a surf and turf for a single diner.
    Special Features:
    fit for foodies, good for groups, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Experience for Anniversary
    TDCLT
    Dined on 7/9/2014
    Amazing Service. Lamb was perfect with their special mint sauce made in house. The only reason for the 4 instead of 5 for food is the wedge salad. They soak the lettuce in a vinegar base dressing that overpowers the rest of the salad. Other than that - the evening of Anniversary Celebration was perfect.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • I was hoping The Palm would be
    MikeA
    Dined on 7/5/2014
    I was hoping The Palm would be special, but it wasn't to be. Maybe an off night, but the steaks were undercooked and had to be sent back. It came back still undercooked. The lobster was overcooked. The restaurant did make good on the tab, but I don't know if I will give them another chance.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Son's 16th birthday
    OpenTable Diner Since 2011
    Dined on 7/4/2014
    Visiting Charlotte for my son's 16th birthday. Great choice for a special occasion. Order the 36oz steak for three hungry eaters.
    Special Features:
    kid-friendly, fit for foodies, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2013
    Dined on 7/4/2014
    food is always good and service is wonderful, all the resturants shuold take a lesson for there servers on how to treat there customers.
    Special Features:
    romantic, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Joey is the Palm
    GymshoeVIP
    Dined on 7/2/2014
    Joey is the Palm and the Palm is Joey. If it weren't for him, it just wouldn't be the same dining experience. He makes sure that you feel comfortable being in his restaurant. Then he makes sure that the entire dining experience is perfect. Many places serve a steak. Joey serves a steak experience!
    Special Features:
    fit for foodies, good for groups, special occasion, neighborhood gem, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Dining
    onceinawhile
    Dined on 6/27/2014
    The Palm is a well established restaurant in the tradition of an old time steak house. The service is excellent from the time you leave your car with the parking attendant, then be greeted by the hostess, and then served by the attentive service staff and finally by the rapid return of your car. The food is extraordinary. We had the summer special. As an appetizer, I had the lobster bisque - it was superb as usual. My wife had a Cesar salad - also excellent. The main course, a filet topped with lobster was prepared perfectly. As sides we ordered a baked potato & mushrooms. The potato was huge, we cut it in half and each had an ample serving. Capachino & espresso with a shared piece of carrot cake toped off the meal.
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.